Conservaqua Bewertungen 

We recently experienced a water leak at our premises that we couldn’t locate — we only realized there was an issue because our meter was running overtime! The team from ConservAqua provided exceptional service. Their rapid response, including out-of-hours support, made what could have been a very stressful situation much easier to manage.

They quickly installed a water monitor on our meter to confirm the leak and worked seamlessly to identify and resolve the issue and stop the leak and made adjustments to our systems to prevent it from recurring. Throughout, the team was professional, friendly, and highly knowledgeable, keeping us informed at every step. A shout out especially to Robert, thankyou for keeping me in the loop and staying late!

We couldn’t recommend ConservAqua more highly — truly reliable and swift service!

I needed copy invoices going back several years and Charlotte Knight-Ruffles was more than happy to assist me. Told me I would probably get them on Wednesday. Came to work today and she has sent them to me already.

That is above and beyond what I expected.

Thank you Charlotte for your amazing customer service.

Always a good experience with Conservaqua. We had a leak and they arranged for Bristol Water to sort it. Unfortunately Bristol Water made it worse, but again Conservaqua were brilliant.
Paul the engineer from Conservaqua is absolutely brilliant.
Would highly recommend this company

The team there is super responsive & helpful, much easier to chat to than Castle Water!

We recently requested to switch to ConservAqua and there was some issues with the process for the new finance year and after several emails I finally got a straight answer from a lovely chap in their finance team called Scott.

He was polite and explained the situation honestly.

Great company and accurate bills coming through

Thabk you Scott

I recently had the pleasure of working with Charlotte during our water supply switch, and the experience was outstanding. From start to finish, she demonstrated exceptional professionalism, expertise, and dedication.
Charlotte coordinated the entire process seamlessly, ensuring minimal disruption to our operations. She communicated clearly, kept us informed at every stage, and addressed all our concerns promptly. The switch was executed efficiently and smoothly.
Thanks to her proactive approach and attention to detail, we experienced a trouble-free transition with no issues. It’s rare to encounter such a committed account manager who truly prioritizes client satisfaction.
We highly recommend Charlotte and conservaqua for anyone seeking a reliable and skilled professional for their water supply needs.

We moved to ConservAqua in November 2024 because we were looking for a more responsive customer service without being willing to compromise on quality of provision. We are so glad we did. Charlotte has been proactive and helpful, and we are loving our new data loggers that she helped install for us. They're so accurate, we can spot when someone left a single tap running overnight at one of our premises! It's a game changer for our estates team.

In a market lacking good customer service, ConservAqua stand out from the crowd. A retailer that has continually gone the extra mile for my clients and has their interests at heart. Extremely responsive with genuine intentions and innovations for reducing consumption, my clients have felt the benefits that ConservAqua offer during their contract terms. Special mention to Kerry Cole of whom no request is too big.

We work very closely with Conservaqua for our client and we couldn't ask for a better team to work with. The level of service and attention to detail is amazing. Kerry is an integral part of everything we do and we could not be without her !!!!!

Our Preferred Supplier was taken over by Castle Water. As expected the service we experienced with Castle was abysmal. The accounts weren't billed correctly, accounts not billed at all, the issues were endless. They were a nightmare.
Thankfully we were put in touch with Conservaqua.
They have been truly amazing in assisting us with our supplies and the Management Team are one of the best. They give an incredible service and we are so happy we made the move. I would highly recommend them to anyone looking for a professional, friendly company with an outstanding service.

The service we have received from the management at ConservAqua Limited has been outstanding and we are very happy clients.

We were called about 6 months ago by the director who alerted us to the anomalies in our water bills, and it turns out he was spot on. The director was so sure that we had anomalies in our bills that we didn’t know about, that they arranged for a data logger to be fitted on our water meter and also engaged his technical director to conduct a site survey at the hotel. The survey report confirmed the extent of the leaks at our hotel, as well as outlining that we could be due total potential refunds of £8k and ongoing savings on our water bills of 8k and approximately £8k per year due to the savings on our heating demands at the hotel.

As a side note we have now switched our water supply to ConservAqua as they delivered on all their promises. I would recommend ConservAqua to any other businesses looking for a new water supplier in a heartbeat.

Very pleased with the new association we have with Conservaqua, Dealt with an issue form Severn Trent quickly and efficiently.
Adam did well

Very happy with Conservaqua. I switched to them as a business customer who's water bills were in a right mess. We had a total of 6 different water suppliers for 20+ locations - all on estimates and all badly invoiced and over charged. I found that switching to Conservaqua was very easy - with all members of staff being very helpful and flexible along the way. Adam in particular has has very good contact with me throughout, and has gone above and beyond what you'd expect from a water company.

We now have 26 locations all on one invoice billed every three months. It's taken so much admin time off of our hands, and has made things much easier for our accountant.

I'm very glad I made the switch, and would recommend them to anyone.

Thank you.

Really helpful customer service. Brand new community building, no idea how to join the water market, no SPID etc., and Conservaqua came to our assistance, and fully sorted us out. Much appreciated help.

Conservaqua is an amazing company which I highly recommend. Our water account was taken over by Castle Water in April, without our agreement as Castle had purchased Affinity Water. They wanted to charge us 6 months in advance, but as a small Care Home provider we could not agree to this so requested to leave Castle Water. However they would not let us leave and eventually put our account with a debt collection company adding all sort of charges. Adam White from Conservaqua held my hand through a complicated complaints process and we eventually changed supplier and had the additional charges removed.

It has been a difficult year for all of us, but we have found a professional, friendly company who certainly have gone that extra mile!