Conquestador Bewertungen 

I had a slight issue when with withdrawing due to holiday backlog etc I was adamant it wasn’t coming and have now been proven wrong and they were truthful as the withdrawal is now successful. It is now 18 I haven’t received but finally have the withdrawal confirmation email as usual

Osman gave great service, gave me the best update that in pretty much two weeks. Very fast and satisfying

Please check my review from 3 days ago. Its been more or less two weeks since my withdrawal requests and up to this time I am waiting for my money. They are not paying back the withdrawals.

EDIT 12/01/2026: Still no money being paid out. They still are not taking any responsibility, I have not been given any specific information about the payment time. They still, to this day, are talking about a "backlog" due to the "holiday time". Only a "slight" increase of the withdrawal waiting time was caused and it would take only "a few business days" in general for a payout. I have lost every trust to this site. A betting site that does not pay out winnings is a bettors' worst nightmare. I can not recommend anyone to join here and deposit money in good faith.

EDIT: 13/01/2026. It has been 15 days now, half a month. Still no furhter information, no payouts.

EDIT 2, 13/01/2026: What a ridicilous response from them: I have been contacting them on this issue for about 10 days now, daily. I have been in contact with multiple live agents, even with the head of their Player Experience Team. Not a single person has suggested to me that I should try out a different withdrawal method. I was always told that they had paid out the money on the same day as my request and that the money is with the payment provider where the issues lay. And now they are suggesting that I should change the withdrawal method, when the money is not with them anymore, as if that was technically possible? I hope everyone can now see what kind of amateurs one deals with here. They are trying to protect their image with this answer, not a single one of the dozens of E-Mails I have recieved on this matter from them tells me ANYTHING about the possibility to change the withdrawal method afterwards. Guess why? Because it is not possible to change it after the money is not with them anymore. Ridicilous!!!

EDIT 14/01/2026: Still no money nor any status update. But they have sent me an Email about this review, confirming that the change of withdrawal methods is not possible after the money has been escalated to the payment provider. Basically confirming what I have written here yesterday.

EDIT 15/01/2026: Still nothing. The persons in charge (especially Lilly) who promised me to get things done quickly, 6 days ago, seems to also disappeared now. I assume my money is gone and I will not recieve it anymore. I will still keep posting here. Considering legal action now.

EDIT 16/01/2026: No money and they are not answering Email requests anymore on this matter. I am shocked a company with Malta license can just steal your money like that.

Absolute SCAM! Deposited $300. Tried to play live blackjack. Kept rejecting my bets. Couldn't play most tables. Talked to support and they said try playing other games. So I tried withdrawing my money. They said I can't make a withdrawal because I haven't bet the equivalent to my deposit..I was able to play free bet blackjack. Only game it would let me play which was shady. Of course...typical dealer always getting 20 or 21. Its so rigged. STAY FAR AWAY FROM THIS SITE. SCAM!

2 days ago it was not possible to set any bets on this site, for 14 hours straight I recieved the error message ‚the operator has declined your bets‘. It was not possible to set a single bet. Hours later I was informed that there would be a problem from the sports provider and that they would be working on it. After 14 hours the problem was resolved, however there were no apologies from conquestador, questions about a compensation were declined immediately. On other sites I experienced good gesture bonuses or freebets in case of technical issues like this one.

Since one or two weeks the response time for requests have reached an absurd point. A request today for example was answered approximately 11 hours after the request. My last Email prior to that over a day ago was not answered in the meanwhile either. The other day I waited approximately 24 hours for a response. This is an extreme downgrade to their usual response time, which was tops 1-2 hours before.

I also want to note that the cashout option on conquestador does not work AT ALL for any sport bets. Although stating this problem dozens of times, they refuse to accept that fact, trying to tell me everything seems fine from their side and no issue was existent. I would be very curious if someone who is reading this might contact me about whether they have cashout options available generally or if that is solely an issue that affects me.

I have been registered at Conquestador since 2021 and played here many times without any issues.
Recently, after depositing and having $40 of real money on my balance, the casino suddenly closed my account and confiscated the entire amount.

No bonuses were active.
No fraud was committed.
I simply tried to make a withdrawal.

The most shocking part:
when I registered years ago, Ukraine was not a restricted country, and I played normally.
Only recently they added Ukraine to the restricted list — and instead of allowing me to withdraw my own money, they blocked my account and kept the balance.

This is unacceptable behavior for a casino that claims to operate under an MGA license.

I have already submitted official complaints to MADRE and the Malta Gaming Authority.
Players should be aware that this casino can close your account and take your real-money balance without a valid reason.

Update after company’s response:

Your own reply confirms the problem.
I have been registered since 2021 when Ukraine was not listed as a restricted country. For years my account was fully legal, verified and without any issues.

Now you admit that the rules “changed over time”, and instead of allowing existing customers to withdraw, you simply confiscated the entire real-money balance, even though the funds were deposited and played long before Ukraine appeared on your restricted list.

You also requested proof of address after blocking the account and after seizing the balance, meaning I had no possibility to withdraw before the new rules.

According to MGA standards, casinos may close accounts from restricted jurisdictions, but confiscating deposited real money is NOT allowed — only bonus funds can be voided.
Yet you openly admit that you “void remaining balances”.

This confirms exactly why I escalated the case to the MGA.

I will keep updating this review until the issue is resolve

One of my fav sites .. Best ever customer service!!

Fast payouts

Ece was very helpful and polite thank you for your patience with me and helping me solve the issue I was having with my verification:-)

please dont deposit, i won money and they didnt pay it out, be careful

if you won money and try to withdrawal. they will ask you documents more and more even you got approved

Appreciate the help was easy to sort out and fast replies thank you.

OSMAN IS AMAZING 👏 🤩

Loved the communication was so quick

A wide range of slot machines plus the support team is top notch. Withdraw are fast in all great casino

My reason for this reason is in regards to the exceptional customer service provided to me by "Osman"
A staff member in the Live chat/Support team.

Absolutely no complaints, straight to the point, and eager to help.
I was dealing with an issue that in my mind, with all honestly had a very low chance of being resolved....... yet I was proven wrong, and in less than 2
minutes.

As a new user, my experience had been "Good" but this staff member has definitely given me reason to stay, and now my experience is no longer good, its GREAT
Thankyou, Osman.

Kind regards
Jordan

I am waiting for verification,I'm also enjoying the new lay out and variety of games. Also that there are a lot of new games that support me haven't had yet I notice. Live chat is AMAZING..love the service and availability.Lets see how the verification process goes

Although I am yet to experience a worthy withdrawal from Conquestador , everything about the casino and support members is exceptional!

Really helpful answered all my questions ..cheers thank u for your time.so easy to understand and communicate. Keep up the good work team 👏 💪 👍

Very pleased with support assistance from Osman. He was polite and able to do exactly what I had asked for relatively quick. Thank you for such an easy process