Allison has been absolutely brilliant through our sale process. It wasn't the easiest of sales, no fault of Complete ASAP - just solicitors!!. Allison kept us informed throughout and chased on our b... Mehr ansehen
Unternehmen hat geantwortet
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Das sagen Bewerter
Working with the ASAP team has been such a great experience, I was lucky enough to have Isabella guide me through the whole process, it could have easily been a very stressful experience selling a hou... Mehr ansehen
We were moving into Devon from the United States and did not know anything about the real estate process here. Lucie was incredibly helpful, patient and reassuring. She helped us through the experienc... Mehr ansehen
Unternehmen hat geantwortet
Sharon Tyler, did a fantastic job keeping my sale on track. She stayed in regular contact with everyone involved, chased things up when they stalled, and always kept me informed so I never had to wond... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.
Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.
Vom Unternehmen geschrieben
- 24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
- Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.
Kontaktinformationen
The Garrison Suite, The Barracks Business Centre, Wakefield Road, WF8 4HH, Pontefract, Vereinigtes Königreich
- 01977 797625
- hello@completeasap.co.uk
- completeasap.co.uk
4,7
Hervorragend
2052 Bewertungen
Bittet Kunden um Bewertungen
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Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
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‘Complete ASAP’ were ‘complete’ly useless to me
The estate agent I bought through was fantastic, but I will never use them in the future if ‘Complete ASAP’ are part of the picture.
As others have mentioned before me, I found ‘Complete ASAP’ a completely useless port of call in the process of buying the property. The stark contrast between this 3rd party company (instructed by the estate agents I was buying a property through) and the Sale Progressor who worked in house at the estate agents I was selling through was like night and day. The differences in knowledge of the actual sale process, competency when dealing with solicitors and ability to keep all updated in a timely manner were undeniable.
Each update was information I already knew, or incorrect, which led to confusion up and down an already large and difficult to manage chain. The very first call with this company almost caused me to pull out from the purchase, after they continually insisted that the seller was ‘tying in’ their onward sale – which they were not going to do if we were ready to complete before them, allowing them to list the property as ‘chain free’. This call soured the transaction needlessly, with the mood only fixed by meeting with the vendor and bonding over our clearly mutual frustration with their service.
I tried to have patience with ASAP, but after being asked for an update on the sale and if the enquiries were satisfied (which seems counter intuitive of their service?) I provided a detailed update on what was outstanding and why. Only to be told by the advisor assigned to this file ‘I can not comment on the replies and what has been asked and provided as I am not the legal advisor’. I did not ask for their comment, they asked for mine!
I decided after meeting with the vendor and then receiving this nonsensical response that I would not to bother to waste time communicating with them. They were, throughout the entire purchase process, the only part that caused me stress. The Estate Agent I was buying through ended up doing a huge portion of the work to get the sale over the line and hold the chain together – rendering this 3rd party ‘sales progression service’ useless to all partied involved in the chain.
24. September 2026
Bewertung ohne vorherige Einladung
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave your feedback.
We are very sorry to read about your experience, particularly as delivering clear communication and helping to support all parties through what can often be a complex transaction is the very purpose of our service.
We take comments such as these extremely seriously and would welcome the opportunity to investigate the concerns you've raised. Unfortunately, based on the information provided in your review, we have been unable to identify the transaction in question.
If you would be willing to contact me directly with your name, property address, or any other details that may help us locate your file, I would be grateful for the opportunity to look into this further and better understand what happened. You can contact me at emurgatroyd@completeasap.co.uk or 01977 269 052.
I look forward to hearing from you.
Complete ASAP were so helpful
Complete ASAP were so helpful, answering all of our questions in a friendly, courteous and professional manner at all times. They were fantastic in guiding us throughout the minefield of selling and buying property and assuring us through some of the more stressful times. Would definitely recommend.
23. September 2026
Antwort von Complete ASAP Ltd
Thank you for your 5-star review. We're thrilled to hear that our team was able to support you throughout your sale and purchase journey. Moving home can often feel overwhelming, so it's fantastic to know that our friendly, courteous, and professional approach helped provide reassurance during the more stressful moments. Thank you for your recommendation and for taking the time to share your experience. We wish you all the best with your new property!
Charlotte was excellent!
Charlotte was excellent throughout - she had clear communication, was quick in her responses and kept the purchase moving at pace.
16. September 2026
Antwort von Complete ASAP Ltd
Thank you for your 5-star review. We're delighted to hear that Charlotte provided such excellent support throughout your purchase. Her clear communication, prompt responses, and dedication to keeping things moving are exactly the level of service we strive to deliver. We'll be sure to pass on your kind comments to Charlotte. Wishing you all the best!
Excellent service.
Excellent service.
We were kept informed throughout the process. This avoided us having to chase the estate agent or solicitors.
16. September 2026
Antwort von Complete ASAP Ltd
Thank you for your 5-star review. We're delighted to hear that you received excellent service and felt well informed throughout the sales process. Keeping our clients updated every step of the way is a key priority, so it's great to know this helped make your experience smoother and reduced the need to chase other parties. Thank you for taking the time to share your feedback, and we wish you all the best for the future.
Matthew was excellent
Matthew was excellent, pro-active, helpful and efficient throughout - not to mention tactful with asleep on the job solicitors!
DO NOT PUT MY NAME ON REVIEW IF OU PUT IT ONLINE. THIS IS PURELY TO RECOGNISE MATTHEW'S FFORTS.
22. September 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review. We're delighted to hear that Matthew provided such proactive, helpful and efficient support throughout your move.
We know how important it is to keep things progressing smoothly, especially when challenges arise, so it's great to hear that his dedication and professionalism made a positive difference to your experience. We'll be sure to pass your kind comments on to Matthew. Thank you for your fantastic recommendation, and we wish you all the best in your new home!
Helen Kelly was brilliant and helpful…
Helen Kelly was brilliant and helpful during a very stressful time.
18. September 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful feedback. We're so pleased to hear that Helen was able to support you during what we know can be a very stressful time. Providing reassurance, guidance, and proactive communication is at the heart of what we do, and it's fantastic to hear that Helen's help made a positive difference to your experience. We'll be sure to pass on your kind words to her. Thank you again for taking time to share your fantastic recommendation!
Amazing!
We had a particularly long and drawn out period to exchange, but Helen was absolutely amazing! She liased back and forth with not only her clients solicitor, but ours as well, and our estate agent, and without her help we would not have exchanged when we did. I can't thank Helen enough for her dedication and effort she put in to help us out. Highly recommend her. Amazing service, amazing lady.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Helen was able to support you throughout what sounds like a particularly challenging and lengthy journey to exchange.
Helen takes great pride in keeping all parties connected and informed, and it's fantastic to hear that her dedication, persistence, and proactive communication with both solicitors and your estate agent helped keep everything moving forward. We will be sure to pass on your kind words to her. Thank you again for your recommendation and we wish you all the very best.
Antwort von Complete ASAP Ltd
Thank you for your 5-star recommendation. We're delighted to hear that you had a positive experience with our service and appreciate you taking the time to share your feedback.
Communicated with us the whole way…
Communicated with us the whole way through, kept us updated and ensure the process was as fast as possible.
22. September 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review! We're so pleased to hear that you felt supported throughout the entire process. Keeping our clients informed and helping things progress as smoothly and efficiently as possible is always our goal. Thank you again for your 5-star recommendation!
Excellent service esp
Excellent service esp. from Helen she has been amazing.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave us a review. We're delighted to hear that you received excellent service and that Helen made such a positive impact on your experience. We will be sure to pass on your kind words to her. Wishing you all the best!
Professional guide
I was updated frequently, quick response when I have questions, clear explanation about the process. Amanda helped a lot, we needed to change the incompetent first solicitor over the process, without her we couldn't have finished the purchase. It took very long but not because of ASAP. Thank you, Amanda.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave such a wonderful review. We're delighted you felt well-informed throughout the process and that our communication was responsive and clear from start to finish.
We'll be sure to pass your kind comments on to Amanda. Changing solicitors mid-transaction can be incredibly challenging, so we're thrilled that her support, dedication, and persistence helped keep things moving and ultimately contributed to a successful purchase. Thank you again for your patience throughout what sounds like a lengthy journey. Congratulations, and we wish you all the very best in your new home!
Amelia was a great communicator and it…
Amelia was a great communicator and it was nice knowing someone was chasing everything. She was always available and very responsive.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for your fantastic review! We're so pleased to hear that Amelia provided such excellent communication and support throughout the process.
Having someone proactively chasing updates and keeping things moving can make all the difference, and we're delighted that Amelia was always responsive and available when you needed her. We'll be sure to pass on your kind words. Thank you for your 5-star recommendation and we wish you all the best for the future!
I had a very good experience with the…
I had a very good experience with the sales progressor Amanda who helped me with property purchase.
I have been more than happy with the service provided by Complete ASAP.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review! We're so pleased to hear that you had a positive experience with us and that Amanda provided such great support throughout your property purchase. We'll be sure to pass on your kind words to her. Thank you for trusting us, and we wish you all the best with your new property.
Antwort von Complete ASAP Ltd
Thank you for your lovely review! We're delighted to hear that you were happy with the service you received. Your kind words mean a lot to the team. Thank your recommendation, and we wish you all the best for the future.
Antwort von Complete ASAP Ltd
Thank you for your kind review! We're delighted to hear that you received excellent service, and we'll be sure to pass your lovely feedback on to Abigail. Thank you for your recommendation, and we wish you all the best for the future.
Unnecessary service
Unfortunately we didn’t feel that this service made any difference to us. The reports although consistent only ever told us what we had done (such as forms completed or questions responded to) or what our solicitor had already spoken to us about.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for your feedback.
I can see that your solicitor was part of our panel network, so we're really pleased to hear that you found communication to be consistent throughout your transaction.
When clients are receiving regular updates directly from their solicitor, there can naturally be some overlap between the information they receive from the solicitor and their sales progressor. However, as we're not always aware of what has already been communicated, we will always pass on any updates we receive to ensure clients remain fully informed.
We appreciate you taking the time to share your experience and wish you all the best for the future.
Great work!
I have been more than happy with the service provided by Complete ASAP. Their communication was excellent and they delivered a professional service.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for your kind words. We're delighted to hear that you were happy with the sales progression service provided by us. Excellent communication and professionalism are at the heart of what we do, so it's great to know we met your expectations. Thank you again for your recommendation, and we wish you all the very best for the future!
I was kept informed and any questions I…
I was kept informed and any questions I had were replyd to.
21. September 2026
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave a review. We're delighted to hear that you felt well informed throughout the sales process and that your questions were answered promptly. We appreciate your great feedback and wish you all the best for the future.
Antwort von Complete ASAP Ltd
Thank you for your kind review! We're delighted to hear everything went well and that the team did a great job supporting you throughout the sales process. We really appreciate your 5-star feedback and wish you all the best for the future.
Overall communications good
Overall communications good. Hovewer, the time to complete the purchase was too long ( More than 4 months)
18. September 2026
Antwort von Complete ASAP Ltd
Thank you for your review. We're really pleased to hear that you were happy with the communication provided throughout your purchase, as ensuring our clients remain fully informed is a key part of the service we provide.
While we're sorry to hear you felt the transaction took longer than expected, I'm glad we were able to guide you through the process.
Thank you again for your feedback and we wish you all the best.
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