Allison has been absolutely brilliant through our sale process. It wasn't the easiest of sales, no fault of Complete ASAP - just solicitors!!. Allison kept us informed throughout and chased on our b... Mehr ansehen
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Das sagen Bewerter
Working with the ASAP team has been such a great experience, I was lucky enough to have Isabella guide me through the whole process, it could have easily been a very stressful experience selling a hou... Mehr ansehen
We were moving into Devon from the United States and did not know anything about the real estate process here. Lucie was incredibly helpful, patient and reassuring. She helped us through the experienc... Mehr ansehen
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Sharon Tyler, did a fantastic job keeping my sale on track. She stayed in regular contact with everyone involved, chased things up when they stalled, and always kept me informed so I never had to wond... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Here at ASAP, we offer estate agents, auction houses and mortgage brokers a unique out-sourced sales progression service, dedicated to getting house sales and purchases completed much faster. With many years’ experience in the property field, we understand the aggravation and costs associated with unnecessary delays during the sales and conveyancing process. That is why we offer a flexible range of services including Sales progression, compliance and conveyancing recommendations. This gives you the option to work with your own solicitors or our handpicked network of conveyancing experts. Working with clients on your behalf, our proactive approach can reduce transaction times by up to 8 weeks and our average fall through rate is 9% which is a third of the national average. We also know how important your hard won clients are to you. With an excellent TrustScore, you can rest assured that we look after them as you would and help their transaction get over the line faster with minimum stress and maximum speed. **We invite all clients to supply a Trustpilot review on completion, positive or negative to ensure this score is an accurate reflection of our service.
Proactive Sales Progression, Proven to Speed up your Home Move by up to 8 Weeks.
Vom Unternehmen geschrieben
- 24/7 Online Portal | Dedicated Sales Progressor | Compliance Checks | Support with your Paperwork
- Clear updates, regular communication and support provided by our team of CeSP qualified progressors so you can Complete ASAP.
Kontaktinformationen
The Garrison Suite, The Barracks Business Centre, Wakefield Road, WF8 4HH, Pontefract, Vereinigtes Königreich
- 01977 797625
- hello@completeasap.co.uk
- completeasap.co.uk
4,7
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2052 Bewertungen
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Ooouchhh…
Our experience with complete ASAP was quite mixed, which is why I feel three stars is a fair reflection of our journey.
For the majority of the transaction, Fernando was our sales progressor. He was always polite and pleasant to deal with, and I completely appreciate that progressing a property chain is not an easy job. Unfortunately, however, the communication often felt reactive rather than proactive. We regularly had to chase for updates, and quite often the response was simply that another reminder had been sent or that we were waiting for solicitors.
At times, we actually received more detailed and timely information from our own solicitors or other sales progressors within the chain than from the person representing our sale.
The biggest frustration was the lack of clarity and communication around timescales. New information kept emerging regarding notice periods and people’s expectations for completion. We had repeatedly communicated our own circumstances and how important the timing was for us, particularly with our baby arriving during the transaction and our mortgage moving onto a considerably higher variable rate, but we never really felt that our position was being strongly communicated across the chain.
Fernando then left the business unexpectedly towards the end of our transaction and Jody took over the final stages. I have to give Jody a special mention because the difference was immediately noticeable. Communication became much more proactive, we started getting clearer answers, things moved considerably faster and, most importantly, we finally managed to get exchange and a confirmed completion date agreed. A huge thank you to Jody for stepping in and getting things moving when we really needed it.
Unfortunately, the overall experience has still left a sour taste and has made us question whether involving a third-party sales progression company added the value we expected. If we were to sell again, it is something we would consider much more carefully.
That said, I don’t believe our experience with one particular sales progressor necessarily represents complete ASAP as a whole, and Jody’s involvement towards the end demonstrated the level of service that clearly can be provided.
The three stars are therefore primarily a reflection of our experience throughout the majority of the transaction, rather than a judgement of the entire company. Had the communication and proactivity we experienced with Jody been there from the beginning, our review would have been very different.
18. August 2026
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave such a detailed review. We are sorry to hear that your experience did not consistently meet the standard you expected, particularly around communication, clarity of timescales and the proactive support you rightly hoped to receive during what was clearly a very important and stressful period for your family.
We appreciate how frustrating it must have been to feel that you were having to chase for updates and that key information regarding timescales and expectations within the chain was not always clear. While property transactions are dependent on multiple parties and many factors sit outside our direct control, we recognise the importance of keeping clients fully informed and ensuring they feel their circumstances are being clearly communicated throughout the process.
We are especially grateful for your kind comments about Jody. We will ensure your feedback is shared with her. We are pleased that her involvement helped provide the proactive communication, clarity and momentum that you were looking for during the final stages of your transaction.
We are disappointed that the overall experience left you questioning the value of our service, as our aim is to reduce stress and provide support throughout the moving process. Your feedback highlights the importance of consistency in communication and service delivery, and we will use your comments to continue improving in these areas.
Thank you again for taking the time to provide such balanced and constructive feedback. We genuinely appreciate it and wish you and your family every happiness in your new home.
Very informative and supportive…
Very informative and supportive throughout the process.
25. August 2026
Antwort von Complete ASAP Ltd
Thank you for your kind review. We're delighted to hear that you found our team informative and supportive throughout the process.
We understand how important clear communication and reliable support are, and we're pleased that we were able to help make your journey as smooth as possible.
Always kept up to date
7. August 2026
Antwort von Complete ASAP Ltd
Thank you for your review. We're delighted to hear that you felt kept up to date throughout the process.
Clear and consistent communication is something we pride ourselves on, so it's great to know our updates helped give you confidence and visibility every step of the way. We really appreciate your 5-star recommendation!
Amelia Reeves has been amazing
Amelia Reeves has been amazing ! she was very efficient in communicating with my seller and my buyer as part of a chain, helped to chase things via calls/e-mails. Thank you Amelia!
24. August 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review. We're delighted to hear about the positive experience you had with Amelia. Chasing updates and coordinating between buyers and sellers can make all the difference, and we're pleased she was able to support you throughout the process. We'll be sure to pass on your kind words to Amelia. Thank you again for taking the time to leave your feedback, and we wish you all the very best.
We found everyone who we spoke to very…
We found everyone who we spoke to very friendly. Emails replies were swift so we were able to keep on top of our sale progression.
We were going through quite a traumatic time with our newly born grandson during the sale and knowing someone was sorting the house sale enable us to focus just on family.
Thank you for all your help
Susan and John
17. August 2026
Antwort von Complete ASAP Ltd
Thank you for your lovely review. We’re so pleased to hear that you found our team friendly and responsive throughout your sale, and that our communication helped you stay on top of the process.
We’re especially touched by your comments regarding your grandson. We can only imagine how difficult and emotional that time must have been for your family. Knowing that we were able to take some of the stress of the house sale off your shoulders and allow you to focus on what mattered most means a great deal to us. Thank you again and we wish you all the best for the future.
Especially near the end of the process
Especially near the end of the process, they did a super job of keeping us informed and helped make progress when delays were happening.
24. August 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful feedback. We're delighted to hear that you felt supported throughout the process. Keeping our customers informed and helping to overcome any challenges or delays is something we take great pride in, so it's fantastic to know our team made a positive difference. We really appreciate your review and wish you all the best for the future.
Fantastic service!
Amanda has been nothing short of brilliant! Engaged by the seller of the property I am purchasing, her updates and customer service throughout has been faultless. If I was to buy again I would most definitely engage with Amanda and would recommend to anyone! She has made the whole process so easy and kept everyone updated and chased along throughout - priceless!
24. August 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful feedback. We're thrilled to hear that Amanda's communication, dedication, and customer service made such a positive impact on your experience. Keeping everyone informed and ensuring the process progresses as smoothly as possible is exactly what we strive for. Your recommendation means a great deal to us, and we'll be sure to pass on your kind words to Amanda.
Antwort von Complete ASAP Ltd
Thank you for your lovely comments. We're thrilled that Isabella was able to keep the sales process moving and keep you updated every step of the way. It's great to hear that your first experience with Complete ASAP was such a positive one. We appreciate your great feedback and support.
Isabella has actively worked to move…
Isabella has actively worked to move the process forward and keep everyone informed about the sales process. This is the first time I used service from complete ASAP and it is very useful for have someone dedicated to monitor the process.
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Complete ASAP Ltd
Thank you for sharing your experience. We're so pleased to hear that Isabella's proactive communication and dedication made a difference throughout the sales process. Having a dedicated person to monitor progress is something we pride ourselves on, and we're glad you found the service valuable. We truly appreciate your fantastic feedback.
Antwort von Complete ASAP Ltd
Thank you for your kind review. We're delighted to hear that you felt well supported through our communication and updates. Keeping our clients informed is a key part of what we do, so it's great to know this made a positive difference. We really appreciate your recommendation and wish you all the best for the future!
Highly recommended - friendly & proffessional
Jill Price kept us informed at every step. She was friendly and professional and ensured we understood what was happening.
21. August 2026
Antwort von Complete ASAP Ltd
Thank you for your lovely review. We're delighted to hear that Jill kept you informed throughout the process and took the time to ensure everything was clearly explained. We'll be sure to pass on your kind words to her.
It was reassuring to be kept up to date…
It was reassuring to be kept up to date at all times rather than chasing myself
12. August 2026
Antwort von Complete ASAP Ltd
Thank you for your kind review. We're delighted to hear that our regular updates provided reassurance throughout the sales process and meant you never had to chase for information. Keeping our clients informed every step of the way is something we pride ourselves on.
Just sold my second house in 7 months…
Just sold my second house in 7 months with ASAP overseeing the house sale,
Georgina dealt with both properties and kept us well informed on the progress of the sale.
Thank you Georgina for all your help.
Regards
John & Lin.
20. August 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review! We're delighted to hear that Georgina provided such great support throughout both transactions and kept you well informed every step of the way. We'll be sure to pass on your kind words to her. Congratulations on your house sales, and thank you again for your recommendation.
Great company who kept us up to date…
Great company who kept us up to date throughout the whole process
14. August 2026
Antwort von Complete ASAP Ltd
Thank you for your kind review. We're delighted to hear that you felt well informed throughout the process. Keeping our clients updated every step of the way is a top priority during the sales process, so it's wonderful to know this made a positive difference to your experience. Wishing you all the best!
Georgina Green was amazing from start to finish
Moving home is extremely stressful,
Georgina Green was absolutley fantastic
21. August 2026
Antwort von Complete ASAP Ltd
Thank you for your kind review. We completely understand how stressful moving home can be, so we're delighted to hear that Georgina was able to make the process easier for you. We'll be sure to pass on your lovely feedback to her. Wishing you all the best in your new home.
Excellent service from start to finish
Excellent service from start to finish. Allison Beer has been extremely helpful, kind and friendly throughout the whole process. She has always kept us updated and followed up promptly whenever needed.
Allison is doing a fantastic job, and we are very happy with the service from ASAP. We would highly recommend her to anyone looking for a professional and supportive service.
Thank you, Allison, for all your help!
21. August 2026
Antwort von Complete ASAP Ltd
Thank you for your wonderful review. We're delighted to hear that you received excellent service throughout your journey with us.
Allison will be thrilled to know that her kindness, professionalism, and dedication made such a positive impact on your experience. Keeping our clients informed and providing timely support is something we strive for, and it's fantastic to hear that Allison delivered this every step of the way. We truly appreciate your recommendation and your kind words. We wish you all the best for the future!
Darcie Brown was friendly
Darcie Brown was friendly, efficient and helpful. Kept her promises to call us during the extended period of this particular sale.
19. August 2026
Antwort von Complete ASAP Ltd
Thank you for taking the time to share your feedback. We're delighted to hear that Darcie was friendly, efficient, and helpful throughout your sale. We understand that an extended sales process can be challenging, so it's great to know that her regular updates and commitment to keeping her promises helped make the experience a positive one. We'll be sure to pass your kind comments on to Darcie.
Sharon was absolutely brilliant…
Sharon was absolutely brilliant throughout what was a very complex transaction. She kept me informed at every stage, chased all parties proactively and never let things go quiet. Would highly recommend
21. August 2026
Bewertung ohne vorherige Einladung
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave such a wonderful review. We're delighted to hear that Sharon provided such excellent support throughout your complex transaction. Keeping clients informed and proactively managing the process are qualities we pride ourselves on, and it's fantastic to know Sharon delivered on both. We'll be sure to pass on your kind words. Thank you for your recommendation.
Emma was amazing and put up with all of…
Emma was amazing and put up with all of my meltdowns! She was there to hand throughout it all.
Only thing I would change is to have a bit of a target date to go for as things progress. I do understand not wanting a set date to a point but this caused us avoidable stress at the end because not everyone had agreed dates or everything in place which led to major last minute upset and cost. Solicitors seem to bumble along at a snails pace otherwise.
13. August 2026
Antwort von Complete ASAP Ltd
Thank you for taking the time to leave such thoughtful feedback. We're delighted to hear that Emma was there to support you throughout the process and that she was able to help during what can often be a stressful time. We'll be sure to pass on your kind words to her.
We also appreciate your comments regarding target dates. While completion dates can be difficult to confirm until all parties in the chain are aligned, we understand how uncertainty can add pressure, particularly towards the end of a transaction. Your feedback is valuable, and we'll take this on board as we look to improve managing expectations throughout the process.
Thank you again for your review, and we wish you all the best for the future.
Always one step behind me in chasing…
Always one step behind me in chasing and pushing the sale. Between this company and my estate agent I have lost the will to live.
20. August 2026
Antwort von Complete ASAP Ltd
Thank you for your feedback.
We're sorry to hear that you felt this way during your sale. Moving home can be incredibly stressful, particularly when there is pressure surrounding an onward purchase.
Having reviewed your file, we can see that your sale exchanged in around 10 weeks, which is generally considered a relatively quick timeframe for a transaction involving a chain. Throughout the process, our sales progressor was in regular contact with all parties, actively chasing updates and providing progress reports as matters developed.
We appreciate that there were occasions where you wished the transaction could move faster. However, some elements were outside of our control, including timescales connected to the buyer's circumstances. Our role is to keep communication flowing and push matters forward wherever possible.
While we're disappointed that your experience did not reflect the effort invested by our team, we genuinely wish you all the best in your new home and future plans.
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