Slow payment Initial process was fine, we received confirmation for the phone that it was already accepted and gone through the check on 16/03/26 which promised that after 7 days, payment will be r... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
After having a bad experience with one of the buyers, I want to thank Jamal from Compare & Recycle, for his help, I really appreciate it. I have friends that used this website and were happy with it,... Mehr ansehen
Unternehmen hat geantwortet
Great website but a note of caution - don’t always opt for the company offering the highest amount… I did this, only to have my offer reduced by half! Asked them to return my phone and then after read... Mehr ansehen
Unternehmen hat geantwortet
Compare and Recycle are my go to every time I need to get rid of a device. I've had way too many bad experiences with certain online auction sites so sometimes the ease and simplicity of this is worth... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Compare and Recycle officially launched in 2010, and since then has grown into a nationally recognised brand. We are the UK’s largest independent comparison site, and we have helped millions of customers get over 200 million pounds for their old devices.
The place to sell and buy pre-owned tech
Vom Unternehmen geschrieben
- Our comparison tool provides a list of many different recycling companies on the market by price and customer ratings, so that you can find the top price to sell your phone or buy a refurbished one.
- At compareandrecycle.co.uk you can easily find the best price to recycle your used phone as we provide a comprehensive and trustworthy list of different recycling companies willing to pay you for your device. If you're looking for your next phone, we've got a great range of refurbished smartphones from reputable retailers and we can help you to find the best deal on refurbished phones from popular brands like Apple, Samsung, Google and more.
- Why is Mobile Phone Recycling Important?
- You will get some extra cash towards a new device, and you will prevent your phone from getting needlessly dumped on a landfill site as e-waste, which is highly detrimental to the environment and should be avoided at all costs. Electronic devices contain hazardous materials which can contaminate air, water and soil if they are not responsibly recycled or reused. Recycling your phone is a win-win for you and for the planet.
Kontaktinformationen
Vereinigtes Königreich
- 0330 123 4609
- contact@compareandrecycle.co.uk
- compareandrecycle.co.uk
3,8
Gut
7884 Bewertungen
Inhalte von echten Menschen stehen bei Trustpilot im Vordergrund. Dieses Unternehmen kann jedoch zusätzlich unser KI-gestütztes Antwort-Tool verwenden, um Hilfe beim Verfassen von Antworten zu erhalten.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Antwort von Compare and Recycle
Hi Steve,
Thank you for taking the time to leave a review.
We're very happy that you found a good deal and enjoyed our service!
Antwort von Compare and Recycle
Hi Lee,
Thank you for taking the time to leave a review.
Our team is happy to hear you had a stress-free experienced with us!
We hope to see you again in the future 🙂
Antwort von Compare and Recycle
Hi Michelle
Thank you for leaving a review. We are happy you found Compare and Recycle easy to use.
Antwort von Compare and Recycle
Hi Richard
Thank you for your review. We are happy you found Compare and Recycle easy to use and understand.
Would not recommend the suggested…
Would not recommend the suggested companies
Please stop recommending UR to people who want to sell their devices.They will give you a completely different value on your device after sending it in,and then fail to pay up and you have to keep calling their customer care which is not helpful,the only information they give you is you will get an update once a payment date is confirmed.Still waiting for my money after sending my 15 pro max
26. Februar 2026
Antwort von Compare and Recycle
Hello Gloria,
Thank you for taking the time to leave a review. Though, we are sorry to learn that you have not had a positive trade-in experience so far.
We can see that you are still within UR's 7 working day period, please allow them this time.
A complaint has been opened for your case, it will not be closed until you have received payment. If you do not receive payment during this time, we will assist in resolving this as soon as possible.
It allowed me to get the best price for…
It allowed me to get the best price for my old phone.
9. März 2026
Antwort von Compare and Recycle
Hi Mr Sharp,
Thank you for taking the time to leave a review.
We're happy to hear you found the best offer for your device!
Be very careful when selling your phone to the company they recommend ‼️
Great experience actually finding best price but recommended company has still not paid me after 10 working days!!!
UR amended my offer from £180 to £100 after saying that my phone had multiple scratches & poor battery life. I was the told I would have to wait 7 working days for payment. It has now been 10 working days & still no payment. I have sent multiple e-mails & have made contact by phone but just keep getting told that there is a delay. I have never had this problem when selling my phone before. You should not be recommending this company.
19. Februar 2026
Antwort von Compare and Recycle
Hello Denise,
Thank you for sharing your experience with us. We're sorry to hear that your payment has not yet been processed by UR.
Our team is currently in the midst of investigating so we can resolve this for you as soon as possible.
Do not use these scammers
Do not use these scammers. I purchased a brand new phone and recycled it to sell.ur who use Compare and Recycle. They told me the phone needed work to resell even though it was brand new. One month later and still haven’t been paid the awful amount they offered. compare and Recycle are aware they are using the wrong trust pilot reviews but continue to promote this scam company.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Compare and Recycle
Hello,
Thank you for taking the time to leave a review. We're sorry to hear that you have not had a satisfactory experience with UR.
The Trustpilot page for UR that is linked on our comparison website is currently the only official Trustpilot listing available to us. As the other page is not affiliated with UR’s official account, we are unable to merge it on our platform.
We'd love to assist in resolving your complaint but, there is no order information attached to your review.
Please respond to our request for more information.
5 star review
I had the pleasure of communicating with Christina this week. She’s helped me with an ongoing issue with UR mobile not paying out. Thanks to Christina’s help I now have the payment I have been waiting months for.
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Compare and Recycle
Hi Kim,
Thank you for taking the time to leave a review.
We're sorry to hear that you experienced delayed payment with UR but, are glad that our team member, Christina was able to assist you in resolving this.
Please don't hesitate to reach out to us in future if you'd like any further assistance - we'd love to help!
Antwort von Compare and Recycle
Hi Raja,
Thank you for taking the time to leave a review.
We're very glad to hear that you were happy with the service you received!
Our team and recyclers look forward to seeing you again in the future!
AVOID
AVOID - Sent my phone off and ended up being a bait and switch with ‘sell your fone’ who then did a very hard sales job trying to buy my phone for 170 after offering 453. They then offered 220, 250, 300 and then 350 - proof it’s a pure bait and switch scam
9. März 2026
Bewertung ohne vorherige Einladung
Antwort von Compare and Recycle
Hi
We have requested more information via Trustpilot so we can look further into this for you.
I won’t use this site again
I won’t use this site again. I feel really mislead. I was guided to using UR, I’ve left a review for them - really bad experience. UR look like they have a good rating but this is primarily based on people buying from them not selling to them - where they employ very underhand tactics.
The comparison site mislead me in my choice because of this and crucially there is no ability to enter battery health information, which was the factor in my offer being reduced. I was unaware of this and it really is too late when a firm has your device. I’ve been made to feel very naive. I don’t change my phone very often, I’ve never experienced something like this before. I’m a genuine, careful owner and expect to be treated with respect and I didn’t get that from UR. I feel the comparison site could have done more to protect me from this, they must know how UR behave - having left a review for them now, it’s apparent.
14. Februar 2026
Antwort von Compare and Recycle
Hi Mary,
Thank you for taking the time to share your review. We’re really sorry to hear how disappointed you felt following your sale.
Each recycler has their own testing processes once a device arrives with them. This can include checks such as battery health, functionality and cosmetic wear.
Because every recycler has slightly different testing standards, it can be difficult for us to present every individual condition or assessment detail within the comparison results, as there is a large amount of information involved. For this reason, we always recommend reviewing the recycler’s terms and conditions before completing a sale, as these outline what aspects of the device may be tested and how this could affect the final price offered.
We’re sorry to hear that your experience with UR left you feeling this way, as we absolutely want you to feel confident and informed when using our service. Feedback like yours is important and helps us continue improving the information we provide to customers.
Thank you again for taking the time to share your experience.
Antwort von Compare and Recycle
Hi Christopher
Thank you for your review. We are glad you were pleased with the service.
Great website but a note of caution
Great website but a note of caution - don’t always opt for the company offering the highest amount… I did this, only to have my offer reduced by half! Asked them to return my phone and then after reading reviews opted for the third highest offer. The whole process went really smoothly and they gave me exactly their original offer (which incidentally was still much higher than tbd first company)
6. März 2026
Bewertung ohne vorherige Einladung
Antwort von Compare and Recycle
Hi Caroline,
Thank you for taking the time to leave a review.
We're sorry that you weren't happy with your first recyclers offer but, are glad you found a recycler that provided a satisfactory offerr!
Always use compare and recycle to get…
Always use compare and recycle to get the best price for my mobiles.
Great service thank you
26. Februar 2026
Antwort von Compare and Recycle
Hi Tony
Thank you for your review. We are happy Comapare and Recycle is your go-to place to check the best quotes for your mobiles.
The website is easy to navigate and…
The website is easy to navigate and explains things
10. März 2026
Antwort von Compare and Recycle
Hi Claire
Thank you for your review. We are happy you found Compare and Recycle easy to navigate and explanations helpful.
Rubbish company total waste of time.
This company is pathetic stay away and don’t be fooled that you will get paid within 24hrs sent the phone on 5th of march and still not been seen too.So after all the time wasting I’ve asked for the phone to be sent back. Will never use this company again absolutely pathetic.
2. März 2026
Antwort von Compare and Recycle
Good Morning Azzy
Thank you for your feedback. Compare and Recycle is a comparison site, not a recycler, so it does not receive, grade or pay for devices. We will reach out to you to gain more information, contact the recycler UR, and see if we can assist with any issues.
Straightforward and helpful
9. März 2026
Antwort von Compare and Recycle
Hi Chris
Thank you for leaving a review. We are glad you found Compare and Recycle straightforward and helpful to use.
Phone was sold on the offer of £84 but…
Phone was sold on the offer of £84 but offered just £15 once inspected. Phone was in perfect condition with no scratches on body or screen.
22. Februar 2026
Antwort von Compare and Recycle
Hi Clayton,
Thank you for taking the time to leave a review, though we are sad to hear that you received an unsatisfactory offer from your recycler.
In the case that you dispute your chosen recyclers testing, please feel free to request they evidence their testing results or request the return of your device.
Should you like any assistance doing this, contact us using the below details.
tel: 0330 123 4609 (tel:+443301234609)
email: contact@compareandrecycle.co.uk
Helped me get my money from a rouge company
Thank you Jamal and Christina for reaching out and getting me my money from a rogue Trader (UR)
11. Februar 2026
Antwort von Compare and Recycle
Hello James,
Thank you for taking the time to share your review.
We're sorry to hear that you have not yet received payment from UR and feel that you did not receive the necessary information before choosing a recycler.
The TrustPilot page you are referring to is not officially linked to UR so we are unable to put this on our website. I can assure you that UR have been made aware and are working to resolve this.
In the meantime, we have chased up your payment so we can resolve this as soon as possible for you.
A member of our team will be in touch with you in 72 hours at most.
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