Commas Bewertungen 

245
•
TrustScore 2.5 von 5

2,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Same experience as people who comments below: while applying for an ETA, I stopped the process halfway and found out afterwards that 199USD was taken from my credit card. I never approved this amount... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Commas support team were super helpful, fast responses and thorough with their support tickets. I was able to get my tech issue resolved quickly with their guidance!

Bewertet mit 1 von 5 Sternen

Extremely poor. $10,000 funds withheld, with no responses from support, no reason. Claimed to "release" funds in 120 days, but over 6 months have passed with no follow up. Dissappointing.... Mehr ansehen

Bewertet mit 1 von 5 Sternen

On 21 september 2026 my girlfriend and i needed two UK ETA's for entry into the UK. Strangely enough, the Commas website appeared on top of other websites, including the UK Gov site. How in... Mehr ansehen


Kontaktinformationen

2,7

Mangelhaft

TrustScore 2.5 von 5

245 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 79 % seiner negativen Bewertungen beantwortet

Braucht meist mehr als 1 Monat zum Antworten

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,7

Alle Bewertungen

(245)

168 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Major rip off!!

Major rip off!!! I lost big money! Once they have your cash they're gone. They provided me with a fake website showing I had earnings from sales. Tried to withdraw money. I have not received a dime with no way to get in touch with them! I'm seeking legal action
I was really excited when I started this program as I am retired and was looking for a side business. After I paid the initial $2500 they asked for more stating the my returns would be that much greater so I put more money in. I eventually said that's enough Daniel! (He went by Daniel Kask) for the next couple months all of my conversations with him involved asking me for more money. I told him repeatedly I had put enough in and wanted to see some results. They gave me a link to a website which was supposedly mine. 5 months or so later when I tried to make a withdrawal nothing happened. No withdrawal no communication and no action. I guess I'm a little slow but was trusting. It's all bogus. There wasn't any website, all fake. When I tried calling all phones and emails were non responsive.
I'm working with authorities and will retrieve my money but I'd trade it all to see them go to jail!!

18. Dezember 2025
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Bob — we understand how concerning unrecognized charges can be. Commas is the merchant of record for purchases made through our platform, but the repeated activity you described does not reflect how our system normally processes transactions. We’d like to review this for you as soon as possible.

We have reached out to you directly for more information on this!

We take payment security very seriously and are here to help.

Thank you,
Commas, Inc.

Bewertet mit 5 von 5 Sternen

Amazing very appreciative thank you…

Amazing very appreciative thank you again. 10/10 I highly recommend

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi William,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 5 von 5 Sternen

Commas Service Excellent

At SACHPER Agency, we’ve had a very positive experience using Commas. The platform is straightforward, easy to navigate, and has helped us simplify the way we manage our business finances and payments.

What we appreciate most is the simplicity of the platform and how quickly we can handle transactions without unnecessary complications. For an agency working with e-commerce businesses and international operations, having a reliable and efficient financial solution makes a real difference.

There are still areas where the platform can continue improving, but based on our experience so far, Commas has been a useful and valuable tool for SACHPER Agency.

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Roberto,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 1 von 5 Sternen

Honestly just a poor experience through…

Honestly just a poor experience through Commas (Fanbasis) it has been a nightmare I have been trying to withdraw money for 2 months and haven't been able too.

Their team support is sub par.. They seem like good people to no shame to them just had a hard time figuring things out

I almost changed my complete business processing. happy I didn't because I would have been out tens of thousands of dollars.

Good luck figuring it out urself if you get into this situation

16. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The N1 Payment Processor in Info.

I'd never had a good experience with payment processors until I was introduced to Commas.

Now I can tell this is the #1 payment processor for Info Bussineses.

The customer service is 100% human and super effective (very rare to see on other platforms).

Also the app works very smoothly, and you can process payments with a lot of financing options.

Shoutout to Nick, Eddie and Felipe.

16. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Rodrigo,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 5 von 5 Sternen

Orlando stuck with me and kept…

Orlando stuck with me and kept following up on an urgent issue we had until it was resolved.

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Allen,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 5 von 5 Sternen

Very responsive

Very responsive, great company to work with. I wouldn't work with any other payment processor.

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Scott,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in Commas.

Sincerely,
The Commas Team

Bewertet mit 5 von 5 Sternen

Dude this is the BEST payment processor…

Dude this is the BEST payment processor I have ever worked with. GET RID OF STRIPE. These guys customer support is WAY better than any other

15. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Team,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

No refund even though a family emergency has arisen

I ordered their program, which stated I had a ninety-day money-back guarantee. A family emergency happened just a day or two after I ordered, I have been trying to get my money back since. Their system for refunds is totally outrageous, consisting of having to talk to a 'real person'. I have placed three tickets with them to try to get this resolved, and each ticket has been closed because I did not contact them within 24 hours. Today I tried to get a 'live person' and ended up downloading a program that gave them access to pretty much everything on my phone. I never did talk to anyone because the program didn't work right and wanted to run through my computer. There is NO number to call to talk to your 'mentor' or anyone else. I desperately needed that money to take care of the emergency I am dealing with. Now it seems that this is nothing but a scam and I will never see my money. Don't give me your damn generic response of 'I am sorry' because it is bull! Give me my money back like your ad said you would, 'no matter what the reason', but this is important. No wonder people call you a scam, because you are!

14. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Commas is goated

I love it. I love Commas so much, man. They are way better than Whop, in my opinion. They move with speed. They always respond and are so responsive, dude. Within 24 hours, I usually get a response. They always go above and beyond to help me. I love Commas so much.

11. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Preston,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

FRODE ETA UK

FRODE! Hanno cercato di prendere dalla mia carta circa 345€,ma per fortuna è una ricaricabile su cui deposito quando ho bisogno…..PESSIMI!

5. September 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Working with commas formerly fanbasis…

Working with commas formerly fanbasis has been amazing. They are very supportive and go above and beyond to provide excellent support. I’ve had the pleasure of working with Orlando and he has personally made sure I was all setup and clear on how to make the most of my account!

4. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Lauren,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 5 von 5 Sternen

kate cares about your success

kate cares about your success and wants to help

9. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Thomas,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

Bewertet mit 1 von 5 Sternen

UK ETA scam

UK ETA Scam ⚠️
I wanted to purchase two ETAs for a trip to London with my son. The website looked official, so I believed I was on the genuine UK government website. The advertised price was €20 per ETA.
While entering my details, I became suspicious and checked reviews online. I then realised that it was a fraudulent website.
I immediately blocked my card through my banking app, but they still managed to charge me €355. The payment appears on my bank statement under the name COMMAS.
I reported the fraud to my bank and filed a police report. I now hope to recover my money.
I find it absolutely disgraceful that people can take advantage of those who are simply trying to obtain their ETA. This trip was meant to be a surprise for my son’s 13th birthday, and this scam has completely ruined our plans.

7. September 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi there — thank you for sharing your feedback. Please contact support@commas.com with any additional details about your experience so our team can review your account and assist you promptly.

We appreciate you bringing this to our attention and are here to help.

Sincerely,
The Commas Team

Bewertet mit 1 von 5 Sternen

Verschrikkelijk!

Verschrikkelijk!!

Ik heb 2 ETA’s aangevraagd want 2 keer £20 had moeten kosten maar er is 3 keer 145€ van mijn creditcard afgehaald. Verschrikkelijk en dat dit zomaar kan.

Deze website zou gestopt moeten worden

27. August 2026
Bewertung ohne vorherige Einladung
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Antwort von Commas

Hi Nikisha — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@commas.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
The Commas Team

Bewertet mit 1 von 5 Sternen

This company doesn't care about…

This company doesn't care about legitimate customers. High fraudulent business are using this platform and they provide no protection against them. Even with a lot of evidence, once the payment is done you are on your own.

3. September 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Antonio — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity.

We've reached out to you through email to help resolve this directly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 1 von 5 Sternen

Fake eta

Fake eta, Charged 176 € twice, please ne careful, only access uk government page

4. September 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi there — we’re sorry to hear about the concerns you’ve raised. The activity you described doesn’t reflect how transactions on our platform are processed, and we’d like to review this to provide clarity. Please contact us at support@fanbasis.com
with any details you have so our team can assist you promptly.

We take all customer concerns seriously and are here to help.

Thank you,
FanBasis, Inc.

Bewertet mit 5 von 5 Sternen

Easy communication and support for…

Easy communication and support for sellers on their platform.

3. September 2026
Bewertung ohne vorherige Einladung
Commas-Logo

Antwort von Commas

Hi Amanuel,

Thank you for your wonderful feedback! We love to hear that we were able to provide a positive experience, and we're always happy to help.

We truly appreciate your kind words and trust in FanBasis.

Sincerely,
The FanBasis Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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