Coddle Bewertungen 

295
•
TrustScore 2 von 5

2,0

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

Terrible customer service. I placed my order expecting the quick shipping advertised on the website, and my credit card was charged. Instead, my order was placed on hold for five days without an... Mehr ansehen

Bewertet mit 1 von 5 Sternen

My sofa bed arrived damaged. I messaged customer service and they asked for pictures and whatever else. I couldn't replyou back ASAP in august due being busy with putting my kids in school or lettin... Mehr ansehen

Bewertet mit 1 von 5 Sternen

Absolute trash customer service. No response whatsoever to phone-calls, voicemails, emails, social media contact, etc. For weeks. Clearly a bunch of scam-artists who managed to scrounge en... Mehr ansehen

Bewertet mit 5 von 5 Sternen

As in many other reviews, Lillian is the 5-star general. She never loses her calm reassuring manner, even in the face of jaded, snarky consumers like me. She is a refreshing wake up call that there is... Mehr ansehen

Unternehmensdetails

  1. Möbelhersteller
  2. auch in
  3. Möbelgeschäft
  4. Wohnmöbelgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Coddle designs modern furniture that looks, feels, and fits wonderfully. We care about designing products with great attention to detail for every individual.


Kontaktinformationen

2,0

Mangelhaft

TrustScore 2 von 5

295 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

2,0

Alle Bewertungen

(295)

6 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 4 von 5 Sternen

Fantastic Product!

Love my new coddle couch! My wife found this online after an extensive online search trying to find something with style AND comfort. Let's face it, how many sofa sleeper's or futons are actually comfortable. Bought the topper as well and it's perfect!

The only issue I had was the delivery company that was used for the 'white glove delivery'. Cheap outfit! I spoke to them ahead of time telling them that the couch would go in my upstairs office in a townhouse and it was never written down so just one delivery driver pulled up. The poor guy had to carry it himself with my wife helping. Not exactly my idea of white glove delivery but it ended up being setup as planned by him.

9. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Comfortable, functional

Comfortable, modern look sofa. Recline to flat surface or bed for resting and sleeping. Power outlet and USB ports for charging. Very good design and function.

7. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

I LOVE the chair and ottoman

I LOVE the chair and ottoman. Very good quality and it was so easy to set up. They arrived in large boxes and packed very well.

I would recommend this product.
😊😎

6. Juli 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Customer service was quick to respond…

Customer service was quick to respond to my only issue which was nice. Didn’t help as delivery had taken place and wasn’t threshold but they were quick to call and find out what happened

30. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 3 von 5 Sternen

Great product!! Poor delivery service.

My delivery was set and canceled twice because their driver called in sick. It was very inconvenient we had to takeoff work two days waiting for our sofa to arrive. It would’ve been nice had they offered something extra for the extreme inconvenience such as offering to set up the sofa or even offered to bring it up our steps but no extra amenities were offered we were just severely inconvenienced. We would buy from cuddle again but not if they are using the same delivery service.

29. Juni 2019
Bewertung ohne vorherige Einladung
Coddle-Logo

Antwort von Coddle

Hi Ernestine - I'm sorry the delivery service was sub-par. Our customer service team would like to get in touch to see how they can make amends. Would you mind emailing them at customerservice@coddleme.com and include your telephone number. Lilian will reach out to you.

Bewertet mit 5 von 5 Sternen

It's a big, chunky couch.

It's a big, chunky couch that says: 'get on me and nap right now!' I didn't believe the part about the cooling layer, but it really works, and it's hot in these here parts right now. It's very comfy for sitting and snoozing. I am very pleased with the purchase and the shipping experience. Thank you Coddle.

28. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Excellent High Quality/Tech Furniture

Excellent, high quality merchandise.
I bought the Sofa, Chair, and Ottoman. (each separately)
Coddle is Superior in every way. I waited for discounted savings to by each piece. Savings were worth it.
The company provides excellent communication, so you always know the status of your order.
The Furniture is Hip, the technology is Cool.

25. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

A decent couch bed

Easy to order, delivery awkward but worked out ok. I would have preferred a wider seat to support my thighs while sitting but the couch is otherwise comfortable and easy to sleep on.

24. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 2 von 5 Sternen

This is a continuation of my earlier story.

This is a continuation of my earlier story. The first couch I received had a defective leg. The second couch they sent to replace also had a defective leg. Actually, we (I paid for the white glove service) figured out that they packed the wrong leg in BOTH deliveries so one of them would not fit. However, we used a leg from the first couch and that worked. The couch is comfortable and looks nice. The experience having it delivered was where it went so wrong. Not just once, but twice. I think the employee they have handling this part of it, needs more training. She has a sweet voice and all, but it's not backed up with much professionalism.

I chose the option to have a new couch delivered and made sure I paid for the white glove service this time. But the day the delivery arrived, the SAME THING HAPPENED!!!! The guys had paperwork that said threshhold delivery, not even instructions to pick up the defective couch! I called Coddle immediately and asked the drivers to wait to get a call from their dispatcher with the correct instructions. This was AFTER double checking with the service rep that this would ALL be taken care of this time. SO, about 15 minutes later, the delivery guys were back at the door with the new couch. I suggested that they take the old one out first, so that there was enough room to set up, and the next absolutely crazy statement came out of their mouths, "I can't take the other couch, I do not have the proper paperwork" What a clusterf&^%! I told them NOT to bring the couch in, that I would call and reschedule.

I could go on, but I've spent too much time in my life on this purchase. Suffice it to say, that I now have a couch that looks good. Thank goodness we had the legs from the first couch to switch out. AND I also have their mattress topper that I think must have been folded for so long, that I now have a permanent bump in it. Am I going to return? NOT! I've laid the mattress flat and have piled some heavy stuff on the ridge, hoping that it will eventually flatten out.

23. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

This company gave me the best customer…

This company gave me the best customer service I have ever experiened - and I'm pretty old!They were timely and very accommodating in their response to my complaint.

The sofa is amazingly engineered.....and comfortable. I'm enjoying it a lot.

Sincerely,

Patricia

22. Juni 2019
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

The customer service was excellent

The customer service was excellent; they are very proactive and responsive. The product arrived in excellent condition, and is functioning perfectly. We would recommend this company and their products without reservations.

21. Juni 2019
Bewertung ohne vorherige Einladung

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