Terrible customer service. I placed my order expecting the quick shipping advertised on the website, and my credit card was charged. Instead, my order was placed on hold for five days without an... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
My sofa bed arrived damaged. I messaged customer service and they asked for pictures and whatever else. I couldn't replyou back ASAP in august due being busy with putting my kids in school or lettin... Mehr ansehen
Absolute trash customer service. No response whatsoever to phone-calls, voicemails, emails, social media contact, etc. For weeks. Clearly a bunch of scam-artists who managed to scrounge en... Mehr ansehen
As in many other reviews, Lillian is the 5-star general. She never loses her calm reassuring manner, even in the face of jaded, snarky consumers like me. She is a refreshing wake up call that there is... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Coddle designs modern furniture that looks, feels, and fits wonderfully. We care about designing products with great attention to detail for every individual.
Kontaktinformationen
6955 Mowry Ave, 94560, Newark, Vereinigte Staaten
- 1-866-294-6630
- hello@coddleme.com
- coddleme.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat keine negativen Bewertungen beantwortet
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Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
The ultimate in good customer service
I was treated with respect by all of the people along the route to my getting the sofa that I wanted. Everyone was cheerful and helpful, and I am very pleased
Great addition to my family room
Great addition to my family room. Solid and comfortable.
Well pleased with this purchase.
My couch was delivered with in 2 weeks. To my living room. Packaging exceeded expectations. Product was in excellent condition. Went together easily even for one person. Will recommend highly.
Coolest sofa bed!!
Just like it’s advertised! Timely delivery and super easy set up too :)
This has been the perfect couch/bed…
This has been the perfect couch/bed combo for my son. He said that it is extremely comfy : )
This was the best experience to buy…
This was the best experience to buy furniture online. Costumer service is the best. Fast communications and answers to my questions right away. ( about the size, about delivery time etc ) my delivery was supposed to be at 10am to 6pm. I asked them to make it early if possible ! They were here at 9am. They even communicated with me when they were on their way ! The sofa is absolutely beautiful and comfortable ! Thank you !
From start to finish this was an…
From start to finish this was an excellent experience. I contacted Coddle via live chat and received a correct, fast reply. I placed my order and received the couch within a week. The delivery people were very nice and efficient. The packing was top quality. A thick cardboard box within a thick shipping box. Inserting the 4 legs was easy. The plugs and USB ports are very useful. The couch is not just beautiful, it's very comfortable. It's a "Smart Couch" that also easily provides an extra bed. I love it and would buy again!
Awful Delivery Service, Coddle takes no ownership
The delivery experience was awful. I had paid extra for getting the couch delivered and "Assembled" I put that in quotation marks, as there is no assembly, just attaching the four legs. The delivery men that showed up to my new townhome that was just built, decided to take the couch out of the box and take it up to the top floor. I thought it was weird they were taking it out of the box and exposing the metal part that could easily damage drywall if it made contact, but I thought they were experts. I ended up having to assist the deleviry men in getting the couch up to my room. These were not experts, the couch damaged my drywall of a brand new home in multiple places. An awful feeling to a place you just moved. I reported to Coddle, they did practically nothing. Just told me that is on the delivery company, they will reach out with claims forms. I regret this experience and don't recommend this company to anyone.
I am thrilled with my new Coddle sofa
I am thrilled with my new Coddle sofa! It arrived on time and delivered right to my third floor condo. Getting lots of compliments on looks, comfort and functionality. Y'all rock Coddleme! Keep on developing your cool products
It's just perfect for my room
It's just perfect for my room. Great design.
very Nice
Great couch and very comfortable! Will be ordering more pieces in the future. Lilian from customer service was fantastic!
Best pillow I have ever owned!!
I purchased the entire set
I purchased the entire set, couch, chair and ottoman along with the white glove service. Could not be happier! I love the set, the couch has already been used by an overnight guest and they loved it! My white glove team was on time, so professional. They watched the videos online before delivery!
All went well
Very pleased!
Very pleased!! The delivery was perfect & with the white glove service - totally recommend !!
Good but not great for me
Well built, quality materials, looks great. Unfortunately being 6’5” 230lbs, the furniture is a bit soft and less supportive (primarily the seat cushions) which is a bummer. Adding denser foam would make this a 5 star product.
New and great product.
The furniture is beautiful, the service is excellent
The furniture is beautiful, literally larger than life and luxurious-looking. Comfort begins the second one relaxes into the soft firmness afforded by these pieces.
Staff were exceptionally courteous and friendly, professional and helpful. They went above and beyond what I have experienced with other online retailers. Lilian, one of the customer service reps, even called me on her day off to help me resolve a quirky situation.
I absolutely recommend the furniture and the company. I do not think you will be disappointed by either.
The product is quality the service not…
The product is quality the service not so much!
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