Booked a hotel room in Las Vegas through Club 1 in February 2025. Was charged in full for the hotel stay. Checked my email before arriving at the hotel to find out that the website was no longer acces... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I was a little hesitant at first. However, right after booking I received a reservation request & shortly after I received confirmation. I also spoke with the hotel directly to confirm that everything... Mehr ansehen
It’s all about setting expectations. Didn’t have very good sleep. Beds and pillows weren’t comfortable. The property, rooms and facilities are outdated and have a musky moldy type of odor. Room wa... Mehr ansehen
Unternehmen hat geantwortet
After reading a mix of reviews, I decided to go ahead and book. I followed the instructions provided and recieved my booking shortly after. Just to confirm, I waited a week and confirmed with the re... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Club 1 Hotels is a leading wholesale travel company offering members-only rates that are up to 60% Off at over 1.8 million hotels, car rentals, and activities worldwide. Plus, members have access to exclusive rates on flights, vacation homes, golf tee times, theme parks, tickets, and more. Every member earns 2% or more in loyalty points on every booking that can be used towards future travels. Create a Free Account today and Save!
Kontaktinformationen
166 E Superior St, 60611, Chicago, Vereinigte Staaten
- 312-529-8474
- info@club1hotels.com
- club1hotels.com
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Most reviews are false AND fake
This hotel website Is dreadful as they give AWFUL customer service, do NOT have a US toll-free number, the only phone number Is an abandoned landline with a recording never answered by a person... eventually get a response by email....
And reviews... Club1hotels Is the only hotel website offering so frequently "incentives" (sic) of all types for posting favorable reviews... the perfect bribery thus most reviews about Club1hotels are fake so not to be trusted.
My account was closed with no explanation at all!

Antwort von Club 1 Hotels, LLC.
Get deals!
Get deals!! And the rewards are spectacular!!! Thanks club 1
Best value for your money!
Club1 hotels is my first choice to go for any bookings when I even start thinking about travel. Always, get the best rates, never faced any issues after making the bookings on club1 hotel. Availability is always better than most of the sites too.
Beautiful Hotel
The attentiveness of the staff from valet to check-in was superb. The room, linen and towels were clean. The gym was easy accessible with ample amount of cardio equipment. They also had complimentary headphones in case you forgot yours at home or in the room but they are compatible to the monitors on the cardio equipment were you can set it to the numerous built in workout sessions or you can connect your Netflix account to the monitor and watch a movie while you workout.
excellent prices
excellent prices, excellent hotels, excellent service
Club 1 hotels is amazing we are excited…
Club 1 hotels is amazing we are excited to take our next vacation through club1hotel, There are so many options, hard to decide, we like them all.
Sara
The best place to make a booking with…
The best place to make a booking with the best prices. Will certainly use club1 hotels going forward. Many thanks.
Lee
How easy it is to save with CLUB 1 Hotels
I was booking for my honeymoon I was looking around for good rates. I rememebered I was a member with Club 1 and went on thier website. I booked in less than 5 minutes and saved 25%. It was such a worry free expereience.
Club one / StayHVN
I have had great experiences with club 1's customer service. I'm giving 4 star because I want people to be aware that the StayHVN side of ClubOne is completely different and pretty difficult sometimes.
Better rate
I've found a better rate on Club1Hotels.com for the hotel I was looking for. The booking process was straightforward. Thanks
Good
I’ve been booking my hotels on Club1Hotels for many years. I’ve saved many bucks thanks to them and never had an issue
A seemless experience
So many great hotels to choose from, with many rate options. Website easy to navigate and very user friendly. Will use again.
Excellent prices and the ClubOne points…
Excellent prices and the ClubOne points system helps make this one of the most competitive hotel sites on the internet.
Unreliable Customer Service
I booked some hotel rooms through Club1Hotels and the experience was ok until last year when my pre-paid booking was not recognized by Accor Hotels in Paris and I had to pay again at the hotel front desk. Then the Club1Hotels customer service did not give any solution at all and I ended up paying twice. I would not recommend this service until they become more reliable.

Antwort von Club 1 Hotels, LLC.
Everything worked goodI I love booking…
Everything worked goodI I love booking my hotels with Club 1 Hotels.
Booked many times through Club 1
We have booked through Club 1 hotels many times and have had great experiences with booking. We have not run into any issues with our reservation when arriving at the hotel..so far so good. We will continue using them to book our travel
Great experience
I just started making my hotel…
I just started making my hotel reservations with Club 1 and they are fantastic and very professional. I am pleased with them. If you really want to receive a good price and excellent customer service and get the best price hotels use them.
They charged twice for my reservation…
They charged twice for my reservation that after was cancelled, but I never got my money back, I contacted them for the only way (text messages) and they say they will not refund as they had a debit from my card (that is not true). They charged after my disputes 4 times again but they were reversed after my complaint, and is not a small, we are talking now about $ 3,557.04.
Don deal with this Company is a mess, and there is nobody to talk with.
Your response is not accurate, today Amex took again my dispute because they saw that the amount is still not credited in my account that has to be in $0 and is showing that I owe $3,557.04, your website shows 4 sales for the same amount and only two refunds, so they are missing two refunds as the reservation was cancelled on time and was charged twice.

Antwort von Club 1 Hotels, LLC.
Scam website
After an initial hotel booking in Miami, then this travel website became a scam as they blocked my login and never responded my messages. They never answer the phone with a Chicago area code, it's an answering machine based in a landline. The recording states that "all agents are busy with other customers" but that is false. Simply Club1hotels does not have any call center, and be lucky if they respond your email messages.... and there is never the name of the agent who replies.
Be careful as Club1hotels bribes some users by offering discounts or upgrades if they write positive or favorable reviews. Therefore, many reviews are not to be trusted.

Antwort von Club 1 Hotels, LLC.
So funktioniert Trustpilot
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