click2book.ca Bewertungen 1.886

TrustScore 3 von 5

2,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Easy booking process. I had an issue with the website not accepting my card details, on the third or even fourth try it finally worked. I was close to calling travel junction customer service to ask w... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Réserve pour 583$, reçu un mail pour les contacter. Au final j’ai du payer 959$ ! Car surbooking. Impossible d’annuler sinon il me retire quand même les 583$ ! Plus jamais.

Bewertet mit 3 von 5 Sternen

Pour cette compagnie, les excuses ce n'est rien d'autre qu'mot. J'ai réservé un billet aller-retour au prix d'environ 1800$ . le lendemain matin, on m'appelle pour me dire que le vol retour est su... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great service, very easy and reasonable prices. Had a small glitch with receiving a confirmation mail but easily resolved using the chat option. Will definitely book through travel junction again.

Unternehmen hat geantwortet

Unternehmensdetails


Kontaktinformationen

2,8

Akzeptabel

TrustScore 3 von 5

1886 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 48 Std.

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

I have booked ticket with them and 2nd…

I have booked ticket with them and 2nd day their representative called that i have to pay another $500 otherwise your bookings will be cancelled. When i insist to cancel the booking as it is not 24 hrs yet, he didn't do that and made me pay to keep the booking. Then i called and complaint about this and their manager gave $150 credit rather than refunding the moneyand also made me right good review while on call with him. Now i am stuck to use that credit. Click2book is the worst

8. Januar 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Bewertet mit 1 von 5 Sternen

Ticket Prices Change After Purchase

I bought a flight ticket for $1162.59 but five minutes after somebody called me and said that my flight ticket price went up $500,00 Dollars, and he told me that I had to pay the new price, because the contract said that the price can change at any time, but this information only appeared when I finished the payment. Their system is not transparent, and even though they have that observation on their main entrance page, I was directed straight to the flight ticket page where there was no warning about these possible changes.

29. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We apologize for the inconvenience caused to you. We tried finding out your booking to help you resolve this query. However, we were unable to find details for this name. Hence, it would be great if you could just take a couple of minutes for us and provide us with your booking reference, email ID used for booking, phone number, or passenger name. It will help us quickly find out about your reservation and resolve it.
Once again, I apologize for any inconvenience. We will wait for your reply, and we will surely be on our toes to work on it and resolve it on priority for sure.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Bon service à la clientèle

Bon service à la clientèle. Franc à su régler mon problème tout en étant courtois et compréhensif. Je vous recommande.

17. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team


Bewertet mit 1 von 5 Sternen

Don´t waste your time with this company

Booked a flight with this company and they said I was going to receive my ticket within 24 and 72 hours. It sounded reasonable. However, the ticket never arrived, I called for more than a month to ask what was happening and they kept saying, it´s coming soon. I called the airline directly and they said there was no reservation whatsoever under my name. Then this guy Frank starts yelling on the phone that the problem was I didn´t understand that issuing tickets take months. Really? since when? At the airline they clearly stated that any booking gets a reservation number within 24 hours. This company is very shady. A waste of time. Never again.

9. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great service

Great service

8. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Bewertet mit 1 von 5 Sternen

SCAM Click2Book.CA

I'm for the Click2Book.CA site in Canada, a real gang of thieves, not able of respecting the prices displayed on their website, you have to call them and the song starts, your tickets are no longer available at this time price there you have to pay $600 dollars more for each ticket, You are obliged according to our charter you must respect your reservation, no refund possible. in 1/2 hour I got caught by Farehutz.CA and Click2book.ca, both are Canadian sites, but they are scam companies based in London UK. When I saw the same ploy with FareHutz.ca, I bought directly from Air Transat at a high price (another kind of theft) and I blocked my Master credit card to make sure I didn't be billed by FareHutz.ca & Click2book.ca.

6. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Amazing service

Amazing service , fast ticket issue . Helpful customer service

6. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Bewertet mit 1 von 5 Sternen

Bait and switch pricing

So I had been watching pricing on a particular flight and finally saw it at a reasonable price so I booked 2 seats. Within minutes I received an automated email saying everything thing is good. An hour later I receive a phone call (from Chris) telling me my return flight isn't available however he can book me on a different return flight for an additional $750. I immediately told him to refund me my visa as it had not been 24 hours since I placed order. He was hesitant but finally acknowledged that they are not offering the original flights so that voids my contract....Scammers

5. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Bewertet mit 1 von 5 Sternen

Really bad experience for me

Really bad experience for me, thought I had found a great deal but when I got their call the next day to tell me the price will be 200$ more, with some wishy washy explanation I new it was a scam. Do not purchase tickets from them. Buy directly from the airline, it will be worry free and you will not encourage this kind of business.

3. Mai 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Bewertet mit 1 von 5 Sternen

SCAM!!!!!!!!!

26. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We sincerely regret the sequence of events resulting in the above concern being raised especially as your booking experience, we understand your feedback. We pride ourselves in maintaining the highest standards for our customers. However, we regret if we didn’t meet your expectations Based on your feedback.

Thanks and Regards,
Customer Relations Team

Bewertet mit 4 von 5 Sternen

I received my duplicate and…

I received my duplicate and confirmation document

24. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Bewertet mit 4 von 5 Sternen

J’ai acheté mon billet de vol via…

J’ai acheté mon billet de vol via booking fly et jusqu’à maintenant le service semble être correct. Il y a un agent qui m’appelle pour la confirmation.

Le reste est à suivre

23. März 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Sam is very helpful

18. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Agent was very supportive

Agent was very supportive

25. März 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We really appreciate your wonderful and positive review, as it helps us to motivate ourselves and work more and more for the betterment of the process, and quality words like this from valuable customers like you automatically create a positive environment. We thank you once again for your feedback and for trusting us with the services we are trying to deliver.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Low cost and well communicated

Low cost and well communicated

16. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Sam nice guy

Sam nice guy

16. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Bewertet mit 4 von 5 Sternen

Good experience

20. März 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are thrilled to hear that your experience was positive and are glad that you were content with the services offered by traveljunction. Compliments from customers take us one step closer to our goal of providing complete customer satisfaction.

We look forward to welcoming you back again.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Sam was nice.

Sam was nice.
It’s been a great experience talking to him,
I am really very satisfied

15. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are happy to know that you liked our services and the smooth handling of your query. We are working every day efficiently to provide the best services to our clients.
We eagerly await your next call. Till then, be safe!

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

Great service with Sam

12. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are grateful to see a 5-star rating. We value our customers beyond everything. Your trust in us is what makes our day better.
We are much honored to have a customer like you. As a matter of fact, we are looking forward to serving you in the following years.

Thanks and Regards,
Customer Relations Team

Bewertet mit 5 von 5 Sternen

very cheap price from other company…

very cheap price from other company loved it and sam was nice

11. April 2024
Bewertung ohne vorherige Einladung
click2book.ca-Logo

Antwort von click2book.ca

Dear Passenger,

We are very grateful for your fantastic and encouraging evaluation, which motivates us to work even harder and perform better than before in order to enhance the procedure. It also naturally promotes a joyful environment when major clients like you provide positive feedback like this.
We want to express our gratitude to you once more for your feedback and for placing your trust in the services we are aiming to offer.

Thanks and Regards,
Customer Relations Team

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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