Cleverjewelry Bewertungen 

I am extremely disappointed with the customer service I have received from Clever Jewelry and would strongly advise potential customers to think carefully before placing an order.

I placed an order in error and contacted the company within 24 hours to request its cancellation.

Clever Jewelry’s own website states that customers wishing to cancel an order should contact their support team as soon as possible, with orders normally taking 1–3 business days to process and dispatch.

Despite contacting them promptly, my cancellation request was refused, leaving me having to deal with an order I had made clear I did not want.

To make matters worse, returning the item to Australia would cost approximately £13.50 in postage, representing around half the purchase price. This makes obtaining a refund even less worthwhile.

What disappoints me most is the complete lack of flexibility and willingness to resolve what should have been a straightforward customer service issue.

A reputable online retailer should recognise the importance of treating customers fairly, especially when they make contact so quickly after placing an order.

My experience with Clever Jewelry has been extremely poor, and I would not recommend this company. I certainly would not purchase from them again.

I strongly recommend that UK customers carefully check the company’s cancellation and international returns arrangements before ordering.

Took almost a month to arrive, packaged beautifully though. The rings are tiny and supposed to be adjustable, but are so thin that if you attempted it they would break. The metal is cheap and very sharp edges. My ring finger is size P and it does not fit.
I wish I had looked at reviews before buying.

I would give 0 stars if it were possible. My order for the "Swim Against The Current" ring went in on 14th August 2026. The metal was jagged and unsafe and I had to deal with it. Then the "gold" started to wear off the one fish facing the wrong way. I contacted Customer Services in late October and was told they stand by the quality of their items and I was outside the 60 day return periods. Be aware that anything you buy may only last two months! Terrible company and shoddy products

Absolute rip off. Steer clear. Do not waste your money. Complete tat. Disgusting they can even trade.

Terrible, terrible, terrible 😠
Ordered and paid for a ring on Aug 7th, received email on Aug 8th saying order was shipped.
Sent email on Aug 27th asking where order was (still hadn’t received)
Received response on Aug 28th, saying carrier is experiencing an issue with processing system causing delays.
As of today (Oct 7th), I still have not received my order and the tracking system has not shown any change in the status of my order.

I purchased two mother-daughter rings from Clever Jewelry at the end of November 2025. They were advertised as being made of sterling silver, but after only a few weeks, both rings began to tarnish. They now have a noticeable bronze/brown discoloration.

Given that they were sold as sterling silver, I am very disappointed with how quickly the finish deteriorated.

I have photos documenting the condition of the rings and have contacted the company regarding the issue, but no one answered back. I expected much better quality and durability from jewelry advertised as sterling silver.

Unfortunately, based on my experience, I cannot recommend these rings.

I wish I read these reviews before buying, very poor quality !
Does not match the description!
I bought as a present, ow I have to buy something else. I wrote to the customer service and still to receive a response! Do not buy from this company!

I ordered ring and it arrived damaged. They refused to refund until I'd taken photos as proof and returned it to them (in Australia). The postage cost me £17.50 which they are refusing to cover as it's not in their policy to refund postage. Basically I'm £17.50 out of pocket because of their damaged product. Customer service do not want to know!!! Shocking scamming innocent customers.

so dissapointed, loved the ring and was happy with my purchase for myself and 2 friends as gift, i loved that it could size to any finger, but for rings that were not that cheap to buy, they are certainly NOT silver, i dont even think silver plated, 4 weeks and my thumb turns green when i wear it, its like copper or some other cheap metal, i recommend you do not buy if you are looking for a quality product!

Very poor quality and extremely expensive returns

I bought their 2 for £38 promotion and I honestly couldn’t believe the quality of what arrived.

The rings I received look and feel like very cheap, dark-coloured metal, despite being advertised as sterling silver. The finish is extremely poor, the edges are so rough that they actually hurt my finger when I put the ring on, and the ring isn’t properly adjustable either.

I contacted the company immediately because I simply cannot wear them. Their solution? If I want a full refund, I have to return them to Australia at my own expense. I checked the cost of tracked postage from the UK and it is £17.50 - almost half the value of my entire order.

The products I received look nothing like the quality suggested by their advertising, and then the cost of returning them makes obtaining a refund ridiculously expensive.

I would strongly recommend checking the return arrangements and where returns have to be sent before ordering. I certainly wish I had.

Such a terrible company and useless product. I wish I had read these reviews before ordering- ring is huge, no adjustment room. It arrived ridiculously late and customer service is all AI. DO NOT USE THEM

I placed my order for the 'swim against the current' ring 22 Aug and it arrived today 12 September. Not too long I guess - I had forgotten part of my address - contacted them x3 to add it, although they replied promptly - didn't confirm it had been done so it was actually a nice surprise it made it! I had braced myself to receive nothing at all!
The presentation box is a bit battered, although it was well-wrapped but the ring is really pretty and it comes with a card with the lovely verse on.
So far, so good but I haven't worn it yet so am anticipating it to turn black like so many reviews have said!!!!! x

Absolutely rip off. I ordered3 rings for me & my teenage granddaughters for their graduation. They are advertised as being adjustable. ABSOLUTELY NOT. The rings were all the same size. Would fit a man’s hand. It even fell off of my thumb.
I have sent back to get a refund. Cost me £24 in postage. They have been a nightmare to deal with. Awful company!

Shocking quality. The ring i ordered for a gift for my daughter’s birthday was nothing like the highly polished example on their website. It was dull, disfigured and would likely only fit King Kong, even on the smallest setting. No female finger could possibly keep this on, it was far too big.

I asked for a refund and return note only to be told I would have to suck up the return costs to Australia myself. Total waste of time. Should have checked reviews first. Lesson learned. Avoid this company. What you receive will likely not match the perfectly polished image on their website. 😡

I wish I’d checked here before ordering! I agree with everything that’s been said. If I’d realised it was tat made and shipped from China I wouldn’t have bothered. I also wish I had read their refund policy - it says that customers are responsible for the shipping costs if returned - to Australia! So if I were to get my £30 back it will cost me at least £15 to ship it back. I believe this is a deliberate ploy to discourage refunds. I bought this with money from selling my wedding ring after divorce so I’d have something positive but that’s not what I received! Avoid!

Absolute con artists.
Ring arrived. Absolutely huge even allowing for adjustability. Barely see the detail. Quality cheap and nasty.
Return to Australia at a cost of £17.50 as Clever Jewelry insist on tracked return.

Do not waste your money

Item was v poor quality and too big (it's an adjustable ring but already at tightest setting). I emailed to request a return and they said I had to ship to Australia at my expense which I'm not going to do.

Very poor quality, dull, tacky and with an expensive returns process with such intricate conditions that made me doubt I'd ever see the money. This firm is not to be trusted! I

I received one of this company's rings for my birthday (although I chose it myself). Shockingly bad quality; the allegedly high-quality plate wore off in a couple of months, but as I didn't raise the issue until this week, I won't get a refund or replacement. Avoid at all costs.

Very unhappy got 2 rings
One turn my finger black
One tarnished
Say silver no hallmarks
So don’t waste your money