Clever Company Bewertungen 

3.959
TrustScore 3.5 von 5

3,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Bought Cleverspa thermal hot tub cover from the range Brilliant their small cover fits our lay z spa 1800 diam perfectly Shame theyve gone bust was hoping they did a matching thermal cover for the h... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Bought a Spa Hot tub on the spur of the moment and CleverSpa was the brand. Such an easy item to look after, already added extras: thermal winter cover, thermal floor tiles, inflatable cover support,... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Awful customer service. Purchased a thermal cover and then the next day receive an email offering 30% off thermal covers! Absolute insult!! I emailed to see if the discount could be credited (seeing... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I've now bought 2 CleverSpa Thermal Hot Tub Covers, the first 3 years ago. I have found both to be quality products. The claim of a 50% energy saving, when using the cover, I find to be true. The only... Mehr ansehen

Unternehmensdetails

  1. Whirlpool-Fachhandel
  2. Gartenmöbelgeschäft
  3. Garten-Spa

Über Clever Company

Vom Unternehmen geschrieben

A collection of the most exciting and innovative water products. Offering Style, Performance & Affordability. Sign up to clever to receive your 10% discount today.


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3,7

Akzeptabel

TrustScore 3.5 von 5

3959 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat keine negativen Bewertungen beantwortet

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,7

Alle Bewertungen

(3.959)

3 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 1 von 5 Sternen

Faulty product, less than 3 months old. Do not buy!!!

Hot tub purchased less than 3 months ago and is faulty. Spoken to customer services, no help whatsoever in rectifying the issue, with a not bothered attitude. Feel like i have been fobbed off and wasted my money. The after care service is none existent. Saying that an FC error code which comes up on a daily basis even though the filter has been changed and chemicals have been put in still comes up and this is normal apparently. Never known something so ridiculous! Product is not fit for purpose and will be claiming my money back through Paypal. Do not purchase a Cleverspa hot tub.

Edit: in response to your reply thats a load of BS. The chemicals and filters used on the hot tub are genuine cleverspa filters and chemicals. I can gladly show the receipts for these (if i was able to attach photos to this revirw i would) so yet again as i have mentioned the customer service from this company is atrocious. Pass the book and take no form of responsibility. The issue with the product lies with the manufacturer and not down to how the product is being used.

20. September 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi Erika,
I'm sorry to hear about the issues you've experienced with your CleverSpa® and that you're unhappy with the service received from our team. I can see that you've spoken with members of our team who have looked at the images you have sent in and discussed with you your chemical usage. As the fault is down to incorrect chemical and filter usage they have sent over some articles to advise on how to resolve the issues you are having.
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Me and my wife and family are…

Me and my wife and family are absolutely made-up with our clever spa hot tub it's very excellent and amazing

17. September 2022
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Antwort von Clever Company

Hi Robert,
Thank you for taking the time to leave us a 5* review. It's great to see that you're enjoying your CleverSpa®. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Everything works.

19. September 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi Lippo,
Thanks for your 5* review. It's always great to receive positive feedback on our products. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Brought at thermal cover for my panama…

Brought at thermal cover for my panama hot tub , very pleased with it, and was delivered the next day 😀

1. September 2022
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Antwort von Clever Company

Hi Dawn,
Thanks for taking the time to leave us a 5* review. It's great to see that you're happy your Thermal Cover and the speedy delivery. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 1 von 5 Sternen

The Cornwall 7 hot tub

The Cornwall 7 hot tub is not as advertised
The heater states that the temperature is hot but in fact is at least many degrees lower
The hot is not fit for purpose

21. August 2022
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Antwort von Clever Company

Hi Andy,
I'm sorry to hear about the issue you've experienced with your CleverSpa®. As I was unable to reach you on the phone this morning I have sent you an email requesting some further information so I can look into this for you.
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Very happy with purchase

4. September 2022
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Antwort von Clever Company

Hi Graham,
Thank you for taking the time to leave us a 5* review. I'm pleased to see that you're enjoying your CleverSpa® purchase. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Hottub

Excellent hot tub. So easy to set up and use. Love it 😁

29. August 2022
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Antwort von Clever Company

Hi Jan,
Thanks for taking the time to leave a 5* review. It's great to see that you're happy with your CleverSpa® purchase. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Prompt delivery and sale prices very…

Prompt delivery and sale prices very good

18. September 2022
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Antwort von Clever Company

Hi Darren,
Thanks for your 5* review. I'm pleased to see that you're happy with the ordering process and quick delivery. I hope you'll be shopping with us again soon. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Purchased a cleverspa and could not be happier

Purchased a cleverspa and could not be happier. Easy to set up, great value for money. Many happy days and evenings spent in it.

14. August 2022
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Antwort von Clever Company

Hi Jo,
Thanks for taking the time to leave a 5* review. It's great to see that you're happy with your CleverSpa® purchase. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Clear spa

Seems to have Very good information

17. September 2022
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Antwort von Clever Company

Hi Lisa,
Thanks for taking the time to leave us a 5* review. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

I had a issue with my hot tub well I…

I had a issue with my hot tub well I thought I only had 1 issue but when it got back to Clever Company workshop then done a proper check found a couple of issues but fixed them all got straight back to me and I think I have only missed 5/6 nights of not going in my hot tub love it thank you for being so quick.

22. Juli 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi Chris,
Thanks for your 5* review. It's great to see that you're happy with the service you have received from the team. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Always been helpful and professional by…

Always been helpful and professional by following up with a call to check all orders arrived in good order.
Love my Cleverspa Cotswold hot tub - heats fairly quickly to mid 30’s as it holds only 800 l - fits two tall men and an average height girl comfortably. Might be snug for four taller/broader adults.
Best to order insulation ideas of a second cover and the inflatable.
Easy to maintain and keep clean - thrilled with this purchase and have used it for the last 3 months.
Be sure to place the hot tub in a fairly sheltered position from the sun and wind etc. Must use its own waterproof socket. 4m cable with an rcd already on the cable.
Chlorine - I add 12 grams once filled with fresh water. Top up with about 6-9g every 3 or 4 days.
I change the water monthly and I use the tub 2 or 3 times per week.
Fantastic purchase - thrilled with it!

16. September 2022
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Antwort von Clever Company

Hi Edward,
Thanks for taking the time to leave us a 5* review. I'm pleased to see that you're happy with the service you've received from our team and that you are enjoying your spa. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 4 von 5 Sternen

I contacted the company regarding a faulty heater on my hot tub a…

I contacted the company regarding a fault on my hot tub, the lady who took the call was extremely helpful and arranged for the hot tub to be picked up and repaired. The repair was carried out and we received the hot tub in a very reasonable time frame

15. Juli 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi Mr Robinson,
Thank you for taking the time to leave us a review. I'm pleased to see you are happy with the service you have received from our team.
Thanks, Jo

Bewertet mit 1 von 5 Sternen

All seasons thermal cover is not all seasons with out another cover to protect it .

I bought the large thermal cover for my hot tub after about 14 months the cover material is perishing. Taking the cover off the material just ripped from the seam where I was holding it to near the centre of the top cover. I sent details to their customer services to be told it’s not covered as it was outside their 14 day return period. I then emailed and sent pictures and was told the covers can not be in direct sunlight and I should buy a cover for the cover. I said you are advertising your covers as all weather and at £140 I’d expect it to last at least 3 years before perishing for that money, we’ll apparently you need to read the small print. Anyway the waterproof all weather thermal cover isn’t water proof probably shower proof at best and the material if it’s out in all weathers perishes or needs a cover to cover the cover. Customer services were very helpful and quick to reply but never the less feel like I’ve wasted £140 for such a short time of use.

18. August 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi Bob,
I'm sorry to hear about the issues with your Thermal Cover. Exposure to direct sunlight will cause the Universal Thermal Hot Tub Cover to fade over time and whilst the cover is waterproof to HH3000mm we highly recommend using with the CleverSpa Inflatable Cover Support to stop rainwater pooling. If water is allowed to pool on the cover this will cause saturation through the fabric and unnecessary strain on the material. I can see you have been in touch with our orders team and I'm sorry on this occasion we couldn’t reach a resolution to your satisfaction.
Thanks, Jo

Bewertet mit 2 von 5 Sternen

I am disappointed with the so called…

I am disappointed with the so called lid cover it’s so flimsy and feel it should be a lot more sturdier the clever spa itself is good but the top cover is not .

10. September 2022
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Antwort von Clever Company

Hi Christine,
Thank you for taking the time to leave a review. I'm sorry to hear you are unhappy with the Top Cover supplied with your spa. The lightweight, waterproof design of our top covers is to protect from debris and rainwater whilst not adding any pressure on top of your spa. I will pass your feedback onto our product team.
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Greaaaat

Items I have from you are just great rot well and prices are good too

1. September 2022
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Antwort von Clever Company

Hi Robert,
Thanks for taking the time to leave a 5* review. It's great to see that you're happy with your CleverSpa® items. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Fast Delivery to match a Good Quality…

Fast Delivery to match a Good Quality Product

15. September 2022
Clever Company-Logo

Antwort von Clever Company

Hi Graham,
Thanks for your 5* review. It's great to see that you're happy with your CleverSpa® purchase and the speedy delivery. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 5 von 5 Sternen

Absolutely love my Manhattan hot tub

Absolutely love my Manhattan hot tub. Super fast delivery and easy to set up. I also purchased a base and thermal cover again both arrived super quick. Great communication and absolutely no complaints. Highly recommend

2. September 2022
Bewertung ohne vorherige Einladung
Clever Company-Logo

Antwort von Clever Company

Hi there,
Thanks for your 5* review. It's great to see that you're happy with your CleverSpa® purchases and teh service received from our team. Happy Hot Tubbing!
Thanks, Jo

Bewertet mit 4 von 5 Sternen

Great Service

Good website, brilliant service and great communication.
The only negative was the amount of plastic packaging that was used that could easily be switched to paper-based alternatives for recycling.

14. September 2022
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Antwort von Clever Company

Hi Richard,
Thank you for taking the time to leave us a review. Its great to see you are happy with the service you have received. We are actively looking into alternative packing materials to reduce our carbon footprint.
Thanks, Jo

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Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

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