Visited Cardiff store with our 4 year old granddaughter and was served by Louee. He was excellent - measured her feet and showed us scandal options then checked all was okay when she chose her favouri... Mehr ansehen
Standort
Standort wechselnSt Davids Centre, 64/66 Queen St, CF10 2GQ Cardiff, Cardiff, GB
•Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Ashley served me in the Cardiff city centre store, they were very friendly and extremely helpful from the moment I needed some assistance to serving me at the till, thanks Ashley
A huge thank you to Ash at St David’s Shopping Centre in Cardiff for his friendly service and assistance when we were shopping for summer sandals.
Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktinformationen
St Davids Centre, 64/66 Queen St, CF10 2GQ, Cardiff, Cardiff, Vereinigtes Königreich
- 02920390619
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Bryonie was very patient and…
Bryonie was very patient and helpful-brava
Excellent service
Went into Clark’s Cardiff (in St David’s) and needed to get school shoes fitted for my three children all of us are Autistic. We were approached and welcomed almost immediately, and Ash was assigned to us. He was so friendly and understanding, and went above and beyond to help and assist us. He tailored the fitting of each child to suit their needs, as my youngest doesn’t like to be touched, he explained everything to him before he did each task. He turned a suspected nightmare into a quick and easy, stress free shop. His excellent service and kindness deserves recognition, and I am so grateful to him.
Ieuan was impeccable
Ieuan was extremely attentive, he was fantastic with my son, went the extra mile to ensure the shoes were right and was an absolute pleasure to deal with, and I'm very happy with the service. 11/10
Excellent Service by Rachel D. Cardiff Queen St
Was served by Rachel D. Was looking for new school shoes for my son. Rachel could not be more helpful. Measured my shoes feet, showed me the collection you stocked. Never felt rushed and gave excellent advice. Glad to see the dying art of Customer Service still lives strong in Rachel. Great Job 👍🏾
Great experience in Cardiff store
Chloe at the Cardiff store was incredibly helpful. She was very friendly and took the time to include my daughter (4) in choosing her school shoes.
The store looked very clean and organised and we were seen and assisted very quickly
Tanisha
Tanisha
Amazing service. My daughter has additional needs but this didn’t hinder Tanisha. She was amazing. We left the really happy with new school shoes.
Excellent service, fitting and exemplary patience
Ieuan measured my ten year old son and eight year old daughter. He was extremely patient and nothing was too much trouble, despite my daughter being awkward. We eventually walked out of the store with the confidence of Ieuan’s thoroughness and fitting. Thank you 😀
Excellent service
Excellent service. Quick and efficient. We were helped by Rachel who was helpful, polite and knowledgeable.
Tanisha served my little boy and I…
Tanisha served my little boy and I today in the Cardiff store. She was so lovely and very helpful. Excellent customer service ☺️
Jack gave first class service in the St…
Jack gave first class service in the St David’s Centre Cardiff store. We purchased shoes for adults and children. Jack was patient and positive and made helpful comments
Great service from Clarks in Cardiff
Great service from Clarks in Cardiff. Helped choose first walkers for our baby.
Great for buying school shoes with a 4 year old in tow!
Rachel in the Cardiff town store helped me find the perfect school shoes for my little girl. She was kind and welcoming to myself and my 4 year old. Thank you very much!
Cerys and Rachel at St Davids Cardiff
I prebooked my appointment online for the Cardiff St Davids branch, knowing how busy it normally is at this time of year.
I arrived at the store early (30mins infact) and asked the Team Leader Rachel if my daughter could be seen earlier. Although they were busy Rachel found me someone who sat my child down straight away and started chatting. She put Ivy at ease, asked her questions about the holidays and then came back to me with the shoe size and where I needed to look. Other stores I've been in I've felt pressured to buy but Cerys gave me space and then came over when she could see we were having difficulty choosing. She grabbed two pairs that we had chosen and advised that the third could be ordered.
Cerys sat Ivy down and fitted the shoes and got her to do a little walk around whilst encouraging her to tell us how they felt - she was pointing out the differences between the two and advised of what she thought were harder wearing.
We took the more expensive pair after a little think and to be fair I'm happier to pay for more expensive shoes when you receive service like this.
Cerys, you are superb! Diolch!
Ash was really nice and helpful buying…
Ash was really nice and helpful buying school shoes for my son today
Just left Clark’s
Just left Clark’s, Rachel was excellent with my little girl. Very good service, helpful and polite
Popped into the Cardiff store and the…
Popped into the Cardiff store and the staff were absolutely lovely, nothing was too much trouble and they were very friendly and polite. We were seen for my children’s feet measuring within 5 minutes by Rachel who was excellent with both of my girls and we left with two pairs of new school shoes with ease! Thank you Rachel!
Rachel at the Cardiff Store
Rachel at the Cardiff Store was absolutely brilliant today. She was extremely patient and helpful . Nothing was too much trouble and she made sure my daughter was happy and comfortable with her new school shoes . Brilliant service , thank you !!
School shoes
Ieaun was absolutely fantastic with my daughter he measured her feet and made it so much fun for her. Thank you so much. It’s such a shame the closest store in 20 miles away 😢
Re-measure and 1st shoes
We popped into Clarks St David's Centre Cardiff to get our children's feet measured. We were met by the lovely Ieuan H who measured my eldest twos feet promptly and explained where we would be looking. I asked him to measure the baby's feet for his first shoes which he did. Ieuan was very helpful and kind when measuring my baby's feet. He was able to find the pair of shoes we liked and explained the growing room process and was very knowledgeable.
We came away with our baby's first pair of shoes. The whole process was very easy and calm.
Lovely friendly and really helpful
Lovely friendly and really helpful! Helped by Melissa in the Cardiff store.
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