Clarks - Cardiff Bewertungen 174

Really helpful member of staff Ash

I had the pleasure of being served by ASH on 1 September in your Cardiff store. He was extremely helpful and gave his full attention to my requirements. The store was rammed with many other customers who required service since it was nearly the start of the new school term.
He is a credit to your business and you should ensure his services are rewarded and further developed for many years to come.

Posy who served us in the Cardiff store was absolutely fantastic. We had incredible service and she found the perfect school shoes for us. Posy was efficient, knowledgeable and friendly and it was the best we have in over 40 years of buying shoes.

Excellent service today from Ash in the Queen Street Cardiff store. He was friendly and knowledgeable. Also gave me some handy tips on looking after the shoes. First rate customer service!!

Ruw was an absolute star! She was incredibly kind, understanding, and patient while helping me find the perfect pair of shoes for my son. She made the whole experience so easy and stress-free. Thank you, Ruw!

Excellent service provided by Ash at the Cardiff store. Lovely shoes. Very comfortable and stylish. However, I had to travel up by train from Llanelli. Can you please bring back the Llanelli or Trostre Parc store please?

I had such a wonderful experience thanks to hafsa! At the Cardiff store in St David's

She was incredibly kind and attentive, taking the time to help me find the perfect school shoes for my daughter. Not only did she make sure I left with the right fit and style, but she also explained the best after care for the shoes to keep them looking great for longer. Her knowledge,patience and genuine Warmth made the whole process so easy and enjoying. Hafsa went above and beyond I honestly couldn't of asked for better service. Highly recommend!

Ash in the Cardiff branch was absolutely wonderful. He helped with our query and gave us a really good explanation of how to use the products effectively.
Much appreciated

I brought my 3 year old into the Cardiff store today. It was very busy which was to be expected this time of year. We were helped by the lovely Lily who measured my little girls feet and ensured she was comfortable with the right school shoes. She was very friendly and had lots of patience. Thank you Lily ☺️

Good customer service and friendly

The staff were very helpful, Ash was amazing with my daughter and very knowledgeable. Great range in store.

Great service and advice given by Posy. Great experience today.

It’s always difficult getting school shoes fit my 13 year old daughter, she has narrow feet, school have a strict uniform policy and she likes a limited number of styles. Melissa in the Cardiff store was excellent. Very patient, kind and kept trying until we had a pair that fit

Considering this was peak school shoe buying season we were seen swiftly for measurements and the style of shoes we were after arrived quickly to try on. Hafsa was super friendly and knew what shoe we were after with just a quick description. I’ve marked it down as the lack of any uniform made it very difficult to identify who worked there and some the staff excluding Hafsa (only known by the fact they went behind the till) were extremely scruffy.

Melissa is the best!

Melissa was very patient,quick and efficient. She was very friendly and knowledgeable and made what can sometimes be a stressful experience buying school shoes significantly smoother. Thankyou Melissa!

Melissa served us today at the cardiff store and was absolutely fantastic, so patient and knowledgeable.

Louee made our back to school shopping experience really special today. He was professional and spoke politely to myself but was very playful and humorous with my 6yo daughter. He was patient and explained everything really well to her. He was also able to provide us service through the medium of Welsh which was a definite bonus as it made my daughter that much more engaged with him. Thanks Louee, you made what i thought would be a stressful trip a joy!

School shoe shopping, great choice, quick service, amazing quality. The customer service from Louee was wonderful, great with a wiggly chatty little one.

My wife and I were looking for some comfortable every day trainer type footwear, and dropped into this branch of Clarks. I'm very fussy about getting footwear right, and Ash was brilliant with us both - very helpful and friendly.

We were served by Ash in the Cardiff store. He was seriously amazing! He went above and beyond to make sure that my son left with the right school shoes, even though his one foot is almost 2 sizes bigger than the other! And my son is incredibly shy, but Ash was patient and kind and was just an absolute pleasure to be around!