The staff were very helpful in guiding me for sizes and styles for what I wanted. Things got busier while I was there so there were some delays and confusion in who was asisting me, but everyone was... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Called in today and was served by Rhys. He was very attentive and answered everything in a polite and courteous way. He was very patient especially as I had him running back and forth to the storero... Mehr ansehen
I want in for a browse today to the Belfast city centre store and ended up walking out in a brand new pair of shoes. I was seriously shocked at how pleasant and professional all the staff were in the... Mehr ansehen
The boots and the shoes are a five star experience. Online experience I give full marks also. Same for in-store experience.
Unternehmensdetails
Vom Unternehmen geschrieben
At Clarks, our mission is to empower everyone with the freedom to move comfortably. Experts in shoemaking since 1825, we combine the latest comfort technologies, innovative construction techniques and contemporary designs to create pairs that help you take every day in your stride. We’re dedicated to providing outstanding customer service, so you can always count on us when finding the perfect men's, women's and kids' shoes – whether shopping online or visiting our friendly stores.
Kontaktinformationen
Donegall Place 14, BT1 5BA, Belfast, Northern Ireland, Vereinigtes Königreich
- 02895442025
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
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Das haben sich andere Leute angesehen
Going further with customer service
I was in the branch in Donegal Place Belfast recently and was delighted with the help I received from both Paul and Jenny. Having been in many shops that day, it was so refreshing to get such friendly and helpful service from these staff members. I don't have enough adjectives to describe how helpful they both were. So much that I had to send in this review. Thank you Jenny and Paul. You really made my day
Jenny K from the Belfast store was…
Jenny K from the Belfast store was amazing fitting our child with their first shoes. She was lovely and attentive and made sure we knew about the 20% off for our shoes today too which we made use of!!
Opinion of Clarks changed
I have visited the Belfast city centre shop a few times before and left unimpressed. However yesterday I was very impressed with Angela who spotted me aimlessly looking and focused all her attention on my requirements. I was sold a pair of shoes - I didn’t passively buy. She did a good job for me and Clarks. I am happy that she upsold - I also bought shoe protection spray. She should be a highly valued staff member.
Jenny K in belfast store was very…
Jenny K in belfast store was very respecful, receptive, calm, humble , listened , warm and highly profeasional both in behaviour and approach. She is a star.
Great advice and service from Angela in…
Great advice and service from Angela in Belfast to get my son the best fitting, top quality shoes once again. That’s why we keep coming back
Very helpful sales person Angela.
Very helpful sales person Angela.
Lovely, friendly, helpful and professional staff
Lovely friendly, helpful and professional staff in Clarks, Royal Avenue, Belfast today. From the young man who greeted us as we went into the store to Jay, who was so helpful and nothing was too much trouble for him. The store manager (I didn’t get her name) was really friendly too. Great service, well done and thank you to everyone!
Angela was very helpful and had a…
Angela was very helpful and had a wonderful attitude
Erin was very helpful
Erin was very helpful, kind and assisted me during my shopping. Made me feel welcomed, happy and very much satisfied
Pleasant experience Belfast store
Visited Royal Avenue store on 21.03.26 following an issue I faced in Newtownabbey branch re being wrongly overcharged and misguided. Angela was pleasant and extremely helpful and reassuring in resolving my issue. This experience will encourage me to return to this store as customer satisfaction was clearly the priority for Angela.
K
Great service in the Belfast store
A great experience in the Belfast Donegal Place store today getting shoes for my daughter. The assistant Jay was great - very knowledgeable, pleasant and super helpful.
I went in with my three year old to get…
I went in with my three year old to get new shoes. Angela helped us find his perfect size, recommended styles appropriate for his foot shape, and helped check the fit was correct. Her demeanour and hospitality was honestly so lovely. We were made to feel so welcomed and my son is thrilled with his selection. Angela was phenomenal!
Belfast store
Called in to the Belfast store to try on some wallabees. Angela was very helpful and friendly. I returned at a later date to purchase them and Angela remembered me and the shoes I was after. Very welcoming and general great customer service!
Erin on staff was particularly helpful
Erin on staff was particularly helpful, going back and forth to get different sizes for me. The shoes were great and very comfortable. Will definitely be back.
Great customer service
Angela was extremely helpful and friendly in wishing my daughter good luck on her med school interview and finding her shoes to wear. She even helped clean off the current muddy pair and gave us a bag for them! Thanks for much for the excellent customer service.
Was served by Jenny T who was very…
Was served by Jenny T who was very helpful and knowledgeable
We where looked after by a staff member…
We where looked after by a staff member called Angela and she was nothing but the best going out of her way to make sure we got the best experience excellent costumer service
11/10
Friendly and knowledgeable advice from…
Friendly and knowledgeable advice from store manager Angela, helping to choose the right pair of walking shoes.
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