chomperlabs.com Bewertungen 

I’m super pleased with my night guard and the ordering experience. I had a custom request and they were very accommodating and easy to work with. It’s perfect and exactly what I was looking for.

These night guards are brilliant. The same protection for your teeth as the ones you’ll pay a lot more money for via your dentist. The kit is easy to use. Make your own mold in a few minutes, ship it
In the pre-paid mailing envelope provided and in no time you will receive your night guard! Chomper Labs keeps you informed every step of the way. And they saved me more than $500 on the cost of a new night guard. I liked it so much I already bought a spare to keep in my travel bag. Try Chomper Labs!

They make it seem like it is an easy process but they have turned down 2 of my impressions after I followed the instructions. It’s been a month still no progress and I simply went with a different company. If you have the patience and time to waste mailing and re mailing impressions then maybe this company is for you. I’d give 1 star hit the customer service was good and have me a refund minus the $25 for “impression kit and shipping. Good luck

My first nightguard was perfect. I had to order a 2nd one years later after getting a crown. The 2nd one didn't fit quite right, but the team at Chomper worked with me and sent me a second kit free of charge to try again. 2nd time was a charm. I appreciate how they stood by their product.

I am surprised at how well this night guard fits given that I have mouth challenges and it was a bit hard to get a good impression. They were very quick to respond to questions and to review the photos i sent. Chomper Labs did a great job creating the guard from my impression. It's very comfortable. I have been wearing it for over 6 months and it is as sturdy and comfortable as the first night. I highly recommend.

I’ve ordered several night guards from Chompers. Each time I’ve had a question about my impression, I have been able to send in a photo and receive a quick reply. It’s nice to know you can be assured everything is OK for making a custom night guard. Love this company and their service.

This is my 3rd night guard from Chompers. My previous one was 3 years old and was causing me some pain due to age. The new hybrid is working well with no pain. The employees i worked with were friendly and helpful.

Experience overall went well. I messed up my impression and they sent me another putty in the mail, which was nice. It took me a couple nights to adjust to the mouth guard, but now I have been wearing it ever since!

The fit on the night guard is better than that I got with the four previous dentist-provided ones.

I like the material so far and am hoping it will last. My previous guards were much more substantial and contained more material.

So far, so good…..

07/15/25 Update.....
Night Guard still doing well and holding up to my hard use of it.

I’ve had 3 bottom night guards from Chomper for my grinding/TMJ. decided I wanted to get a top to keep my teeth from shifting and also continue helping with the TMJ. I messed up the 2 molds they give you and they sent me a 3rd mold for free AND paid for express shipping to get my guard to me faster. That makes me a customer for life!

Horrific from start to finish. I ordered the thin day guard, which after 3 weeks .. finally arrived. It wore down and had holes within 3 days. I requested a refund, and they offered to replace it instead. Another few weeks goes by, and I receive the replacement. Same issue. I requested a refund at this time, and I was told that I need to send BOTH guards back. I only had the one since, why would I keep the original one? Someone finally “allowed” me to ship it back. Well, tracking info was provided via USPS and the package got lost. It’s been almost 2 months, and they are now saying that until it arrives, I am not eligible for a refund. So even though it’s no longer in my possession and was returned at their request, you won’t provide the refund. They say have a 100% guarantee, or money back , which they will not uphold.

Oh , should also note it takes days for customer service to respond. DAYS.

I regret ever using this company’s product and would never recommend it to anyone.

Something very bad has happened to this once quality company. I have bought mouth guards for several years from Chompers. This year the experience was horrible. The tray was very different and didn’t fit my mouth at all. They sent another one, I did the impression and when I got my mouthguard it didn’t fit AT ALL. They asked me to send it back, my cost. Then promised to use my old impression from the past year to make a mouth guard. It never happened. I bought it in November. It is February. I was told they have a lot of orders.
I demanded a full refund after they tried to charge me extra for the second tray they sent.
What a disaster. There is not even an option to speak to a customer service agent on the phone. (That is also a change from the past.) Sad to see this company nose dive like this.

Customer service is typically only through e-mail or sometimes their internal chat messaging. I got my impression trays and they both did not fit my wisdom teeth. I contacted customer service and was sent another tray. That tray did not fit my wisdom teeth. They then offered to send another tray but was not any longer to fit wisdom teeth. Their impression trays do not fit wisdom teeth.

They offered a refund at a reduced rate and tried to charge me for the impression trays and shipping.

Oct, 2024 This company is a scam. Their customer service as others have said is a joke as the few below have stated. There is no phone contact. Do not work with them. Their current website is not up to date so what you see is not what you get. And what you get is inferior and then they aren't responsible for making it good or give you your money back. You will have to pay another $40 to correct their inferior product. The problem is you won't get what you spent $189 for so stay clear. I will be disputing my credit card and filing complaints with BBB, Attorney General's office, and the Consumer Affairs Dept of CA - probably won't do any good!

Night guard does not fit correctly ,requested a refund as their website states and yet have had no reply. Multiple emails have been sent as there is no other ways to contact them. They will take your money with no intention of a refund. Big scam with no honesty. Avoid at all cost.

They sent me back my impression kits twice saying the impression would not work to create the guard and wanted to charge me $10 each time to do another impression. I reviewed the impressions both times before sending back and both times had fully captured my teeth. I decided to just cancel my order instead because I don’t want to deal with another impression that again may not be acceptable. They are not honoring a full refund and charging me for the impression kit and shipping ($25). This process had way too many complications and now I’m out money on a night guard that I’ll never receive.

Would give 0 stars if I could. The Night guard I received fit so poorly that it was painful. When I tried to return it, they asked for more money to provide a replacement despite their claims to the contrary.

Not only is their product bad to the point of being dangerous (a dentist told me this would damage my teeth), but their marketing claims are shady and disingenuous.

From their website:
“Perfect Fit Promise - if it doesn't fit perfectly, we'll adjust or remake it for you until it does, free of charge”

The response I received from their support team:
“ I totally get how frustrating this can be, as per our policy, we can replace your night guard at no cost, but unfortunately we do have to charge a small fee of $10 for the additional impression materials.”

These are home purchased nightguards. They send you a kit and you make them at home. They cost around $150 each vs $700 at a dentist. They are not as durable as a hard dentist one, however they are better than nothing and do last a few years.