Wow...what amazing customer service. Our order was processed and dispatched quickly. An item arrived damage and the customer service team couldnt have done more to help. Issue resolved immediately and... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Easy to order. Garden rattan dining set - absolutely brilliant. Great customer service- rang to thank me for my order Delivery earlier than expected which was great. Highly recommend Chimes
Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being... Mehr ansehen
Unternehmen hat geantwortet
Debbie….an absolute credit to the company, her customer service has been outstanding. I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to ge... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chimes Home & Garden is a UK-based, family-run retailer specialising in luxury garden furniture and premium outdoor living products. Founded in 2019, we offer a carefully selected range of luxury outdoor furniture, garden dining sets, corner sofas, parasols, pergolas, outdoor heating, BBQs and hot tubs, helping customers create stylish and comfortable outdoor spaces. We are passionate about providing high-quality garden furniture and outdoor products alongside knowledgeable, personal customer service. Whether you are looking for a luxury garden furniture set, a modern pergola, a cantilever parasol or a complete outdoor living solution, our experienced team is here to offer honest advice and help you find the right product for your home and garden. We deliver to customers across the UK and offer a range of delivery options, including our white-glove delivery service where available. From choosing your product through to delivery and aftercare, we aim to make buying luxury outdoor furniture as straightforward and enjoyable as possible. At Chimes Home & Garden, our focus is simple: quality products, expert advice and exceptional customer service.
Kontaktinformationen
Unit 1-2 Sharp House Arterial Rd, SS15 6DR, Laindon, Vereinigtes Königreich
- 01268 219969
- sales@chimeshomeandgarden.co.uk
- chimeshomeandgarden.co.uk
4,7
Hervorragend
740 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
My go to place for garden furniture
Great customer service from the start.
Good communication
Smooth delivery
Very please with my purchase
22. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Mr and Mrs Devonshire,
Thank you so much for your lovely review. We’re delighted to hear that you were pleased with our customer service, communication and delivery. Most importantly, we’re so glad you’re happy with your purchase. We really appreciate your support.
Kind regards,
Chimes
Great customer service and product
20. September 2026
Antwort von Chimes Home & Garden Ltd
Hi Nigel,
Thank you so much for your kind review. We’re delighted to hear you were happy with both the product and our customer service. We really appreciate your support and hope to welcome you back again soon.
Kind regards,
Chimes
Great customer service
Great customer service, my original order got lost and a different replacement table was shipped out quickly. Lovely garden table.
10. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your lovely review. We’re really pleased we were able to resolve the issue with your original order quickly and get a replacement table sent out to you. It’s fantastic to hear that you’re happy with your new garden furniture, and we really appreciate your kind words about our customer service.
We hope you enjoy your furniture for many years to come.
Kind regards,
Chimes
One of the best company’s I’ve ever…
One of the best company’s I’ve ever dealt with, purchased a pergola and patio set and recliners, so helpful before and after sale, quality of furniture is amazing, have recommended to family and friends.
14. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Emma,
Thank you so much for your wonderful review. We’re absolutely delighted to hear how happy you are with your pergola, patio set and recliners.
It’s fantastic to know that you found our team helpful both before and after your purchase, and that you’re pleased with the quality of the furniture. Your recommendation to family and friends means a great deal to us.
Thank you again for choosing us, we hope you enjoy your outdoor space for many years to come.
Kind regards,
Chimes
Excellent from start to finish
Excellent from start to finish, great product, we are wry happy !
14. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Terence,
Thank you so much for your fantastic review. We’re delighted to hear that you’re very happy with your new product and that you had such a positive experience from start to finish.
We really appreciate you taking the time to share your feedback, and we hope you enjoy your purchase for many years to come.
Kind regards,
Chimes
Delivery on time .Polite and…
Delivery on time .Polite and professional driver and mate.Carefully manoevered the furniture into garden and respected my property.
10. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Karen,
Thank you so much for your lovely review. We’re delighted to hear that your delivery was on time and that our driver and mate provided a polite, professional service. It’s great to know they took care when manoeuvring your furniture and respected your property. We really appreciate your feedback and hope to see you again in the future.
Kind regards,
Chimes
Beautiful garden furniture set at a…
Beautiful garden furniture set at a great price. It wasn’t too difficult to put together. I especially liked getting a call to thank me for my order, nice touch! The only downside was the order being delivered onto my drive and I’m a single female so it was quite hard to get it all round the back by myself but I understand sometimes delivery people can’t carry items around the side of the house and have delivery rules. I would 100% purchase from chimes again
7. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Jenna,
Thank you so much for your lovely review. We’re delighted to hear that you’re pleased with your new garden furniture set, found it reasonably straightforward to assemble, and enjoyed the personal call from our team, it’s always lovely to be able to thank our customers personally for their orders.
We’re sorry to hear that getting the furniture from the driveway to the back of the house was a bit of a challenge. It’s a shame you’re located so far away, as we would have loved to have arranged delivery with our own Chimes delivery team, who are able to provide a more personal service. Unfortunately, on this occasion, your order had to be sent via a courier service, which does mean they are limited to their standard delivery arrangements.
Thank you again for your kind words and for choosing Chimes. We’d be absolutely delighted to welcome you back in the future.
Kind regards,
Chimes
Very happy with my garden furniture
Very happy with my garden furniture. Very quick delivery.
7. September 2026
Antwort von Chimes Home & Garden Ltd
Dear Maureen,
Thank you so much for your lovely review. We’re delighted you’re happy with your garden furniture and that you were pleased with the quick delivery. We really appreciate your support and hope you enjoy your furniture.
Kind regards,
Chimes
Antwort von Chimes Home & Garden Ltd
Dear Liz,
Thank you so much for your lovely review. We’re delighted to hear that you found our staff so helpful and friendly. We really appreciate your kind words and support.
Kind regards,
Chimes
Great product andvservice
26. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Annette,
Thank you so much for your lovely review. We’re delighted you’re happy with your product and the service you received. We really appreciate your support.
Kind regards,
Chimes
Pleasant staff
Pleasant staff, gave time for browsing before approaching and offering advice.
21. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Matthew,
Thank you so much for your lovely feedback. We’re delighted you found our staff pleasant and helpful. We always want our customers to feel relaxed while browsing, and we’re so pleased you had such a positive experience. We really appreciate your support.
Kind regards,
Chimes
Love my new bedroom stool
Love my new bedroom stool - very unique. Service was great too.
24. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Debra,
Thank you so much for your lovely review. We’re delighted you love your new bedroom stool and that you found it unique. It was a pleasure to provide such great service, and we really appreciate your support.
Kind regards,
Chimes
Very good communication
Very good communication, excellent delivery! Beautiful product xx
21. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Angie,
Thank you so much for your lovely review. It was a pleasure to communicate with you, and I’m so happy you’re pleased with your beautiful product. Thank you again for your support.
Kind regards,
Chimes
Debbie….an absolute credit to the…
Debbie….an absolute credit to the company, her customer service has been outstanding.
I bought outdoor furniture 18 months ago and we misplaced some parts, she was straight on to the supplier to get replacements. They were delivered quicker than expected.
Iv just purchased another outdoor furniture set and her communication letting me know about delivery and extra parts Iv ordered has been spot on.
Debbie thank you so much.
4. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chimes Home & Garden Ltd
Dear Sarah,
Thank you so much for your lovely review. It really means a lot to hear such kind words, and I’m so pleased Debbie could help with the replacement parts and keep you updated with your recent order. We shall pass on your kind comments to Debbie.
It’s always a pleasure helping our customers, and I’m delighted you chose us again for your new outdoor furniture set. I hope you enjoy it for many years to come.
Thank you again for your continued support and for taking the time to leave such a wonderful review.
Kind regards,
Chimes
Timely delivery
Products arrived on time at the delivery location. Unfortunately they use Shopify's app to handle orders and finance, but apart from that it was great.
27. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Jonathan,
Thank you for your feedback. We’re delighted your products arrived on time and that you had a great overall experience. Thank you for shopping with us.
Kind regards,
Chimes
Excellent service delivered within 5…
Excellent service delivered within 5 days highly recommend
17. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Janice,
Thank you for your excellent review. We're delighted to hear that you were pleased with our service and that your order was delivered within 5 days. We truly appreciate your recommendation and look forward to serving you again in the future.
Kind regards,
Chimes
Product is great but more importantly…
Product is great but more importantly Very impressed with the personal service, helpful, polite and courteous - so many retailers could learn from this company!
24. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Brian,
Thank you so much for your wonderful review. We're delighted to hear that you're pleased with our products, and especially that our personal service made such a positive impression. Providing helpful, polite, and courteous service is very important to us, so your kind words truly mean a lot to the whole team. We really appreciate your support and look forward to welcoming you back again soon,
Kind regards,
Chimes
Antwort von Chimes Home & Garden Ltd
Dear Leyla,
Thank you so much for your wonderful review. We're delighted to hear you enjoyed our products and received great service. We truly appreciate your support and look forward to welcoming you back again soon.
Kind regards,
Chimes
Staff was very helpful and knew what I…
Staff was very helpful and knew what I was after
16. August 2026
Antwort von Chimes Home & Garden Ltd
Dear Kevin,
Thank you for your lovely review. We're delighted to hear that our staff were helpful and understood exactly what you were looking for. We really appreciate your feedback and hope to see you again soon.
Kind regards,
Chimes
Antwort von Chimes Home & Garden Ltd
Dear Sir,
Thank you so much for your lovely review. We're delighted to hear that you were pleased with both our service and your product. We really appreciate your feedback and hope you enjoy your purchase.
Kind regards,
Chimes
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