Suuuuper positive about this log cabin. The only thing that stopped me from allocating the full 5 starts was the lack of guidance for building the cabin's windows, youtube videos only have the ones... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Purchased a designer radiator from chelsea supplies what can i say item delivered on time and even phoned when he was on way Radiator is better in real life than the picture easy to fit Only prob... Mehr ansehen
Unternehmen hat geantwortet
Easy to order and competitively priced for size. Delivery and communication was pretty good. Product I've now plumbed in and fitted they work as described. Plus they have stickers to show which way... Mehr ansehen
Have used Chelsea supplies for a few of my projects and they've never let me down. Very simple to order and even added some accessories onto original order that I'd forgotten. Great delivery service... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Chelsea Supplies offers a wide range of Designer Radiators, Composite Fencing, Composite Decking and associated accessories. All our products come with a 20 Year Guarantee. We Guarantee to beat any like for-like item’s price. Delivering high-quality products at Unbeatable Prices. With fast UK delivery and trusted customer service, we make it easy to find the perfect solution for your home.
Kontaktinformationen
Bridgeman Court, BL2 1DZ, Bolton, Vereinigtes Königreich
- 0330 995 1988
- sales@chelseasupplies.com
- chelseasupplies.com
September Sale: Save Up To 50%
4,7
Hervorragend
3441 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 98 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Radiators
Ordered the wrong radiator from here my fault there were fantastic with us I ordered new one they drop it off and pick the wrong one up checked it and I got my refund in couple off days there will be definitely recommend from here 5star
21. September 2026
Antwort von Chelsea Supplies
Hi Nicolas,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
I was informed only one day from…
I was informed only one day from delivery that my purchase from your company cannot be delivered to the Isle of Wight, unless I agreed to have it dropped off at a port near the island and find my own way of collecting or pay to have it transported onwards ,which would have cost as much as the item itself, no where on your web site did it say “does not delivery to the Isle of Wight”.
21. September 2026
Antwort von Chelsea Supplies
Hi Mark,
Thank you for reaching out. We’re sorry to hear that you're unhappy with the delivery process, and we appreciate you taking the time to share your feedback.
Our standard delivery service is to UK mainland addresses only, as stated in the delivery information on our website FAQs.
For deliveries to locations outside the UK mainland, an additional delivery fee may apply. Alternatively, customers are welcome to provide a mainland UK address where the order can be delivered, should this be more convenient.
We apologise for any disappointment or inconvenience this may have caused and appreciate your understanding.
Thank you,
Chelsea Supplies
Very good quality at a competive price…
Very good quality at a competive price and delivery on time.
21. September 2026
Antwort von Chelsea Supplies
Hi Chris,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
The young man who delivered my radiator…
The young man who delivered my radiator was extremely helpful. He had driven from West Yorkshire to Cardiff in Wales, but he brought it in the house (the new "system" I have experienced now is companies only deliver "kerbside" and the customer is left to sort it out), he explained what I should do if there was any problem at all. He obviously enjoys working for the company and was praising them, which was so nice to hear. I'm nearly 80 and not in good health but he didn't know that so I imagine his attitude is the same with every customer.
My radiator is stunning, I had searched a long time for something unusual to compliment my new bathroom and found it with Chelsea. At my age I won't be doing this again but I would definitely recommend this company if you want something different and excellent customer service!!
Finally, that young man is a credit to your company 😃
7. September 2026
Antwort von Chelsea Supplies
Hi Patricia,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent service fast delivery great…
Excellent service fast delivery great radiators
22. September 2026
Antwort von Chelsea Supplies
Hi Shaun,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Very quick delivery and excellent…
Very quick delivery and excellent service. The product was just as described and I was kept updated at all times about the order and delivery.
21. September 2026
Antwort von Chelsea Supplies
Hi Jill,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
We have ordered products repeatedly
We have ordered products repeatedly, and they have met our expectations.
21. September 2026
Antwort von Chelsea Supplies
Hi Oksana,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great service and value
Came across Chelsea Supplies while searching for a new radiator. The company has a fantastic selection of radiators at exceptional value for money. The delivery service was also really efficient. I will definitely use Chelsea Supplies in the future.
21. September 2026
Antwort von Chelsea Supplies
Hi Simon,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
First class service
First class service, efficient delivery, good price and best of all looks great and is up and running
..
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chelsea Supplies
Hi James,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Antwort von Chelsea Supplies
Hi Martin,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Very competitive prices
Very competitive prices, and free delivery, arrived spot on time. Will use again and recommend. 👍
21. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chelsea Supplies
Hi Ian,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
I have used Chelsea supplies several…
I have used Chelsea supplies several times without any issues. Great prices excellent service and fast delivery. Can not fault them .
28. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chelsea Supplies
Hi Damien,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Purchased a radiator
Purchased a radiator, everything was easy to do online and delivery was on time.very pleased with the quality.
22. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chelsea Supplies
Hi Sally,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Antwort von Chelsea Supplies
Hi Gary,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Excellent service and product thankyou
25. September 2026
Bewertung ohne vorherige Einladung
Antwort von Chelsea Supplies
Hi,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Nice product but customer service.....?
Nice product, delivery date promised wasn't scheduled so small delay and arranged once I chased. Part delivery as consumables were not put on the van. Chased with customer service who was very rude.
Good product, Good prices
Customer service - needs work!
24. September 2026
Antwort von Chelsea Supplies
Hi Michelle,
Thank you for taking the time to leave a review. We appreciate your feedback, as it helps us learn and continue to improve as a company.
We’re sorry to hear that you felt the delivery information was not clear.
Having reviewed your order and the details of your complaint, we can confirm that a provisional delivery date of the 24th was initially provided and subsequently confirmed. Your order was therefore fulfilled on the delivery date provided at the time of purchase.
We can also see that some items were missing from your delivery. Once our office was notified, the outstanding items were dispatched on the 24th using a 24-hour delivery service. Tracking information was provided as soon as it became available and was emailed to you directly.
The arrangements for the outstanding items and the delivery process were also explained to you during the telephone conversation.
We apologise for any confusion or inconvenience this may have caused and appreciate you taking the time to provide your feedback.
Kind regards,
Chelsea Supplies
Delivery was sooner than expected
Delivery was sooner than expected, radiators were well packaged, no issues at all.
21. September 2026
Antwort von Chelsea Supplies
Hi Paul,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with both the products and service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Great no probs at all
4. September 2026
Antwort von Chelsea Supplies
Hi Janty,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
Price was good
Price was good, delivery stated within 4 working days but actually arrived in 2 working days, so that was good, but when driver was checking things noticed that wrong valves had been sent. He ammended paperwork, took pictures and told me he'd sent them to the office and logged it on the system, this was at 9.00am. at around 2.00pm I had heard nothing so pinged an e mail across, got a response quite quick to say they would speak to dispatch and get back to me. Nothing so at around 5.00 pm sent another, which now said "untill the driver got back they had no idea what had been delivered and if there was an error! I replied and said he'd logged it on system and sent detail. This was apparently not enough said they would update me shortly.
Eventually after a number of emails back and fourth, they finally provided tracking info which showed that the replacement valves had actually been sent Monday PM.
I just don't understand why it was so difficult to tell me that on Monday when I first asked?
18. September 2026
Antwort von Chelsea Supplies
Hi,
Thank you for taking the time to leave a review. We appreciate your feedback, as it helps us learn and continue to improve as a company.
If an issue occurs during delivery, our driver records the details on their delivery report, which is then submitted to our Head Office at the end of the day. Once received, our team reviews the report and takes the necessary action to resolve the matter as quickly as possible.
Having reviewed the details of your order, we can confirm that the outstanding items were dispatched using a 24-hour delivery service once the driver’s report had been received.
This process was also explained to you on the day of delivery when you contacted our team.
We apologise for any inconvenience caused and appreciate your feedback.
Kind regards,
Chelsea Supplies
Quick delivery kept in touch with you…
Quick delivery kept in touch with you great
18. September 2026
Antwort von Chelsea Supplies
Hi Mary,
Thank you so much for your wonderful 5-star review!
We're thrilled to hear that you're satisfied with the service you received. Your feedback means a lot to us, and we're grateful for your support.
If you need anything else, please don't hesitate to reach out.
Kindest regards,
Chelsea Supplies
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