Je revois à la hausse l’avis que j’ai précédemment émis. L’entreprise Certified iq vient de créditer mon compte le 30/09/2024 du montant qu’elle avait débité le 13/09/2024, La loi permet d’ann... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
An update: l was able to finally contact the business and after sone pressure, which l do not feel l should of had to do l recieved a refund for the following 2 months, l paid for the first initia... Mehr ansehen
Unternehmen hat geantwortet
Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where... Mehr ansehen
Unternehmen hat geantwortet
Good concept, not sure how credible it is. Listen, all the people crying over being charged £39.90 when they claim they didn't sign up for that. There's literally a tick box that says "confirm that I... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Our website offers various IQ tests designed by competent researchers. Each test is developed to assess specific cognitive skills such as verbal abilities, mathematical comprehension, visual capabilities, short-term memory, pattern recognition, analytical thinking, and spatial orientation. Our IQ tests are constantly updated and adjusted to maintain optimal accuracy and validity.
Kontaktinformationen
Vereinigtes Königreich
- certified-iq.com
3,5
Akzeptabel
1615 Bewertungen
Hat 81 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
SCAM! Impossible to Cancel!
I paid 50p for a personality test. I got in only hours later and did not get the results. I took a IQ test, and then checked the subscription plan. It says £39.99 will be taken off my card in 2 days, and every time I click on the cancel button, all it does is unsubscribe me from the mailing list, but says my account will be active for another 2 days. I will update you if the £39.99 will be taken off or not!
13. April 2026
Bewertung ohne vorherige Einladung
Vous fait adhérer a un abonnement a 39…
Vous fait adhérer a un abonnement a 39 euros 90 sans votre consentement, a fuir.
1. April 2026
Bewertung ohne vorherige Einladung
Attention : Pratique trompeuse / abonnement caché
J’ai payé 0,50 € pour accéder à un test de QI, sans qu’il soit clairement indiqué que cela entraînait un abonnement.
Deux jours plus tard, j’ai été prélevé de 39,99 € sans en avoir été informé de manière explicite.
Il s’agit clairement d’une pratique trompeuse : l’abonnement est dissimulé et le consentement n’est pas éclairé.
J’ai immédiatement fait opposition auprès de ma banque et demandé un remboursement auprès du site !
Je déconseille fortement ce site.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Bonjour Julie,
Merci d’avoir partagé votre expérience. Nous sommes sincèrement désolés d’apprendre que vous avez rencontré cette situation et comprenons parfaitement votre frustration.
Nous souhaitons clarifier que notre service propose une phase d’essai qui permet de tester le test de QI avant tout engagement. Le petit paiement initial (ici 0,50 €) sert uniquement à valider cette phase d’essai. L’abonnement complet n’est activé que si l’utilisateur confirme volontairement la souscription, et toutes les informations sont indiquées dans les conditions avant validation. Nous regrettons sincèrement que cela ait pu être mal interprété.
Notre équipe support est à votre disposition pour traiter votre demande de remboursement et clarifier la situation au plus vite. Merci de nous contacter directement :
📧 contact@certified-iq.com
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
Nous espérons pouvoir résoudre ce malentendu rapidement et regagner votre confiance. Une fois la situation clarifiée, nous serions reconnaissants si vous pouviez reconsidérer votre avis.
Cordialement,
L’équipe Certified-IQ
Scam.
the test is a good concept, but i went to do my test and got charged 50p which i agreed to pay but i never agreed to sign up to a subscription that cost £40 i didnt know i had got scammed that money untill i went to check my bank and it said £40 had been taken out, make it clearer that their is a subscription, stop scamming.
3. April 2026
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello Sara,
Thank you for sharing your feedback. We’re really sorry to hear about your experience and understand how concerning this situation must have been for you.
We’d like to clarify that our service includes a trial test, which allows users to try the platform before any subscription begins. During the trial, a small charge (like the £0.50 you mentioned) is applied, but the subscription is optional and should only continue if confirmed by the user. It seems there may have been a misunderstanding or a missed notification, and we sincerely regret any confusion caused.
We want to help you resolve this immediately. Please contact our support team so we can review your account and process any corrections as needed:
📧 contact@certified-iq.com
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
We are confident that once this is clarified, your experience can be turned around. Your satisfaction is our priority, and we would greatly appreciate it if you considered updating your review once the issue is resolved.
Kind regards,
The Certified-IQ Team
Very frustrating.
Very frustrating.
I took the test, then payed $1 for my results. The website automatically signed me up for a monthly subscription, but in such a way that you can’t even tell unless you read all the fine print. I am hoping they will give me a refund.
3. März 2026
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello Anastasia,
We are very sorry to hear about your experience and understand your frustration. Please note that our service includes a trial period designed to allow users to test the platform before committing to a subscription. All subscription details, including any recurring payments, are specified in the terms and conditions, which are accessible during the registration process.
If you feel that the subscription was activated unintentionally or you would like a refund, our team is available to review your account and assist you promptly.
You can contact us directly:
📧 contact@certified-iq.com
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
We are committed to resolving this matter and hope that, once addressed, you might reconsider your feedback based on the resolution.
Stated iq test was free nor so
Stated iq test was free nor so. They are liars
17. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello Ralph,
Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that your experience led you to feel misled — that’s certainly not the impression we want to leave.
To clarify, the IQ test itself can be started for free, allowing users to discover the format and complete the assessment. Access to the detailed results and additional features is offered through a trial period, which is clearly presented before any confirmation. This trial is specifically designed to let users test the service before deciding whether to continue.
That said, we understand that this may not have been clear enough during your experience, and we’d really appreciate the opportunity to look into your case and help resolve any misunderstanding.
Please don’t hesitate to contact our support team — they’re here to help and can quickly review your situation:
📧 contact@certified-iq.com
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
We hope we can clarify things for you and, ideally, help you reconsider your review once everything is resolved.
Kind regards,
The Certified-IQ Team
Seems to be a scam
Paid £0.50 for the test and it simply didn't allow me to download the test results
7. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Thank you for your feedback.
We’re sorry to hear about your experience. The initial £0.50 payment corresponds to access to the test with a trial period, allowing users to fully evaluate the platform before any subscription or long-term commitment.
We regret that you were unable to download your results and would like to investigate this issue to ensure it’s resolved. Please contact our customer support team directly so we can assist you:
📧 contact@certified-iq.com
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
Your feedback is important and helps us improve the reliability and functionality of our service.
Easy to navigate and questions made…
Easy to navigate and questions made sense.
9. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello,
Thank you so much for your kind feedback! We’re delighted to hear that you found the test easy to navigate and that the questions made sense. Your satisfaction is our priority, and it’s great to know that your experience went smoothly.
If you ever need assistance, our team is always happy to help:
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@certified-iq.com
S.C.A.M!!!
Please trust me when I tell you, this is a SCAM. They advertise it as free, then charge you 50p to get your bank details and if you don't read the T&Q they will surprise you with a monthly $39 charge. You have 48h to unsubscribe. After getting charged I decided to do the IQ test, turns out my usually 140iQ is 0 here and they recommended to sign up for other services to improve my IQ. Read my personality test, apparently I'm an extrovert. I literally have to recharge after social interactions, they drained me. Whoever runs this page, you really should be ashamed of yourselves, you're a thief
The plot is thickening. I asked them to cancel my subscription on the same day (48 hours window) but they still charged me for it. I asked them for refund, hopefully I'll get it. I have all the time to write honest reviews about the service, do your worst
8. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello,
We’re sorry to hear about your experience and appreciate you taking the time to share your feedback. Please note that our service always includes a free trial period, allowing users to explore the platform before any subscription begins.
We completely understand your concern regarding the charge and cancellation process. Our team is available to review your file and assist you directly to ensure everything is clarified and resolved as quickly as possible.
Please contact us at:
📞 +44 20 4587 5863 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@certified-iq.com
It says the test is free but once…
It says the test is free but once you've taken it you are asked to pay.
14. September 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello,
Thank you for your feedback. We understand your concern regarding the payment after taking the test. Please note that the initial test experience is free, but to access the full results and detailed insights, a payment is required.
If you have any questions or need assistance, you can contact us directly:
📞 +44 2045875863 (Monday to Saturday, 8 a.m. – 8 p.m.)
📧 contact@certified-iq.com
We appreciate your understanding and hope you continue to enjoy improving your skills with our platform.
Reported this company to my bank for an…
Reported this company to my bank for an unauthorised payment from my bank account of £39.90. My bank has agreed to refund me, but that is beside the point. It is basically a scam to persuade you to give them your bank card details😡
23. Juli 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello Clare Sheldon,
Thank you for sharing your feedback. We are truly sorry to hear about the issues you’ve experienced with our service, and we understand your frustration regarding the unauthorized charge.
Please accept our sincerest apologies for any confusion or inconvenience this situation has caused. We take all matters related to payment and security very seriously, and we are committed to ensuring that our customers have a clear understanding of our subscription process. If there was any lack of clarity or miscommunication, we will take immediate steps to address it.
We are glad to hear that your bank has processed a refund for you. Should you need any further assistance or have any lingering concerns, please don’t hesitate to contact us directly. You can reach us at +44 2045875863 (Monday to Saturday, 8 a.m. to 8 p.m.) or by email at contact@certified-iq.com.
Once again, we apologize for any distress caused and appreciate your feedback as we work to improve our processes.
Kind regards,
The Certified-IQ Team
Not free. Never agreed to subscribe
Initially thought it was free but was I willing to pay 50 cent .Now I’ve been made aware that after paying 50 cent people are getting monthly charges . I immediately went to Unsubscribe section where it states no charges should be made after unsubscribing yet after entering my email there’s was no type of confirmation email sent leaving me with the uncertainty that I’ve been unsubscribed at all . I’ve emailed the only email I could find on the site info-Certifiediq.org and have not received a response. I’m 16 and extremely frustrated and confused with the lack of clarity on site and support services available.
25. Juni 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello,
Thank you for sharing your experience — we genuinely understand how confusing and frustrating this situation must feel, especially if it’s your first time using this kind of service.
Our platform includes a trial period before any subscription begins, and we aim to make unsubscribing as clear and simple as possible. We’re sorry if this wasn’t your experience, and we want to help you resolve this quickly.
Please reach out to us directly at contact@certified-iq.com or by phone at +44 20 45 87 58 63 (Monday to Saturday, 8 a.m. to 8 p.m.). Our team is here to help you and confirm your unsubscription if needed.
Best regards,
The Certified-IQ Team
I strongly advise against subscribing…
I strongly advise against paying for this service. it was only supposed to be a one off payment of 50p I then discovered three unauthorised transactions on my account of £39.90 in one month—charges I never approved. Unfortunately, it took me two months to notice them on my statement. I contacted customer service on the 15th and was told the issue would be referred to the refunds department, with a promised follow-up by Monday, 19th May. That follow-up never came.
A week later, I called again and was met with a rude and dismissive representative who offered to refund only two of the charges as a “goodwill gesture.” I had to push back and demand the third refund be included—which is completely unacceptable given these charges were never authorised in the first place.
To make matters worse, these unauthorised deductions have caused me to accrue interest and negatively impacted my credit rating, as I have a fixed monthly repayment setup on my credit card. I’m now combing through past statements, concerned this may not be the first time this has happened without my knowledge.
If it happened once and slipped through, who’s to say they haven’t tried this before? This experience has left me feeling completely let down and extremely cautious. Please be vigilant.
23. Mai 2025
Antwort von Certified Iq
Hello Niall Cleghorn,
Thank you for sharing your detailed feedback. We sincerely apologize for the distress and inconvenience caused by the issues you’ve encountered with our service.
We understand how unauthorized charges and the lack of clear communication can seriously affect your trust and financial situation. Please rest assured that your concerns are taken very seriously.
To clarify, our service includes the possibility to try it without commitment, so customers can evaluate it before subscribing. We regret if this was not clear in your case.
We would like to investigate your situation further to ensure that all transactions and communications have been handled properly. Our customer service strives to provide respectful and timely support, and we are sorry if this was not your experience.
Please contact us directly at contact@certified-iq.com or by phone at +44 20 45 87 58 63 (Monday to Saturday, 8 a.m. to 8 p.m.), so that we can look into your case personally and work toward a satisfactory resolution.
Thank you for your patience and understanding.
Have a great day,
The Certified IQ Team
good test
good test, was harder than last time i did it i think
17. April 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hello Katie Buttery,
Thank you for your feedback! We're glad to hear that you found the test more challenging this time. We continuously strive to improve our tests to ensure they provide a stimulating experience for everyone.
If you have any further questions or feedback, feel free to reach out to us at contact@certified-iq.com or by phone at +44 20 4587 5863, Monday to Saturday, from 8 a.m. to 8 p.m.
Have a great day,
The Certified IQ Team
Very misleading and devious
Very misleading. They make you sign up to their subscription of £39.90 per month in order to see your 1 result. Which they sneakily imply you can cancel within 48 hours however, hidden in the Ts and Cs it states the transaction will be taken after 48hours. Essentially they have charged me £40.40 to take a 10 minute IQ test. I’d highly recommend to stay well clear of this devious company.
28. März 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hi Adam Walsh,
We’re sorry to hear that you were disappointed with your experience.
Our service includes a clearly stated trial period for a small fee, followed by a monthly subscription if not cancelled within that window. These terms are presented prior to payment, but we understand that they may be missed and we take all concerns seriously.
If you contacted us on the same day to cancel, our support team should have reviewed your request accordingly. If you’d like us to recheck your case, feel free to reach out to contact@certified-iq.com or call us at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Kind regards,
The certified-iq.com team
Antwort von Certified Iq
Hi there,
Thank you for your feedback!
We’re glad to hear everything worked as expected, even if it didn’t stand out for you. If you have any suggestions on how we could improve, we’d love to hear them!
Feel free to reach out to us at contact@certified-iq.com or by phone at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The certified-iq.com team
AVOID AT ALL COSTS
You sign up for a 99p IQ test, hidden in their T&C's is a clause that they will then charge you £39.90 2 days later.
Clause 10 of their terms and conditions states that you can ask for a refund within 14 days and receive a response within 48 hours and full refund in 72.
4 days later I am yet to receive a response or a refund.
AVOID AVOID AVOID
18. März 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hi Kevan Taylor,
Thank you for sharing your experience, and we’re sorry to hear about the frustration caused.
Our service includes a 48-hour trial for £0.99, after which a monthly subscription is activated unless cancelled. This information is stated before payment and in our terms and conditions. We also provide a 14-day cancellation and refund policy, as outlined in Clause 10.
We sincerely apologise if you haven’t received a response yet — this may be due to a delay or a technical issue. Please feel free to follow up with our support team at contact@certified-iq.com, including any reference numbers or screenshots, so we can prioritise your request. You may also call us at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
We’re committed to reviewing your case as soon as possible.
Kind regards,
The certified-iq.com team
Antwort von Certified Iq
Hi Roméo Fauroux-Garcia,
Thank you for your feedback! 😊
We’re glad everything went smoothly and that you had a good experience.
If you ever need anything, feel free to reach out at contact@certified-iq.com or by phone at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Best regards,
The certified-iq.com team
SCAM
SCAM! Not clear that you will tied into a £40 monthly membership. Called on the day my membership started to cancel and they refuse to refund.
19. März 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hi Laura Hall,
We’re sorry to hear that you were disappointed with your experience.
Our service includes a clearly stated trial period for a small fee, followed by a monthly subscription if not cancelled within that window. These terms are presented prior to payment, but we understand that they may be missed and we take all concerns seriously.
If you contacted us on the same day to cancel, our support team should have reviewed your request accordingly. If you’d like us to recheck your case, feel free to reach out to contact@certified-iq.com or call us at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
Kind regards,
The certified-iq.com team
Wouldn’t give me my certificate without…
Wouldn’t give me my certificate without writing a review. Update - I’ve paid 3 times now and still can’t access my results.
17. März 2025
Bewertung ohne vorherige Einladung
Antwort von Certified Iq
Hi Lyndsey Allen,
Thank you for your message — we’re very sorry to hear about your experience.
Please note that leaving a review is completely optional and never required to access your certificate or results. If you’ve made multiple payments and are still unable to view your results, this may be a technical issue, and we’d like to help you resolve it as quickly as possible.
Please contact our support team at contact@certified-iq.com with the email address you used during registration and any relevant payment details. You can also reach us by phone at +44 2045 875863, Monday to Saturday, from 8 a.m. to 8 p.m.
We’ll make sure your case is reviewed thoroughly.
Kind regards,
The certified-iq.com team
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
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