Certapet Bewertungen 1.008

TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Great experience! The whole process was seamless. The discussion I had with the provider assigned to me covered all the bases and all of my questions were answered. I received my ESA letter shortly af... Mehr ansehen

Unternehmen hat geantwortet

Unternehmensdetails

  1. Apotheke

Vom Unternehmen geschrieben

We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

1008 Bewertungen

5 Sterne
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2 Sterne
1 Stern

Hat 100 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

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Bewertet mit 5 von 5 Sternen

Housing letter for ESA

I need a letter for housing for my emotional support dog and my experience with the therapist was the most amazing that i experience with other in this area.Thank You soo much.

22. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Satisfied with Certapet

Satisfied with Certapet. Thank you for a quick response. I am happy I get to keep my ESA pet with me when I move.

22. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

No worries!!

I've traveled with my dog multiple times and had no problem. They never questioned my letter at all. She sat on my lap and took naps. Customer Service helped me when I lost my letter and I was able to make my flight. I highly recommend Certapet!!!

21. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Certapet Provides an Irreplaceable Service

Certapet is a very knowledgable, professional and informative organization and they have been irreplaceable in my journey to navigate the ever-changing laws regarding ESA and PSD travel and housing. Thank you for providing a needed and necessary service!

21. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for this positive review. We are glad that you proved our services are helpful. Please let us know if there is anything else we can do for you.

Bewertet mit 2 von 5 Sternen

Long wait

Did the assessment thing and all on the 14th. It states that the wait is for 2 days till I speak with a therapist. It's been a week and I understand on the whole thing with being busy, but I haven't received a response when I contacted their email. Sites said that this is number 1 especially with customer support but... I doubt

21. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Hi, Justine. We do understand your frustration and would like to help you in any way we can. If you could please provide us with your real name and contact number so we can further look into this. Thank you.

Bewertet mit 5 von 5 Sternen

The process was thorough but quick

The process was thorough but quick. Support responded in a timely manner. The therapist assigned was pleasant and understanding. I will be recommending this service.

21. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 1 von 5 Sternen

8567 Trustpilot reviews?! Not quite...

I wouldn't trust a website that blatantly lies about their review counts just to give the appearance of a trustworthy company. On their reviews page it states that they have 8567 Trustpilot reviews. What's funny is that at the time of this review Trustpilot has them at a little over 800 reviews. If they'll be dishonest about this why would I trust them with my time, money, and mental well being.

20. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Hi, Shlomo. We appreciate bringing this to our attention and rest assured we will take a look on this. Please let us know if there is anything else we can do for you.

Bewertet mit 1 von 5 Sternen

Don’t use if you live in Hawaii or if…

Don’t use if you live in Hawaii or if you are in a rush. They have one therapist and they are trying your best but it’s not good enough when you don’t have a solid answer and instead they say they can’t guarantee anything. Try another service that gives a guarantee of 24 hours.

17. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Hi, Tyneski. We deeply apologize. We have some delays in a few extremely busy states. Our team took care of your refund. If you have any further concerns please contact us directly. Thank you

Bewertet mit 5 von 5 Sternen

I got my ESA letter from CertainTeed…

I got my ESA letter from CertaPet he process is simple and fast I have been using them for three to four years now. My appointments are always at the convenience of me the Doctor is straight to the point and there when and if the landlord ever needs more information. However, most rental places in Texas use a third party system that this letter gets screened by and uploaded to for them to verify the integrity of it and I never had a problem with anything on either side. This place is awesome!

12. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for this amazing feedback. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

CertaPet is amazing

CertaPet is amazing! I’m so thankful my friend referred me to their services two years ago! 100% trustworthy and the best ESA advocates out there.

11. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for this positive review. We look forward to serving you for many years to come!

Bewertet mit 5 von 5 Sternen

CertaPet Changed My Husbands Life

I suggested we try CertaPet. We have used CertaPet for 4 years after my husbands surgeon recommended a pet to reduce his anxiety and high blood pressure. I have had many dogs but this one changed my husbands life. CertaPet made it possible to keep enjoying his life with me.

11. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for sharing your story and your experience. We’re very grateful for customers like you and hope you stick with us for years to come!

Bewertet mit 5 von 5 Sternen

I love CertaPet

I love CertaPet. I have my life back. I having my Psychiatric Service Dog has enable me to go do things by myself. My assigned counselor was GREAT! I can email her in a minutes notice and she replies within a responsible time. I highly recommend them.

11. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

Wonderful safe

I’ve been working with Certi pet for the last four years they put me with the therapist is totally outstanding my therapist listening very compassionate I go through a lot of depression and anxiety and the therapist was totally outstanding I highly recommend Certi pet to everyone if you want help there’s a way to go

11. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 2 von 5 Sternen

Therapist need evaluation too!

This review is solely based on the therapist. Although, I applied on Sunday and today is Thursday, she didn't quite reach out to set the appointment, I had to email her to see when would she be scheduling the appointment. She only reached out to let me know she was assigned to me. She was a little rude from the beginning as if she had been working all day and was just over it. She of course denied my application and issued a partial refund. After our talk, I googled signs of how my ESA would help me and I was right. Although this therapist said I need to see a REAL therapist because my ESA won't help. From her tone I just should have declined and asked for a different therapist. Now I'm out of $35 after seeing that CertaPet was highly recommended.

10. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Hello, Ashley. We do understand your frustration and would like to help you in any way we can. If you could please provide us with your real name and contact number or get in touch with us directly so we can further look into this. Thank you.

Bewertet mit 5 von 5 Sternen

I've been using certapet for 4 years…

I've been using certapet for 4 years in a row now and love it. I've spoken to the same therapist every year and she's always been so kind and so helpful.

10. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for this positive review. We are glad that our services were helpful. Please let us know if there is anything else we can do for you

Bewertet mit 4 von 5 Sternen

Certapet has been great

Certapet has been great. They've really been there for me to help me navigate the ESA process at every stage. The therapist they connected me with really understood my needs and I felt heard and fairly evaluated. I highly recommend.

9. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you so much for recommending us. We are glad that you had a positive experience with your therapist and the whole CertaPet team. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

I was a little Leary about using them

I was a little Leary about using them, but my experience with the Physician was outstanding. Really took an interest in my mental illness and has been there for me through the whole lockdown. My chihuahua companion has been able to be by my side due to this wonderful company. Thank you for being there for the last two years.

9. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for sharing your story and for your amazing feedback. We are glad that you had a positive experience with the whole CertaPet team. Please let us know if there is anything else we can do for you

Bewertet mit 5 von 5 Sternen

It was such an easy experience

It was such an easy experience. The person that interviewed me basically was so helpful and kind. Overall amazing process.

9. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for sharing your story and your experience. We are happy to know that everything went well your consultation. Please let us know if there is anything else we can do for you.

Bewertet mit 5 von 5 Sternen

I have been using Certa Pet for 3 years…

I have been using Certa Pet for 3 years now and can’t say enough good things. User friendly website. Continuity with the healthcare provider I was paired with. My ESA allows me to live with my best friend and companion.

9. März 2022
Bewertung ohne vorherige Einladung
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Antwort von Certapet

Thank you for rating us. We are glad that you had a positive experience with us. We are here to help.

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