Absolutely TERRIBLE customer service. Only decent one there is Sarah and these cheapskate bastards literally kept $20 from the shipping cost when I cancelled the order the moment I made it wanting to... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Good quality products let down by service. I’ve taken two stars off for slow dispatch(with lack of communication over a period of weeks) and poor service in trying to exchange for a different size. Th... Mehr ansehen
I called in to pay my bill, I got transferred two times to the wrong agent, they called me by a different name, she put me on hold for 22 minutes, after I received a call at the studio asking for... Mehr ansehen
Unternehmen hat geantwortet
Horrible customer service. Takes my money but waits 2 weeks to tell me something is back ordered. No communication. Crap company. I’d rather pay for a lesser product than deal with their company. Do N... Mehr ansehen
Unternehmensdetails
Informationen, die aus verschiedenen externen Quellen stammen
Century Martial Arts is your world leader in martial arts gear and equipment. Shop our huge selection of quality martial arts supplies including uniforms, belts, sparring gear, targets, shields as well as a wide range of training bags including freestanding bags, heavy bags, and the exclusive Century line of Versys Fight Simulators.
Kontaktinformationen
1000 Century Blvd, 73110, Oklahoma City, Vereinigte Staaten
- (800) 626-2787
- customerservice@centurymartialarts.com
- centurymartialarts.com
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Das haben sich andere Leute angesehen
My Supplier
Century martial arts has been my chief supplier for my karate club for many years now. It has a wide variety of goods to choose from and at a reasonable price.
The customer service agents are always looking for ways to save you money with special offers. Any problem that I have had has been quickly resolved with great care.
I would recommend and have recommended century martial arts to other martial arts clubs.
I'm glad there is a supply company that truly is looking after my best interests.
Thanks Century!
FAST customer service
A couple weeks ago, I ordered the wrong size tonfas (my fault). After Calling them for a return order form, I shipped back the tonfas and they shipped the correct size very quick. I called them twice during this process and both times, I was not on hold and they where professional. Great customer service. Super helpful and understanding.
Century Martial Arts Supply Rocks
I have been a client of Century for many years and I cannot remember a single negative experience. In my opinion, they are the best in the business.
Exceptional service
Good quality products, prompt shipping and great customer service make dealing with CMA a pleasure. And they definitely stand behind their products.
Century Martial Arts Fast and User Friendly Service
Website is user friendly, received items within a few days ! Rugged materials, ideal source for martial supplies !
No. 1 in customer service.
Friendly, knowledgeable, and helpful staff. Orders are always accurate. Never had a single issue in all the years we've dealt with Century.
Vs Bob
The equipment looks great and the video from your site made assembly easy. We will be using the Vs Bob in a training class for students considering a law enforcement career to practice less-than-lethal force on.
Overpricing and Encroachment
My school has only been doing business with your company for 3 years. The organization I'm affiliated with has been doing so since your company's launch. And we've happily recommended your products to our clients.
However, it has recently your company has decided to enter the realm of instruction, with your video streaming service.
By doing so, you undercut those of us in the trenches, those who've been pedaling your products, those who're trying to make a living doing something we love. You cheapen the art by encouraging the idea that you can gain skill (not to mention the less obvious benefits to dojo training. Ie: community, confidence building, learning the upside of hard work and dedication, etc), without personal interaction, assistance or guidance.
Before, as business owners, we put up with your higher prices because you offered a variety of products that we could not obtain elsewhere. That is no longer the case. There are now several other outlets that offer those products at much more reasonable pricing. (for example: your 5' x 10' folding panel mat - my cost through Century: $349.99. I get the same mat for $170.00 through another supplier).
I understand your need to find new sources of revenue. This IS business after all. However, if your idea of business is torpedoing the businesses that helped build your company to what it is today; I am not willing to continue doing business with you.

Antwort von Century Martial Arts
Awesome
You had fast shipping time and your customer service was awesome on getting a piece of my order that was missing shipped to me. Thank you guys so much and keep staying awesome!

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Returns
Customer service for returns have no follow through. An item shipped damaged, pictures of the item was requested and sent and several follow up phones calls made and no response on replacement. Every other area has superior service.

Antwort von Century Martial Arts
Thank you for your quick and courteous response
Recently my order with Century had a couple of hiccups. Called in about the errors and it was resolved in 5 minutes. My order came with a pair of wrong size shoes and 2 extra items (not charged for). Century told me to just keep the items and had my other pair of shoes shipped out within a few minutes after our conversation. Good job Century. Thank you for your quick and courteous service.
Tom Mah School of Karate - British Columbia, Canada

Antwort von Century Martial Arts
Grand Master of Instructor Support
I began buying all my student's martial arts gear in 1999. Since then till now, Century has always exceeded in service, quality, and over all professionalism. That makes them the Grand Master of Instructor Support to me, and I would think to every other instructor.
Master Dominic Esposito,
5th Dan, Tae Kwon Do & Hapkido
Under Grand Master Ray Sczuch
Cleveland Academy of Self Defense

Antwort von Century Martial Arts
Instructor in need
Century always keeps me updated on products and status of my orders. Always friendly customer service.

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Great quality.
Excellent products very good uniforms!

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Century, the industry leader.
Quality equipment at great prices underlined by outstanding customer support and service. We have never been disappointed and we look to many more years of the relationship we have with Century.

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Always great service
No matter how big or small our order or questions, our Premier reps are always a pleasure to talk with. Products are excellent quality and reasonably priced

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Top of the line...nice going green
Thanks for going green, awesome being a part of the Century family

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Our opinion doesn't matter.
I have been w yall since 1991 and yall used to be great. then you all cut out the distributior discounts and went to the current "stuff". I used to only deal with yall but now I have to search the net for prices to make money. I used to get 30-40% off and could make enough to keep my lights on. Now? i dont order anymore than I have to. Yall screwed yourselves. But Our opinion doesn't matter all that matters is your president getting his golden parachute.

Antwort von Century Martial Arts
Century martial arts is an outstanding company and there isn't another I would use.
This company is always friendly, always tells you about specials for the month, and along with great quality products, they are prompt in delivery and processing orders.
I have used them for almost 2 years, and don't plan on going anywhere else. Thanks century for being an awesome company that shows customers they care about them.

Antwort von Century Martial Arts
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