★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Power supply did not come with a mains lead!! So I thought!! Had to buy a lead quickly from another supplier! Found mains lead in packaging when disposing of the box the order came in. Wrapped u... Mehr ansehen
Unternehmen hat geantwortet
The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Mehr ansehen
Unternehmen hat geantwortet
Good communication, fast delivery. Only negative was that one of the items was missing the installation guide(s) which I had to hunt for online.
Unternehmen hat geantwortet
Unternehmensdetails
- Anbieter von Sicherheitssystemen
- Fachhandel für Einbruchalarmsysteme
- Kabelnetzbetreiber
- Lieferant von Brandmeldeanlagen
- Verkehrskamera
- Sicherheitsausrüstungsgeschäft
Vom Unternehmen geschrieben
At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.
High Quality Products
Vom Unternehmen geschrieben
- CCTV Direct Online supplies High Quality Products
- We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.
Trade Perks Just Got Better!
Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.
Reliable service, top brands, and unbeatable trade perks.
Kontaktinformationen
73 Whalley New Road, BB1 6JY, Blackburn, Vereinigtes Königreich
- 01254693786
- info@cctvdirectonline.co.uk
- cctvdirectonline.co.uk
New AI CCTV Camera Just Launched!
4,6
Hervorragend
1736 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 50 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Top service
Top service. Very efficient and seem to always have the latest products in stock before even the main distributors.
8. Mai 2026
Antwort von CCTV Direct (UK) Limited
Thanks for the great feedback! We're really pleased to hear you've had a positive experience with us. We work hard to keep up with the latest products and make sure our customers have access to new technology as soon as possible. Your support means a lot to us, and we look forward to helping you again on your next purchase. 😊
Good delivery and good product
7. Mai 2026
Antwort von CCTV Direct (UK) Limited
Thanks for your review! We're glad to hear that you're happy with both the product and the delivery service. We appreciate your support and hope to see you again for your next purchase. 😊
Very smooth and fast experience.
Very smooth and fast experience.
Kept me informed throughout.
6. Mai 2026
Antwort von CCTV Direct (UK) Limited
Thanks for your review! We're delighted to hear that you had a smooth and fast experience with us. Keeping our customers informed every step of the way is important to us, so it's great to know that was reflected in your order. We appreciate your support and look forward to serving you again soon. 😊
Antwort von CCTV Direct (UK) Limited
Thanks for your review! We're glad to hear the product was exactly what you were looking for and that it arrived quickly. We appreciate your support and hope to help you again with your next order. 😊
Quick delivery all quality items
5. Mai 2026
Antwort von CCTV Direct (UK) Limited
Thanks for your review! We're pleased to hear that your order arrived quickly and that you were happy with the quality of the items. We appreciate your support and look forward to serving you again in the future. 😊
Great help from Sully at CCTV Direct !
Great help from Sully at CCTV Direct in getting a vital alarm battery delivered to me here in Dublin. He managed to circumvent some potential Brexit-related issues and solve a delivery issue that would have otherwise meant having to buy a whole new alarm system ! Delighted…
13. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von CCTV Direct (UK) Limited
Thank you for the fantastic review! We're thrilled Sully was able to help get your alarm battery safely to Dublin and navigate the Brexit maze without needing a map and compass! 😄 It's great to hear we could save you from replacing the entire alarm system. We'll be sure to pass your kind words on to Sully. Thanks again for your support, and we're delighted everything worked out!
Did well for a big order
Had few hiccups, but were fast in sorting them out. Would recommend,
6. Mai 2026
Antwort von CCTV Direct (UK) Limited
Thanks for your review. We're glad we could sort out the few hiccups quickly and get everything resolved for you. We appreciate your recommendation and look forward to helping you again. 😊
Very poor service ... what do you think?
One item was not in stock, although I ordered it.
The other item has not arrived. Over 1 week later!
I assume it is safe to conclude that this represents very poor service.
Might be better to actually get your service function working and deprioritise Trust Pilot reviews!
4. Mai 2026
Part of the order is as missing from…
Part of the order is as missing from the delivery. No reply’s from emails or WhatsApp.
29. April 2026
Very good pre sales information
Very good pre sales information. They guided me through which camera I needed.
1. Mai 2026
Although I don’t my items that I need,I…
Although I don’t my items that I need,I quickly get my refund.they are reliable company. Thanks👍
23. April 2026
Bloody excellent service and super…
Bloody excellent service and super quick.
Great price as well 😎
22. April 2026
Decent Supplier
Usually reasonably priced quick delivery and excellent remedial service when minor issue with part ordered occured
14. April 2026
Bewertung ohne vorherige Einladung
Quick systems
21. April 2026
Good choice of products
Good choice of products. Easy website to navigate. Placed order and arrived very quickly and well packaged.
21. April 2026
I'm still waiting for my equipment
I'm still waiting for my equipment, I paid for next working day and even selected to collect it from a collection point to ensure I didn't miss the delivery because you know how reliable these dodging delivery company's are. It's now 5 days and I'm still waiting. No doubt CCTV Direct got the equipment out on time but their chosen delivery firm have alot to answer for.
I'm going to cancel the order as it's already cost me over a grand in lost earnings waiting for the equipment.
The only way these company's are going to realise that this kinda rubbish is not appropriate is if we stop using them.
I'm going to a local supplier, paying more but it's not going to cost me in lost earnings waiting on their chosen delivery service. My advice, if you want to take your chances with DHL, I'm going to support my local business and long off relying on anyone else!!
Update!!
I was contacted by CCTV Direct after leaving this review and they where very helpful. I still canceled the order, not because of CCTV Direct but due to the unreliable nature of the delivery firm.
They didn't question my reasons and where very understanding and gave me a refund no questions asked.
I'm just sorry DHL have caused bad reviews
21. April 2026
Great service and rapid delivery…
Great service and rapid delivery throughout.
6. April 2026
Bewertung ohne vorherige Einladung
Antwort von CCTV Direct (UK) Limited
Thank you for your kind words! We’re really glad you were happy with both the service and the speedy delivery. We look forward to serving you again soon.
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