CCTV Direct (UK) Limited Bewertungen 

1.737
TrustScore 4.5 von 5

4,6

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 4 von 5 Sternen

★★★★★ The CCTV camera works very well and delivers excellent performance. The video quality is clear, and the delivery was fast and well-packaged. The only downside is that the two-way audio doesn’... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Power supply did not come with a mains lead!! So I thought!! Had to buy a lead quickly from another supplier! Found mains lead in packaging when disposing of the box the order came in. Wrapped u... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The CCTV Direct UK guys are an honest,reliable and knowledgeable group. Nothing is ever too much trouble. Their service is always great. Anything from general advice to problem solving and s... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Very helpful and knowledgeable staff when dealing with a query. Add in keen prices, available stock and prompt delivery and you have a very happy customer.

Unternehmen hat geantwortet

Unternehmensdetails

  1. Anbieter von Sicherheitssystemen
  2. Fachhandel für Einbruchalarmsysteme
  3. Kabelnetzbetreiber
  4. Lieferant von Brandmeldeanlagen
  5. Verkehrskamera
  6. Sicherheitsausrüstungsgeschäft

Vom Unternehmen geschrieben

At CCTV Direct Online, we specialise in the supply of professional-grade CCTV security cameras, DVR and NVR recorders, intruder alarms, and security lighting – serving both trade and retail customers across the UK. With over a decade of hands-on experience in the security sector, we’re proud to be recognised partners of top-tier brands including Hikvision, Texecom, Pyronix, Paxton, EZVIZ. We work closely with a wide range of customers – from wholesalers and professional installers to electricians, homeowners, and business owners – offering not just products, but complete security solutions. Our in-depth technical knowledge allows us to offer genuine advice, product recommendations, and pre-sales support tailored to your project needs. Whether you're tackling a single-site install or a multi-location project, we’re here to help. We also offer quantity discounts for repeat and bulk buyers, helping tradespeople and businesses stay competitive while using top-quality gear. Our trade counter is open Monday to Friday from 9am to 5pm, and Saturdays from 10am to 5pm – and we welcome walk-ins and collection orders. Our goal is simple: to provide top service, trusted products, and expert advice that helps keep your property protected. Security made easy, with people who know the trade.

High Quality Products

Vom Unternehmen geschrieben

CCTV Direct Online supplies High Quality Products
We are dedicated to providing products and services that meet or exceed our customers' expectations. Adhering to industry best practices, we continually strive to enhance our service effectiveness.

Trade Perks Just Got Better!

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers

Next Day Delivery • 3-Year Warranty • Easy Returns • 5% Off for Installers
We’re here to support every install with:
Fast Next Day Shipping
3-Year Warranty on All Hikvision Products
Smooth & Hassle-Free Returns
Exclusive 5% Trade Discount for Installers.

Reliable service, top brands, and unbeatable trade perks.

Kontaktinformationen

Promotion box for CCTV Direct (UK) Limited

New AI CCTV Camera Just Launched!

Discover latest Hikvision AI-powered cameras for next Level Security.

4,6

Hervorragend

TrustScore 4.5 von 5

1737 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 50 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 2 Wochen

So nutzt dieses Unternehmen Trustpilot

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4,6

Alle Bewertungen

(1.737)

240 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

The best shop for CCTV

As always the best shop for CCTV. Loads of products, helpful support, great prices

1. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi Marek,

Thank you for your fantastic feedback! We’re thrilled you consider us the best shop for CCTV. It’s great to know our wide product range, helpful support, and competitive prices made a positive impression. We truly appreciate your continued trust and recommendation.

Bewertet mit 5 von 5 Sternen

Easy yo order

Each step of the order was quick and easy and staff were helpful and easy to talk to when i needed to amend the order.

3. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi Gavin,

Thank you for your feedback! We’re delighted to hear the ordering process was quick and easy, and that our team was helpful when you needed to amend your order. We really appreciate your recommendation and look forward to serving you again.

Bewertet mit 4 von 5 Sternen

Well informed staff and great…

Well informed staff and great selection.
Delivery a bit pricey, that'd the only negative.

6. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi J Mitchell,

Thank you for your feedback! We’re glad you found our staff well‑informed and our product range strong. We appreciate your honesty about delivery costs — your input helps us improve. We’re grateful for your support and recommendation.

Bewertet mit 5 von 5 Sternen

Excellent service Excellent ajax product

Excellent service Excellent ajax product

4. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi J Mitchell,

Thank you for your feedback! We’re delighted you found our staff well‑informed and our product selection strong. We appreciate your honesty about delivery costs — your input helps us improve. We’re grateful for your support and look forward to serving you again.

Bewertet mit 5 von 5 Sternen

Good stock at the right price

Good stock at the right price. Always delivered ontime

1. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi Ben,

Thank you for your great feedback! We’re pleased you found our stock competitively priced and reliable with on‑time delivery. We really appreciate your support and look forward to serving you again.

Bewertet mit 5 von 5 Sternen

PIR,s

Excellent service from ordering to delivery, good price also

1. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi Mrs Christie,

Thank you for your lovely feedback! We’re delighted you found our service excellent from ordering through to delivery, and that our pricing met your expectations. We truly appreciate your support and look forward to serving you again.

Bewertet mit 5 von 5 Sternen

My order arrived quickly

My order arrived quickly, well packaged. I was kept informed of delivery details. The price was competitive. I would definitely recommend CCTV direct. :)

2. November 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Hi JBee,

Thank you for your wonderful feedback! We’re delighted your order arrived quickly, well packaged, and that you were kept informed throughout. It’s great to know our competitive pricing met your expectations too. We truly appreciate your recommendation and look forward to serving you again.

Bewertet mit 5 von 5 Sternen
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thank you, Adrian, for your kind words! We're delighted to hear that your order arrived quickly and that you were happy with our service. Your feedback means a lot to our team, and we look forward to serving you again soon.

Bewertet mit 5 von 5 Sternen

Updating my existing alarm…

I wanted to update my existing alarm system and CCTV Direct had everything I needed. The prices were also good. Delivered quickly and everything as expected. Recommended company to deal with.

28. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thanks for the great feedback! We're pleased we had everything you needed and could deliver promptly.

Bewertet mit 5 von 5 Sternen

I’m very impressed for your all…

I’m very impressed for your all services. On time delivery and product Prices. Thank you so much CCTV Direct Team.

28. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Much appreciated, Shejan! We're happy to hear our pricing and delivery met your expectations.

Bewertet mit 5 von 5 Sternen

Great service

27. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thank you! We’re glad you had a great experience.

Bewertet mit 5 von 5 Sternen

Problem that got sorted easily.

Ordering was easy, dvr i ordered wasnt in stock so they upgraded my order. Top notch. Dvr arrived, got it setup, but system wouldnt load up, contacted cctvdirect. No problem after going through the problem, agreed it was possibly faulty, sent me a returns label. They phoned menafter testing to say they were shipping a new dvr, arrived next day. All set up and working. Excellent service, cant fault them. Thanks.

21. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thanks, Mark! We appreciate your patience and are glad we could resolve the issue quickly.

Bewertet mit 5 von 5 Sternen

Replacement power supply

Exactly the product i needed to replace old power unit which was faulty. Good price and quick delivery.

21. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thanks, Jon! We’re glad the replacement was spot on and arrived quickly.

Bewertet mit 5 von 5 Sternen

Great variety of products

Great variety of products. Easy to contact ..good communication..

17. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thanks, Sefa! We're glad you found what you needed and that our team was easy to reach — we’re always here to help.

Bewertet mit 1 von 5 Sternen

Next day delivery took 8 days

Took 8 days for delivery when I paid for next day delivery. Mentioned multiple times during those 8 days that 8 wanted the postage fee back, 8 had to ask again after delivery and finally got it.

It took 8 days for delivery as the NVR was out of stock and they needed to wait 2 weeks for delivery from China, on day 6 this hadn't been ordered from china! I ended up paying more to get a different NVR delivered sooner! Maybe saying out of stock on the website would have been a great idea!

8. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thank you for your honest feedback. We're truly sorry for the delay and the lack of clarity around stock status. We understand how frustrating that must have been, and we’re reviewing our website and order process to ensure stock visibility and communication are clearer going forward. We appreciate your patience and hope to serve you better next time.

Bewertet mit 5 von 5 Sternen

Great products & competitively priced.

Professional customer service, great products, competitively priced & speedy delivery. Would definitely recommend this company to anyone.

22. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thanks for the recommendation! We’re glad you were happy with our products and service.

Bewertet mit 5 von 5 Sternen

Very helpful

Very helpful. Great customer service.

14. Oktober 2025
CCTV Direct (UK) Limited-Logo

Antwort von CCTV Direct (UK) Limited

Thank you, Susan! We’re happy we could help and provide great service.

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