No confirmation email for order. The items went missing. Email response slow. Original order date to writing this review is over 14 days. I have no replacement or refund yet. Of course things go wrong... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Really good company. Never had an issue with edible products. When I had vapes delivered that didn't work they immediately dispatched replacements. Wide range of edible CBD products if a high quality.... Mehr ansehen
A conformation e mail would be nice. Product was spot on and got delivered within the 3-5 working days.
I recently ordered a small bottle of CBD extract 250MG -Canndid. This was a little slow in despatch due to an issue at the CBD Village in arriving, but on this account CBD Village threw in an extra bo... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
We sell the best quality CBD Products in the UK. Shop from a wide range of CBD Vapes, CBD Edibles, CBD Drinks and CBD Oils.
Kontaktinformationen
Poko Group Ltd, 27 Old Gloucester St, WC1N 3AX, London, Vereinigtes Königreich
- +44 800 808 5257
- contact@cbdvillage.co.uk
- cbdvillage.co.uk
3,6
Akzeptabel
298 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
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Das haben sich andere Leute angesehen
Antwort von CBD Village
Thank you for the review ! :)
Antwort von CBD Village
Thank you for the review!
Better customer support.
Better customer support.
Instead of calling people liars
Still not got my parcel
Royal mail have had a complaint too
7. Februar 2023
Antwort von CBD Village
Hi,
Since you choose not to respond to emails, we cant help you any further. If you want any assistance, then respond to the emails.
Regards
Leonard
Fantastic informed me threw out the…
Fantastic informed me threw out the processes fast delivery helped me with fibromyalgia and other pains
6. Februar 2023
Antwort von CBD Village
Thank you for the review :)
Great Service
Fast delivery, website easy to navigate and good value for money. Slight discrepancy with order quickly resolved. Would definitely order again. Recommended!
1. Februar 2023
Antwort von CBD Village
Thank you for the review :)
Fast delivery and i love the flavours…
Fast delivery and i love the flavours of the vape and good value for money 👍👍
1. Februar 2023
Antwort von CBD Village
Thank you for the review :)
Would Recommend
I ordered some tea from CBD village and firstly the tea arrived promptly, it was a good price, the company kept me informed of delivery information and it tastes great 😋. They also included a free pack of infused ground coffee which tastes great too. All in all would definitely recommend 🙂👍
23. Januar 2023
Antwort von CBD Village
Thank you very much for the review.
Regards,
Leonard
Don't worry, honest and reliable firm
I was a bit worried, about ordering from a new company, but the reviews were solid, so gave them a try. Good products, they get back to you fast. There was an issue on one order and they fixed it very fairly. They obviously value repeat business and building their brand.
12. Januar 2023
Antwort von CBD Village
Thank you very much for the review Paul , Glad i could sort the issue out!
Regards,
Leonard
Antwort von CBD Village
Thank you very much for the review.
Regards,
Leonard
Antwort von CBD Village
Thank you very much for the review.
Regards,
Leonard
Items arrived with some damage but one…
Items arrived with some damage but one email and they sorted it all with replacements 24hr later definitely will use cbd village again, products are 1st class 👍
16. Dezember 2022
Antwort von CBD Village
Thank you for the review.
Top notch
Even with the postal strikes my delivery came on time and always great quality! Thanks again!
14. Dezember 2022
Antwort von CBD Village
Thank you for the review ! :)
Unfortunately due to royal mail strikes…
Unfortunately due to royal mail strikes my parcel was lost and delayed and stuck at a post office sat there for over a week.
I emailed cbd village to discuss the fact I still hadn't received my order when it was ment to be 24 hour royal mail delivery ut it took almost 2 weeks to arrive.
Leonard is a great guy who not only went out of his way to find my parcel and get it delivered ASAP but kept me updated all the way.
I received my parcel Wednesday last week after a almost 2 week wait and today had a great email from Leonard stating that because of all the problems I have had and the waiting time problems that were even out of his control due to royal mail strikes he is sending me my full order again at no cost.
Very impressed with the level of helpfulness he has provided and very grateful for the surprising free full order which I will disclose was the purple dank cbd paste on the buy 1 get 1 free deal... I ordered 2x stardawg 1x granddaddy purple and 1x skywalker og which is a total of 8 1 gram cbd raw paste syringes he is sending out completely free of charge. Even though I had problems he has gone above and beyond to resolve the issue and also send out a completely free order. PS just like to add the response time to emails was very quick and I have no doubt I will be ordering from cbd Village again.
Thank you Leonard great guy and excellent customer service.
5 star service from you.
Kind regards.
Andy L
12. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von CBD Village
Thank you for the review ! happy I could help you and I'm glad you loved the surprise. Stay safe and Have a good Christmas. :)
Good service
Received my order within 2 days, it was well packed. Happy with the service.
8. Dezember 2022
Bewertung ohne vorherige Einladung
Antwort von CBD Village
Thank you for the feedback! :)
Excellent communication over a small…
Excellent communication over a small delivery issue, with fantastically swift resolution. Brilliant products are really good prices too. Would recommend the gummies and oil.
2. Dezember 2022
Antwort von CBD Village
Thank you for the feedback! I apologise for the delivery issues.
Excellent customer service
Excellent customer service. Responsive and proactive. Cannot recommend more
2. Dezember 2022
Antwort von CBD Village
Thank you for the review! :)
My first two products came quite…
My first two products came quite quickly, still waiting on the 3rd one. Overall service is satisfactory.
30. November 2022
Antwort von CBD Village
Hi,
We apologize for the Royal Mail delays. We are doing everything possible to keep our customers informed of the shipping issue. We do our best to improve everything we can; if you have any additional suggestions, please let us know; your feedback is extremely valuable to us.
Once again, thank you.
Leonard
A1 company ⭐️⭐️⭐️⭐️⭐️
I contacted company via email regarding an issue with my package, issue resolved promptly and favourably. A1 company 👍🏻👍🏻⭐️⭐️⭐️⭐️⭐️
19. November 2022
Antwort von CBD Village
Thank you for the feedback ! :)
Really efficient and helpful service
Really efficient and helpful service. Delivered earler than I expected. Thanks!
11. November 2022
Antwort von CBD Village
Thank you for the feedback ! :)
Great service
Great service, had an issue with the courier firm and it was sorted very quickly and vape arrived the next day. Will use again
14. November 2022
Antwort von CBD Village
Thank you for your patience and feedback! :)
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