Very quick delivery Driver very polite and respectful of my property Stored goods where l needed them Would recommend this company
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Das sagen Bewerter
I love my newly installed ARADA Widescreen multi fuel stove. It keeps my bungalow at a perfect temperature. Yes, you have to remove the ash and get the coal or wood in, but that takes me thirty minute... Mehr ansehen
We received the fireplace when they said it would arrive, well packed and exactly what was shown in the pictures. Delivery guy very helpful. Only wish was that it had installation instructions to sho... Mehr ansehen
Clear website, flexible delivery and timed slot, with friendly driver who delivered to our garage.
Unternehmensdetails
Vom Unternehmen geschrieben
We supply fireplaces and stoves directly to the public from our website and also our showroom and warehouse in Heanor Derbyshire. We also have a good showroom with over 80 stoves and numerous fireplaces on display, for customers wishing to come and view our products. Fireplaces in Cast Iron, Limestone, Wood and Marble all on display and in stock for collection or delivery. Wood Burning and Multi Fuel Stoves from leading brands inc Dunsley, Parkray, Hunter, Hamlet, FDC, Gallery, ACR and Woodford. Come and visit us the kettle is always on.
Kontaktinformationen
Unit 1-2 Thorpes Road Industrial Estate, DE75 7EE, Heanor, Vereinigtes Königreich
- 01773 718718
- sales@castfireplaces.co.uk
- castfireplaces.co.uk
Clear website
Clear website, flexible delivery and timed slot, with friendly driver who delivered to our garage.
23. März 2026
Very quick delivery
Very quick delivery
Driver very polite and respectful of my property
Stored goods where l needed them
Would recommend this company
12. März 2026
Informed of delivery date and time and…
Informed of delivery date and time and very helpful from start to finish
19. März 2026
Cast iron fireplace and limestone surround
Given the weight of the item, I think a the delivery method should be a two man over one man delivery especially as it costs £60.
Also my limestone surround had a visible chip on it. Other than that the fireplace was beautiful and delicious very was quick.
16. März 2026
Antwort von CastFireplaces
Hello
Thanks for feedback a little harsh I would say giving us 3 stars.
£60 delivery for 2 fireplace packages from Derbyshire to Croydon expensive at £60?
Our driver is perfectly capable of delivery with these weights we have trolleys skids and handling tools all on the van.
Why would we send 2 people when 1 person is adequate.
None of this delivery cost issue was raised by you in emails till today’s feedback.
I replied to your email about the very small chip on the shelf as it’s now fitted.
We have advised about rectifying this it’s so simple to do.
We even sent you details of somebody who will sort this out for you.
Glad you appreciated the fact delivery was quick and I’m very pleased you think the fireplaces are beautiful.
Really impressed with comms and speed…
Really impressed with comms and speed of delivery. And the fact you deliver yourselves. Highly recommended.
11. März 2026
I love my newly installed ARADA…
I love my newly installed ARADA Widescreen multi fuel stove. It keeps my bungalow at a perfect temperature. Yes, you have to remove the ash and get the coal or wood in, but that takes me thirty minutes at most and when gas and electric prices vary so much, it’s nice to be able to reduce the worry of trying to keep warm on those cold and wet days, and nights.
20. Januar 2026
Excellent service
Excellent, ordered the bio ethanol conversion kit. Had a couple of questions prior to ordering so rang and all my queries were answered straight away.
Placed the order and we received the item the following day.
6. März 2026
Bewertung ohne vorherige Einladung
Absolutely brilliant.
Absolutely brilliant service.
So helpful in helping us get the right fireplace before we ordered.
Also recommended an amazing local installer who was excellent.
Delivery was prompt and with a smile.
Also love the fireplace so very happy and would highly recommend. Client fault it.
16. Januar 2026
Bewertung ohne vorherige Einladung
Very helpful and amenable staff
Very helpful and amenable staff. I dealt with Mark who was very quick to respond and answered my queries thoroughly. Fabulous fireplace, lovely quality, can't wait to see it in place!
22. Januar 2026
Prompt delivery with loads of…
Prompt delivery with loads of information on arrival time.
The fire surround is great. This was the only company we found that made a rebate frame, that would enable the surround to fit flat against the wall. Ideal for a log burner.
22. Januar 2026
Excellent metal cleaning product…
Excellent metal cleaning product delivered extremely quickly.
13. Januar 2026
Stove purchase
Hassle-free purchase. Great communication, and the stove was delivered on time.
2. Januar 2026
The components were delivered promptly…
The components were delivered promptly and securely packaged.
22. Januar 2026
Bewertung ohne vorherige Einladung
We received the fireplace when they…
We received the fireplace when they said it would arrive, well packed and exactly what was shown in the pictures. Delivery guy very helpful. Only wish was that it had installation instructions to show which section to install first ( needed a little working out). We also used cement board to first fix tiles rather than place these individually, this made life a lot easier when putting the surround together.
Looks very smart, thanks
12. Dezember 2025
Bewertung ohne vorherige Einladung
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