Easy to order with a range of products that surpasses many other retailers on line or elsewhere. The quality of your products are great and I enjoy browsing your sales catalogue for new products. I wo... Mehr ansehen
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Cass Art is more than just a store for art supplies. It brings people to be part of a world made by art and creative spaces. I have a studio that is also my gallery space, every day I have visitors th... Mehr ansehen
Vast range of choice easy to order online and delivered to your door Wish we had a shop in Aberdeen though…. I would like to browse Have deducted a star as always have an issue with postage being... Mehr ansehen
Shipping was super fast, packaged well. Products are exactly what I wanted and came with a leaflet about the story of Cass Art which I really enjoyed reading!
Unternehmensdetails
Vom Unternehmen geschrieben
Cass Art is on a mission. A mission to fill every town with artists, underpinned by the company’s long-standing manifesto. Cass Art is committed to encouraging everyone to realise their creative talents, because it believes in the power of art, and knows the freedom and joy that it brings. Established in 1984, Cass Art is now the UK’s leading art supplies retailer. There are currently 14 Cass Art stores across the UK offering the world’s best brands at affordable prices, plus a rapidly growing online shop which now delivers internationally.
Kontaktinformationen
Variety Club House, 93 Bayham Street, , NW1 0AG, London, Vereinigtes Königreich
- (0)207 619 2601
- cassartcare@cassart.co.uk.
- cassart.co.uk
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 35 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
So nutzt dieses Unternehmen Trustpilot
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Das haben sich andere Leute angesehen
Amazing company to deal with
Amazing company to deal with. Good cross section of products available for all medium of art. Cass Art is a fantastic company to deal with and resolved a tiny issue I had with the utmost courtesy and speed seamlessly. Highly recommend
I paid for next day delivery the item…
I paid for next day delivery the item didn’t come next day for my daughters birthday I emailed to complain and have had no response
Good quality products and great prices
Good quality products and great prices. Customer service at Manchester store is also excellent.
Experience was fine,
Experience was fine,
Products were very good
Fast processing of online orders.
Fast processing of online orders.
Well packaged
Receiving the product well packaged is…
Receiving the product well packaged is what counted for me. So I will be using Cass Art again.
Great range of quality art products
Great range of quality art supplies, regular offers and speedy delivery. I’ve always been happy with my purchases and highly recommend buying from Cass Art!
Right item wrong quantity, Cass Art logic?
Ordered 2 of 1 litre bottles of Zest It solvent. Received 2 of 500 ml bottles. Then told to send them back for a possible refund. Nearest post office / Evri counter is a 7.5 mile round trip. I am recovering post op for cancer. So that is difficult for me and why I ordered these delivered. Later told -
'If you would prefer to receive a full refund, please send these back via the Evri QR code we sent over to you earlier.
Alternatively, if you are happy to keep the two 500ml bottles, we would be happy to offer you a 20% refund.'
I paid £42.45 for 2 of 1 litre bottles. How does a 20 % refund help, should be 50%? Half my order is still missing! Simplest thing would be to send the remaining 1 litre bottle. Not following the logic of this at all.
Really good products at great prices.
I return most times to Cass Art as you…
I return most times to Cass Art as you have a great delivery service, well packaged and notifications. I live In a rural place, so am reliant on my preferred expensive items to be delivered by post.
Thank you for your excellent team and superb products.
Easy peasy
An Easy to navigate website catering to all kinds of artists I for one will be returning whenever I need to restock
When you catch a nice deal as well it can be great value for money
The process was smooth from start to…
The process was smooth from start to finish. I was kept in the loop right from ordering to receiving my package. Competitive pricing. Hugely professional. Thank you. ☺️
Excellent quality of items and useful home delivery.
Very useful getting the items home delivered and all arrived very securely packed with good communication after purchasing and leading up to the delivery.
Prompt responses when I had an issue…
Prompt responses when I had an issue with next day delivery not going to plan. I was responded to quickly, and apologised to. I later recieved a refund for the next day delivery I paid for - I did not follow this up, it was granted without complaint - this I find is an exceptional way to treat customers. I have worked in retail in the past and understand in depth about customer service. I am grateful for the prompt and respectful way I was treated as well as the well packaged and lovely product I received.
Good selection and efficient service
Good selection, efficient service, attractive rewards programme.
Will always shop with Cass Arts to buy…
Will always shop with Cass Arts to buy excellent quality art materials
Excellent choice of Products for the aspiring Artist.
Good value for money and quality products.
Definitely recommended
Easy to navigate website, great range of products. Definitely recommended.
Love Cass Art
Quick, speedy delivery and great prices.
Faulty watercolour set replaced
I bought a watercolour set from the Cass Art store in Liverpool, which when I got home I found to be faulty. As I don't live in the city returning it was tricky, but after a bit of too and fro with customer service they sent put a replacement which I am very happy with.
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