Cash Cow 

Embarasing ammount offered £20 for a box full of things silver plated asparagas server 5 mint condition bank notes british a small tin with22 silver 3ds old brass telescope cartwheel 1797 penny

My 1st box was £50 , 2nd box £10 and 3rd huge full box was £20, full of vintage jewellery, pearls , African, Asian vintage , wooden boxes ect ect... said will b used for film props 😆

Phoned them and told them I had six SLR cameras and several telescopic lenses plus filters etc, plus about 6kg of old coins many Victorian. They said they were interested so I parcelled them up and asked for labels and collection, then was told they didn’t want the items, but if I had gold jewellery they would be interested, I thought no way. Reading other views I am glad they didn’t as appear to be nothing but a rip off company.

I think they undervalue your items I was offered 20 pounds for a full box they should stick to vintage things I had lots of costume jewellery a watch etc sorry I wouldn't waste my time sending it if they don't give you a decent offer at least 30 pounds for a box full.

Insulted by £56 offer for items valued over £2000

Fantastic, staff brilliant, offer very good,transfer of funds within 2hr excellent

I went to the Cash Cow day locally. Three particular items they asked for I had. First up hat pins, "people don't use these now- a -days" he said. I know that but you asked specifically for them. Second up, half a dozen old Parker fountain pens. "We only use these for parts" right so you break up a perfectly good pen to put the parts in a broken one? right I get that, makes a lot of sense! Next up, three antique engagement rings in perfect condition,
" these are only good for melting down, nobody wants them anymore," Excuse me but you asked specifically for these items. I did leave some stuff unfortunately but I know I've had my leg well and truly lifted. I'm not a happy bunny at all.

Very easy process find your items box them and send a few days later your offer come in for items you no longer need or use and cash in your account very good service

Absolutely shocking! I sent in two vintage clocks and several pieces of jewellery and was offered £10 for the lot. Personally, I'd rather donate the items to my local charity shop than be ripped off by this poor excuse of a company.

Useless and unreliable website. I wanted to borrow from them today, but their site was down today for several hours, so I was unable to borrow from them. From my experience with cashcowboy they are unreliable, unprofessional and slow company to deal with. You should avoid them

Hi don’t waste your time sending anything going through the hassle of boxing stuff up and getting it sent.
To be insulted by a terrible offer,
Clearly people with No experience do an appraisal,
Told just to return and took it to a proper shop and were delighted to buy it.
Basically do not waste your time if you want a realistic offer.

Cash cow has the bad habit of calling people the day after the loan is due or on the day the loan you do an every day there after threatening to impound your car they constantly call the customer every day several times a day.My wife had a stroke and got behind on the payment and they constantly called her three and four times a day threatening to come and get the car and when I found out about it I went to him and ask him if I could pay so much I wanted to keep it from being repossessed even after they told her that she had to pay the whole amount of $1600 to keep it from being repossessed.I gave them .$225 and they were happy like it never even happened. there should be a law against companies calling every day several times a day and threatening people they got my wife so stressed out and her having a stroke and not help at all I will tell everybody not to use them and it’s when we are finished with them we will never never never never use them again or recommend them to anyone

The process is professional and all staff I dealt with were polite. My box arrived with them about two days after I sent it and a day after receipt they offered me a very low offer. When I said I was disappointed they asked me what I expected the value to be. I don't anticipate I might have to barter.

I felt deflated that my jewelry was according to them, worth so little.

Service is professional, valuations are very low.

TOTAL CON !!!!! BEWARE!!!!!

This company commits day light robbery!!!!

They deliberately underestimate the true value of your items and then conveniently forget to return your items when you reject their ridiculous offer !!!!!

They have a very nasty attitude at the Gonzales location !! They need to be shut down. I was never told that I had to have cash to pay to get my vehicle back. Tameka is her name told me that I put myself in the predicament. Also I asked why the letter that they send out with the amount you owe don’t say cash only. She answered she don’t know why !! BAD BUSINESS!!

Went to their roadshow in local hall today. I had 4 gold rings, a broken gold chain and a few single gold earrings, plus a silver photo frame and bangle. Plus some bits of costume jewellery. Also 2 old broken marquasite bracelets which he said were not worth anything and put them to back of table. I meant to pick them up and forgot, they were worth something to me. The first offer was for £70 but I’m a canny old lady!! I had checked roughly what they might be worth so I said I knew for certain it was all worth more than that. He then did his calculations again and came up with £160 !! If I hadn't spoken up I feel sure they would have shortchanged me. Beware of this company, I still feel a bit shortchanged. 😏

Having recently had my review removed by this company on the grounds that I wasn't a valid customer and suggesting that I had lied well surprise surprise I am a stickler for the truth so here we go again . I sent a parcel of silver plated cutlery and a Patek Philip watch back in November and didn't hear anything for about 3 weeks when I finally managed to get in touch I was told it would be returned as they weren't interested . I recieved the box but didn't bother to check it as a trusting person and had no immediate use for the contents so I didn't actually open the parcel until the end of January which was of course too late to be compensated for the missing watch which would have been the only high value item in the whole package. So my advice to everyone using this company would be to PHOTOGRAPH EVERYTHING AND CHECK IMMEDIATELY UPON RETURN .THEY ARE REALLY NOT TO BE TRUSTED

Sent a steif teddy ( new type so only worth £20/30 and silver plated hip flash last year, sent it with their stickers parcel force, never heard back from them with a valuation and it to this date hasn't been returned.

Having read negative reviews prior to sending a box, i still had hopes that my offer would be fair. It was not. Cash Cow advertised an additional £20 if you sent a box before 16th December. I booked a collection for before that date but it was not collected. I rang and it was rebooked and collected today. Their collection service IS undoubtedly a great idea, with the courier bringing an address label, leaving a receipt and delivering by the next day. That part of the process they've got spot on.
However, my box contained items which, had i sold on gumtree/similar, would have realised £300/£400 (i've sold a myriad of stuff online for many years). Of course they have to make a profit but even at say 50%, i should have received an offer of at least £150, plus of course the £20 incentive. What was i offered? £47, including the additional £20. So, just £27 for the entire box!
I'd sent some old very heavy brass objects, one highly decorated which certainly was not mass produced. I'd weighed them before sending & the scrap value of all of them was just under £20.
The employee who rang with my offer sounded as if they were following a script; talking swiftly, repeating 'stock' phrases ect. Yes, a couple of my actual items were mentioned but 'mass produced' was used to describe the low value of all my items.
£27 was an absolute insult & not worth the time spent packing the box. Yes, the employee said i could always refuse the offer if i wasn't happy with it but again that sounded like part of a script & to be honest i'd sort of expected a ridiculously low offer, if the experiences of many other reviewers were anything to go by.
I think the offer of an 'additional' £20 may not be genuine as the cynic in me thinks they are just reducing the basic offer then say they've paid an extra £20.
They put flashy ads on tv & social media making it look like their individual professional experts value each item thoroughly & that there's good money to be made. However, when people complain about the low offers, their excuse is that they're 'not valuers', but act 'like a house clearance company', who will not offer true value on items (well even 50% would be a start!) This whole process to me smacks of something deserving to be referred to Trading Standards so i may take this further.
I recorded the offer phone call i got today & would recommend others do the same, as if Trading Standards do think there's a case, others can provide evidence. I also made a detailed list & photographed all my items & would recommend doing that also, if you intend sending a box of items. If only they played FAIR, and split the value with customers 50/50, i for one could accept that but as it stands, it's a con; in my opinion.
Why aren't we provided with a written overall valuation?
Why aren't we provided with the individual valuers' valuation on at least the more valuable individual items?
What exactly happens to our items, once bought? Is there a trace? Are records kept?

Some people are happy with their experience but so many are not. I can not recommend this company but do recommend listing items free on gumtree to sell nationally (which may involve posting items though you can include p&p costs), FB Market-place for selling locally & Ebay for marketing your items worldwide (though not free).

What a weird carry on. I declined the ridiculous low offer and requested my box of items back. I received the box back promptly but very strange. THE BOX WAS NEVER OPENED...... what a waste of time and Money!