Absolutely amazing service and what a fantastic little car!!! First time buying a car online but what a great experience kept up to date with the process throughout and delivered promptly to me in Sou... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I had a great experience buying my car with the help of Abdull. He was very friendly, helpful, and professional throughout the whole process. He made everything simple and straightforward, answered al... Mehr ansehen
Unternehmen hat geantwortet
We’ve just purchased our son’s first car from Carvender and was looked after by Qamer Arshed. What a fantastic experience! Really nice garage and very happy with the car, which was well priced and... Mehr ansehen
Unternehmen hat geantwortet
Amazing staff, Amazing selection of cars. Very quick and speedy replies regarding finances of the vehicles, and arranging to look at them. Would highly recommend
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
CarVender Ltd is a multi-award-winning independent used car dealership in the UK, proudly serving customers nationwide since 2018. Headquartered in London (Epping, Essex), CarVender has become a trusted name in the automotive sector, with over 2300 vehicles sold and an outstanding 98% customer satisfaction rate. With a strong digital presence, over 60% of our customers choose to buy online, enjoying the ease of a fully secure, end-to-end car buying experience—from vehicle reservation and finance application to part exchange and home delivery. The remaining 40% prefer visiting us in-store to browse and collect their vehicles in person. CarVender has earned close to 1,000 five-star reviews across platforms including AutoTrader, Trustpilot and Google, reflecting our dedication to quality, service, and customer care. Our Achievements Our commitment to excellence has been consistently recognised by the industry: AM Awards 2025 – UK Independent Dealer of the Year Motor Trader Independent Dealer Awards 2025 – UK Independent Community Dealer of the Year Award Motor Trader Independent Dealer Awards 2024 – UK Independent Dealer of the Year & Sales Manager of the Year Motor Trader Industry Awards 2023 – Winner, Customer Care Award CarDealer Used Car Awards 2022 – Highly Commended AutoTrader Highly Rated Awards – 2021, 2022, 2023 We continue to grow year-on-year, thanks to our loyal customers and the relentless efforts of our dedicated team. Why Choose CarVender? Free delivery within 50 miles of our dealership Nationwide delivery at only £1 per mile 14-day money-back guarantee on all online orders Free 90-day warranty for peace of mind Delivery within 3 days of order 149-point PDI safety checks, HPI clear, fresh MOT (if under 6 months), and complimentary service (if due) Mechanical inspection reports provided for all vehicles Whether you choose to buy online or in-store, CarVender makes your next car purchase simple, secure, and satisfaction guaranteed. Browse our website today to explore our latest stock, reserve your car for just £100, apply for finance, or arrange part exchange—all from the comfort of your home.
Kontaktinformationen
Theydon Business Park, Hobbs Cross Road, Theydon Garnon, Epping, Essex, CM16 7NY, Epping, Vereinigtes Königreich
- 0800 999 1236
- sales@carvender.co.uk
- carvender.co.uk
Das sollten Sie wissen
4,7
Hervorragend
411 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 50 % seiner negativen Bewertungen beantwortet
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Brilliant customer service
I needed a new (used) car and found one online through autotrader at Carvenders dealership in Epping. I would have preferred something more local to me but the reviews for the dealership looked very positive, unlike some others I'd looked at, so I reserved the car online and booked a test drive. I had found the whole business of finding a suitable car within my budget very stressful but as soon as I met Qumer he was so helpful and reassuring, he had all the information about the car to hand answered any questions I had and I felt absolutely no sales pressure whatsoever. It can be quite difficult to find a dealer you have confidence in but I would recommend this one 100% , I've actually passed their details onto one of my neighbours who's looking for another vehicle. Thank you Qumer and team
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Carole,
Thank you so much for taking the time to leave such a thoughtful and detailed review!
We’re really pleased to hear that, despite the initial stress of searching for a car, your experience with Carvender turned out to be a positive and reassuring one. Qumer will be delighted to know that his helpful, knowledgeable, and no-pressure approach made such a difference and gave you confidence throughout the process.
Your recommendation means a great deal to us, and we truly appreciate you passing our details on to your neighbour — that’s the highest compliment we could receive.
Thank you again for choosing Carvender. If we can help with anything in the future, please don’t hesitate to get in touch. Enjoy your new car! 🚗✨
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Easy and positive transaction. Qumer had a friendly and courteous manner.
Qumer was very helpful. Explained any questions I had and made my experience of buying a new car enjoyable. The car was delivered clean and on time.
10. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Danny,
Thank you for your lovely review!
We’re delighted to hear that your transaction was easy and positive, and that Qumer’s friendly and courteous manner made your car-buying experience enjoyable. It’s great to know he was able to answer all your questions clearly and that the car was delivered on time and in excellent condition.
Thank you for choosing Carvender — we wish you many happy miles in your new car and look forward to helping you again in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
although I have returned the car, this is a good experience
I have purchased my 2021 Crose E from they though Autotrader. Although I need to return the car at the end, they are being professional and reasonable on the whole process. I have received the refund without any delay or issue.
Credit to the sales team and the delivery team.
21. November 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Yau Kin,
Thank you for taking the time to share your experience with us.
While we’re sorry that the vehicle wasn’t ultimately the right fit for you, we’re pleased to hear that the return and refund process was handled professionally and smoothly. Providing a fair, transparent, and hassle-free experience — even when a car is returned — is very important to us.
Your kind words for both our sales and delivery teams are greatly appreciated, and we’ll be sure to pass on your feedback to them.
Thank you again for choosing Carvender, and we wish you all the very best with your future car purchase.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Lovely relaxed experience
During the sale, Qumer was very patient and non of the usual salesman pressure. He is very organised and took his time to walk me through the paperwork. He was also very fair in his part exchange price, I had taken very good care of my car and he acknowledged and priced very fairly. His after sales service is very good and always available to assist. I will surely deal with Carvender again
3. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Dear Valued Customer,
Thank you very much for your kind and detailed review!
We’re delighted to hear that your experience was relaxed and pressure-free — that’s exactly how we want every customer to feel. Qumer will be especially pleased to know that his patience, organisation, and fairness stood out, particularly with the part exchange and aftersales support.
Providing honest pricing and being available even after the sale is something we take great pride in, so it’s great to hear this was appreciated.
Thank you for choosing Carvender and for your trust. We look forward to welcoming you back in the future.
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Excellent customer service 👏
Excellent customer service 👏
11. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Adeola,
Thank you for your review!
We’re delighted to hear that you found our team at excellence in customer service. We always aim to make buying a car as smooth and stress-free as possible.
Thanks again for choosing Carvender — enjoy your new car! 🚗✨
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Antwort von carvender
Hi Sam,
Thank you for your review!
We’re delighted to hear that you found our team friendly and the paperwork process quick and easy. We always aim to make buying a car as smooth and stress-free as possible.
Thanks again for choosing Carvender — enjoy your new car! 🚗✨
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
The staff were very kind and helpful
The staff were very kind and helpful. I had an issue with the 12V battery shortly after purchase, and they ordered a new one and replaced it very quickly. Excellent service.
2. November 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Hao,
Thank you for taking the time to leave your feedback!
We’re really glad to hear that you found our team kind and helpful. We’re also pleased we could resolve the 12V battery issue quickly for you — keeping our customers on the road with confidence is always our priority.
If you need anything at all going forward, we’re here to help.
Thank you again for choosing Carvender! 🚗✨
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
It was a pleasure from start to finish
It was a pleasure from start to finish. I would recommend these guys to anyone. Thank you for great service.
20. November 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Dear Valued Customer,
Thank you so much for your kind words!
We’re really pleased to hear that your experience with us was smooth from start to finish. Providing great service is what we strive for every day, and knowing you would recommend us truly means a lot.
If you ever need any assistance in the future — whether with this vehicle or your next — we’ll always be happy to help.
Thank you again for choosing Carvender, and enjoy the road ahead! 🚗✨
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Amazing experience
The process of buying the car was so easy and smooth. Willing to answer any questions that I had. Even when I changed my mind on the car I wanted to purchase, they provided me with a ton of other options which were similar to the original car I looked at.
The delivery was quick (would have been next day free delivery but I opted for a different day) and it arrived in the morning of my selected day.
The car I received is running smoothly and a very nice drive.
Also got a nice box of chocolates delivered with the car which is a lovely touch!
22. November 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Kieran,
Thank you so much for taking the time to leave this wonderful review!
We’re delighted to hear that your car-buying experience with Carvender was smooth, easy, and enjoyable. Our team always aims to provide helpful guidance and a range of options to ensure every customer finds the right vehicle — so it’s great to know we were able to do that for you.
We’re also pleased that the delivery went to plan and that you’re enjoying your new car and the drive. The chocolates are just a small gesture of appreciation, so we’re glad they added a nice touch to your experience!
If you ever need anything in the future — whether it’s support, advice, or even your next car — we’re always here to help.
Thank you again for choosing Carvender. Enjoy the journey ahead!
Warm regards,
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Purchasing was very easy and stress…
Purchasing was very easy and stress free process. The customer service was great from start to finish, they were very helpful with any questions throughout every step. Overall happy with the car I purchased and the experience. Would recommend to anyone looking for a reliable car and great service.
11. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Rinalds,
Thank you so much for your fantastic review! 🌟
We’re delighted to hear that you found the whole process easy and stress-free. Our team always aims to provide clear communication and support from start to finish, so it’s great to know that came through.
We’re thrilled you’re happy with your new car and really appreciate your recommendation — it means a lot to us! 🚗💛
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great company
Great company, clear communication, no pressure to buy, delivered the car for free from Essex to Kent whilst I was away on holiday, even gave me a box of chocolates.
Great company, would buy from again.
3. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Alan,
Thank you so much for your lovely 5-star review! 🌟
We’re thrilled to hear you had such a positive experience with us — from the clear communication to the hassle-free delivery straight to Kent, even while you were away. It’s our pleasure to make the process as smooth and enjoyable as possible (and sweeten it with some chocolates! 🍫).
Enjoy your new car, and we’d be delighted to help you again in the future!
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
A stress free buying experience
I was very nervous about buying a car as it had been a long time. I didn’t have to worry as the process was straightforward, stress free and no pressure. Qamar explained everything and answered all my questions. I would definitely buy from them again. The chocolates were also a lovely touch! Thank you
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Helene,
Thank you so much for your wonderful review! 🌟
We’re so pleased to hear that your car-buying experience was smooth and stress-free. Qamar and the team always aim to make every customer feel comfortable, informed, and confident throughout the process — and we’re delighted that came across. 😊
Enjoy your new car (and the chocolates! 🍫) — we truly appreciate your trust and look forward to welcoming you back again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great service from the team
Great service from the team, open and transparent regarding the car. Full service history provided. Serviced and MOTd before collection. Qumar was quick to respond to any questions. Abdol who delivered the car was such a pleasent man, came with all relevant paper work and with a smile, even a box of rerero rocher which was a nice touch. Very happy with the service I recieved
17. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Matt,
Thank you so much for your kind words and fantastic 5-star review! 🌟
We’re delighted to hear that you had such a positive experience — from Qumar’s quick communication to Abdul’s friendly delivery and thoughtful Ferrero Rocher touch 🍫🚗.
We take pride in being open and transparent with every customer, and it’s wonderful to know you appreciated the full service history and preparation before collection.
Enjoy your new car and we look forward to welcoming you back again in the future!
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great sales
The team were gery organised and professional. Would definitely go back.
6. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Rita,
Thank you for your kind 5-star review! We’re so pleased to hear that your car-buying experience was smooth and stress-free. Our team always aims to provide efficient and professional service, so your feedback means a lot. We truly appreciate your trust in CarVender and look forward to assisting you again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Very happy
Great company great communication great service and very professional.
I couldn’t recommend them enough
Thank you all for your service and thank you for the chocolates provided with my new car. Very happy
10. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Dear Valued Customer,
Thank you so much for your wonderful feedback! We’re thrilled to hear you’re very happy with your new car and our service. It’s always our goal to make every experience special — even with a little sweet touch! 🍫
We truly appreciate your recommendation and look forward to helping you again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Great from Start to Finish
From start to finish the service was amazing. Qamar always replied quickly and answered all my questions making sure I understood everything which made me feel at ease and confident about my purchase. On arrival, everything was ready for me and there was copies of every relevant document which Qamar talked me through. Such a seamless, easy process. Really happy with everything and the service and kindness from everyone I spoke to was top tier.
21. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Katrina,
Thank you so much for your amazing review! We’re delighted to hear you had such a positive experience from start to finish. Qamar and the whole team always strive to make the process clear, smooth, and stress-free, so it’s great to know you felt confident and well looked after. We truly appreciate your kind words and hope you enjoy your new car!
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
I bought my car online and communicated…
I bought my car online and communicated via WhatsApp. It was delivered to me from Essex to dundee the next day! The car is exactly as described, and I’m very happy with my purchase: would definitely recommend and use again: thanks for everything guys
28. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Lyndsey,
Thank you so much for sharing your experience! We’re delighted to hear that the whole online process went smoothly and that your car was delivered all the way to Dundee the very next day. It’s great to know the car matched your expectations exactly and that you’re happy with your purchase. We truly appreciate your recommendation and look forward to assisting you again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
Excellent service
Everything was in time the ,gentleman(Abdul )who delivered the car was professional.
I have got all of the informations what I needed.
30. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Dear Valued Customer,
Thank you so much for your 5-star feedback! We’re delighted to hear that everything went smoothly and that Abdul provided you with a professional and helpful service. It’s great to know you received all the information you needed with your car. We truly appreciate your trust in CarVender and look forward to assisting you again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
CarVender
CarVender, I have nothing but compliments, communication was fabulous and all my questions were answered with supporting evidence. The guys picked us up from the tube station, absolutely no pressure no hard sale tactics and the car was found as described no hidden issues. Actually the car exceeded our expectation very clean, all MOT advisories taken care of, drove the car away for a very pleasant 300 miles, thanks guys great work such a minefield to find a descent car dealer with decent stock and standards. Very enjoyable experience.
21. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi McDonald,
Thank you so much for taking the time to leave such a detailed 5-star review! We’re delighted to hear that your journey from Plymouth was worthwhile and that you had such a positive experience with our team. It’s fantastic to know you felt no pressure, found the DS3 exceeded your expectations, and enjoyed a smooth 300-mile drive home. We pride ourselves on clear communication, transparency, and high standards, so your kind words mean a lot to us. We truly appreciate your trust and look forward to welcoming you again in the future.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
They were great and very friendly and…
They were great and very friendly and made you feel very welcomed
15. September 2025
Bewertung ohne vorherige Einladung
Antwort von carvender
Hi Paul,
Thank you, for your 5-star review! We’re delighted to hear that our team made you feel welcomed and that you had a great experience with us. It was a pleasure helping you with your Renault Kadjar, and we wish you many happy miles ahead. If you ever need any assistance in the future, we’ll be more than happy to help.
Customer Experience Team
carvender
📞 0800 999 1236
📧 support@carvender.co.uk
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
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Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
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Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.