Cartridge Right Bewertungen 282

TrustScore 4.5 von 5

4,4

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 3 von 5 Sternen

Really friendly and polite staff on phone. Unfortunately I had purchased a printer 🖨️ advertised on their website and they had phoned me to say they could not provide it at the price advertised. Not... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Been using Cartridge Right compatibles for decades now. Always quick and friendly service. My old brother printer just keeps on going...(touch wood). Can't remember having any problems with colours cl... Mehr ansehen

Bewertet mit 4 von 5 Sternen

The compatible ink cartridge worked fine, without even a warning message. Original (HP) cartridges are an irresponsible waste of plastic, rare metals, etc, as they contain only a fraction of the ink.... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I bought a Brother cartridge but thought it was the wrong one as it didnt seem to fit. I used their telephone customer service and immediately talked to a local expert. He explained that the Brother... Mehr ansehen

Unternehmensdetails

Vom Unternehmen geschrieben

Ink, toner and stationery delivered to your businesses same and next day. Refills and non originals guaranteed for your printer. Printing and copying also. Cards, booklets and flyers printed at incredibly low rates. Call us for more info. Printer repairs and servicing also offered.


Kontaktinformationen

4,4

Hervorragend

TrustScore 4.5 von 5

282 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 33 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Monat

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Excellent telephone support

I bought a Brother cartridge but thought it was the wrong one as it didnt seem to fit. I used their telephone customer service and immediately talked to a local expert. He explained that the Brother system comes in 2 halves and only the ink bit got sent out. I understood and used it straight away. So excellent prompt service

6. September 2025
Bewertet mit 5 von 5 Sternen

Well Done!

It is so important to get prompt and polite service, and to let retailers know how thankful you are for the service provided. I had difficulty in obtaining Epsom ink as covid had put a stop to my research. Cartridge Right is only a small premises but they provide a larger service than at first meets the eye.

29. Juli 2025
Bewertet mit 5 von 5 Sternen

Helpful and efficient

Website info was unclear on re-filling but the person on the phone was very helpful and explained. True to their word, refilling was turned around very quickly and so far the ink seems indistinguishable from the manufacturers own.

9. Juli 2025
Bewertet mit 1 von 5 Sternen

Unfortunately the cartridge arrived…

Unfortunately the cartridge arrived without a chip. I have emailed Dan on customer service , sent photos . Dan was gong to send me a replacement but i received nothing. On emailing back to see where the replacement was I was told HP would not have sent a cartridge out without a chip and that as there was no chip on the cartridge that was down to me!!
Why would i remove a chip stuck on to a cartridge resulting in it not working !!
Unfortunately the 30 day moneyback guarantee does not appear to be happening.
25.06.25
The chip is still on the old cartridge - i sent photos of both old cartridge with chip and new cartridge without chip to Dan as soon as yours arrived.
i have now re ordered off FP Franking direct. Accusing me of removing the chip from the new cartridge to stick on the old cartridge which is empty hence the purchase of a new cartrigde is bonkers . I am a 55 year old company director ! Your money back guarantee on the website is just words !!!
Your cartridge did not come with a chip on.

19. Mai 2025
Cartridge Right-Logo

Antwort von Cartridge Right

Fortunately we have been in a HP factory before and have seen the process in action when they make an ink cartridge. It is impossible for a specialist franking machine cartridge like yours to leave the factory without a chip as it would be dead and fail the checks in order pass quality control. They all would. It looks like you took the chip off the cartridge because you had another cartridge which registered empty but you belived it to contain ink. You ordered from us to use the chip on this Cartridge and get your money back. We were refused a return by HP so we couldn't offer a refund on a licensed product.
We didn't accuse you of returning the old cartridge.

Bewertet mit 1 von 5 Sternen

Worst online experience I have ever experienced

If I could give this company -5 stars I would. I purchased an ink cartridge from them and paid £5.95 for next day delivery. After 4 days I contacted them explaining I had never received the cartridge and was about to go on holiday and now did not require the cartridge anymore. I was told they would sort it out. After returning from our holiday the cartridge was delivered, I contacted them again and was told to return it with Royal Mail tracking service and they would refund me my invoice and the postage cost. After tracking the delivery it was now obvious I was not getting a refund, after 2 emails and many phone calls I got my refund minus the return costs. Every time I called them the manager was on a day off or had left early. Eventually I got an email explaining my return was outwith their terms and conditions even after me contacting them explaining I had never received it before going on holiday. The worst online company I have ever dealt with. Their customer service is awful and mannerism on emails was shocking.

24. März 2025
Bewertung ohne vorherige Einladung
Cartridge Right-Logo

Antwort von Cartridge Right

Hi Ricky. We are sorry to hear your point of view on this as we heard from you weeks after your purchase not days after. Royal mail was the issue not us. You wanted a refund on a single ink which was fine and we refunded promply. The issue you failed to mention in your review was you chose to send a single ink tank cartridge weighing 65 grams costing £8.95 for a special next day delivery, which you wanted us to pay for. We fully refunded the initial delivery and the purchase made but your confusion is the non faulty return postage is down to you. We have a non faulty restocking fee which we waivered out of goodwill as royal mail were the issue not us.
We hope this clears up any confusion and if we can be of any further service please do call again.

Bewertet mit 5 von 5 Sternen

Amazing company

My second order from cartridge right and everything was perfect, my order was shipped out and came so quick and everything with in perfect condition. Love the extra treat they gave too

11. Mai 2025
Bewertet mit 5 von 5 Sternen

Great service

The toner arrived the next day, worked with no hassle, produces great quality printing and has saved me hundreds of pounds. I'll be ordering from you again.

23. April 2025
Cartridge Right-Logo

Antwort von Cartridge Right

Great to hear - thanks for the feedback Alex:-)

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

Erfahren Sie mehr