Cars GT Bewertungen 

Antwort von Cars GT

11. Jan. 2021

Hi Dirk,

Thank you for taking the time to leave us your outstanding review. I’ve shared your feedback with our tech team and in the interim we’ll also be forwarding a pdf copy of your report over to you by email shortly.

Best regards,
The Cars GT Team

Antwort von Cars GT

18. Nov. 2020

Thank you for taking the time to leave us your superb review Andy.

We’re glad to have been of service and we look forward to serving you again in the future.

Best regards,
The Cars GT Team

Antwort von Cars GT

19. Okt. 2020

Hi Wai,

Thank you for taking the time to leave us a glowing 5 star review. It's great to hear we were able to help you avoid a potentially bad purchase and that our vehicle check gave you added confidence in the vehicle you settled on.

We hope you're enjoying your new pride and joy and we look forward to serving you again in the future.

Best regards,
The Cars GT Team

Antwort von Cars GT

19. Okt. 2020

Hi Natalia,

Thank you for taking the time to leave us a five star review. We're glad you liked our vehicle check service and we hope to see you again soon.

Best regards,
The Cars GT Team

Antwort von Cars GT

13. Okt. 2020

Hi Ade,

Thank you for leaving us a SUPERB review. We're glad to hear you had an awesome car buying experience which we were able to add value to. Hope you're enjoying the new car and we look forward to serving you again in the future.


All the best,
The Cars GT Team

Antwort von Cars GT

27. Sept. 2020

Hi Gabrielius,

Apologies you had trouble with our contact form. We're currently experiencing an issue which our engineers are looking into. A member of our team will reach out to you shortly so we can resolve your issue.


Kind regards,
The Cars GT Team


--- Update ---

Hi Gabrielius,

DVSA view the VIN as Personally Identifiable Information and an automotive fraud risk if made publicly available. As such our vehicle check does not publicly display the VIN but instead allows you to enter the VIN you have copied from the vehicle chassis/logbook in order to verify it is indeed correct VIN held for the vehicle.

As mentioned by our support team, the VIN you entered to verify in your vehicle check was not the correct VIN as held by the DVSA and issued by the manufacturer and has therefore flagged the vehicle as "High Risk!" in your report.

We hope we've been able to successfully resolve your issue. If you do need further assist, you can re-open your service request ticket by responding to our last support email.


Best regards,
The Cars GT Team

Antwort von Cars GT

27. Sept. 2020

Hi Joee,

We're sorry to hear you did not receive the information you were after in your vehicle report. A member of our customer care team will be in touch shortly for more details so we can resolve this for you.

Best regards,
The Cars GT Team


--- Update ---

Hi Joee,

As communicated by our support team, the information you have stated you have not received (Public Service Vehicle Certificate) is not advertised in any of our vehicle checks and is not a service we provide.

In addition, your full vehicle report includes checks for outstanding finance, insurance write-off, Vehicle Identification Number (VIN), previous keepers and other additional premium information not available free elsewhere.

We hope we've been able to successfully resolve your issue. If you do need further assist, you can re-open your service request ticket by responding to our last support email.


Kind regards,
The Cars GT Team

Antwort von Cars GT

14. Sept. 2020

Hi Krasimir,

Thanks for the awesome 5 star review 😊.
We look forward to serving you again in the future.

Best regards,
The Cars GT Team

Antwort von Cars GT

1. Sept. 2020

Hi Veronica,

Thank you for taking the time to leave us a 5 star review. We’re absolutely thrilled to receive your feedback.

We hope to serve you again in the future.


Best regards,
The Cars GT Team

Antwort von Cars GT

10. Aug. 2020

Hi Bhavna,

Thank you for taking the time to leave us a review and sorry to hear something in your vehicle report wasn't accurate.

A member of our support team will reach out to you shortly for further details so as to rectify any issues with your report.

Also just to clarify, we are an HPI approved provider and our checks are in-line with and provide the same information you would receive with an HPI check.


Best regards,
The Cars GT Team

--

Update - 08 Aug, 2020

Hi Bhavna,

Thank you for communicating with our support team.

As we've understood, you've run a separate check for the vehicle on the HPI website and they were unable to return any data for the vehicle whereas the vehicle check you ran with us (Cars GT) had all the vehicle details.

Based on this, you believe that if HPI doesn't have details for a vehicle, we shouldn't either so our vehicle check must be incorrect. This is not the case as our system is designed to prevent the sale of a vehicle check where a vehicle does not exist. Simply put, if we do not hold any up-to-date data for a vehicle, we cannot sell you a check.

To ensure the accuracy and conciseness of our vehicle checks, we collate vehicle details and check their validity with multiple sources including HPI and the DVLA.

All the data provided for the vehicle in your Cars GT vehicle check has been checked and I can confirm it is up to date and accurate. We've also checked the vehicle with the DVLA and it is a registered vehicle.

As explained, we are a separate entity from HPI and thus we are unable to comment on or resolve any issues with the vehicle check you ran on the HPI website. You will need to contact HPI directly to resolve any issues as this is something we are unable to assist you with.

Best regards,
The Cars GT Team

--

Update - 09 Aug, 2020

Thanks for forwarding the link to your HPI check. On close inspection, it looks like you have made an error and substituted the 'X' for a 'K' in the registration you checked on the HPI website and is therefore not the same registration you checked with us.

The incorrect registration you checked with HPI is not registered to a vehicle hence why your HPI vehicle check had no data. This is something you'll have to contact HPI about directly should you require a resolution.

The Cars GT Team

Antwort von Cars GT

6. Aug. 2020

Hi,

Thank you for leaving us a sterling 5 star review and entrusting us with the purchase and transfer of all 3 of your personalised registrations.

Thanks for your continued custom and we look forward to serving you again in the future.

Best regards,
The Cars GT Team

Antwort von Cars GT

24. Juni 2020

Hi Dave,

Thank you for taking the time to leave us a review.
We’re glad to have been of service and we hope to continue serving in the future.


Best regards,
The Cars GT Team

Antwort von Cars GT

15. Juni 2020

Hi Thomas,

Thank you for leaving us this excellent 5 star review. We’re glad to have been of service and look forward to serving you again in the future.

Best regards,
The Cars GT Team

Antwort von Cars GT

15. Juni 2020

Thank you for leaving us this sterling review Rob.

We’re glad to have been of service and we look forward to helping you again in the future.


Best regards,
The Cars GT Team

Antwort von Cars GT

14. Juni 2020

Hi Darren,

Thank you for taking the time to leave us this 5 star review.

We’re glad you found the service easy to use and we hope to help you check another vehicle again in the future.

Best Regards,
The Cars GT Team

Antwort von Cars GT

10. Juni 2020

Hi Bern,

Thank you for taking the time to leave us a review.

The VIN is partially hidden on the vehicle report as a security measure to prevent automotive fraud. Our ‘Extended ID’ check allows you to enter the VIN etched on the vehicle you’re looking to purchase, and will verify its accuracy as a measure to prevent you buying a cloned vehicle.

Thank you for checking a vehicle with us and we hope to serve you again in the future.

Best regards
The Cars GT Team

Antwort von Cars GT

8. Juni 2020

Thanks for your review Tt.

We’re glad we were able to assist you in finding the right vehicle and we look forward to helping you again next time.

Best regards,
Cars GT Team

Antwort von Cars GT

3. Juni 2020

Hi David,

I've just had a look at your account and you have not yet checked a vehicle. You still have your unused purchased Gold check voucher in your account.

A member of our support team will reach out to you shortly.

-- Update

We're glad you’ve been able to complete your vehicle check.

Thank you for your candid response, we’re sorry that in this instance you have not found the vehicle report to be of use.

We hold live data for all UK registered vehicles (inc newly registered vehicles), sourced from DVLA, motor insurers, police records, financial services and many more which we use to help keep our customers safe from automotive fraud.

Our ‘Gold’ vehicle report is highly rated and is comparable in the data provided to similar comprehensive vehicle check services offered by our competitors, but at a more cost effective price.

As a business we’re obsessed with customer service and always aim to exceed our customers expectations and as such, we value and appreciate your feedback on what you feel is missing or can be improved in our ‘Gold’ vehicle report to better serve you in the future.

Please let us know if there’s any specific additional information you were after that you feel has not been included in your vehicle report and we will endeavour to make it available to you.


Best regards,
The Cars GT Team

Antwort von Cars GT

1. Juni 2020

Hi Gill,

Thank you for taking the time to leave us a review.

Our vehicle check service pulls live data currently held by the DVLA for all registered vehicles. On the very rare occasion where a vehicle check coincides with the change of vehicle information, there may sometimes be some variation of data due to latency.

If something doesn't quite look right in your report, please reach out to our customer services team via our website contact form, or by replying to your vehicle report email and a member of our team will be on hand to investigate and rectify any issues.

Best regards,
The Cars GT Team

Antwort von Cars GT

31. Mai 2020

Hi Anthony,

Thank you for taking the time to review your vehicle check and for leaving us this awesome 5 star review 😊.

We look forward to serving you again in the future.

Best regards,
The Cars GT Team