Just had visit from Jack to clean lounge carpet and suite. I was very impressed with the outcome and Jack was a good ambassador for the company being extremely polite/friendly and very professional... Mehr ansehen
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Das sagen Bewerter
Victor arrived exactly on time and immediately got to work.I am so impressed by the results. Two little dogs, after a wet muddy winter, had really messed up light beige carpets. Transformation. Wonder... Mehr ansehen
Unternehmen hat geantwortet
Mike came to clean the dining room and lounge, I was so embarrassed by the dirt he removed from our "clean" carpet I have booked for the remainder of the house to be done. as for Mike, prompt, persona... Mehr ansehen
Unternehmen hat geantwortet
Jack arrived on time, he was very helpful also customer focused. After our lounge carpet had been cleaned , we were very pleased when Jack told us he was able to remove some stains . It all looked... Mehr ansehen
Unternehmensdetails
Über Carpet Bright UK
Vom Unternehmen geschrieben
Carpet Bright UK offers exceptional carpet, rug, curtain, mattress and upholstery cleaning services to domestic and commercial customers across London and the Home Counties.
We're a professional carpet and upholstery cleaning company established in 1995. We offer fast, effective, and affordable cleaning solutions with long-lasting results, working closely with our customers to ensure their individual needs are met. Our industrial steam cleaning machines and team of certified technicians guarantee high-quality workmanship with every clean.
Why use Carpet Bright UK?
We only use eco-friendly natural cleaning solutions. Our super-quick carpet-drying system works within two hours. We will never pressure you to buy or offer you a service you don’t need. Our certified team takes pride: you’re guaranteed a great job on the day.
Carpet Bright UK’s technicians offer exceptionally high standards of customer service. We’ll always tell you clearly what we’re going to do before we start. We’ll make sure to arrive on time: punctuality is our watchword. We offer a no shrinkage guarantee. We are fully insured.
Areas We Serve
London, Kent, Surrey, East Sussex, West Sussex, Berkshire, Buckinghamshire, Hertfordshire & Essex.Kontaktinformationen
Vereinigtes Königreich
- 02030115590
- info@carpetbright.uk.com
- carpetbrightuk.com
4,8
Hervorragend
2379 Bewertungen
Keine aktuellen Aufzeichnungen über Bewertungseinladungen
Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.
Hat 66 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 2 Wochen
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Great carpet cleaning…
I have recently moved to a new property. I had all of the carpets cleaned today by Viktor from Carpet Bright. He was friendly and polite. He work very hard and did a fantastic job. The carpets look amazing and every room smells so much fresher too. I saw the dirty water after he had finished. Who knew that carpets could hold so much dirt. Very pleased with my experience with Carpet Bright. Thank you Viktor. I will be recommending Carpet Bright to others.
15. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much for your fantastic review! We’re delighted to hear that Viktor did such a thorough job and that your carpets look and smell fresh. It’s amazing how much dirt carpets can hold, and we’re glad you noticed the difference. Your recommendation means a lot to us, and we look forward to helping you again in the future!
We have just had our stair carpet…
We have just had our stair carpet cleaned by Alvin,he was very polite and friendly and obviously an expert in his field. Alvin told us how he would be cleaning our carpet and showed us each stage of the clean process. We now have beautifully clean and fresh smelling stairs and will definitely be recommending Carpet Bright to our friends and family.
Thank you Alvin
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Kathy & Richard, for your lovely review! We’re delighted to hear that Alvin provided such a thorough and professional service, and that your stairs are now beautifully clean and fresh-smelling. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Highly recommend Carpetbright
Highly recommend Carpetbright. From the initial booking, to the upholstery cleaning was easy and professional. Daniel did a super job on my sofas and was professional, friendly & respectful of my property. Would definitely use this company again
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Sarah, for your kind review! We’re delighted to hear that Daniel did a fantastic job on your sofas and that you found the process easy, professional, and respectful. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Alvin was was excellent
Alvin was punctual , polite and a clean worker. He explained everything and took his time .
He was very knowledgeable and showed what he had done following the cleaning .
11. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Robert, for your kind review! We’re delighted to hear that Alvin was punctual, polite, and thorough, and that you appreciated his knowledge and explanation of the process. Your feedback is greatly appreciated, and we look forward to helping you again in the future!
Mike was very professional and…
Mike was very professional and friendly, my sofa (very light grey tweed) looks brand new and I couldn’t believe how clean my carpet come up was looking to replace it but Mike’s done such an amazing job! Wil defiantly being using carpet bright again and I can’t recommend them enough.
8. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much for your wonderful review! We’re delighted to hear that Mike did such an amazing job on your sofa and carpet, and that you’re so pleased with the results. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Great Job
John was professional, friendly and cleaned my carpets and sofa really well. Nice to see the carpet looking so clean after
29. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Lynsey, for your kind review! We’re delighted to hear that John provided professional and friendly service and that your carpets and sofa look so clean. We really appreciate your feedback and look forward to helping you again in the future!
Excellent service from start to finish
Excellent service from start to finish. Easy to book. Daniel arrived on time and was courteous and respectful of the property. Job done efficiently and to a high standard. Really pleased with the result. Thank you.
3. November 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you, Sheila! We’re delighted Daniel provided courteous and efficient service, and that you’re happy with the results. We really appreciate your feedback and look forward to helping you again!
Great job
Great job. Perfectly clean sofas and carpets.
31. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Emily! We’re delighted to hear that your sofas and carpets are perfectly clean. We really appreciate your feedback and look forward to helping you again in the future!
Returning customer to Carpet Bright
Returning customer to Carpet Bright. I had the pleasure today of meeting Alvin and I am already looking to get him back to do our sofa. Alvin did such a great job, really quick and efficient and so lovely! Highly recommend!
27. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much, Natalie! We’re delighted to welcome you back and to hear that Alvin did such a great job. It’s wonderful to know you found him quick, efficient, and lovely. We really appreciate your recommendation and look forward to helping you with your sofa soon!
Brushed up so well.
Alvin arrived nice and early and got on with the job quickly and efficiently. He gave great care and an excellent clean of our carpets. Would certainly recommend them.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you so much for your kind review! We’re delighted to hear that Alvin arrived early, worked efficiently, and gave your carpets an excellent clean. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Alvin came and cleaned our chairs to…
Alvin came and cleaned our chairs to high standards.
Early start, nice chap, good quality.
25. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you, Peter! We're so pleased to hear that you were happy with Alvin’s work and the quality of the cleaning. He always aims to deliver great results with a friendly, professional approach. We really appreciate your feedback and hope to help again soon!
Efficient service
Daniel rang and informed us he was running early and asked if it was ok to arrive early. He was polite and efficient and the carpets looked much better after he had cleaned them.
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you, Henry! We're delighted to hear that you were pleased with Daniel’s professionalism and the results of your carpet clean. He always strives to provide efficient, courteous service, and your feedback means a lot. We really appreciate your review and hope to help again in the future!
Quick efficient polite
24. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Thank you, Fran! We're so glad to hear you found the service quick, efficient, and polite. We really appreciate your feedback and hope to see you again soon!
Carpet cleaning.
Dan was punctual, polite and very efficient and did a very good job.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Hi Mick, thank you for your kind review! We're so glad to hear that Dan was punctual, polite, and efficient, and that you were pleased with his work. We really appreciate your feedback and hope to assist you again in the future!
I’m very impressed with Krasen service…
I’m very impressed with Krasen service today he did a very good job of cleaning my carpet. Nice friendly guy I give him a five star for overall service. I will definitely be coming back to carpet right to get the rest of my carpets cleaned. Thank you soo much very happy.
23. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Hi, thank you for your wonderful review! We're so pleased to hear that Krasen provided excellent service and left your carpets looking great. He’ll be delighted with your kind words! We’re thrilled you’re happy with the results and look forward to seeing you again for the rest of your carpets soon.
Dan is absolutely fabulous
Dan is absolutely fabulous. Dan has made our two settees look absolutely amazing, and look new.
What a fantastic job he has done.
A********* All the way.
22. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Hi Chris, thank you so much for your amazing review! We're thrilled to hear that Dan did such a fantastic job and brought your settees back to life - he’ll be delighted with your kind words. We really appreciate your support and look forward to helping you again in the future!
I had a pleasure today to be served…
I had a pleasure today to be served from Dan from CarpetBright he managed to remove old stains in my dad’s house. Very nice and easy to deal person will definitely use again
21. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Hi Zdravko, thank you for your wonderful review! We're so glad to hear that Dan provided great service and was able to remove those old stains for your dad. It’s lovely to know you found him easy to work with - we really appreciate your kind words and look forward to seeing you again!
Very disappointed – stains are still there after cleaning
I’m very disappointed with the service. The team came yesterday to clean all my carpets, and while they were still wet, everything looked fine — I thought the stains were gone. But today, after the carpets dried completely, the stains are still there exactly as before.
I paid a considerable amount of money expecting a proper deep cleaning, but unfortunately, there is no visible result. I’ve attached photos taken after the carpets dried to show the issue.
I regularly use professional cleaning companies, and this was one of the most unsatisfactory experiences I’ve had. Definitely not worth the price.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
We are aware of this review and would like to address it with full transparency. Unfortunately, this is part of an ongoing matter involving the last negative review left by Matanat Taghiyeva also known as Matanat Taghiyeva Dolati, whose husband has recently directed aggressive and inappropriate behaviour towards our staff.
We take the safety and well-being of our team seriously and will be addressing this through the appropriate legal channels. While we always welcome genuine feedback, we strongly believe this review does not reflect an actual customer experience and is part of a broader pattern of unjustified personal targeting.
Our team remains committed to providing excellent service and professional conduct at all times.
Big thank you to Viktor for doing an…
Big thank you to Viktor for doing an amazing job of cleaning the carpet on both our staircases. All the marks have disappeared and the carpet on the staircases looks new again. Would definitely recommend.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Hi Privisha, thank you for the fantastic feedback! We're so pleased to hear Viktor did an amazing job and that your stair carpets look like new again. We'll be sure to pass along your thanks to him. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Very disappointing experience
So, I had left a negative feedback for this company — and rightfully so, because their prices were unreasonable (£45 excluding VAT for just one stair). This was my personal opinion, and I have every right to share a review — no one can take that away from me.
At the end of the cleaning, I had a sincere conversation with one of the staff members, and because of his polite attitude, I decided to delete my negative review out of respect for him.
However, after he left, a woman named Natasha called me and threatened me, saying that if I didn’t remove the review within 24 hours, the manager would take legal action against me.
She pushed me to the point where I decided to post the negative review again. I’ve never seen anything like this anywhere in the world — a company calling a customer and threatening them with legal action just for leaving a review.
Honestly, I had deleted my first review because of the politeness of the worker, but I did not expect to be harassed and threatened afterward by Natasha. Apparently, such things do happen.
I regularly hire carpet cleaning companies and have my carpets cleaned, but I will never use this company’s services again.
20. Oktober 2025
Bewertung ohne vorherige Einladung
Antwort von Carpet Bright UK
Dear Mata,
We take all customer feedback seriously, but we strongly dispute the accuracy of your review. Based on our internal records and the details of your service, the claims made are factually incorrect and do not reflect the events as they occurred.
We consider this review to be misleading and defamatory. As such, we respectfully request that it be removed or amended to accurately reflect the facts. If this is not resolved promptly, we will have no choice but to refer the matter to our legal team to review the appropriate next steps.
We remain open to resolving this amicably and are happy to discuss the matter further with you directly.
Regards,
Carpet Bright UK
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