Carfume Bewertungen 

1.546
TrustScore 4 von 5

3,8

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Honestly the only car airfreshners I'll use, always had great customer service with any issues. But the scents these guys make smell better than the original thing and long lasting too from there hang... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Have used carfume tor many years and they’re fantastic products. Used to buy online but I also now buy from TheRange. Had a small issue with the rope being frayed and they immediately sent one back o... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 2 von 5 Sternen

Edit, I contacted carfume asking for advice on what to use to help remove it. Was told baking soda and unfortunately it hasn’t made any difference. The fragrance was lovely but unfortunately it l... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Absolutely love the Hawaiian tropic scent, I don’t want to leave my car now it’s gorgeous

Unternehmen hat geantwortet

Unternehmensdetails

  1. Fahrzeugzubehörgeschäft

Informationen, die aus verschiedenen externen Quellen stammen

Carfume creates the best premium fragrances and products to make your car smell amazing! Choose from dozens of popular scents and add give your next journey a flash of happiness!


Kontaktinformationen

3,8

Gut

TrustScore 4 von 5

1546 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Keine aktuellen Aufzeichnungen über Bewertungseinladungen

Dieses Unternehmen hat Kunden in letzter Zeit nicht zur Bewertungsabgabe eingeladen, daher sind die Bewertungen möglicherweise nicht repräsentativ.

Hat 32 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

3,8

Alle Bewertungen

(1.546)

88 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Would definitely recommend. Order arrived promptly and I was really…

Order arrived promptly and I was really pleased. The bottle design is beautiful and the scent (Snow Angel) is absolutely gorgeous, my car smells amazing and you can refills. Would definitely buy again from Carfume and no hesitation to recommend the company to others.

15. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Lorraine,
Thank you for your review, we much appreciate it.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Great products

Great products , I’ve ordered a few times now and great service and communication throughout. Will definitely be back.

17. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Steven,
Many thanks for taking the time to leave us a great review.
Great to hear you'll be back.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Carfume are great quality

Carfume are great quality, great smells and great customer service, my carfume unfortunately turned up broken, I emailed customer service with pictures, and they replaced it straight away.
I would highly recommend the smell.lasts and I get complements even and drive through on the smell

8. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Nicola and thank you for your review, it is much appreciated!
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Leak and Damage to car

As other reviews have said my unit leaked and has melted the plastic on my dash. Needless to say it's gone in the bin. Avoid!

13. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Robert,
We encourage customers to email us if they have any issues.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Great experience with Carfume

Great experience with Car fume, ordered a few times very happy, scents are lovely and great price. Very easy to navigate site and quick delivery

31. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Cheryl,
Thanks for leaving us a great review. We appreciate it.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Order did not arrive. Zero communication.

Ordered a few items on 13 December - but the seller did not respond to any emails sent, we will be refunding through the bank, do not order from this company.

13. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello
An email was sent to you on: 12 Jan 13:46
regarding your issue and a full refund issued.

Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Lovely bottle design

Lovely bottle design. Very easy to put together. Smells absolutely amazing. Will be buying more

1. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Sarah,
Thank you for your review.
We appreciate it.
Carfume Customer Service

Bewertet mit 5 von 5 Sternen

Products have a lovely smell and are…

Products have a lovely smell and are also long lasting, compliments whenever I pick someone up. Design is also very nice and minimal

30. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Jo,
Thank you for your review. We appreciate it.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

The smell is absolutely amazing but the…

The smell is absolutely amazing but the substance has corroded at my door handle where I have been hanging it from. I moved it so that it wasn’t hanging, hoping that it may have just been the movement on it but it has corroded other things that have been in my car aswell. Love the smell hate the issues that have come with it

5. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Christmas order, not delivered, no contact ?!?

Ordered early December for Christmas presents. After non delivery, I was advised my order would definitely dispatch on the 20th and the delay was due to work load, but they had taken on extra staff to sort. Still nothing received and no contact, although I have emailed several times. First order I've ever done and looks like it'll be the last. Not sure I'm ever going to receive my goods?!?

2. Januar 2025
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

Hello Michele,
The multiple emails you sent actually slowed down our response, which is why we ask customers not to do so.
You then opened a chargeback, and therefore we were unable to refund you.
Carfume Customer Service

Bewertet mit 1 von 5 Sternen

Awful

Awful, ordered 5th of December. Nothing, contacted them on the 16th asking for an update. 2 days later a reply (18th) said it would be dispatched in 24hrs. Again week past. Nothing. I emailed again on the 23rd. Nothing. Cancelled via my bank to get my refund and left them to sort it.. Then i received an email from car fume this morning (3rd January) to say my order has been cancelled. Shocking. DO NOT BUY. Recently found you get cheaper at halfords. Ps, if you refund through them it can be a 10 day waiting game. Refund through your bank.

3. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Hazardous substance that has ruined my car

Terrible product! Used this as per the instructions and it has leaked and damaged my car. The media system screen plastic surround has melted, my dash has melted and turned white and the knob for the fan has melted so badly it is now misshaped! Contacted the company who don't really care if their product is damaging cars, in fact they offered me a free replacement! I work in a chemistry laboratory and know the dangers of chemicals, if this can melt plastic within a few hours of a tiny drop landing on the dash then I dread to think what it can do to skin. Please do not buy this hazardous product.

3. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Failure to deliver and poor customer service

If I could leave a zero star review I would.
I love the premium diffusers and the range of fragrances available.
Unfortunately the order I placed on 12/12:24 never arrived. I paid for delivery and the last contact I had they assured me that all items ordered before 20/12/24 would be received before Christmas.
I have contacted then again to inquire into where my order is but they have failed to respond to the email.
This order was a gift and I’m very disappointed with the company for failing to deliver.
I have cancelled all my future subscribers and wil not be ordering with them again

2. Januar 2025
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Gorgeous!

I ordered 3 items as part of the subscription package which is really affordable in my opinion. All 3 ordered arrived together and quick delivery before christmas! They all smell divine. Can't wait for my next order

18. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

Paid extra to receive in time for…

Paid extra to receive in time for Christmas, didn't arrive. I have contacted both their Facebook page and email, they don't answer either of them, very poor customer service. Wish I had ordered from many other companies that do the same thing, don't waste your time and money on this.

24. Dezember 2024
Bewertung ohne vorherige Einladung
Bewertet mit 1 von 5 Sternen

STILL NO REFUND. SCAM AVOID!!!

Ordered as it stated that they would deliver for Christmas. Nothing. The order has been left as unforfilled since the purchase was made. Should get a reply to emails within 2 days...still waiting.
Complete waste of time and money. There are other companies out there with the same style, so will be using them and canceling this order. Canceling either through the bank as there are scam warnings, or through these idiots if they actually do reply to the email.

EDIT "JEFF" has agreed to cancel and refund the order.... 10 Working Days Later....STILL NO REFUND. Oh and the company wanted me to prove to Trust Pilot that I had ordered.

EDIT

AS ADVISED IN NUMEROUS EMAILS I HAVE NOT RECEIVED THE REFUND AND BANK CANNOT FIND YOUR REFUND???

ONCE AGAIN CANNOT BE TRUSTED!!

OH, ONLY POSITIVE REVIEWS ON THIER SITE...NOT SURE WHO CAN ACTUALLY POST TO THEIR FB??

24. Dezember 2024
Bewertung ohne vorherige Einladung
Carfume-Logo

Antwort von Carfume

As advised in numerous emails to you, your refund was processed on 3rd January 2025.
Carfume Customer Service Team

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