Incredible learning platform! I have been with the platform since January 2026, and learning has been smooth. While I was trying to enrol in the Designated Safeguarding Lead (DSL) Level 5 Training,... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
Very well presented course with straightforward drop-down menu and a side-bar showing each module and the timings, for example: DSL Foundations (19 minutes); Implementing Safeguarding Strategies (18 m... Mehr ansehen
Good Afternoon, I would like to thank Hares Abdullah at Care Skills for the excellent customer service provided today. He was highly professional, knowledgeable, and very informative in answer... Mehr ansehen
Unternehmen hat geantwortet
I had a great time doing my Health and Social Care Level 3 Diploma. The models were in-depth, broadening my knowledge on a lot of things I have come across before while studying, and in real life... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
At Care Skills Training, we are dedicated to transforming care skills for tomorrow. Gain access to our comprehensive range of CPD accredited online training courses, known for their affordability, high-quality content, and user-friendly design, enabling you to learn anytime, anywhere. Our courses are meticulously crafted to help you acquire new skills in specialized areas of study. Developed by industry experts, each course covers crucial subjects, ensuring comprehensive learning tailored to your needs.
Kontaktinformationen
Vereinigtes Königreich
- careskillstraining.org
4,5
Hervorragend
422 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Braucht meist mehr als 1 Monat zum Antworten
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
easy to complete
easy to complete and helpful customer service to receive my certificate that i had pre paid for after completion. Hares Abdullah was very helpful.
22. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Hannah,
Thank you for your kind feedback. We’re delighted to hear that you found the course easy to complete and that our customer service helped ensure you received your certificate.
It’s especially great to know that Abdullah provided such helpful support—we’ll be sure to share your kind words with him.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Care Skills Training
I recently completed the…Trauma-Informed Training Course
I recently completed the Trauma-Informed Care Training course. The course content was excellent. After two weeks I had not received a copy of my certificate that I had paid for, I contacted the online chat. I was link with a gentleman called Abdullah Hares. He was very helpful and apologetic, he sent the certificate straight to me without hesitation. I thought I had ordered a hard copy certificate which I queried, he sent me a screen shot of my order pointing out that I had paid for a digital copy
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Paula,
Thank you for taking the time to share your detailed feedback.
We’re delighted to hear that you found the Trauma-Informed Care Training course content excellent and valuable.
We sincerely apologise for the delay in receiving your certificate. However, we’re very pleased that Abdullah was able to assist you promptly, send your certificate without hesitation, and clearly explain your order regarding the digital copy.
Your kind words mean a lot to us, and we truly appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Kind regards,
Care Skills Training
I enjoyed this training
I enjoyed this training, I've learned a lot. Lots of encouragement given by the lecture. The only issue I had is the quiz. It started with 2 question on dog grooming and the rest of the question were about child care. I've asked to rectify this issue but still not sorted. I got 100% correct but this is because i work with children.
17. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Lena,
Thank you for your feedback. We’re really pleased to hear that you enjoyed the training, found it encouraging, and learned a lot throughout the course.
However, we sincerely apologise for the issue you experienced with the quiz. This is certainly not the experience we aim to provide, and we understand your concern regarding the incorrect questions. Please be assured that we take this seriously, and we will escalate this to our technical team to review and rectify as soon as possible.
We also appreciate your patience in bringing this to our attention. If you have not already done so, please feel free to share any additional details so we can investigate further and ensure the issue is fully resolved.
Kind regards,
Care Skills Training
This company is doing a great job
This company is doing a great job
13. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Patience,
Thank you for your kind words. We’re delighted to hear that you feel we’re doing a great job—it truly means a lot to us.
Your support encourages us to continue delivering high-quality training and excellent service. We look forward to assisting you again in the future.
Kind regards,
Care Skills Training
Satisfied customer
It was an easy process to set up, access and complete the training. Good quality of information given.
I didn't receive the certificates on time but once I emailed I was able to download them quickly and print off. Abdullah Hares was very prompt at replying to me.
12. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Karen,
Thank you for your valuable feedback. We’re really pleased to hear that you found the course easy to set up, access, and complete, and that the information provided was of good quality.
We sincerely apologise for the delay in receiving your certificates. However, we’re glad that once you reached out, the issue was resolved quickly and you were able to download and print them without further delay.
It’s also great to know that Abdullah provided prompt support—we’ll be sure to pass on your kind words to him.
We truly appreciate your patience and understanding, and we look forward to supporting you again in the future.
Kind regards,
Care Skills Training
Care Skills Training
Care Skills Training provides a wide range of trainings. Abdullah Hares is very supportive and provides a great customer service. Would definitely recommend and use in the future.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Agnieszka,
Thank you for your wonderful feedback and recommendation. We’re delighted to hear that you’re happy with the range of training we provide.
It’s especially great to know that Abdullah delivered such supportive and excellent customer service—we’ll be sure to pass on your kind words to him.
We truly appreciate your support and look forward to assisting you again in the future.
Kind regards,
Care Skills Training
Not very impressed with this course
Not very impressed with this course, it was very basic, very repetitive and the narrator didn’t pronounce words correctly!
I will not be taking any more courses here!
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Kate,
Thank you for taking the time to share your feedback.
We are sorry to hear that the course did not meet your expectations and that you found the content too basic and repetitive. We also appreciate you highlighting the issue with the narration, as this is something we take seriously.
Your feedback is very important to us and will be shared with the relevant team so that the course content and delivery can be reviewed and improved.
We apologise for the disappointment caused and appreciate you bringing this to our attention.
Kind regards,
Care Skills Training
Very poor safeguarding training
I did the Safeguarding Children Level 3 training and it was truly very bad. The slides seemed to have been generated by an old LLM, with frequently garbled sentences. In some places sections had clearly been paraphrased from other websites by replacing key words (using "damage" instead of "harm") which sometimes resulted in really absurd statements, such as saying that "Coaches and running shoes" need to be aware of safeguarding within sports, which I can only assume was paraphrasing "Coaches and trainers". Mistakes like this gave the worrying impression that no human being has actually even proof read the course content. This is important technical information where actually understanding what your legal duties are is essential, but with this course I was often left guessing and having to do my own research online to fill in the gaps. Sometimes this meant finding the original pages that had been paraphrased for the slides, which was significantly more useful than the course itself. The self-assessment exercises were also far too complex for the course content, asking how to deal with very difficult scenarios that couldn't realistically be answered based on the learning. And the structure was a mess, with lots of irrelevant detail that felt like filler. Overall, this was an extremely low quality product and a waste of money.
16. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dera Debs,
Thank you for taking the time to share such detailed feedback.
We are very sorry to hear that the Safeguarding Children Level 3 course did not meet your expectations. We understand how important it is that safeguarding training is clear, accurate, and professionally presented, particularly given the seriousness of the subject and the legal responsibilities involved.
Your comments regarding the wording of the slides, the quality of the content, and the structure of the course have been noted and will be shared with our content and quality assurance team for review. Feedback like yours is extremely valuable in helping us identify areas that require improvement.
We also appreciate you highlighting the difficulty of the self-assessment exercises and the concerns about the relevance and clarity of the material. These points will be carefully reviewed to ensure the course content better aligns with the learning objectives.
We sincerely apologise for the frustration and inconvenience this has caused, and we thank you again for bringing these concerns to our attention.
Kind regards,
Care Skills Training
Hares Abdullah
Hares Abdullah, very efficient in resolving my queries.
5. März 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Kim,
Thank you for your kind feedback.
We’re very pleased to hear that Hares Abdullah was efficient in resolving your queries. Providing prompt and helpful support is very important to us, and your feedback is greatly appreciated.
Thank you again for taking the time to share your experience.
Kind regards,
Care Skills Training
Clear content and Excellent Customer Service
Clear content, easy-to-use platform, and excellent customer support. My certificate issue was resolved quickly. Great experience overall. Hares Abdullah was the advisor I spoke to and he was super helpful in dealing with my issue quickly and effectively. Brilliant service, thank you! I highly recommend this Care Skills Training.
28. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Eden,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found the content clear, the platform easy to use, and that you had a great experience with our customer support. Your kind words truly mean a lot to us.
We’re especially pleased to know that Hares Abdullah was able to assist you quickly and effectively in resolving your certificate issue. We will be sure to pass along your appreciation to him.
Thank you for recommending Care Skills Training. We’re glad to have you as part of our learning community and wish you continued success in your training.
Kind regards,
Care Skills Training
I do not feel this course was for…
I do not feel this course was for people working in children's homes because it was aimed at elderly care. I didn't wish to to enter my details of my personal google account
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Sam,
Thank you for taking the time to share your feedback.
We’re sorry to hear that you felt the course content was more focused on elderly care and did not fully meet your expectations for working in children’s homes. Your feedback is very important to us, and we will pass this on to the relevant team for review as we continuously work to improve our courses.
Regarding the request to enter details through a Google account, please note that this is optional and is not required to complete the course. If you ever feel uncomfortable providing such information, you can simply skip that step.
We appreciate you bringing these concerns to our attention and thank you for your feedback.
Kind regards,
Care Skills Training
no payments info available
I have order an online course with no specification details about certificates. After the completion, you have to pay extra for a PDF certificate, £10 in my case.
Information should be more clear. Avoid !
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Anca,
Thank you for taking the time to share your feedback.
We are sorry to hear that you were disappointed with the information regarding certificates. We understand how important clear details are when purchasing a course, and we appreciate you bringing this to our attention.
Please note that our courses can be completed without any additional cost, and certificates are optional. Learners can choose whether they would like to purchase a PDF or hard copy certificate after completing the course.
Your feedback is very valuable to us, and we will share it with the relevant team to help improve how this information is presented on our website.
Thank you again for your feedback.
Kind regards,
Care Skills Training
Good knowledge we can learn
Good knowledge we can learn
25. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Shiva,
Thank you for your feedback!
We’re glad to hear that you found the course informative and that it helped you gain valuable knowledge. We appreciate your support and hope you continue learning with us.
Kind regards,
Care Skills Training
Antwort von Care Skills Training
Dear Jones,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you found the course amazing. Your positive comments truly mean a lot to us and motivate our team to continue providing high-quality training and support.
If there is anything else we can assist you with, please don’t hesitate to get in touch. We look forward to supporting you again in the future.
Kind regards,
Care Skills Training
Efficient support
Lovely course provided! I sent an email to follow up on some information regarding the course. Hares Abdullah provided prompt, informative feedback and was extremely helpful throughout the correspondence. Thank you, Hares, for your professionalism.
17. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Asira,
Thank you so much for your wonderful feedback.
We are delighted to hear that you enjoyed the course and that you found the support helpful. Your kind words about Hares Abdullah are truly appreciated, and we will be sure to pass your message on to him. He will be very pleased to know that his assistance made a positive difference to your experience.
Thank you again for taking the time to share your feedback. We truly value your support and wish you every success moving forward.
Kind regards,
Care Skills Training
Awful website
Customer Service is good BUT their website is awful! Can not do simple things like purchase extra credits without contacting customer service. Because of the poor website, I would use another provider.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear,
Thank you for your feedback.
We’re sorry to hear you found the website difficult to use, particularly when trying to purchase extra credits. We appreciate you highlighting this and will share your comments with our technical team for improvement.
Kind regards,
Care Skills Training
Excellent
Good platform, interactive content, training sessions very educating and certification and transcripts easy to download.
13. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Damola,
Thank you for your excellent feedback!
We’re so pleased to hear that you found the platform easy to use, the content interactive, and the training sessions educational. It’s also great to know that downloading your certificate and transcript was straightforward.
We truly appreciate you taking the time to share your experience.
Kind regards,
Care Skills Training
Outstanding course
Had a great course for first aid training in cats, very interesting and organised. Also, very quick with the email for my certificates and they look perfect.
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Kaite,
Thank you so much for your fantastic feedback!
We’re delighted to hear that you enjoyed the Cat First Aid course and found it interesting and well organised. It’s also great to know you were happy with the quick certificate delivery and how they look.
We truly appreciate you taking the time to share your experience.
Kind regards,
Care Skills Training
Made contact due to minor issues…
Made contact due to minor issues regarding certification of a completed course. Abdullah Hares acted extremely quickly and professionally and sorted the issues immediately. Thank you so much
12. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Dear Mike,
Thank you very much for your kind feedback.
We’re pleased to hear that your issue was resolved quickly and professionally. Abdullah will be especially happy to know that his support made a positive difference to your experience.
We truly appreciate you taking the time to share this and thank you again for choosing Care Skills Training.
Kind regards,
Care Skills Training
Absolutely amazing experience
Absolutely amazing experience! Really enjoyed doing the course and it was very easy to go through
6. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Care Skills Training
Hi Alia,
Thank you so much for your wonderful feedback!
We’re absolutely delighted to hear that you had such an amazing experience and found the course enjoyable and easy to follow. That’s exactly what we aim to provide at Care Skills Training.
We truly appreciate you taking the time to share your thoughts, and we wish you all the very best in your continued learning and career.
Kind regards,
Care Skills Training
So funktioniert Trustpilot
Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.
Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.
Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.
Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.
Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.
Hier finden Sie 8 Tipps für das Schreiben von Bewertungen.
Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.
Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.