Paul was an absolute star, he explained why we was having problems and how the new authenticator system worked. He worked out a solution to our problem, and stayed with us step by step to chec... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
The team at card saver has been able to reassess our requirements and get a good price on terminal rental and processing fees. I guess this makes us feel like valued clients as we were nearing ren... Mehr ansehen
Unternehmen hat geantwortet
Jamie has strong process knowledge and has been very supportive throughout. From the very beginning, he took ownership of my application and consistently helped me whenever I had doubts. He not only s... Mehr ansehen
Unternehmen hat geantwortet
This 5 Star rating is only for Paul (customer service rep and delegated personal concierge). Paul helped our business regarding our card facilities and offered a high level of care and attention. We w... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Card Saver Ltd
Vom Unternehmen geschrieben
- Installation Service
- All of our card machines are easily installed. Whether you're looking for an integrated terminal that works seamlessly with your till or a standalone card machine, we can even help you install it with a visit from our friendly field support team.
- In-house Support
- Not only do we have an excellent dedicated customer services team, we also take pride in being one of the only merchant services provider to have an in-house technical support team.
- Fast Setup
- Most of our customers are approved within 72 hours ready to start accepting payments and saving money in a matter of days.
Kontaktinformationen
Poolfoot Farm, Butts Road, FY5 4HX, Blackpool, Vereinigtes Königreich
- 0344 2938 850
- trustpilot@card-saver.co.uk
- card-saver.co.uk
4,6
Hervorragend
2931 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat keine negativen Bewertungen beantwortet
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I will not recommend at all they are…
I will not recommend at all they are fraud they told me 16 months contract but it was 5 years.
They charges after 3Months higher their replied was 3Months you was given discount read T&C etc
Please use their services
22. Oktober 2026
Bewertung ohne vorherige Einladung
I had a great experience with cancellation…
I had a great experience with card saver just change of business set up and when I rang to cancel the boys were excellent
23. September 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your lovely review! We’re delighted to hear you had a great experience with Card Saver. It’s great to know our team made the cancellation process easy and provided excellent service. We really appreciate your feedback and wish you all the best with your business! 😊
Very good thank u
11. August 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your kind review! We’re really glad you enjoyed your experience. We truly appreciate your support ! 😊
Customer service was flawless
Customer service was flawless, Paul sorted out all my issues in no time, answering the phone within minutes of calling.
24. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your fantastic review! We're delighted to hear that Paul was able to resolve all your issues quickly and provide the prompt, efficient service you deserved. We'll be sure to pass on your kind words to him. We really appreciate your feedback!
Good advice and follow up information
Information supplied was clear and precise and the offer of contacting if I had any concerns was very good. I feel confident that my reasons for contacting the company will be processed in due course to a satisfactory conclusion.
22. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your thoughtful review. We're so pleased to hear that you found the information clear and precise, and that our team's support has given you confidence in the process. It's important to us that our customers feel informed and reassured every step of the way. We appreciate your feedback !
Excellent service from Paul at…
Excellent service from Paul at CardSaver. Professional, friendly, and very helpful throughout the process. Everything was handled smoothly and efficiently. Highly recommended!
18. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your kind words and for taking the time to leave a review. We're delighted to hear that Paul provided you with professional, friendly, and helpful service throughout the process. Ensuring everything runs smoothly and efficiently is always our goal, so it's great to know we met your expectations. We truly appreciate your recommendation and look forward to assisting you again in the future.
Fast process
Great customer service and help from the team, Lewis, Jamie and Paul helped with getting our card machine on time and made the process very easy and direct.
Highly recommend
10. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your fantastic review and recommendation. We're delighted to hear that Lewis, Jamie, and Paul were able to provide the support you needed and ensure your card machine arrived on time. Making the process simple, straightforward, and stress-free for our customers is always our priority, so it's great to know we delivered on that for you. We truly appreciate your feedback!
Great Service
Paul & Lewis were very helpful and made everything easy and smooth during the process. Follow up, helping to set up card machine all went smoothly.
5. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your kind review! We're delighted to hear that Paul and Lewis made the process easy and smooth for you. It's great to know that the follow-up support and card machine setup all went seamlessly. We really appreciate your feedback and your business, and we're always here if you need any further assistance in the future.
Took a simple person like me through a…
Took a simple person like me through a process of hot spot. Very patient. Great service. Thanks, Paul
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for the kind words! We’re really glad we could make the hotspot setup process easy and stress-free for you. Patience and great service are what we aim for, and it means a lot to hear your feedback. We truly appreciate your support!
Helpful...called back when…
Helpful...called back when needed...polite...knew what they were talking about...saved me money..
27. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your kind review. We really appreciate you taking the time to share your experience. We're glad we could help save you money and provide the support and advice you needed. It’s great to hear you found our team polite, knowledgeable, and responsive throughout the process. We look forward to helping you again in the future!
Good communications got everything i…
Good communications got everything i needed.
12. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for the great feedback! We’re pleased to hear everything was communicated clearly and that we could provide exactly what you needed. We appreciate your support!
Excellent service once again
Excellent service once again, I have been with Card Saver for a number of years now and this last interaction (renewing my contract) has again shown why I have stayed with them.
The sales staff are not pushy, knowledgeable in advising which bank to go with and the setting up of the machine (with the guidance from Paul) could not have been easier.
As you can gather, I highly recommend Card Saver.
11. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your continued support and kind feedback. We’re pleased to hear you had another positive experience with our team, and that Paul made the setup process easy for you. Your recommendation means a lot to us!
Paul has been so helpful
Paul has been so helpful .
A credit to your Company .
He was able to answer all questions and was very patient when tyring to help us set up the new machine .
Thank you
29. April 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your kind words! We're delighted to hear about your positive experience with Paul. He truly is a valued member of our team, and it's great to know he was able to answer all your questions and support you patiently through setting up your new machine.
We’ll be sure to pass along your feedback to him—it will mean a lot. If you need any further assistance, please don’t hesitate to reach out!
Paul Morrision was very helpful and…
Paul Morrision was very helpful and resolved my query very fast and quickly. A really good service.
Thank you Paul
27. April 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your kind feedback! We're delighted to hear that Paul was able to assist you quickly and effectively. Providing fast and helpful service is exactly what we strive for, and it's great to know Paul delivered on that for you.
We'll be sure to pass along your thanks to him—he’ll really appreciate it. If there’s anything else we can help you with in the future, please don’t hesitate to get in touch!
Very helpful and friendly
Very helpful and friendly. Been with Card Saver for many years and never had any major problems.
20. April 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your kind words and for your continued loyalty over the years. We’re really pleased to hear that you’ve found our team helpful and friendly. We truly appreciate your support!
We had an issue with our terminal
We had an issue with our terminal. Paul sorted the problem quickly and efficiently.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you for your feedback. We’re glad to hear that Paul was able to resolve the issue with your terminal quickly and efficiently. We’ll be sure to pass on your kind words to him. If you ever need further assistance, we’re always here to help.
Do not use card saver. Unfounded and mishandled legal challenges
I am sharing my experience with Card Saver to help others who may find themselves in a similar situation.
I received a communication in October 2020 claiming an account was in arrears, however I had never signed any contract with Card Saver, nor had I ever been provided with any agreement naming me as a contracting party.
Years later, the alleged debt was pursued by MIL Collections Ltd, despite no documentation ever being provided to support liability.
Throughout the process, I:
Formally disputed the alleged debt in writing
Requested a copy of any contract or agreement
Made it clear that no liability was acknowledged
Made no payments at any point
No contractual documentation was ever produced.
I also submitted a formal Subject Access Request (SAR) to Card Saver, following their own instructions and providing identification. To this date, that SAR has not been fulfilled, and no complete data disclosure has ever been provided.
This made it impossible to verify what data they were relying on or whether any lawful basis for processing existed.
Despite this, the alleged debt continued to be asserted via their agent.
The matter was ultimately returned to Card Saver by MIL Collections Ltd, and no further substantive response was received.
From my experience, there were:
Significant delays and lack of communication
Failure to provide requested documentation
Failure to comply with a SAR
Inconsistent and evasive responses
In terms of defending myself, I focused on:
Not acknowledging the debt
Requiring proof of any contract
Keeping everything in writing
Understanding that debts in Scotland are subject to a 5-year prescription period if not enforced
Based on the timeline, the alleged obligation is now extinguished under Scots law in any event.
This is not legal advice — but if you are in a similar position, it is worth checking:
Whether you actually signed anything
Whether the debt has been properly evidenced
Whether a SAR has been complied with
Whether time limits may apply
I would strongly recommend documenting everything carefully and seeking independent advice where needed.
1. August 2025
Bewertung ohne vorherige Einladung
Great costumer service
Great costumer service
Thanks james
28. März 2026
Bewertung ohne vorherige Einladung
Antwort von Card Saver
Thank you so much for your kind words! We're really glad you had a great experience. James will be especially pleased to hear your feedback — we’ll be sure to pass it along. We’re always here if you need any further assistance!
THESE GUYS ARE SUPERB
23. März 2026
Antwort von Card Saver
Thank you so much! We’re really pleased to hear you had such a great experience speaking with our team. Your feedback means a lot, and we’re always here whenever you need us!
Excellent customer service
Excellent customer service from Suzie. She is a credit to the company and kept us informed and updated at all times. Technical Support from Paul was also very professional and resolved our issue very quickly.
18. März 2026
Antwort von Card Saver
Thank you so much for your kind feedback! We're delighted to hear that Suzie provided excellent customer service and kept you well informed throughout. We'll be sure to pass along your lovely comments to her.
It's also great to know that Paul in Technical Support was able to resolve your issue quickly and professionally.
We truly appreciate you taking the time to share your experience, and we’re always here if you need any further assistance.
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