As per every other review on here, paid for initial one-off report at £5.95 and lured into a hidden subscription of £39.90 per month. No other emails since the initial report - most companies will pro... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
As per every other review on here, paid for initial one-off report at £5.95 and lured into a hidden subscription of £39.90 per month. No other emails since the initial report - most companies will pro... Mehr ansehen
Unternehmen hat geantwortet
Disingenuous, with information which you can otherwise get for free. Customer services will point at the T&C's if you complain. No refund on the £39/monthly subscription. Poor service, use an alterna... Mehr ansehen
Unternehmen hat geantwortet
Vile company as previous other reviews this company ISN'T transparent about signing you up to a subscription 48hrs after you pay . Contacted them and raised a complaint requesting a refund and they h... Mehr ansehen
Unternehmen hat geantwortet
As with every other review on here I performed a one off car check but they signed me up for a monthly subscription which was not wanted, required or used. Unfortunately this was on a business accoun... Mehr ansehen
Unternehmen hat geantwortet
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After paying £5.95 for a car check report, they tried to charge £39.9 and again for £5.95. Thanks for my bank they have recognised fraud and didnt let the payment through. When i paid for the report, it did NOT say i have signed up for any sort of subscription.

Antwort von Car Checking

Antwort von Car Checking
Disingenuous, with information which you can otherwise get for free. Customer services will point at the T&C's if you complain. No refund on the £39/monthly subscription. Poor service, use an alternative instead.
The company had opportunity to provide better customer service at the time and chose not to, I don't want anything further to do with them, and I encourage others to take note.

Antwort von Car Checking
As per every other review on here, paid for initial one-off report at £5.95 and lured into a hidden subscription of £39.90 per month. No other emails since the initial report - most companies will provide you with an invoice or reminder email or at least marketing, the fact this company doesn't only shows how much they rely on business by hoping customers don't notice and forget all about them rather than offering a true service or having transparent business model. Appalling.

Antwort von Car Checking
As with every other review on here I performed a one off car check but they signed me up for a monthly subscription which was not wanted, required or used. Unfortunately this was on a business account which had the payment automatically assigned so it was not noticed until our annual account review. I absolutely despise individuals / companies that make a living this way. Will be persuing with trading standars.,

Antwort von Car Checking
Vile company as previous other reviews this company ISN'T transparent about signing you up to a subscription 48hrs after you pay . Contacted them and raised a complaint requesting a refund and they have just ignored my complaint!!
EU/UK laws state customers should have 14 day's cooling off period and transparent charges..... obviously this scamming trash doesn't follow the rules and hide their scam buried in the Ts&Cs ****AVOID SCAMMERS****

Antwort von Car Checking
Dodgy charges – avoid at all cost!
I had a very similar experience to other reviewers here. What looked like a small one-off payment turned into an unexpected attempt to charge a recurring fee a few days later (around £39.90). There was no clear indication during signup that this would become a subscription.
I’ve flagged it to my bank, but I’m not sure if I’ll get any refund. It’s extremely concerning that this happens without proper transparency.
This feels misleading at best. Be very careful before entering your card details – read everything closely or avoid altogether.
Update 10 Apr 2026: Car-checking.com has now refunded my money, and I appreciate the prompt action taken.
However, this does not change my overall concern. The sign-up process lacks transparency, particularly around recurring charges. They need to significantly improve both transparency and customer service. When I initially contacted customer support, the agent was not helpful at all and focused only on referencing fine print in the terms and conditions rather than addressing my concern.
I hope they take this feedback seriously and make the necessary improvements.

Antwort von Car Checking
Do not give this shower your card details. monthly subscription..no phone number to get your money back

Antwort von Car Checking
Paid initial fee to check a car I was looking to buy which checked out and have bought car, however on checking my bank statement have had 2 further payments of £39.90 taken. Contacted customer services who told me it clearly stated I was signing up for this as a monthly subscription, it did not and i don't need any additional checks at this time, as a gesture of good will they have said they will refund £39.90

Antwort von Car Checking
Scam do not use a legal con with hidden costs

Antwort von Car Checking
Got the same scam payment of £39 which was clearly not stated on the sign up. All you have to do is ring up their number and demand a refund and for the subscription to be cancelled and they will refund you.

Antwort von Car Checking
Shocking service would definitely not recommend. Paid for a check on a car then as I have now read the reviews, i had the same charge of 39 taken off my account 2 days later. Checked the history of many cars and never had a company try to sign me up to a hidden direct debit. Have reread emails and nowhere is it clear that this will happen so clearly trying to scam. Have called to cancel and will be contacting my bank as well. Do not use.

Antwort von Car Checking
I would give this company zero stars if could i used their services to get one vehicle report at £5.95 i even phoned them to confirm everything which they confirmed and two days later £39.90 has come out of my bank, when i phoned them to complain i was told that i had automatically been enrolled onto their monthly subscription package and i would not receive a refund as it clearly states this on their website which it does not, i have contacted my visa company who will cancel this payment.

Antwort von Car Checking
Do not use this company. I wanted a one off report on a recent car purchase, cost £5.95. I have noticed that there is a monthly subscription cost of £39.40 which i did not agree too. There was not email from the car check prior to this payment confirming that a payment is being made or indeed confirming that I had entered into a subscription.
I have managed to cancel my card to stop any future payments since it's not set up as a direct debit. The bank,Nationwide, very helpful have agreed to pursue the refund from Car check on my behalf.
I recently phoned car check to cancel, they told me it has been cancelled and I would recieve an email. Guess what still waiting.
DO NOT USE THIS COMPANY

Antwort von Car Checking
Warning and warning ❗❗ Scammers ❗❗ Do not use this site because they engage in fraud by tricking customers into signing up for supposed subscriptions, which are not listed on their website. ❗❗ There is only information about basic, seemingly one-off payments to check vehicle history. Banks are aware of these scammers because there are thousands of customer complaints about this company. REPORT AND BLOCK ❗ You should also report this to the appropriate police unit that deals with this type of fraud, "Action Fraud."
Now, scammers, be careful because you have targeted my family, who are cybernetics, and we will publish all information. You now have one option: refund all monies owed to affected customers, or you will be publicly reported in the mass media.
Just please ignored any messages from them because they are liars ❗ Stop trying to explain about anything ❗Many banks knows what u do . There are to identical websites . No any information about subscription at all there are only amount to car check nothing else .

Antwort von Car Checking
Dodgy as!
Appear to charge a small, one off fee - however a couple of days later an attempt to make a recurring charge of £39.90 - fortunately this was declined by my bank.
Editing my initial review to reflect their response. The sign up process is not clearly indicating there is regular, monthly fees. It looks like your TrustPilot reviews say it all really.

Antwort von Car Checking
I would have given them zero stars if it was available.
DO NOT USE THIS COMPANY - IT'S A SCAM.
Tucked away in their Ts&Cs, your £5.95 payment actually signs you up for a £39.90 monthly subscription.

Antwort von Car Checking
Terrible service paid £20 for report, only not to be able to view or download my car report shocking! want a full refund.
will be contacting my bank.

Antwort von Car Checking
As with all others on here submitting a complaint, I paid £5.95 for a one off report, but nowhere is it clear that this then activates a subscription despite what their auto response constantly states here. Luckily my bank blocked the additional payment, but now I have the inconvenience of my card being cancelled.
I received my report as requested, but the company works on the basis that they will probably catch a few people out on the subscription. This will trap those who are not IT literate and their banks don't pick up the fraud.

Antwort von Car Checking
Scam website, trick you into a £40 monthly subscription even if you think you are just paying for a single car check. No hope of a refund, I don’t know how this is legal. STAY AWAY

Antwort von Car Checking
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