Cameroremovals Bewertungen 102

This removal company damaged our furniture (we have before and after photos and videos). The bed is a sleepmotion hydraulic bed (£1400) as my husband has spinal fusion surgery so needs this. The bed had screws missing, a bent metal post (stood on?) scratched and chipped on the solid wood and a broken foot. The £800 mattress was ripped, dirty and smelt musty. The dressing table had a broken leg and a foot missing. Other smaller items were scratched and broken. Items were quoted as being “blanket wrapped” while in storage. We have receipts as all furniture was new. We have had no explanation as to why the items were in this condition and no apology. I phoned and emailed 2-3 times a week. I tried to negotiate and was offered £100. I sent a quote for the bed to be painted €600 as the restorer said it was beyond repairing. I heard nothing and my emails got a standard response “ I will speak to my director and get back to you”. I informed the company that I would wait 4 weeks from delivery and then start proceedings at the small claims court. This finally prompted a response and we settled on a figure. Emotionally, I have been upset and can’t believe a “professional” company could behave like this and treat our hard earned for belongings in this way. The furniture was for our new extension but we don’t want it now as it’s broken and looks old. I have had furniture for 30 years that hasn’t suffered such treatment.