typical scam! They clearly say on their webiste that you need to add credit for outgoing calls and SMS. When you aim to buy, you see the information that you need to have credit for inbound calls, and... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I thank you very much for your assistance, we are always available, and we always help customers to avoid losing their information. I want to spend more than 1 year with you and I have no regrets at a... Mehr ansehen
Unternehmen hat geantwortet
I don't understand if they have bots replying or humans but it is just superb customer support that happens in minutes. Never seen customer service like this with other large platforms and marketplace... Mehr ansehen
Unternehmen hat geantwortet
My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times un... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Your Second Number in an app. A real phone number you can use on any device. No SIM cards, no extra phones. Free video calls and chat included. For personal or business use. https://call.com/about/
Kontaktinformationen
Frankreich
- call.com
3,3
Akzeptabel
23 Bewertungen
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Das haben sich andere Leute angesehen
typical scam
typical scam! They clearly say on their webiste that you need to add credit for outgoing calls and SMS. When you aim to buy, you see the information that you need to have credit for inbound calls, and this information is contradicting with what is on the other page and made to fool you to buy rhe service and realize later you have to pay!
4. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Amir Solist, thank you for your feedback. We’re sorry to hear that your experience caused frustration, and we’d like to clarify a few important points.
Our pricing structure is designed to be transparent. There is no charge for incoming calls to Call.com numbers apart from USA and Canadian numbers.
Before completing a purchase, users are clearly notified within the app about any applicable charges, including the requirement for credit for incoming calls to certain numbers. This information is presented to ensure customers can make an informed decision prior to confirming their purchase.
I thank you very much for your…
I thank you very much for your assistance, we are always available, and we always help customers to avoid losing their information. I want to spend more than 1 year with you and I have no regrets at all.
30. April 2026
Antwort von Call.com Telecom Ltd
Dear Ralph Stanley Julmiste,
Thank you so much for your kind words and continued trust! We truly appreciate your loyalty over the years. It means a lot to know that our availability and support have made a positive difference in your experience. We’re always here for you!
Antwort von Call.com Telecom Ltd
Dear Muhammad Dawer,
Thank you so much for your incredible 5-star rating! We’re delighted to hear that you had a great experience with our customer support. We put a lot of effort into making sure every customer feels valued, and it means a lot to us that you took the time to share this feedback.
Your trust and support mean the world to us. Thank you again for choosing us!
I don't understand if they have bots…
I don't understand if they have bots replying or humans but it is just superb customer support that happens in minutes. Never seen customer service like this with other large platforms and marketplaces. This is ublievable.
17. April 2026
Antwort von Call.com Telecom Ltd
Dear Sunny Ali,
Thank you so much for your fantastic review! We are absolutely thrilled to hear that you had such a great experience with our customer support team. We truly value our customers and always strive to provide quick and personal assistance.
Just to reassure you, all of our responses come directly from our team – no bots here! We believe in human connection and want to ensure every interaction is as helpful and genuine as possible. Your feedback means a lot to us, and we’re so glad we could exceed your expectations.
Thanks again for taking the time to share your thoughts!
Satisfied 🙂
30. April 2025
Antwort von Call.com Telecom Ltd
Dear Wahid Ahmad Samady,
Thank you so much for your wonderful review! We’re delighted to hear that you’re satisfied with our service. We truly appreciate you taking the time to share your experience. Your feedback means a lot to our team!
Great Support and Quick Service
I had a great experience with Call.com. My Vyke account transfer was completed smoothly, and the OTP issue was resolved quickly. The support team was very helpful and responsive. Highly recommended!
1. April 2026
Antwort von Call.com Telecom Ltd
Dear Mohammad Arshad,
Thank you for your valuable feedback and for sharing your experience!
It’s great to hear that your account transfer went smoothly and the OTP issue was handled quickly. Your feedback means a lot to us, and we’re grateful for your recommendation!
overall best service
overall best service. I'm using this service for 3 years. Also have good customer support.
26. März 2026
Antwort von Call.com Telecom Ltd
Dear Harith Gallage,
Thank you so much for your kind words and for taking the time to share your experience with us!
We truly appreciate your trust and loyalty over the past 3 years—it means a lot to our team. We're glad to hear that you've consistently had a great experience and that our customer support has been helpful along the way.
Thanks again for your support and for leaving this review—we’re always here for you!
Antwort von Call.com Telecom Ltd
Dear Adrien Mampuya,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that you had a great experience with our team support.
Your feedback motivates our entire team to keep raising the bar and delivering the best possible service.
If you ever need anything in the future, we’ll be more than happy to assist you.
Thanks again for taking the time to share your experience!
Shitty app and service
Renewed my number for an year. After a few days went to login and was unable. Contacted support they claimed a refund request was made. Lost both my number and money.
27. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Math Tank,
We’re really sorry to hear about your experience, and we completely understand how frustrating this situation can be. After reviewing your conversation with our Customer Service Team, we see that a refund for the U.S. number renewal was processed through Google Play, which led to the number being removed from your account.
To help clarify, the team also shared screenshots from the Google Play Dashboard confirming the refund date. We also wanted to mention that a Customer Service Representative reached out to you by email four days ago with an option to restore the number.
Antwort von Call.com Telecom Ltd
Dear Zakaria Barmaki,
Thanks so much for the great review and 5-star rating! We’re really glad to hear you had a fast and smooth experience. It really means a lot to us that you took the time to share your feedback—your support is greatly appreciated.
it says "fetch credit product error"…
it says "fetch credit product error" when I try to add credit on any device. Now I'm stuck.
11. März 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Mike. Did you try to reach us at support@call.com? We are very responsive and take immediate action on any issues reported to us
I have tried multiple times to renew my…
I have tried multiple times to renew my account, but it has not been successful. Previously, it was working perfectly fine before the merged of VYKE. I even recommended your service to some of my friends.
Unfortunately, my main number expired and I lost access to it. This number is registered on multiple platforms, so it is very important for me to recover and renew it.
I have tried contacting support several times, but I have not received any response to my queries.
Please assist me in resolving this issue as soon as possible.
28. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi. Without your name or any reference, it is not possible to help you. Could you update your review with at least your name? An email to support@call.com is usually responded to within hours
This is a trash app
This is a trash app, use only if you want to waste your hard earned money.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
We appreciate any constructive feedback. So if you have something to say, feel free to express any details. If you you are a real user with a problem, we are more than happy to listen to you. Write to us at support@call.com
My Experience With Call.com has been F Horible…
My Experience With Call.com has been horrible.. I cant Recommend to any User especially Africans. They stereotype a lot, rude customer support. Bought a number then tried to renew countless times until the number expired, only to find out they required KYc. After Uploading the KYC document, they claimed it was altered.. An Original Document altered! later on claimed they could not verify since its not clear. Very Anyhow People.... Bycot at all Cost. You will end up Loosing Clients and contacts!
14. Januar 2026
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Dear Raymond. Our support staff take care to handle all users politely. You were asked to complete KYC due to incomplete payment information(not complete address). The image you uploaded was not recognizable. I suggest you reach out to support@call.com in order to resolve this.
Great concept and app
The service is really good and the app works perfectly. I'm able to have a second number without having to buy a mobile plan. I use it to make calls and send SMS without any issue. 100% would recommend!
12. Dezember 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Thank you so much! We work hard to improve and expand the features to make users happy to stay with us
I’ve had a very disappointing…
I’ve had a very disappointing experience with Calldotcom/Vyke. My number isn’t being renewed and my account balance is not being updated, even though I’ve already tried multiple international and local cards. Instead of actually resolving the issue, they keep sending the same automated response every time.
It’s extremely frustrating because there is no real customer support, no proper troubleshooting, and no willingness to fix the problem. I’ve been left without service and without any helpful guidance.
I hope they improve their customer support and actually assist users instead of relying on automated replies.
26. November 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Ameer
You tried multiple times to use an address for the credit card transaction that we could not accept due to the regulations. In such cases, our response be the same each time. From our support system, I can see that this was resolved, and your number was in the end renewed. I hope this cleared things up for you. And if not, please email support@call.com
Useless service and poor customer follow up
I have had the service for nearly 2 years, but now it has completely fallen on its face. No incoming calls or SMS messages on my French number, promised to be sorted out in 2 weeks, and now on day 17, still not sorted. Offered 2 months free on the number, but doesn't help, as all my French artisans will only call a French number. This means missed deliveries and appointments. Inconvenient doesn't describe it.
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Ian. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)
French number has stopped working!
This was fine but now the French number does not work. the company has emailed admitting that there is a problem with their French provider and my number could be down for a couple of weeks or maybe never! It's been down a week so far and has caused huge inconvenience to me!
13. November 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Hi Ashley. You are right to be upset. As you are aware, our previous number provider for French numbers was closed for lack of compliance, with no prior warning to us. We have since been approved for as a direct operator with the French authorities. Rerouting our old number ranges takes some time, and is a process we don’t control ourselves. But be assured we are pushing for a quick resolution. Your number will be functioning again once this is completed. Warm regards, Rolf Larsen (CEO)
Been using them for a while and love…
Been using them for a while and love the experience. One of the best calling apps so far.
8. September 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Thank you so much! We continue to do our best to improve the app and our service
Great customer support
Great customer support. Ported my USA number from Skype, very happy so far!
2. Mai 2025
Bewertung ohne vorherige Einladung
Antwort von Call.com Telecom Ltd
Thank you Matt. We aim for support to be very responsive to any inquiries. Happy to hear you like the app!
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