Cakehead Bewertungen 

299
TrustScore 5 von 5

4,9

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I have brought cakes from Cakehead for many years. Never had a bad experience the cakes are to die for. Better still anytime I have had to contact customer services I have been totally impressed by... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Fantastic experience. I needed gluten-free vegan brownies at short notice and Nancy was so helpful. I was a little late ordering on Friday and they arrived at 11am Saturday. I was so impressed with... Mehr ansehen

Bewertet mit 5 von 5 Sternen

What a wonderful company can’t recommend highly enough. Customer service is outstanding. My friend who is a body shop consultant was absolutely delighted with her brownies so much so that she reviewed... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

The team at Cakehead made our Corporate Gifting a breeze. They were quick to respond, get us a quote, and deliver on amazing tasting treats for our clients. They even followed up to ensure all deliver... Mehr ansehen

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4,9

Hervorragend

TrustScore 5 von 5

299 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

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4,9

Alle Bewertungen

(299)

15 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Just the best!

Not only are their vegan brownies fantastic (loved by non vegans too!), their service is excellent. I ordered for the wrong date and only realised at the last minute. The team at Cakehead sorted it out and I got my brownies in time for our party 🎉
They will remain my go to for party catering or lovely postal gifts.

21. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Hi Diane, Thank you so much for writing such a lovely review about our cakes and customer service. We are so pleased we managed to get the cakes out in time for your party, we hope they went down a storm! Great to hear you'll be a returning customer too!

Bewertet mit 5 von 5 Sternen

Best vegan brownies and amazing customer service

The vegan and gluten-free brownies - incredible! Moist, with the right amount of chocolatey sweetness. A very well balanced box of flavours.

Nancy really helped look after me and my order and I am grateful for her kind efforts.

5. Juli 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for writing such an amazing review! We are delighted the cakes went down well and hope you'll be back again soon for more delicious treats!

Bewertet mit 5 von 5 Sternen

Pure Quality!!!!

Great website,flawless customer service,very good packaging which made sure the goods were received in perfect condition,good value for money!!!Especially as next day delivery was inclusive in the price. Bought these cakes as a Birthday present for a friend: they made a delicious gift & we were told they were of "excellent"quality. This tempts us to order more for ourselves & definitely recommend to Friends & Family.This company just translates into pure quality.

25. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thanks for such an incredible review! We're super pleased you were impressed with our free next day delivery service and can see the effort we've put in to creating great cakes which is so important to us! You definitely need to treat yourself, this is your sign!

Bewertet mit 5 von 5 Sternen

Amazing cakes and fantastic customer service

I ordered 2 x indulgent boxes for the staff at my child’s school. I placed this order over the phone and the person I spoke to was so helpful and nothing was too much trouble for her. I will definitely order from this company again as she made the process so easy.

24. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for a great review! We're so happy we could help and make the ordering process easy for you. We hope the cakes went down a storm with the staff at the school!

Bewertet mit 5 von 5 Sternen

Warning - Highly Addictive

Warning - these cakes are very very addictive! Amazing quality and gift boxes to suit all occasions. All wrapped immaculately and just taste amazing. Amazing caramel shortbread and the brownies ...well they are to die for! :) I just love them all! Fabulous company, fabulous quality and a must for cake lovers. Keep up the good work x

20. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Hi Emma, Thank you so much for such a kind review. We are so pleased you love our cakes and your lovely words have been a delight to read for everyone here at Cakehead. We work super hard to ensure great quality cakes so it's amazing you see this. We hope to hear from you soon for more delicious cakes.

Bewertet mit 5 von 5 Sternen

Absolutely delicious

Absolutely delicious. I was afraid they would be small, but they aren't, and the flavours taste just like home-made. Will definitely order again.

5. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for your review Elizabeth, we really appreciate your support! Great to hear you'll be ordering again. :)

Bewertet mit 5 von 5 Sternen

Delicious

Family love them. I will certainly be ordering as gifts again.

1. Juni 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for your review, we're super excited to hear you'll be ordering again in the future! :)

Bewertet mit 5 von 5 Sternen

This was my first time using this…

This was my first time using this company. I ordered the gluten free cakes for friend's birthday. She sent me a pic before tucking in, they looked superb and she said they tasted absolutely delicious.

25. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Hi Shirley, Thank you so much for your brilliant review. We are over the moon your friend loved them and could resist them long enough to take a photo! Hopefully you'll try some for yourself soon!

Bewertet mit 5 von 5 Sternen

Great customer service

We initially had a few issues but I must say the customer service team have been fantastic. Our latest box contained some yummy gluten free and vegan brownies. The chocolate orange were our favourite! The brownies exceeded our expectations, and our friends loved the non gluten free ones too! Extremely responsive and understanding customer service. Thank you.

23. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Hi Chloe, thank you so much for writing a review and also making the effort to update it as well! We are so sorry you initially encountered a few issues, the team are absolutely over the moon the brownies exceeded your expectations. Thank you for such valuable feedback and please do let us know if there's ever anything else we can do! :)

Bewertet mit 5 von 5 Sternen

We placed an order with Cakehead to…

We placed an order with Cakehead to celebrate Employee Appreciation Day earlier this year within our company. Needless to say, we had a very pleasant experience from ordering to receiving the sweet treats.

We were served by Lauren and she was extremely helpful throughout the process and ensured that the products were sent out in order to be received on the correct day. She even went further to print thank you notes to each team member, which made the experience all the more personal.

Thank you to the team at Cakehead! We at Vantage DC were very impressed and look forward to ordering again in the near future.

6. Mai 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much Nina for this fabulous review! We are honestly over the moon you were pleased with our service and the cakes of course! What a great company to make a gesture on Employee Appreciation Day, we're honoured to have been able to help!

Bewertet mit 5 von 5 Sternen

Amazing Brownies, fantastic customer service

Bought the Vegan and Gluten Free Variety box on two occasions, and they do not disappoint. Taste delicious, great variety of flavours, arrive so fresh. Packaging is excellent and stylish and the personalised note is a lovely touch.
Delivery has been spot on both times and the customer service is brilliant.
I would definitely recommend Cakehead and will be using them again and again.

28. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for taking the time and making the effort to write a review for us! We really do appreciate you supporting our business in such a huge way. We love to hear you were pleased with the cakes and bakes and thought our customer service was excellent! Please do get in touch soon for more cake!

Bewertet mit 5 von 5 Sternen

AMAZING

Amazing treats, our team can't get enough of it!
Special thanks to Lauren N. for her friendly and professional service!
We will be back :)

28. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much Sara for a fantastic review! So glad to hear you and the team were happy. Do come back! :)

Bewertet mit 5 von 5 Sternen

Amazing and friendly Service - Brownies WOW

Amazing and friendly service, excellent prices and the brownies taste out of this world, will definitely be ordering more - ordering was so easy and with the Vegan/Gluten Free options available as well this made for such ease. The presentation box they arrived in looked so nice and with the personalized sticker inside this was brilliant attention to detail - the brownies melt in your mouth so yummy - the whole team loved them - thank you so much

28. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

We're really pleased you thought our brownies and service was up to scratch! How brilliant that the whole team was happy?! Thank you so much for writing a review for us and please do let us know if there's anything we can do in the future!

Bewertet mit 5 von 5 Sternen

Heaven in a box

I received a box of Gluten Free/vegan Billionaire shortbread, orange Brownies & nut Brownies within a day of ordering well wrapped in a lovely presentation box & containing several messages saying " put the kettle on, you deserve these & enjoy. " My husband & I agreed they were worth every penny, delicious & moreish & they certainly brightened up my day after a brutal knee operation. Perfect treat for a loved one, present or for yourself as a delicious treat.

21. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for writing a review for us, you're too kind. We are over the moon you and your husband loved the brownies, that's great! We're also super pleased you took the time to admire the packaging too- it's really kind of you to comment on that. We hope you're feeling much better after a few cakes and bakes, let us know if you ever need more!

Bewertet mit 5 von 5 Sternen

Excellent brownies, presentation and smooth ordering process

I used this company to send out some mixed brownie/cake gifts and also had the pleasure of sampling some myself. They were honestly the nicest brownies I have tasted and the presentation was excellent.

It was great to know that the gifts sent out were of such good quality.

The ordering process was easy and everything was sent out on time and in accordance with the instructions given. The communication with the company was also very good throughout.

I will certainly be ordering again!

20. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Thank you so much for an excellent review, we're so happy you were pleased and will be ordering again! Please do let us know if we can do anything to help in the future as we'd love to send out delicious cakes for you again!

Bewertet mit 5 von 5 Sternen

I wish I could recall how I came across…

I wish I could recall how I came across this absolute gem of a company but it in the great scheme of things I guess that doesn't matter, only that now I've discovered it, there's no going back!
My first order was as a Christmas gift so unfortunately I didn't get to experience its delights personally. However the recipient of my gift made time to write a thank you email telling me how scrumptious her gift was and how much her family loved the contents.
So, I recommended Cakehead to my son who was looking for a gift for his auntie and uncle.
Again the feedback was nothing short of 100% positive.
Well I thought it was about time I found out for myself.
I manage a small team and we hadn't all been together for over 2 years, so when we recently planned a wee socially distanced gathering back in the office, my treat was to supply the cakes. Back in the day it would have been 10 fudge donuts from Greggs, but no more!
I ordered The Happy Box. 18 portions of delicious yummyness, and now I'm boss of the year, with bells on.
We've still got a way to go before we're all under the same roof again, but when we are, I've been instructed to supply more, or risk losing my boss of the year crown.
No arguments from me.
On a more practical note, delivery is free, beautifully packaged, and at your door the following day.
You're welcome 😁

14. April 2022
Bewertung ohne vorherige Einladung
Cakehead-Logo

Antwort von Cakehead

Hi Diane, we hope you're well! Thank you so much for such a kind review. We can't believe how much effort you've put into this for us, you're just amazing! We at Cakehead are SO happy to have pleased you and the team, we hope the cakes didn't last long! Please keep in contact and let us know if you ever need anything at all... especially cake!

Bewertet mit 5 von 5 Sternen

Perfect product for a sweet treat or gift.

I have now ordered from this company five times and the quality of product is fabulous. If you want something sweet, The Cakehead slices are delicious and reliably well made, as well as presented beautifully and packaged effectively this is a brilliant product. We have had three of their ‘Indulgent’ boxes containing brownies, flapjacks and billionaires shortcake slices. One we used as a birthday cake at a picnic so no plates were required as we simply passed around the beautiful box. It was easy to transport on the picnic and the box was placed into a recycling bin afterwards. Ideal for a picnic.
The ‘Vegan box’ was hugely appreciated and loved as a Xmas gift by our friends and we have recently ordered a ‘Happy box’ as an Easter gift for my cousin.
Honestly, all the sweet slices in these boxes are delicious - the best we have ever tasted. They are full of natural products, free from additives and as healthy as anything with sugar in can be! Brilliant as a gift, a treat or - if you’re feeling indulgent - a perfect weekend treat!
I recently emailed the team at Cakehead to compliment their ‘Indulgent box’ which we had shared with family as my 65th birthday cake and I received the most lovely, friendly and warm personal email in response from Lauren. Thank you for that it was a lovely personal touch.
I will definitely be using this company again and all my family want their products now as gifts. That’s Xmas 2022 sorted then!

9. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

What an incredible review! We are honestly over the moon and a bit speechless at the kindness you've shown supporting our business! We really do appreciate the effort and time you've taken to praise us and our products and services. We are delighted that our cakes have proven to be a delicious gift for friends and family and that you plan to continue ordering from us- even for Christmas! Thank you so much, your support is greatly appreciated and we are always here if you need anything! :)

Bewertet mit 5 von 5 Sternen

Tasty Brownies and Fantastic Customer Service

Not only do the cakes taste fantastic, but the customer service is also excellent. The cakes were sent out for delivery as I requested. Unfortunately, Dpd delivered them to another address).
This wasn't the fault of Cakehead. But not only did they say they would get another box to my recipient, when the lady I spoke to realised it was to an address near her, she said she would hand-deliver them herself. This was much appreciated.
I've since ordered another box of brownies as a gift for someone else. These were delivered fine and were thoroughly enjoyed by the recipient.

6. April 2022
Bewertung ohne vorherige Einladung
Cakehead-Logo

Antwort von Cakehead

Thank you so much Monica for writing a review and supporting our business. Your kindness and support is really appreciated! We are super sorry DPD delivered to the wrong address and so pleased that we could solve the issue! Thank you for ordering from us again, we hope you'll order again in the future and if you need anything- you know where we are!

Bewertet mit 5 von 5 Sternen

Best brownies ever

Being gluten free isn’t easy - but these brownies are the best I’ve ever had - THe raspberry and coconut brownies are the best cakes I have ever had - they are so good in fact I have to hide the box from the rest of the family as they eat these ones first before their own boxes of cakes !

6. April 2022
Bewertung ohne vorherige Einladung
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Antwort von Cakehead

Hi Jo, Thank you so much for writing such a fabulous review of our vegan and gluten free bakes! The best cakes you've ever had is a huge compliment and we are delighted to have such great feedback! Thanks!. :)

Bewertet mit 5 von 5 Sternen

Can’t rate highly enough

Can’t rate highly enough, I approached as a corporate customer c25 boxes ordered they even added our logo on the sticker inside. Customer Service, delivery, packaging and actual product all fantastic. So happy I supported a small business and they were amazing!

31. März 2022
Bewertung ohne vorherige Einladung
Cakehead-Logo

Antwort von Cakehead

Thank you for writing such a wonderful review of our corporate boxes! We are so pleased you were happy with the service and of course the cakes and bakes! We truly are grateful for the support and hope you'll be back soon for more! :)

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