Byway Bewertungen 

1.355
•
TrustScore 5 von 5

4,9

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Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

Great experience with Byway. We took a train holiday from UK through Germany and round Poland, based on a Byway suggested/standard route with a slight adjustment made for us. That took so much of... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Our journey was well planned from the outset with excellent service from Byway throughout. We loved the train journeys themselves which went through some beautiful areas and enjoyed exploring some ne... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

We had an excellent trip from Leicester to Ravenna via Milan and Bologna and back via Turin, Lyon and Brussels. Excellent customer service in planning. Very clear instructions re trains and hotels. T... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Experience of planning a bespoke journey was excellent. When it became a reality it more than delivered and beat flying hands down. 1st class on the French and Spanish high speed trains were terrific.... Mehr ansehen

Unternehmen hat geantwortet

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Vom Unternehmen geschrieben

Personalised slow travel holidays by train, boat and bus in the UK and Europe. 100% flight free trips from a certified B Corp. All holidays include travel and accommodation, financial protection from ABTA and free disruption replanning. We'll be at your side on WhatsApp throughout your trip, and we'll give you a digital journey guide with local suggestions and all of your tickets in one place. We offer flight-free holidays across Europe, from Scotland to Sicily, Spain to Switzerland.


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4,9

Hervorragend

TrustScore 5 von 5

1355 Bewertungen

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4,9

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(1.355)

257 Bewertungen in den letzten 12 Monaten

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Bewertet mit 5 von 5 Sternen

Byway Travel are super stars

Byway Travel are super stars. Thorough, efficient planning before our trip, unobtrusive but quietly supportive during the journey while we enjoyed ourselves, but they really stepped up when we needed them. Eurostar cancelled our train home but Byway support were there for us - arranged a new train, found a hotel for the night, they sorted everything while always staying positive, courteous and friendly. So easy to deal with. Would we recommend? Definitely yes. Will we go again with Byway? Absolutely.

1. Juli 2026
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Antwort von Byway

Hi Mrs Sargent,
Thank you for this brilliant review. A Eurostar cancellation on the way home is never what you want, so we're really glad the team could step in and get everything sorted, from a new train to a hotel for the night, while keeping things positive and friendly throughout. It's also really lovely to hear that the support before and during the trip itself felt unobtrusive but there when you needed it. We'd love to help you plan your next adventure soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Trip to the Baltic States

Byway organised our recent trip to Vilnius in Lithuania, Riga in Latvia and Tallinn in Estonia, with an additional couple of nights in Helsinki. As usual for us this wasn't an off the peg itinerary but one which we planned with enthusiastic help (from Beau).
Outbound to Vilnius we travelled via Amsterdam, Osnabruck, Kiel and the overnight ferry to Klaipeda in Lithuania; coming back we took another overnight ferry from Helsinki to Stockholm then back via Malmo, across Denmark back to Osnabruck and Amsterdam. Within the Baltic states we used the local trains, though we gather coaches might have been faster, then took the busy short ferry crossing to Helsinki.
We enjoyed the Baltic capitals: different from one another, but all modernising fast, all with lots to see, with very different languages but English everywhere widely spoken. It was particularly good to go in midsummer when the days are long.
One or two hiccups apart, the team were very good at the planning stage, accommodating our changing requests. The Journey Guide was excellent. There were quite complex travel arrangements, and for a couple of legs of the journey the team provided back up reservations in case DB let us down badly; but it all worked. The accommodation was as ever a mix of classes and styles but always interesting.
This was our sixth Byway holiday. That speaks for itself.

28. Mai 2026
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Antwort von Byway

Hi Lydia and Guy,
Thank you so much for this detailed review, and for travelling with us for the sixth time. We're incredibly grateful for your continued trust in us to plan such adventurous and complex itineraries. The Baltic capitals sounds like a wonderful route, and we're really pleased Beau could help bring it all together with such enthusiasm. It's great to hear the Journey Guide was excellent, and that the backup reservations gave you peace of mind on the trickier legs. The Baltic states in midsummer with those long days sounds like perfect timing too. We can't wait to start planning number seven with you!
- The Byway team

Bewertet mit 5 von 5 Sternen

Break to Bergen

What a wonderful holiday we have had organised by Byway. From the first enquiry through to support on our trip when we needed it, the team has always responded quickly and efficiently. Our trip was through five countries with six stops and over 2500 miles travelled. The Bergen to Oslo line with a side trip down to Flam was amazing and a high light.
The hotels were all within walking distance from the station and of a high standard. We really enjoyed the ferry crossings in our deluxe cabins.
Our journey home was on 28 June one of the hottest days in Europe with trains slowing down due to the heat. The team at Byway made last minute changes to our itinerary to ensure that we arrived home with minimal delay. I will certainly be booking a rail holiday with them again, no hassle with driving and navigation or deciding upon accommodation. So a relaxing adventure was ensured!

16. Juni 2026
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Antwort von Byway

Hi Diane,
Thank you for this brilliant review. Five countries, six stops and over 2500 miles sounds like a great trip, and the Bergen to Oslo line with a side trip to Flam is hard to beat for scenery. We're really pleased the hotels and ferry crossings all lived up to expectations too. Travelling home on one of the hottest days in Europe with trains slowing due to the heat sounds like quite a challenge, and we're glad the team could make those last minute changes to get you home with as little delay as possible. We hope to help you plan your next rail adventure soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

To Porto Via Paris, Barcelona and Madrid

I’ve never liked travelling, but until Elon Musk develops a teleporter, we will have to travel to visit other places. I hadn’t had a proper holiday in years so was determined to take one this year, early if possible. I kept putting it off until May when I thought it will be now or never.

I wanted to visit Porto for personal reasons, but with uncertainty about air travel due to the situation in the Gulf, I looked in the first instance to trains. I found Byway without much searching and said I wanted to go ASAP. Normally, this company plans trips months ahead but somehow they accommodated me for the first week in June. I would travel outwards June 1 stopping overnight in Paris, 2 nights in Barcelona, 1 in Madrid, and 3 in Porto then fly back.

They fixed me up with four amazing hotels, including a ninth floor suite in Madrid, and sorted out my queries about e-tickets including en route.

My only regret is that I didn’t book another day in Paris and another in Madrid. For health reasons I prefer to travel late in the day; it can take a while to get my ancient back moving. I would have liked especially to have spent a full day in Paris to revisit the sights I saw in 1992, in particular the Eiffel Tower and the Louvre. This time I had to settle for the July Column in the Place de la Bastille.

I’ve been to Spain before but not Madrid and had to settle for admiring the quite fantastic buildings around my hotel.

My passport runs out this year, and next year, if I am still alive and kicking, I would like to visit Ireland, in particular Dublin, so if I do, I will use Byway again.

1. Juni 2026
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Antwort von Byway

Hi Alexander,
Thank you for this wonderful review, and we're so pleased we could help pull a trip together for you at such short notice for your trip to Porto. It sounds like quite an adventure! We're really glad the hotels all worked out so well, and that the e-ticket queries were sorted along the way. We completely understand the wish for more time in Paris and Madrid, there's always so much to see. Hopefully we can help you plan that trip to Dublin next year :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Great Experience

We are very happy with our experience with ByWay. Not only was booking our journey easy, they also informed us two days prior to an issue caused by the rail strikes - they recommended a solution and booked our new tickets. We highly recommend them and will use them for any future journey.

26. Juni 2026
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Antwort von Byway

Hi Tim and Paula,
Thank you for your kind words. It's great to hear that booking your journey felt easy from the start, and we're really pleased the team could flag the rail strike issue two days ahead and get your new tickets sorted with a solution already in hand. We'd love the to help you with your next rail trip too!
- The Byway team

Bewertet mit 5 von 5 Sternen

First time with Byway

First time with Byway. Adapted trip to suit my preferences, very flexible in planning. Sorted all travel and hotels ( which were great) and the support function via what’s app really impressed me. Travelling by train gives you real sense of the countries you pass through. A proper adventure. Yes there’s some queuing but you get that with planes! Will certainly use Byway again. 5 stars

22. Juni 2026
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Antwort von Byway

Hi Martin,
Thank you for this lovely review, and for taking your first trip with Byway! It's great to hear the flexibility worked well for shaping the trip to your preferences, and that the hotels and WhatsApp support both impressed along the way. We couldn't agree more that train travel gives you a real feel for the countries you're passing through, and we'd love to help you plan another trip in the future :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Byways - ace!

This is the second year I have used Byways they are ace. Friendly, helpful and knowlegable. They provide a perfect rail holiday. Giving you all the freedom of feeling that you are on your own, you are, with the constant back up of their great travel app. Great!

10. Juni 2026
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Antwort von Byway

Hi Mr Beach,
Thank you for being back with us for a second year, that's brilliant to hear. We're really pleased the team came across as friendly, helpful and knowledgeable throughout. That balance of independence with a safety net of support is exactly what we hope a rail holiday with us feels like. Hopefully we can help you plan year three soon!
- The Byway team

Bewertet mit 5 von 5 Sternen

Great experience, well organised

Thoroughly enjoyed our first European train trip and appreciated the organisation done for us by Byways. Every connection worked well and the hotels were just great. It was good to know that there was someone to provide support during the trip, although not needed. Definitely recommend to anyone wanting to avoid all the hassle and carbon emissions of flying.

19. Juni 2026
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Antwort von Byway

Hi Annette,
Thank you for this wonderful review. We're so pleased that your first European train trip went so smoothly, with every connection working well and the hotels living up to expectations. It's great to hear that knowing support was there was reassuring, even if you didn't end up needing it. We'd love to help you plan your next slow travel trip in the future!
- The Byway team

Bewertet mit 5 von 5 Sternen

Supportive staff encouraged confidence for first rail trip.

We were keen to travel by rail and a friend recommended this company and it lived up to expectations From the outset we found exploring the options on the website good and then finalising our options through a phone call was easy. For first timers getting to grips with the Rail Planner app takes awhile but in addition to a useful zoom seminar there was phone back up. The overall quality of our dealings with staff whether through phone, email or WhatsApp has been excellent and all of them had extreme patience in dealing with the likes of us!

9. Juni 2026
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Antwort von Byway

Hi Geraldine,
Thank you for this fantastic review, and we're glad your friend's recommendation lived up to expectations. It's great to hear that the website made exploring your options easy, and that finalising things over the phone felt straightforward too. Getting to grips with the Rail Planner app can take a little time, so it's good to know the Zoom call and phone support helped. We're really pleased the team's patience came through in every interaction, whether by phone, email or WhatsApp, and hopefully we can help you plan your next adventure soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Outstanding support in a crisis!

They helped us plan the holiday and offered useful suggestions and ideas. It was lovely leaving all the booking of the trains and accomodation to Byway which all worked perfectly. The support was instant and when we were stranded in France on a broken down train, the support via Whatsapp was so reassuring and instant, trying to change our next train. They stayed in contact until 3am and we were safely in our hotel. Outstanding service!

22. Juni 2026
Bewertung ohne vorherige Einladung
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Antwort von Byway

Hi Janine,
Thank you for this lovely review. It's great to hear the planning suggestions helped shape the holiday, and that handing over the train and accommodation bookings worked out so well for you. A broken down train in France sounds like a stressful moment, so it's wonderful that the team stayed on WhatsApp with you until 3am to get things sorted and make sure you arrived safely at your hotel. Hopefully we can help you plan your next adventure soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Excellently organised holiday with one or two unusual aspects.

Well organised holiday on a somewhat unusual itinerary. My journey with Byways followed on from some earlier travel (not arranged by Byways) and was therefore one-way. I needed a special arrangement to receive all the Byways documentation before I left home for the earlier trip, which was in a remote area with uncertain wi-fi facilities. This was achieved. My Byways journey involved an overnight ferry and rail transport through Germany and France, with various stops on route. The hotels chosen had charm or historic interest - sometimes both. I needed special assistance from Byways via Whats App following an accident and injury. This involved changing a reservation from a seat on an upper carriage deck to a lower carriage deck. Due to heavily booked trains, this required a significant change of route at short notice. It was done super-efficiently and very kindly, appreciated all the more because my confidence had taken a hit. I would certainly use Byways again if I was planning a similar type of trip. Very useful to have experience of them as I seek ways to avoid plane travel whenever possible.

24. Mai 2026
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Antwort von Byway

Hi Gillian,
Thank you for this thoughtful and detailed review. It's great to hear that the team could accommodate the special arrangement for receiving your documentation early, especially with uncertain wifi on the cards before you'd even set off. An overnight ferry and rail journey through Germany and France with hotels chosen for their charm and history sounds like a wonderful way to travel. We're so sorry to hear about your accident and injury, and really glad the team could rearrange your seating and reroute things at short notice, especially with the trains so heavily booked. We're really pleased that the team could help at a time when your confidence had taken a hit, and we hope it eased some of the stress for you. We hope to support many more plane-free journeys for you in the future!
- The Byway team

Bewertet mit 5 von 5 Sternen

European rail travel made easy

We've just returned from a fabulous trip. Byway put together an excellent itinerary for us to enjoy. All travel arrangements, including a last minute coach booking to get us to Verona when a rail strike threatened to disrupt our journey were excellent . The detailed, bespoke journey planner made it hard to go wrong. An excellent website, easy booking system great hotel choices and first rate customer service. Highly recommend.

20. Juni 2026
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Antwort von Byway

Hi Kath,
Thank you for this wonderful review. A rail strike threatening to disrupt your journey to Verona is stressful, so we're really glad the team could get a coach booked at the last minute to keep things on track. Great to hear the bespoke journey planner made everything easy to follow, and that the website, booking system and hotel choices all came together nicely too. We'd love to help you plan your next slow travel adventure :)
- The Byway team

Bewertet mit 5 von 5 Sternen

We've just returned from our third…

We've just returned from our third holiday arranged by Byway. They've been great at tailoring holidays to match our requirements. Always helpful and informative. They take the stress away from making the arrangements, ensuring we can enjoy the experience

21. Juni 2026
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Antwort von Byway

Hi Elizabeth,
Thank you for this lovely review, and thank you so much for travelling with us for a third time, it means a lot. It's great to hear that each holiday has been tailored to match what you're looking for, and that the team have been helpful and informative throughout. So glad we could help take the stress out of all the arrangements and hopefully we can help you plan holiday number four soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Good choice of journeys & hotel…

Good choice of journeys & hotel options.
Very good & fast replies with all communications - initially email & WhatsApp messages on your journey.
All staff well -informed helpful & polite.

9. Juni 2026
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Antwort von Byway

Hi Keziah,
Thank you for your lovely review. We're so happy that the journeys and hotel options worked well for you, and that the email and WhatsApp communication felt quick throughout. Really pleased to hear that you found the team to be well-informed, helpful and polite. Hopefully we can help you plan your next adventure soon!
- The Byway team

Bewertet mit 5 von 5 Sternen

Satisfied repeat customers.

We have now had four holidays with Byway. They have all been well organised and have been on itineraries which we have chosen. The choice of hotels is good, the preparation for using the slightly scary Interrail app excellent and the support during the trip (rerouting to avoid difficulties etc) excellent. We intend to go on further Byway holidays and have recommended them to friends,

4. Juni 2026
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Antwort von Byway

Hi there,
Thank you so much for your kind words, and for choosing to travel with us four times, that means a lot and we really appreciate it. Great to hear that the hotels have worked well for you, and that the Interrail preparation has helped make the app less scary. We're also really pleased that the support has helped smooth over any difficulties along the way. Thank you for recommending us, and we look forward to helping you plan holiday number five! 
- The Byway team

Bewertet mit 5 von 5 Sternen

We had a delightful Italy trip

We had a delightful Italy trip - four cities and all by train! Instead of being bored waiting in airport lounges, we watched the beautiful country side! As seniors, we appreciated that Byway was helpful with all our specifications for travel and hotels. The support is prompt, friendly and warm. We recommend Byway and we will definitely do another trip with them!

15. Juni 2026
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Antwort von Byway

Hi Veena,
Thank you for this wonderful review. Four Italian cities all connected by train sounds like a fantastic way to explore, and definitely much more scenic than airport lounges! Really pleased the team could accommodate your specific preferences for travel and hotels, and that the support felt warm and friendly throughout. We can't wait to help you plan the next one :)
- The Byway team

Bewertet mit 5 von 5 Sternen

A fantastic company who go out of their…

A fantastic company who go out of their way to make your holiday special and a success

16. Juni 2026
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Antwort von Byway

Hi Ian,
Thank you for this lovely review. It really means a lot to hear that the team went the extra mile to make the trip feel special. We'd love the chance to help with your next adventure!
- The Byway team

Bewertet mit 5 von 5 Sternen

Fantastic service from start to finish…

Fantastic service from start to finish which enabled us to have a wonderful holiday. Would definitely recommend.

15. Juni 2026
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Antwort von Byway

Hi Jude,
Thank you so much for your kind words! It's really lovely to hear that the support throughout made such a difference to your holiday. Hopefully we can help you plan another trip before too long :)
- The Byway team

Bewertet mit 5 von 5 Sternen

We had a great trip around Scandinavia

We had a great trip around Scandinavia. We were able to tailor our itinerary and the advance information Byway provided was clear and comprehensive. We enjoyed having all the trains and hotels booked, but then being free to do what we wished at each location. Byway’s customer service during our holiday was excellent and if there were any queries the Byway team replied by WhatsApp within minutes.

27. Mai 2026
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Antwort von Byway

Hi there,
Thank you for this lovely review. Scandinavia is such a wonderful part of the world to explore by rail and it sounds like a brilliant trip. Really pleased the advance information set you up well, and that having everything pre-booked left you free to enjoy each destination at your own pace. Great to hear the team were so responsive throughout too. We'd love to help you plan your next adventure soon :)
- The Byway team

Bewertet mit 5 von 5 Sternen

Really fantastic company

Really fantastic company - helped us to craft our perfect honeymoon fitting in everything we wanted, gave lots of information and prepared a very useful itinerary for before we went giving details of our tickets and everything we needed to do beforehand, and when we were actually on holiday, provided round the clock advice and helped iron out any issues with travel we encountered. I couldn't recommend them highly enough!

6. Juni 2026
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Antwort von Byway

Hi Morris,
Thank you for this wonderful review, and congratulations on your honeymoon! It sounds like a really special trip and we're so pleased we could help make it everything you'd hoped for. Really glad the preparation and documentation all felt thorough beforehand, and that the team were on hand to help with anything that came up along the way. We hope to help you plan your next adventure together soon :)
- The Byway team

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