Buytavio Bewertungen 55

TrustScore 3.5 von 5

3,3

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

I had some trouble with the web site. I could not manage my account and stop reoccurring shipments as I had just received my first shipment and another was going to go out. Ava was very helpful and... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 1 von 5 Sternen

Placed order for bundle etc February 19. Was not aware this was a preorder. Immediately after placing order, I realized there was a mistake and contacted Tavio to fix it. Was told it’s not pos... Mehr ansehen

Unternehmen hat geantwortet

Bewertet mit 5 von 5 Sternen

Once I was able to connect with someone, my issues were taken care of. The system needs better communication. The email links do not work. I had to manually look up Tavio on the internet and use the c... Mehr ansehen

Bewertet mit 5 von 5 Sternen

My experience with Tavio was very positive because I had a very prompt, efficient customer service agent that handled my request to cancel. I am happy I was assisted by Ana. I would recommend Tavio to... Mehr ansehen

Unternehmen hat geantwortet


Kontaktinformationen

3,3

Akzeptabel

TrustScore 3.5 von 5

55 Bewertungen

5 Sterne
4 Sterne
3 Sterne
2 Sterne
1 Stern

Hat 88 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

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Unternehmen auf Trustpilot dürfen keine finanziellen oder anderweitigen Anreize oder Gegenleistungen für das Verbergen von Bewertungen anbieten. Bewertungen spiegeln die Meinung einzelner Nutzer wider und nicht die von Trustpilot. Mehr erfahren

Bewertet mit 5 von 5 Sternen

Customer service

Once I was able to connect with someone, my issues were taken care of. The system needs better communication. The email links do not work. I had to manually look up Tavio on the internet and use the communication link offered there.

7. April 2026
Bewertung ohne vorherige Einladung
Bewertet mit 5 von 5 Sternen

Julienne was very kind

Julienne was very kind. She offered me several options regarding my request for a refund. Although, I chose not to keep the product, she was nice and professional. In the end, Juliene gave me a full refund and told me to keep the product so I did not have to worry about shipping.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Cindy,

Thank you for taking the time to share your experience.

We’re very pleased to hear that Julienne was kind, professional, and able to guide you through several options regarding your request. It’s always our goal to make sure customers feel supported and informed, especially when handling concerns like returns or product issues.

We truly value your feedback and are glad to know you had a positive experience with our team. If you ever need assistance in the future, we’ll be happy to help.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Kris

Kris, in customer service, has been very responsive to my emails & questions. I appreciate the good follow up. thank you.

16. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Kris,

Thank you so much for taking the time to share your feedback. We’re really glad to hear that Kris has been responsive and helpful in addressing your questions. Providing timely and attentive support is something we truly strive for, and it’s great to know that your experience reflected that.

We truly appreciate your kind words and your support. It means a lot to our team. If there’s ever anything more we can assist you with, we’re always here to help.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Caring and Quick Customer Service

Easy to order. Great customer service! Unfortunately I needed to return the product because I couldn't use it due to pregnancy and Juliene went above and beyond to help me get my refund. She was caring and understanding throughout the process.

19. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Grace,

Thank you so much for sharing your experience with us. We truly appreciate you taking the time to leave such thoughtful feedback.

We completely understand your need to return the product due to your pregnancy, and your health and safety always come first. We're glad that Juliene was able to support you with care, understanding, and efficiency throughout the refund process.

Providing a smooth and compassionate experience is very important to us, and it means a lot to know that Juliene went above and beyond to assist you. Your kind words will certainly be shared with her.

Wishing you all the best during this special time, and please don’t hesitate to reach out if you need anything in the future.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

I had some trouble with the web site

I had some trouble with the web site. I could not manage my account and stop reoccurring shipments as I had just received my first shipment and another was going to go out. Ava was very helpful and I am using the product now and so far I like it any will probably order more. But Ava made me feel better about everything, so well done!

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Glenda,

Thank you for sharing your experience. We’re sorry to hear you had trouble managing your account and stopping the recurring shipments, especially so soon after your first order. We completely understand how frustrating that can be, and we appreciate you bringing it to our attention.

We’re glad Ava was able to assist and help put your mind at ease. Providing clear and supportive service is very important to us, and we’re happy she made a positive difference.

It’s also great to hear you’re enjoying the product so far, and we truly appreciate your openness to ordering again. If you need any further assistance with your account or future orders, please don’t hesitate to reach out. Thank you again for your feedback.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Excellent customer service experience

My experience with Tavio was very positive because I had a very prompt, efficient customer service agent that handled my request to cancel. I am happy I was assisted by Ana. I would recommend Tavio to my friends and family. Looks like they really do stand by their products.

7. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Diane,

Thank you for sharing your experience. We’re glad to hear your request was handled promptly and efficiently, and that you received the support you needed.

It’s great to know Ana made a positive impression and was able to assist you well. We take pride in providing helpful and reliable service.

We truly appreciate your recommendation and your kind words about our commitment. Your support means a lot to us.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Steph was a big help with my order

Steph was a big help with my order. She's professional and courteous. I am impressed with the results of our interaction.

17. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Debbie,

Thank you for taking the time to share your experience. We’re glad to hear that Steph was able to assist you in a professional and courteous manner, and that your interaction met your expectations.

Providing prompt, respectful, and helpful support is very important to us, and it’s great to know that Steph made a positive impression while handling your order. Your feedback reassures us that we’re on the right track.

We truly appreciate your kind words and support. If you ever need assistance again, please don’t hesitate to reach out. We’re always here to help.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Steph was great and getting back to me…

Steph was great and getting back to me quickly and really trying to give me all the viable options to stay as a customer.

15. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Jessica,

Thank you so much for sharing your experience with us. We truly appreciate you taking the time to highlight the support you received.

We’re glad to hear that Steph was able to respond quickly and walk you through all the available options to help you make the best decision. Providing thoughtful, timely, and helpful service is exactly what we strive for, and it’s great to know that came through in your experience.

We truly value your support and look forward to continuing to assist you whenever you need us.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Steph provided excellent customer service

Steph was absolutely great at giving me suggestions for getting the most out of castor oil belt. She provided excellent customer service.

10. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Carmen,

Thank you so much for taking the time to share your experience. We’re truly glad to hear that Steph was able to guide you with helpful suggestions and ensure you’re getting the most out of your castor oil belt.

Providing clear, supportive, and personalized assistance is something we always strive for, so it means a lot to know Steph delivered excellent customer service and made your experience a positive one.

We appreciate your kind words and look forward to continuing to support you whenever you need us.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Steph was warm and friendly and handled…

Steph was warm and friendly and handled my problem graciously and kindly. I was surprised (!) that customer service in this day could be so actually service oriented. A rare experience with rout/dismissive customer service today!
What a joy to experience. Thank you
Kathleen

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Kathleen,

Thank you so much for your kind words. We’re truly glad to hear that Steph provided such warm and thoughtful support.

It means a lot to know your experience stood out, especially when great service can feel rare. Your feedback made our day, and we’ll be sure to share it with Steph.

We appreciate your support and are always here whenever you need us.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Great service

Steph answered all my questions. Very knowledgeable and friendly. I was surprised at the quick response.

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Cindy,

Thank you so much for your thoughtful feedback! We’re delighted to hear that Steph was able to answer all your questions with clarity while providing a friendly and knowledgeable experience. Delivering timely and helpful support is something we truly value, so it’s wonderful to know the quick response stood out to you.

We’ll be sure to share your kind words with Steph as recognition like this means a lot to our team. Feedback like yours motivates us to continue providing the level of service our customers deserve.

Warm regards,
Tavio

Bewertet mit 1 von 5 Sternen

Never received order for $149 of product

I made an order for $149 February 18, 2026 and I am still waiting as of April 18, 2026 for this order. I have attempted to email twice but emails never seem to go through. I wonder if it's a bogus company. Tracking my order is in China somewhere. Can't seem to contact anyone about this.

18. Februar 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Linda,

We’re very sorry for the long delay and the difficulty you’ve had reaching us. We understand how frustrating it is to wait this long without clear updates, and your concerns about the tracking and overall experience are completely valid.

While your tracking shows movement, the shipment appears to be significantly delayed beyond the expected timeframe. We recognize this is not acceptable and understand how this situation would raise concerns.

To make things right, we’ve processed a full refund for your order. Please allow standard processing time for it to reflect in your account.

We sincerely apologize for the inconvenience, and we hope we’ll have the opportunity to regain your trust and serve you better in the future.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Sideboard

Steph was great in reacting quickly to my problem and assisting with a replacement

14. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Deborah,

Thank you for taking the time to share your experience. We truly appreciate you highlighting how quickly Steph was able to respond and assist with resolving your concern.

We understand how important it is to get timely support, especially when something goes wrong, and we’re glad Steph was able to step in and help arrange a replacement right away. Providing efficient and reliable service is something we always strive for.

Your feedback means a lot to us, and we’ll be sure to pass along your kind words. If there’s ever anything else you need, we’re always here to help.

Warm regards,
Tavio

Bewertet mit 1 von 5 Sternen

I purchased this product and it says…it would help with bloating.

I purchased this product and it says full refund in 30 days. Well I tried it, got hives the very next day. Sent a message about these results, asked for a refund (full) and of course have heard nothing. I would love to send a picture so people can see how bad it is. I had to go to a doctor today for steroids. DONOT BUY THIS PRODUCT!!!

13. April 2026
Bewertung ohne vorherige Einladung
Buytavio-Logo

Antwort von Buytavio

Hi Judith,

We’re very sorry to hear about your experience and truly appreciate you bringing this to our attention. We understand how upsetting it must have been to experience hives and to require medical treatment, and we sincerely regret the distress this has caused you.

We also acknowledge your concern about the refund request and the lack of response. This is not the level of service we aim to provide, and we want to make sure your case is properly looked into and resolved as soon as possible.

Could you please share the email address you used for your order or contact us again at support@tavio.com so we can locate your request and assess it right away? Once we have your details, we’ll ensure this is reviewed and handled appropriately.

We appreciate your patience and the opportunity to make this right. We hope to restore your trust in us moving forward and provide you with a better experience in the future.

Warm regards,
Tavio

Bewertet mit 1 von 5 Sternen

Not happy!

I am very disappointed. It took 16 days to receive my order. The contents were not what a requested (very tiny bottle of oil when the picture showed a large, fat bottle of oil). I sent it back the day after I received it and the sender refused it. I am requesting a refund of all monies spent on the original order. Looking forward to getting this resolved.

14. April 2026
Bewertung ohne vorherige Einladung
Buytavio-Logo

Antwort von Buytavio

Hi Sandra,

We’re really sorry to hear about your experience, and we completely understand how frustrating this must have been. Waiting 16 days for your order, receiving something that didn’t meet your expectations, and then having trouble with the return is certainly not the experience we want for you. We also appreciate you raising the concern about the oil size, and while our product listings aim to accurately reflect what’s included, we understand how this could have been disappointing.

To make things right, we’ve gone ahead and processed a full refund for your order, and we’ve also canceled your subscription to ensure no further charges or shipments occur.

Again, we sincerely apologize for the inconvenience this has caused. If there’s anything else we can assist you with, please don’t hesitate to reach out. We truly hope to have the opportunity to provide you with a better experience in the future and regain your trust.

Warm regards,
Tavio

Bewertet mit 1 von 5 Sternen

Placed order for bundle etc February…

Placed order for bundle etc February 19. Was not aware this was a preorder. Immediately after placing order, I realized there was a mistake and contacted Tavio to fix it. Was told it’s not possible to make any changes. I had to wait almost two months-!!!-, for shipment. Except, I NEVER received my order! Company is not responding to my inquiries.

I’m out $169. Another scam. Very disappointed!

10. April 2026
Bewertung ohne vorherige Einladung
Buytavio-Logo

Antwort von Buytavio

Hi Bea,

We’re very sorry to hear about the experience you’ve had with your order and the frustration this has caused, especially with the delay and lack of response to your inquiries. We understand how upsetting it is to wait for an item and not receive clear updates or the product itself.

To help us assist you faster and investigate your case properly, could you please send us an email at support@buytavio.com with your order details? Our team will prioritize reviewing your shipment status and ensure we provide you with a clear resolution as quickly as possible.

We truly regret the inconvenience this has caused and appreciate your patience while we look into this. We hope to have the opportunity to resolve this for you and regain your trust in the future.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

I was able to place an order

I was able to place an order, can't wait to try the product. Steph was very kind and helpful.

13. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Nina,

Thank you so much for your kind words and for placing your order, we truly appreciate your support. We’re glad to hear that your experience went smoothly and that Steph was able to assist you with kindness and care.

Your feedback means a lot to us, and we’re excited for you to try the product. If you have any questions or need anything along the way, please don’t hesitate to reach out. We’re always here to help.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Ana - Excellent Customer Service

Ana was a great communicator and helped me pause my subscription. While I am super pleased with the wrap and enjoy the scented castor oil, I want to use the product for an extended period of time before I pay for any more product.

13. April 2026
Bewertung ohne vorherige Einladung
Buytavio-Logo

Antwort von Buytavio

Hi Katie,

Thank you so much for sharing your kind feedback. I’m really glad to hear that Ana was such a great communicator and that you’re enjoying both the wrap and the scented castor oil.

It means a lot to know you’re taking the time to fully experience the product, and we truly appreciate your thoughtful approach. If you ever have any questions or need support along the way, please don’t hesitate to reach out.

Wishing you continued enjoyment with your wrap.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Customer Service with this company

Customer Service with this company, Tavio has been top notch! Mitch has been very timely about thoroughly answering all of my questions and very helpful suggestions as well.

12. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi Holly,

Thank you so much for your kind words and for taking the time to share your experience. We’re truly glad to hear that Mitch was able to provide timely, thorough, and helpful support throughout your inquiries.

Our team always strives to ensure every customer feels heard, supported, and confident, so it means a lot to know we met that standard for you. We will be sure to pass along your feedback to Mitch, it will definitely make her day.

We appreciate your trust in Tavio and are always here if you need anything further.

Warm regards,
Tavio

Bewertet mit 5 von 5 Sternen

Mitch was very helpful in answering my…

Mitch was very helpful in answering my questions.

8. April 2026
Bewertung ohne vorherige Einladung
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Antwort von Buytavio

Hi John,

Thank you so much for sharing your experience. We’re truly glad to hear that Mitch was able to assist you and answer your questions so helpfully.

We really appreciate you taking the time to leave this kind feedback. It means a lot to our team, and we’ll be sure to pass your kind words on to Mitch. Providing supportive and helpful service is always our goal, and it’s wonderful to know we met your expectations.

Thanks again for your support and for choosing us. We’re always here if you need anything else in the future.

Warm regards,
Tavio

So funktioniert Trustpilot

Auf Trustpilot hat jeder die Möglichkeit, Bewertungen abzugeben. Der Verfasser einer Bewertung kann diese jederzeit bearbeiten oder löschen, und die Bewertungen werden angezeigt, solange der jeweilige Nutzer-Account aktiv ist.

Unternehmen können über automatische Einladungen zur Bewertungsabgabe einladen. Diese Bewertungen werden mit dem Hinweis „verifiziert“ versehen, um darauf hinzuweisen, dass es sich um echte Erfahrungen handelt.

Erfahren Sie mehr über die verschiedenen Arten von Bewertungen.

Zum Schutz unseres Portals setzen wir auf eine Kombination aus spezialisierten Mitarbeitern und cleveren Technologien. Erfahren Sie, wie wir gefälschte Bewertungen bekämpfen.

Erfahren Sie mehr darüber, wie Bewertungen auf Trustpilot gehandhabt werden.

Hier ​finden Sie 8 Tipps für das Schreiben von Bewertungen.

Die Verifizierung hilft sicherzustellen, dass es sich bei den Bewertungen, die Sie auf Trustpilot lesen, um Bewertungen von echten Menschen handelt.

Anreize für das Schreiben von Bewertungen anzubieten oder selektiv zur Bewertungsabgabe einzuladen, kann den TrustScore verfälschen. Deshalb verstößt beides gegen unsere Richtlinien.

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