James at Buyawarranty was very helpful and knowledgeable and was able to answer my questions to help me make the most informed decisions possible to best meet my needs. He was reliable and always call... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
I could not be more delighted with Thomas Clark the advisor I had call me. He was patient, got in with it without any messing about, answered all my questions clearly and concisely, and all in all I h... Mehr ansehen
Unternehmen hat geantwortet
Thomas was brilliant! Really helpful and even though the company quote had changed he managed to get me my cover for a discounted price! Talked me through the whole policy and sent me his email if the... Mehr ansehen
Unternehmen hat geantwortet
The whole process of getting a warranty for my car was excellent especially due to James Reed the sales manager. He was very helpful and polite He answered all my questions and assured me of my c... Mehr ansehen
Unternehmen hat geantwortet
Unternehmensdetails
Vom Unternehmen geschrieben
Buy A Warranty is a trusted UK vehicle warranty provider, helping drivers protect their cars and vans from unexpected repair costs and breakdown expenses. We provide flexible car warranty and van warranty plans designed to give motorists peace of mind, dependable support, and greater confidence on the road. Whether you have recently purchased a used car, rely on a family vehicle, or need protection for a van, Buy A Warranty makes vehicle cover simple, accessible, and easy to manage. Our warranty options are built to help reduce the financial stress of sudden mechanical or electrical faults, so you can avoid costly surprises when problems occur. Customer care is at the heart of our service. From your first enquiry to ongoing aftercare, our team offers clear guidance, explains the claims process in straightforward terms, and helps you choose the right level of vehicle warranty cover for your needs. With competitive pricing, transparent support, and a commitment to delivering a smooth customer experience, Buy A Warranty supports drivers across the UK with reliable vehicle protection they can trust from start to finish. We are here to help you stay protected, manage repair risks, and drive with confidence every day.
Kontaktinformationen
Vereinigtes Königreich
- buyawarranty.co.uk
4,7
Hervorragend
284 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 48 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
Couldnt get warrenty i needed anywhere…
Couldnt get warrenty i needed anywhere else then got a phone call from these guys and got even a better deal
27. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that you were able to get the warranty cover you needed with us, especially after finding it difficult elsewhere. It’s also great to know our team contacted you and helped arrange an even better deal. We always want customers to feel supported, informed and confident in their cover. We really appreciate your feedback and wish you safe and happy driving.
Polite explained all I wanted to know
2. Juni 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re pleased to hear that our team was polite and explained everything you wanted to know clearly. It’s important to us that customers feel comfortable, informed and supported when choosing their warranty cover. We’re glad we could answer your questions and provide the help you needed. We really appreciate you taking the time to share your feedback. Wishing you safe and happy driving.
They explained in detail
3. Juni 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re pleased to hear that everything was explained to you in detail. It’s important to us that customers fully understand their warranty cover and feel comfortable with the information provided before making a decision. We’re glad our team could give you clear and helpful support throughout the process. We really appreciate you taking the time to share your feedback. Wishing you safe and happy driving.
Good customer service and products
I was told about the warranty so I got it and the customer service was very very good I'd recommend it to anyone
1. Juni 2026
Antwort von Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that the warranty was explained clearly to you and that you found our customer service very good. It’s important to us that customers feel informed, supported and comfortable when choosing their cover. We truly appreciate you saying you would recommend us to others, as that means a lot to our team. Thank you for choosing Buyawarranty, and we wish you safe and happy driving.
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that you received great service from our team, and we appreciate you taking the time to share your feedback. Providing helpful, clear and professional support is very important to us, so it’s lovely to know your experience was a positive one. Thank you for choosing Buyawarranty, and we wish you safe and happy driving.
The full coverage was explained to…
The full coverage was explained to me.and also the claims process
31. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that the full coverage was explained clearly to you, along with the claims process. It’s important to us that customers understand exactly what their warranty includes and feel confident about what to do if they ever need support. We’re glad our team could provide the information you needed in a helpful and straightforward way. Wishing you safe and happy driving.
Nice way of doing businrss
The way your representative discussed my requirements and fulfilled them
28. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that our representative took the time to discuss your requirements properly and helped fulfil what you needed. It’s important to us that customers feel listened to, understood and supported when choosing their warranty cover. We’re glad the service you received gave you confidence in your decision. We really appreciate your feedback and wish you safe and happy driving.
very polite man
very polite man, helps you through the full process of registering your account, explains the warranty well, ill deal with him again if I need to, thankyou
29. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that our team member was polite, helpful and guided you through the full process of registering your account. It’s also great to know the warranty was explained clearly and that you would be happy to deal with him again if needed. We always want customers to feel supported and informed from the start. We really appreciate your feedback and wish you safe and happy driving.
I haven't asked for any service at this…
I haven't asked for any service at this point but the communication and answers provided so far at setup of the account with guidance have been helpful.
19. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re pleased to hear that, although you have not needed to use the service yet, the communication and answers provided during your account setup have been helpful. It’s important to us that customers feel guided, informed and comfortable from the start. Should you ever need support in the future, our team will be here to help you through the process clearly. We appreciate your feedback and wish you safe and happy driving.
Great customer service
Great customer service, well explained very helpful staff. I hope the experience stays the same if I ever run into any issues with the vehicle.
15. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that you received great customer service and that everything was explained clearly by our helpful team. We understand your point about wanting the same level of support if you ever have an issue with your vehicle. Our team will be here to guide you through the process and provide clear support whenever needed. We really appreciate your feedback and wish you safe and happy driving.
Good efforts to turn situation around
My initial experience with this company was frustrating, particularly regarding the cancellation process during the cooling-off period. At the time, I received conflicting information and found communication unclear, which led to unnecessary stress and confusion.
However, following further discussions with the customer service team, they did make efforts to address my concerns and work towards a resolution. While I still feel the process could have been handled more smoothly and communicated more clearly from the outset, I appreciate that the company took the time to engage with my complaint and attempt to improve the situation.
There is certainly room for improvement in communication and consistency, but based on my later interactions, I believe the staff were genuinely trying to help resolve the matter. My experience was mixed overall, but I feel it is only fair to acknowledge the efforts made after my concerns were raised.
17. April 2026
Antwort von Buyawarranty
Hi Desmond,
Thank you for taking the time to share your feedback. We're genuinely sorry to hear that your experience left you feeling frustrated and disappointed.
We believe that any cancellation request should be handled clearly, promptly, and in line with both our policy terms and the applicable cooling-off provisions. It's concerning to read that you felt you received conflicting information and had to repeatedly chase for answers, as this is not the level of service we aim to provide.
We understand that clear communication is especially important when customers are making decisions about their cover, and we're disappointed that we did not meet your expectations on this occasion.
We would welcome the opportunity to review your case and understand exactly where the communication process fell short. If you're willing to contact us with your policy details, a senior member of our team will personally investigate the matter and ensure you receive a clear explanation of the outcome.
Customer feedback helps us improve, and we appreciate you bringing these concerns to our attention.
Kind regards,
The Buyawarranty Team
Helpful staff
Helpful staff (James). He has been patient with my queries and supported well during our conversation.
25. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that James was helpful, patient with your queries and supported you well during your conversation. It’s important to us that customers feel listened to, informed and comfortable when arranging their warranty cover, so your feedback is very much appreciated. We’ll be sure to pass your comments on to James. Thank you for choosing Buyawarranty, and we wish you safe and happy driving.
Not had a need to use them yet so I…
Not had a need to use them yet so I can't say how good they are. The policy seems to be good from what I have read.
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re pleased to hear that the policy seems good from what you have read so far. We completely understand that you have not needed to use the cover yet, and we hope you continue to enjoy trouble-free motoring. Should you ever need support, our team will be here to guide you through the process clearly and professionally. We appreciate your feedback and wish you safe and happy driving.
Very helpful easy steps to setup up…
Very helpful easy steps to setup up warranty
25. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that you found our team very helpful and that the steps to set up your warranty were easy to follow. We always want the process to feel simple, clear and straightforward, while making sure customers feel supported when choosing their cover. Your feedback is much appreciated, and we’re glad we could help. Wishing you safe and happy driving.
Great company
James was extremely helpful in getting me the best deal possible. He was friendly, polite and helped me throughout the process of accepting the deal over the phone. I would definitely recommend him and the company
Thank you james
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that James was extremely helpful, friendly and polite while supporting you through the process over the phone. It’s great to know he was able to help you find the best deal possible and made everything feel clear and straightforward. We really appreciate your feedback and will be sure to pass your thanks on to James. Wishing you safe and happy driving.
I was great fully contacted by James…
I was great fully contacted by James and he went through everything with me which reassured me confidentiality to sign up..
23. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that James contacted you and took the time to go through everything clearly. It’s important to us that customers feel reassured, informed and confident before signing up for their warranty cover. We’re glad James was able to provide the support you needed and make the process feel comfortable for you. We really appreciate your feedback and wish you safe and happy driving.
Ash is a top lad
Ash is a top lad , very confident with this company
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that Ash made such a positive impression and helped you feel confident with Buyawarranty. It’s important to us that customers feel comfortable, informed and reassured when choosing their warranty cover, so your feedback is very much appreciated. We’ll be sure to pass your comments on to Ash. Thank you for choosing us, and we wish you safe and happy driving.
Ash Miller was very helpful and helped…
Ash Miller was very helpful and helped me from start to finish, also helped me with a monthly payment plan that originally got refused by bumper, so I’m very happy with my cover and would highly recommend you to speak to Ash Miller about anything.
Thanks 🙏 a lot Ash Miller, now I don’t need to worry about my car breaking
Your a Star Ash
21. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von Buyawarranty
Thank you for your kind review and recommendation. We’re really pleased to hear that Ash Miller was helpful from start to finish and supported you with arranging a monthly payment plan. It’s great to know you’re happy with your cover and feel more reassured about your car. We’ll be sure to pass your lovely comments on to Ash, as he’ll really appreciate them. Thank you for choosing Buyawarranty, and we wish you safe and happy driving.
first class experience went though…
first class experience went though everthing slowly and answerd all questions
11. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that you had a first class experience with us and that everything was explained slowly and clearly. It’s important to us that customers have the time to understand their warranty cover properly and feel comfortable asking questions. We’re glad our team was able to answer everything and provide the support you needed. We really appreciate your feedback and wish you safe and happy driving.
James helped me in explaining the…
James helped me in explaining the policy. I found him very helpful.
20. Mai 2026
Antwort von Buyawarranty
Thank you for your kind review. We’re really pleased to hear that James helped explain the policy clearly and that you found him very helpful. It’s important to us that customers feel informed and comfortable when choosing their warranty cover, so your feedback is much appreciated. We’ll be sure to pass your kind words on to James. Thank you for choosing Buyawarranty, and we wish you safe and happy driving.
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