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Bunny Bistro Bewertungen 

1.281
•
TrustScore 4.5 von 5

4,7

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren

Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren

Das sagen Bewerter

Bewertet mit 5 von 5 Sternen

My new adopted bunny Roxy Roxelanna 4 yrs old and I her bunny mum absolutely love your products. Fresh, tasty, and full of nutrients. Well Roxy girl thinks so and if my girl is happy I'm happy. We... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I always buy from Bunny Bistro. My bunnies love the Timothy Hay 1st cut which is always of good quality, as are the treats. Delivery is prompt and l cannot fault their customer service.

Bewertet mit 3 von 5 Sternen

Forage blends very limited now and a lot are mere powder waste more than gets eaten. Debating my next plans gone downhill since I first used. Paying for powder and foreign objects it seems these days

Bewertet mit 5 von 5 Sternen

Bought the monthly goodie box My bunnies love these, it’s always packed with care and arrived quickly Always a pleasant experience

Unternehmensdetails

  1. Zoohandlung
  2. auch in
  3. Geschäft für Heimtierbedarf

Vom Unternehmen geschrieben

Here at Bunny Bistro, we have been importing & manufacturing pet food for over 10 years, during that time we have developed great relationships with growers & suppliers all across the world! This has really helped us become one of the biggest importers of dried botanical products in the UK. We stock a very large variety of products, including leaves, flowers, herbs, forage and dried fruit & veg, all of which is free from harmful pesticides and perfect for your fluffy friend!


Kontaktinformationen

4,7

Hervorragend

TrustScore 4.5 von 5

1281 Bewertungen

5 Sterne
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Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 87 % seiner negativen Bewertungen beantwortet

Antwortet meist innerhalb von 1 Woche

So nutzt dieses Unternehmen Trustpilot

Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.

4,7

Alle Bewertungen

(1.281)

160 Bewertungen in den letzten 12 Monaten

Bewertung abgeben
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Bewertet mit 5 von 5 Sternen

Lovely items

Lovely items. Rabbit didn’t eat hay up until I got it from here.

27. April 2026
Bunny Bistro-Logo

Antwort von Bunny Bistro

It's lovely to hear that your rabbit is enjoying our hay. Many thanks!

Bewertet mit 5 von 5 Sternen

Happy bunnies

Great, healthy bunny treats. Fast delivery. My bunnies get very excited when the monthly box gets opened!

27. April 2026
Bunny Bistro-Logo

Antwort von Bunny Bistro

That's so lovely to hear. Thank you so much for leaving a review.

Bewertet mit 5 von 5 Sternen

Excellent service

Website had exactly the products I was looking for.
They arrived very quickly and were well packaged.

22. Juli 2026
Bunny Bistro-Logo

Antwort von Bunny Bistro

Happy to hear that you found everything you needed and your order arrived as it should.

Bewertet mit 5 von 5 Sternen

Good range of products

Good range of products, at competitive prices too. Speedy delivery, and regular communication throughout process.

17. April 2026
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Antwort von Bunny Bistro

Many thanks for leaving a review. It's lovely to hear you are happy with everything.

Bewertet mit 5 von 5 Sternen

Good quality herbs and flowers

Good quality herbs and flowers. My chinchillas love all the treats and apple sticks from here. Especially the dandelion roots

22. April 2026
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Antwort von Bunny Bistro

It's so lovely to hear that the Chinchillas are enjoying their treats.

Bewertet mit 2 von 5 Sternen

Although I like the products for…

Although I like the products for rabbits, I was sent the wrong item/ hay. Expecting them to refund me or send the one I paid for, I was sorely disappointed. Therefore they have lost my custom and I would not recommend them. Very unhelpful customer service

6. Juli 2026
Bewertung ohne vorherige Einladung
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Antwort von Bunny Bistro

Hi, as stated in our communications on the 6th July, I had already arranged for the correct item to be sent out to you. Huge apologies for any delay in this and I hope that it has now arrived. I would like to sincerely apologise again for any inconvenience caused and please feel free to reach out with any queries in the future.

Bewertet mit 1 von 5 Sternen

POISONOUS FORAGE FROM BUNNY BISTRO

FORAGE FROM BUNNY BISTRO CONTAINS POISONOUS PLANTS - DO NOT BUY! I found Horsetail and Convolvulus weeds, which are poisonous for rabbits, in both the Dandelion Leaf and the Strawberry Forage from Bunny Bistro. I reported this to them and thought they would remove all the contaminated product from sale so as not to poison their customers' pets. BUT, when I ordered replacement forage it also contained these poisonous weeds! This showed me that Bunny Bistro are not a reputable supplier. DO NOT BUY FROM THIS COMPANY.

2. März 2026
Bewertung ohne vorherige Einladung
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Antwort von Bunny Bistro

Hi,

Thank you so much for taking the time to leave a review.

I am incredibly sorry to hear you were unhappy with the product you received. I can see you have been in contact with our customer service team who have provided a response and resolution to your query. Although, we would like to confirm we have had no reports of this nature previously or since, and take this very seriously.

If you feel this complaint has not been resolved to your satisfaction, please feel free to reach out to our customer service team at info@bunnybistro.co.uk.

Kind Regards,

Laura

Bewertet mit 3 von 5 Sternen

Sadly after years of buying the flower…

Sadly after years of buying the flower mix for my two rabbits and them loving it, the most recent bag was a bright orange rather than a more yellow colour and smelt a bit odd. Both rabbits have refused to eat it despite being their favourite thing ever. Not sure why it’s changed but I’ll try elsewhere as I buy a kg every month

14. Mai 2026
Bewertung ohne vorherige Einladung
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Antwort von Bunny Bistro

Hi, I am so very sorry you feel this way. This is a new harvest of Marigolds, and as this is a natural product, we never know how the next harvest will look or smell until it arrives. Seasonal and growing conditions can cause noticeable differences in the colour, smell and appearance. Many apologies that your Rabbits did not take to this new harvest.

Bewertet mit 1 von 5 Sternen

Very bitty hay

At least a third of a large box of hay was extremely bitty and dusty. I messaged to be told they would investigate. I hadn’t heard anything for over two weeks so I messaged and they just said it must have happened during transit and took no responsibility, was very dismissive. They wouldn’t offer a solution. I wouldn’t recommend purchasing unless you want very bitty, dusty hay. Very poor customer service

16. April 2026
Bewertung ohne vorherige Einladung
Bunny Bistro-Logo

Antwort von Bunny Bistro

Hi, I am so very sorry to hear this. We have been waiting for this item to be returned, in order to process your refund. I can see that you started the return process, but this has not been completed and returned to us. If you require any further assistance at all, please do not hesitate to reach out and we would be more than happy to help. Huge apologies again for any inconvenience caused.

Bewertet mit 1 von 5 Sternen

Communication is so poor

Had an issue with the lavender and chamomile salad as it was rotten. Sent photos and asked for a refund on that 1kg bag. I had one reply to my emails and then nothing. After weeks of trying to get a reply I was at the point of contacting my bank to retrieve the money, when a box arrived with 1kg of 100g bags. No one ever responded to my emails, or let me know they were sending this. I had already replaced the forage and, and whilst I am appreciative of the replacement, I now have to try and store 10 smaller bags in my 2 bed house with 16 animals in rescue.
Please just communicate with your customers. Sadly I won’t be using again when service from Wild About Bunnies and Just4Rabbits is so amazing.

31. März 2026
Bewertung ohne vorherige Einladung
Bunny Bistro-Logo

Antwort von Bunny Bistro

Hi, I can see that our Customers Services Team has now been in touch. I hope that this has now been resolved for you. Please do get back in touch if you have any further questions.

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