Poor service, no fitting instructions
Ordered side steps for my Ford Edge back in January but didn’t get round to fitting them until last week. On opening the box up I wasn’t overly impressed with the quality, they look a little cheap if I’m honest. There were also no No fitting instructions included which according to the order summary email should have been. Contacted Bragen and was sent a link to all I can describe as a poor picture of the parts/brackets with writing and arrows scribbled on say left/right front back etc. no proper detailed written instructions at all and very unprofessional.
There was also another link supposedly taking me to a video of the fitting, this took me to some Chinese website, nothing to do with fitting the side steps at all.
I emailed Bragen straight back but they have not replied! Disappointing service, I would suggest retrying a more reputable company and avoid these cowboys!!








