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BOXED.GG Bewertungen 

1.649
•
TrustScore 4.5 von 5

4,5

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Das sagen Bewerter

Bewertet mit 1 von 5 Sternen

I am currently not happy with my experience with boxed. They do not tell you that when you sign up and open the free box that anything other than a gem you have to pay 500 gems to unlock to be able to... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Incredible all around! From dope card selection to fast shipping. I’ve tried a few digital card hubs and nobody does it like Boxed. I could not believe how quickly I received my cards in the mail for... Mehr ansehen

Bewertet mit 5 von 5 Sternen

I love the fact the site us easy to navigate and use. The prices for the gems and for the cards are very reasonable. The fact that I can try and get the One Piece cards that I want without having t... Mehr ansehen

Bewertet mit 5 von 5 Sternen

Great customer service. My vip support guy is Chris and hes exceptional. Willing to go above and beyond. Also, the shipping team at boxed is amazing. I won an ETB and was expecting it to come just wra... Mehr ansehen

Unternehmensdetails

  1. Sammlergeschäft
  2. auch in
  3. Sammelkartengeschäft

Über BOXED.GG

Vom Unternehmen geschrieben

BOXED.GG is the ultimate collectibles experience, empowering collectors with a fun, convenient way to digitally unbox rare trading cards for their favorite TCGs and ship the physical cards straight to their door. BOXED's US-based shipping facility is loaded with more than 50,000 cards, ready to safely and securely ship to collectors around the world, eliminating the unwanted waste and bulk of opening physical card packs. Trade unwanted pulls in the Marketplace for specific graded slabs you want, or sell them back for their gem value and open new boxes! The provably fair system, public odds, and spice meter gives collectors transparency into every box and the power to seek out their dream cards.

BOXED is based out of Seattle, Washington in the U.S. and is backed by investors like BITKRAFT – venture capital firms that have also invested in Discord and Epic Games. BOXED's global team is based out of the UK, Netherlands, South Africa, Brazil, Canada and the United States, and their leadership team brings years of experience from organizations including 2K, NASA, Microsoft, Twitch and Lucas Arts.

Shipping Satisfaction Guaranteed

Near-Mint Condition Cards or Better

All cards are guaranteed to be mint or near-mint condition, and come double sleeved, placed in a top loader, and securely shipped in a bubble mailer regardless of card value. Many customers send their cards to PSA to be graded and receive 9s and 10s. If a card is confirmed by BOXED's staff to have arrived damaged or with imperfections causing the card to be less than near-mint condition, BOXED will either send a new item or return the item to the customer's BOXED inventory.

Kontaktinformationen

4,5

Hervorragend

TrustScore 4.5 von 5

1649 Bewertungen

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1 Stern

Bittet Kunden um Bewertungen

Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.

Hat 61 % seiner negativen Bewertungen beantwortet

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4,5

Alle Bewertungen

(1.649)

780 Bewertungen in den letzten 12 Monaten

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Bewertet mit 4 von 5 Sternen

A good fun site

A good fun site, would've been 5 but I have no luck lol.

6. September 2026
Bewertung ohne vorherige Einladung
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Antwort von BOXED.GG

Glad you're having a good time on the platform! Outcomes vary from pull to pull, but everything runs through our provably fair system, so it's all independently verifiable, nothing hidden. If you ever want to dig into the details, our team at support@lootlabs.xyz is happy to walk you through it. Thanks for the fun shoutout!

Bewertet mit 2 von 5 Sternen

Provably Fair lol

Not a scam in the sense that they rig the odds, but if you put money in, just like any casino, the odds are not in your favor. I will say the odds on this site are worse than most casinos. Either rip packs in person or just go to a casino and gamble, at least they give you free drinks.

13. August 2026
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Antwort von BOXED.GG

Fair enough that this wasn't the experience you were hoping for. We won't get into the comparisons you've raised, but we do want to note that outcome value differs by box type, and we keep a close eye on that balance. If you'd like to walk through anything specific, our team is at support@lootlabs.xyz.

Bewertet mit 1 von 5 Sternen

Waste of money!

Waste of money!! Totally crap cards from other vendors selling crap. Dont do it

3. September 2026
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Antwort von BOXED.GG

Hello, we're sorry to hear the cards didn't meet your expectations. We work with a network of vendors to source items, and quality is something we take seriously. That said, this review doesn't give us enough to go on, no order number, account details, or specifics on what you received, so we have no way to look into it from here. If you can send those details to support@lootlabs.xyz, we'll dig in and get you an answer.

Bewertet mit 1 von 5 Sternen

Absolutely worst scam out there do not…

Absolutely worst scam out there do not trust them at all you get less then 1% chance to get cards and when you do win shipping cost are outrageous and it takes 5 weeks just for them to start the shipping and then it comes slow mail so in total takes almost 2 months to get your winnings if you can even call it that. Being they want to fight instead of try to resolve the issue people can do their own research and see. ill also provide any screen shots i have proving there so called record straight as the put it wrong my order was two weeks old before I cancled it not two days I cancled it after two weeks of no updates because the system told me it was a popular item and could take upto 5 weeks to ship out so let's do the math being im wrong they say im 2 weeks in 2+5 is 7 weeks last time I checked there are 8 weeks in two months ...... sounds like my math was sound boxed your move

31. August 2026
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Antwort von BOXED.GG

This one doesn't match what happened on our end, so we want to set the record straight. Calling Boxed.gg a scam isn't accurate. Every pull is generated through a provably fair system that's independently verifiable, meaning the outcomes aren't something we're able to rig or influence.

As for the shipping timeline, your order fell under a slower shipping designation, but it was canceled just two days after it was placed. Since it never reached the shipping stage, the five week and two month figures mentioned here don't reflect what actually would have happened.

Happy to look into the specifics with you directly. Just email support@lootlabs.xyz and our team can pull up the order.

Bewertet mit 5 von 5 Sternen

Great way to collect cards

Great way to collect cards like the Lorcana cards I picked. Some of the best cards cost tad bit more money but it’s rewarding once you get those iconic, enchanted etc cards because you can always grade them and revamped the value. The delivery of the cards is also immaculate, literally get them with 3/4 layers of protection so they don’t get damaged. That’s varying about your customers. A++++ on the service and fast 2 week delivery.

31. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Quick shipping

24. August 2026
BOXED.GG-Logo

Antwort von BOXED.GG

Good to know, we know that's the part everyone's waiting on. Appreciate you sharing this!

Bewertet mit 1 von 5 Sternen

my dad verified his id and they locked…

my dad verified his id and they locked his account

31. August 2026
Bewertung ohne vorherige Einladung
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Antwort von BOXED.GG

Hi there, we looked into this account and can confirm the lock was applied through our standard identity verification process, which requires all account holders to meet our platform's age eligibility guidelines. This isn't something we're able to reverse once verification has been completed. If there's documentation that supports a different outcome, our team is glad to take another look at support@lootlabs.xyz.

Bewertet mit 1 von 5 Sternen

Gross deceptive advertising with…

UPDATE — responding to Boxed's reply:
Yes, I had a prior account. Boxed's own reply confirms the fuller picture: two accounts, roughly $67,000 in total purchases across them, and zero physical merchandise to show for any of it. That's not a defense of their model. That's a description of how it works.
And note what their reply admits, in their own words: "Boxed is a digital platform first, and physical shipping is one option among several, not the core product."
Now read their advertising across hundreds of digital ads over the last 12-18mos: "Rip packs on your phone, ship the cards right to your door." "Pull it digitally, collect it physically." "Every pull guarantees an authenticated slab or NM single." "Keep the cards you want and ship them straight to your door."
The ads sell physical card collecting. Their legal position is that you're buying non-refundable digital credits with no cash value, and that physical cards were never the core product. Both cannot be true. That gap — what the advertising promises versus what the purchase terms deliver — is the subject of my pending complaint with the Washington State Attorney General's Consumer Protection Division.
I have no "withdrawal ID" to send them, because my complaint has never been about a lost shipment. It's about what induces the purchase in the first place. Their reply made my point better than I could.
-------
Gross deceptive advertising with merchandise not as described at all - Jen @ Boxed depicts it best when using intercom snippets touting their terms:

"Our records show these transactions were purchases of digital "Gems." Per our Purchase Terms, Gems have no cash value, are for entertainment purposes only, and cannot be withdrawn, sold, transferred, or converted to fiat currency. Gems purchases are purchases of virtual credits, not physical merchandise, and this is disclosed at the point of purchase."

They also ignore responding to Attorney General's office mailings.

26. August 2026
Bewertung ohne vorherige Einladung
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Antwort von BOXED.GG

Hi Tanner, we take claims like this seriously, so we want to address it directly. Our records show you closed a previous account with us at your own request, then opened this account under a different email and continued the same pattern of purchases and disputes. That's worth knowing, because this review reads like an isolated incident, and it isn't.

On the substance: your purchases on Boxed were for digital Gems, not physical merchandise, and that's disclosed at the point of purchase under our Purchase Terms. Cards pulled from a box go into your account inventory, where you can withdraw them for physical shipping, sell them back for Gems, or exchange them on the Marketplace. We don't have a record of a withdrawal on this account that was submitted and not fulfilled. Every box's results are published and independently verifiable through our provably fair system, available on every box page and in our Help Center.

Boxed is a digital platform first, and physical shipping is one option among several, not the core product. If you're looking for a site built around direct physical card purchases, we're genuinely not the right fit for that.

We stand by the response we already sent you. If there's a specific withdrawal or order ID you believe wasn't honored, send it to support@lootlabs.xyz and we'll look into it directly.

Bewertet mit 3 von 5 Sternen

Not my luck

Spent 79.99 for 8,000 gems. Cool I opened the box “2500 gems”and pulled a soccer card worth 10.00 sold it back for 1050 gems pulled again got a baseball card, graded by CGC but there was no grade just an authentication, the card was worth probably 8-12.00
Sold it back for 875 gems pulled another card, football 1984 graded 7.5 worth 7-12.00 sold it back for 1200 gems. So I spent 79.99 to pull 3 cards that weren’t any value and sold them back for gems and now I’m at 2375 gems (not enough to do anymore pulls so I could give this company more money, so I can gamble on a card. Yeah I live in Vegas and gambling is not my thing…

28. August 2026
Bewertung ohne vorherige Einladung
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Antwort von BOXED.GG

Hi there, we appreciate you taking the time to share the details of your experience. We're sorry to hear the cards from these particular pulls didn't land the way you were hoping for. Card values vary by pull, and every box result is generated through our provably fair system, so nothing is decided behind closed doors. If you'd like to go over your account or have any questions about how your card values were calculated, our team is available anytime at support@lootlabs.xyz. We would genuinely like the chance to look into this with you.

Bewertet mit 5 von 5 Sternen

Wait time was a little long but…

Wait time was a little long but expected. Loved how the cards were packaged, the perfect fit sleeves unexpected and truly appreciated. Have already withdrawn another batch and can't wait to get it. Thank you

21. August 2026
Bewertung ohne vorherige Einladung
Bewertet mit 4 von 5 Sternen

Concerned but impressed

I was honestly concerned that I wasted my money having my bulbasore card mailed to me. When I received my card in way inside a plastic sleeve, that was inside another plastic sleeve then inside the hard plastic sleeve. And the way it arrived undamaged due to the way they shipped it was really great. I'm totally going to get more cards in the future. I just wish instead of paying shipping for one card, I wish you could send the cards in bulk instead of one at a time. Other than that, my experience was great.

25. August 2026
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Antwort von BOXED.GG

Hey Jennifer, glad to hear your Bulbasur arrived safe and sound. Just wanted to let you know that you can withdraw up-to 15 cards in a single order and pay the same shipping price. Next time you withdraw, select as many cards for withdrawal as you'd like and if you select more than 15 cards, then the site will split your withdrawal into multiple 15 card orders. Thanks for choosing to collect on BOXED!

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