When we first joined BotBuilders, we were looking for AI tools and automation. What we've found is something much more valuable - a team that genuinely wants to help us build a better business. Matt L... Mehr ansehen
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Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Das sagen Bewerter
I am totally inexperienced in the use of AI. You, Matt, Nic, and the team have inspired me to delve in and learn what AI can do and what I can do with AI. I am ready to learn. Thank you for encourag... Mehr ansehen
Unternehmen hat geantwortet
Bot builders is an amazing company. I've worked with bot builders over the last 9 months and have have leveled up 3 times within their system. They have earned my trust 100%. They arnt a quickly... Mehr ansehen
Unternehmen hat geantwortet
What impresses me the most is the proactive support Matt and his team provides me. If I'm struggling, they have my back. If I need more information, they have my back. If I am having financial proble... Mehr ansehen
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Unternehmensdetails
Vom Unternehmen geschrieben
Automation & tech company that builds out chatbots that generate leads, increase sales, and automate support... in a fun and engaging way!
Kontaktinformationen
8936 N Central Ave, 85020, Phoenix, Vereinigte Staaten
- 6029229700
- support@botbuilders.com
- botbuilders.com
4,5
Hervorragend
60 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 1 Woche
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I do not recommend this company at all
I do not recommend this company at all. This is false representation, plain and simple. They claim setup is easy, that you don't need any prior knowledge or programming skills, and that it only takes about 15 hours. None of that is true. I'm not an ignorant person, and it is nowhere near as easy as they describe. Saying no programming knowledge is required is completely false. I even had to go through other outside platforms just to be able to log in, which was far from straightforward. What's marketed as simple is actually very complex and requires far more technical expertise than advertised. On top of that, the training videos are poorly edited and hard to follow.
I purchased the Ultimate AI System in January 2025 and was never able to get it working, even after asking other
people to help me. It's much more complex than what they claim. When I asked for a refund, my concerns were
acknowledged but the company refused to make any exception, citing the time since purchase. I've since filed complaints with the Better Business Bureau, the FTC, and Quebec's Office de la protection du consommateur. For all these reasons, I do not recommend this company at all. If you're considering this program, ask hard questions about the real skill level and time commitment required before you buy.
In response to your answer :
Thank you for the response. I'm aware of the points you've raised, but I want to correct the record on the timeline, since it's central to this.
I explained the Facebook issue from the very beginning, not months or a year later. When I first spoke with Ryan at the time of purchase in January 2025, I told him directly that my professional Facebook page had been hacked and was not fully active. I was told this wasn't a problem. It was, and it still is: without a genuinely active, secure Facebook business page, ManyChat cannot be properly connected, which is a core requirement of this system.
The delay between my purchase and my refund requests isn't a change in business priorities, as you characterized it. It reflects the months, and in parts of this, years, I spent trying to work with people around me and with Facebook itself to recover access to my hacked account, so I could actually attempt the setup I had already paid for. That process was exhausting and largely out of my control. In the meantime, I was also paying for a ManyChat subscription every month with nothing to show for it, because the integration never worked.
So to be clear: this was flagged as an obstacle at the outset, not raised as an afterthought, and it was a technical limitation on a page I did not have secure control over, not a lack of effort, understanding, or interest in using what I paid for.
25. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BotBuilders
Thank you for taking the time to share your feedback. We're sorry to hear that the program wasn't the right fit for you.
We'd like to clarify a few points for anyone reading your review...
1. Your Ultimate AI System was purchased in January 2025, and your first refund request was submitted in September 2025, approximately eight months after your purchase. Your most recent request came in July 2026, about 18 months after enrolling. While we always review refund requests carefully, it is not standard business practice for digital products or online training programs to issue refunds many months or more than a year after purchase, particularly after customers have had ongoing access to the platform and support. Applying our policy consistently ensures fairness to every customer.
2. We also want to clarify that no programming or coding knowledge is required to use the Ultimate AI System. The platform is designed to be no-code, and tens of thousands of customers have successfully implemented it without writing a single line of code. If customers need assistance with setup or integrations, our support team and live Office Hours are available to help every step of the way.
3. The use of third-party logins and permissions is also standard across modern software. Connecting services like Facebook or Instagram requires granting secure permissions between applications, which is common practice throughout the industry.
4. Our training is delivered through step-by-step recorded demonstrations that show exactly where to click and how to complete each process. We recognize that everyone learns differently, but this format has helped many customers successfully launch their AI systems. We also host Office Hours 5 times a week where you can jump in and get live help from our experts via Zoom if you are having a hard time following training videos.
Finally, we reviewed our support history and confirmed that we responded to every support request we received from you, including providing password reset assistance whenever needed. In your initial refund request, you also shared that your business was no longer moving in the direction the program was designed for, which we understood as a change in your business priorities rather than a technical limitation of the software.
We genuinely regret that the program did not meet your expectations. While we must apply our refund policy consistently, our support remains available, and we'd still be happy to help you with the Ultimate AI System should you ever decide to continue your AI journey.
--
We're genuinely sorry that your Facebook page was compromised, as we understand how frustrating that situation can be. However, this was an issue with a third-party platform and was not caused by or related to the Ultimate AI System itself. While Facebook is one of the platforms that can be connected, ManyChat supports multiple channels and use cases beyond Facebook, and our team is always available to help customers explore the best path forward based on their specific situation.
You also mentioned that no one helped you. We'd like to better understand that concern because, according to our support records, every support request we received from you was responded to, and we never intentionally left you without a reply. If there was an instance where you felt you didn't receive the assistance you needed, we'd genuinely like to investigate it further.
We'll be reaching out to you by email to review your experience in more detail and see if there's anything further we can do to assist you. Our goal has always been to support our customers, and we'd welcome the opportunity to better understand your concerns.
Great curriculum Great execution
18. Juli 2026
Antwort von BotBuilders
Thank you so much for the kind words!
A True Growth Partner!
When we first joined BotBuilders, we were looking for AI tools and automation. What we've found is something much more valuable - a team that genuinely wants to help us build a better business. Matt Leitz, Mark Walters, Pia Sollano, and others have each contributed in meaningful ways, from improving our marketing to helping us think strategically about customer journeys, CRM workflows, and long-term growth. They don't just teach software, but they invest in people. We've made significant progress in a short period of time because of their guidance, and I appreciate the partnership they've built with us. I highly recommend BotBuilders to any business owner who is serious about building systems that scale while keeping people at the center of the process.
17. Juli 2026
Bewertung ohne vorherige Einladung
Antwort von BotBuilders
Thank you so much for your thoughtful review! It means a lot to hear that our team has been able to support not just your AI journey, but your business growth as well. We're grateful for the opportunity to work with you and look forward to continuing to help you build and scale. Thanks for being part of the BotBuilders family!
Grateful Learner
I am totally inexperienced in the use of AI. You, Matt, Nic, and the team have inspired me to delve in and learn what AI can do and what I can do with AI. I am ready to learn. Thank you for encouragement, truth, honesty in dealing with those of who look to you to gain the knowledge that we need to be productive in this field. Most of all, thank you for the years of hard work you have put in as pioneers, working and developing systems from which we can now benefit. I am all in and excited to be one of your students.
Abundant Blessings,
Jackie
4. Juli 2026
Antwort von BotBuilders
Thank you so much for your thoughtful words. It truly means a lot to all of us.
We're honored to be part of your AI journey, and it's wonderful to hear that you're feeling inspired and excited to dive in. Everyone starts somewhere, and your willingness to learn is the most important step. Matt, Nic, and the entire team have worked hard to make AI approachable and practical, so hearing that our encouragement and guidance have made a difference is incredibly rewarding.
We're excited to have you as part of the BotBuilders community!
Quick Response to my email about having…
Quick Response to my email about having difficulties logging in
4. Juli 2026
Antwort von BotBuilders
WE'VE GOT YOUR BACK!
You have a great mix of human…
You have a great mix of human interaction with AI responses. I excited to learn how you are able to get such a nice balance.
4. Juli 2026
Antwort von BotBuilders
WE GOT YOUR BACK!
Priceless Information
With all of your training and support, I have confidence in starting a successful business. I couldn't possibly do it without the help of your team. Your methods of training are the best I've ever seen. A special thanks to you for all that you do.
4. Juli 2026
Antwort von BotBuilders
Thank you so much for your kind words and encouragement. We're incredibly grateful for your trust and are honored to be part of your journey!
Sucked Dry
Would be great to know that the Many Chat they talk of as part of their program isn't free but twice as much as they even talk about later. I've $29. bill annually and $39. a month otherwise. I'm trying to make money and everyone keeps thinking I have more which I do not!!!!
27. Juni 2026
Antwort von BotBuilders
Thank you for taking the time to share your feedback.
We're very sorry that ManyChat raised their prices! Obviously, we don't have any control over that, but we do understand that as an entrepreneur, every dollar counts.
While their price change came as a surprise to us as well, we do make every effort to be transparent if any tools needed. We hope to not always require people to buy outside tools like this, but as long as we do, we will continue make sure customers know before purchasing.
We totally understand your frustration about their price increase. We will reach out to try to make it up to you. Thanks again for the feedback!
I was really surprised to get a call…
I was really surprised to get a call from Joe. He was very courteous and helpful. I used a different email to sign up with Bot Builders than I did to watch the webinar. He fixed the account, so I no longer get emails to the wrong account. I have already begun watching the training. It is a lot to take in, but I have learned that hard things do mean impossible things and I am not alone. I will be asking when I get stuck. Thank you for working out the kinks, so that someone like me, who is NOT a techie, can learn this for my current business.
20. Juni 2026
Antwort von BotBuilders
Thank you so much for sharing this!
We especially love what you said about hard things not meaning impossible things. That's exactly the mindset that leads to success. Many of our members started out feeling like they weren't "techie" enough, and now they're using AI and automation in ways they never thought possible.
Most importantly, you're not doing this alone. Whenever you get stuck, have a question, or need a little guidance, our team is here to help!
My experience with BotBuilder has been exceptionally Educational
My experience with BotBuilder has been outstanding so far. From day one, Matt, Nick, Joseph and the entire team have been welcoming, professional, and genuinely invested in helping their students succeed.
What has impressed me most is not only their enthusiasm, but also their willingness to educate and answer questions along the way. They take the time to explain the process, provide guidance, and create an environment where you feel supported as you learn and grow.
Thank you to the entire BotBuilder team for making this a positive and valuable experience. I look forward to continuing the journey with you all.
— Jean M. Ulysse
13. Juni 2026
Antwort von BotBuilders
It means a lot to hear that your experience with Matt, Nic, Joseph, and the team has been such a positive one. Our goal is always to create an environment where our members feel supported, empowered, and confident as they build their skills and grow their businesses. Knowing that our guidance, education, and commitment to answering questions have made a difference for you is incredibly rewarding. ❤️
I can see it now very clearly
You guys really know what it takes to be successful and how to guide others down a successful path. Leadership, training, step by step instructions. Tools . My path to achieving my goals is laid out clear before me. All I have to do is walk forward.
13. Juni 2026
Antwort von BotBuilders
One of the biggest challenges in business is not knowing what to do next, so we're thrilled that you can see the roadmap ahead with confidence. Keep taking those forward steps, one at a time, and remember that we're here to support you along the way.
We're excited to see what you accomplish!
I signed up For the ultimate AI course…
I signed up For the ultimate AI course today I had the first introduction the one on one with Nick and Matt. The conversation was very informative Ed was not script He was a two-way conversation throughout the onboarding session. They were able to answer a lot of questions that I and of the customers. One thing that stood up in my mind was they do what they say " They truly do under promise and over deliver".
6. Juni 2026
Antwort von BotBuilders
Thank you so much for the kind words! 😊 We're thrilled to hear you had a great onboarding experience with Matt and Nic. We believe the best conversations are real, interactive, and focused on your goals, so it's wonderful to know that came through. We're excited to have you with us and can't wait to help you put AI to work in your business. Welcome aboard!
Antwort von BotBuilders
Thank you so much for appreciating us, Vickie! Our team is composed of people who care and will help you get to the top!!
Mostly seem to care about people trying…
Mostly seem to care about people trying to improve themselves and business
30. Mai 2026
Antwort von BotBuilders
Thank you for the kind words! We truly care about helping people grow, succeed, and create better opportunities for themselves and their businesses. We appreciate your support!
Bot builders is an amazing company
Bot builders is an amazing company. I've worked with bot builders over the last 9 months and have have leveled up 3 times within their system. They have earned my trust 100%.
They arnt a quickly thrown together AI system you might find off youtube or instagram. They are a specialized team that offers education along with unparalleled tools. Not only do they have a super talented team, but they are some of the most genuine and caring people you will find.
30. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BotBuilders
Thank you so much for your incredible review and for trusting us throughout your journey!
It means a lot to hear that you've continued to grow with us and have found value in each step along the way. Our goal has always been to provide more than just tools. We want to provide the education, support, and guidance needed to help our members achieve real results.
We're especially grateful for your kind words about our team. We truly care about the success of our members, and knowing that you've felt supported throughout your experience means the world to us.
Thank you for being part of the BotBuilders community. We're excited to continue supporting you as you reach even bigger goals in your business!
Antwort von BotBuilders
We're glad you found the information valuable. The good news is that you don't have to figure everything out on your own. Our team is here to help guide you through the chatbot setup process step by step, and we provide training, resources, and support along the way. :)
Going the through modules.
I have stated that going through the models, I found them easy to follow. I love the fact that I can create my own chatbot. It's amazing.
30. Mai 2026
Antwort von BotBuilders
It's exciting to hear that you're enjoying the ability to create your own chatbot. Being able to build customized solutions for your business is one of the things that makes AI so powerful, and we're thrilled that you're already seeing the possibilities.
We can't wait to see what you create!
This Amplifier Event Was Outstanding!
This Amplifier event was awesome. So many, many BotBuilders staff extended themselves with professionalism and expertise! It was a delight to witness such kindness and caring.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BotBuilders
We're thrilled to hear that you had such a positive experience at Amplifier. Our team is passionate about serving our members, and it's incredibly rewarding to know that their professionalism, expertise, and dedication made an impact on your experience.
Creating an environment where people feel supported, encouraged, and cared for is something we value deeply. Thank you for recognizing the efforts of our staff and for being part of the event.
Wonderful Training Class
The quality of the training class was outstanding. Lots of patience. Great pace and content. Highly recommend their AI training courses to anyone looking to build an automated sales machine and understand how to optimize their marketing machine.
28. Mai 2026
Bewertung ohne vorherige Einladung
Antwort von BotBuilders
It's especially rewarding to hear that you see the potential to build automated systems and optimize your marketing efforts using what you've learned. Helping business owners leverage AI and automation in practical, results-driven ways is exactly what we're passionate about.
Thank you for your recommendation and for being part of the BotBuilders community. We look forward to continuing to support your success!
Antwort von BotBuilders
Thank you so much for your review!
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