borgataonline.com Bewertungen 70

Awful customer service, they will actually get smart with you and hang up, I had some little creep named Sean, real tough guy on the phone, they blocked my account and have been doing a review for a week now as soon as you go to make it withdrawal then it's time to do a review never for a deposit stay away they are pathetic

Borgata customer service email is keep sending me a ticket number saying response in 24 hours Today after 11 days still no response from customer service technicians .So I am trying to get my money back and say goodbye to MGM and Borgata.Join WSOP and get response within an hour for any problem.

Customer service sucks and no response after you try to get problem solved.Same fu…..ing answer 24 to 48 hours.

Diosdado who works for Borgata online was no help didn’t want to give me my promotion when promised don’t waste your time with this casino 👎🏽

This is the worst online gambling site ever. Upon winning money borgata all of a sudden states that whatever accounts you use to make deposits any winnings get split up and sent to each deposit account when doing that I saw that the accounts listed did not exist anymore when I went to edit they froze my account giving me a huge run around never giving me a reason why and then closed my account with no explanation and never gave me my winnings this is the worst sight on the internet right along with their partner bet MGM the worst I do not advise going on this site they are scam artists

This is one of worst casino to ever deposit $1 on any slot they will not let you hit nothing, I’m completely done I will go play a free game before I ever deposit $1 goodbye forever 😡😡😡🤬

Only available in certain states! They should have every state that isn't allowed restricted on sign up instead of wasting mine and other Peoples time!

Screen and game went to eternity.as i made the feature.maybe $500 "GONE"...I WON $72.10 X 7. GOYT THE $ 72.10 ..BUT NOT X7...PLAYING THE $10.00 CASH MACHINE.HIT 1 THEN 5 THEN 00....$1500..WRONG. THE 00 STARTED REVOLVING.SND WOULD SLOW DOWN WHEN IT GOT TO 00 .FOR OVER 2 MINUTES
STOPPED AT BLANK
won 15 not $1500.total im out..ABOUT $3000...CONSUMER HELP..ZERO. .EMALS ZERO..USUALLY ENDED UP.."CALL LATER".WENT TO PA COMPLAINTS FORM..FOR A WEEK.?"IT NEVER WORKED EVEN A AAGENT COULD NOT FIX IT..
.NO COMPLAINT NO FIX.
.DID IT EVERWORK ????.STARTING TO LOOK LIKE A JERK OR AL IS RUNNING THE SHOW.CALLED ATTORNEY GENERAL AND GOVERNORS OFFICE.LETS SEE HOW FAR IT GOES. IM READY TO CALL THE FEDS IN

1

Stay away from this app. I won 2 jackpots in a day and the second jackpot's winnings got deleted from my account. The app has a message that pops up in set intervals to remind you how long you've been logged in. This message happened to pop up right after my second jackpot win and when I acknowledged/cleared the message the jackpot winnings disappeared. Any attempts through email, live chat and phone calls to customer service have provided no results to fix this issue. I believe this app will take money from you if you win too much. It's unacceptable

I kept getting these offers for a Reusable 50% deposit match upto 1000 dollars .. So i would deposit a large sum of money just to get an extra 50% of it . Well i would type in the Promo Code and never received the extra money . I called the horrible customer service and they told me that since i played the money already that they cant give me the extra money i was supposed to get . So after about 10 times i looked closer and the word REUSABLE was misspelled in the promotion code..It was spelled Like this REUSEABLE. So i took a screen shot of the misspelled word and sent it to my VIP host and she told me that the way you spell it has nothing to do with receiving the bonus.. I said what? Did you really just tell me that! Now im pissed off ..I never even knew i had a VIP host until one of the Chat employee people told me.. So i checked my emails and found out i did .. The email says Hi, aMy Name is ____ I am im your Vip Host . I just wanted to let you know if you need anything or have any questions or problems to email me directly..After i sent her the Screen shot of the misspelled promo code she says . Hey listen you have to go to customer service to submit a ticket and send them the screenshot and they will notify me... IF THIS ISN'T A CROCK OF SH$T ... ARE THEY KIDDING ME.. These people need to be stopped .. Now

I saw an advertisement on Instagram saying deposit 10 get 75 in bonus bets. So I signed up for the first time, deposited, and didn’t see anything about the $75 so I contacted support and he took so long to answer and didn’t believe I had that promotion literally while I'm looking at it. Also not a single game worked so I got frustrated and withdrew my money and I’ll never deposit again on this website and I highly suggest you don’t either.

This following review I promise will be honest and accurate. 72 hours ago I made a $500 deposit on Borgata online casino. I wanted to place a wager on the Eagles game that night. After making deposit I immediately tried placing the bet. It wouldn't accept bet even after attempting to make it at least a dozen times. I then immediately requested a withdrawal so I could place bet on anyone of a number of other online sites. So I withdrew my $500 and I checked
back on site a few hours later to check on progress and my balance which earlier had shown 0 balance because of withdrawal now showed $500. So again I tried making bet. Would not allow it. I then went immediately to the Chat window and over 2 hours later of waiting I get a message on Chat to try back later. I then send off an email to support and 24 hours later receive a reply that my account is suspended. It was a nasty nasty email. Really was. This was also the very 1st time in my life I made a bet on Borgata platform. No explanation of why my account is suspended. Next email asks me for several documents like drivers license front and back me holding my driver's license next to my face and of course front and back of debit card used to make deposit. No problem I sent them over per instructions. I then receive email stating they're still waiting so I send again. Then get email that I needed to sign back of debit card even though the issuer recommends against doing that for security reasons. This is craziest thing I've ever experienced. On top of that my oldest son is getting married tomorrow and I certainly could use that $500 to help my son offset some wedding day expenses. I've explained that several times in earlier communications but they still hold my money and refuse to even offer a reason as to why? If I could offer a negative 10 for a review I absolutely would. This companies behavior borders on the criminal. I honestly believe it may have even wandered into definite criminal behavior. If anyone could offer up any advice on how to proceed with this please do. Thank you!

rip off borgata online casino take take take no bonuses nothing

The worst casino and the worst customer service. They froze my account after I won. A 300 jackpot. Needed to verify my id and debit card. I sent them, they claimed I didn’t but I had it confirmed.
Blatant theft. They are holding g my cash in. My account. They are awful

Too bad I can’t give this place 0 stars. My experience has been horrible at Borgata. Let’s start with their customer service. Customer service is extremely unresponsive and incompetent. You’ll wait hours-days for a response and when they do respond, they just pass it off to the operations team and then you wait 3-10 more days for them to respond. I’ve played at Borgata for over a year and they have went way downhill since I first signed up.

Most recently, I was playing one of their daily promotions (Fall Spin The Wheel) promotion. Usually I would only win a dollar on this promotion. Yesterday however, it said I won a $500 casino bonus. I was so happy. To my dismay, the $500 dollar bonus did not credit to my account. I reached out to support, who asked me to provide a screenshot proving I won the $500. I sent them the screenshot and then waited for hours while they “investigated” the issue. When they finally responded, they said that I wasn’t supposed to win the $500 and it was a “technical error”. Unbelievable. I read the terms and conditions of the promotion and it does NOT state that a technical error would void the prize.

At that point, I was done playing at this casino for good. So I decided to withdraw my money from my account. Usually I would receive my funds fairly quickly (within 8 hours). I still have not received my withdrawal, so I AGAIN reached out to customer service. I’ve waited all day for a response and they have finally responded saying “due to a technical error, withdrawals have been delayed”. I’m done with this place. I will fight for my withdrawal but I am not playing here again.

Take it from me, do not waste your money or time at Borgata. What is the point of gambling if they can just claim a “technical error” and steal your winnings away from you! I’ve never had any of the other online casinos treat me like this.

Borgata Online casino customer support is the worst in the world. They never answer emails and their online chat agents don't know what the hell they are talking about. All of them need to be fired, and they need new ones they are unprofessional and UNknowledgeable

Just an update. Borgata decided to keep my money, over $2500. They said that once you sign up, they have the right to close your account whenever they want and keep your money. Don’t play here. You’ll never end up winning.. horrible and low.. with all the money they make, they need to keep my $2500 .. and no explanation or reason why. They said they don’t have to tell me why.

STAY AWAY FROM THESE CROOKS!! Do not use there online casino they cheat so bad it’s not funny. Literally never even made it over 100$ and they cheat cheat cheat I played the golden catch game on there site for 20 cents spin hit the bonus 10 spins then hit the bonus in the bonus they gave me 2 more spins ok then I won a total of 1.50 smfh they carefully control how much u can make this isn’t a game of odds they literally lure u in and refuse to pay I started with 30 dollars and played for 6 hours and there was a cap at 80$ when at 80 and hit bonus I’m winning 1-5$ when at around my buy in the same bonus pays around 30$ everytime as soon as u get close to tripling ur money they cap it and then run ur account to 0 then let it get to 50 or 60 again and run it right back down. Makes me sick like u guys don’t make enough money to begin with u have to play dirty and cheat. Maybe 1 out of a million times u will actually make a few bucks. Don’t waste ur money!!!

I wish I could give this site no stars they had a promotion for new poker players I was accepted for the promotion I did not receive the funds in my account I spent over two hours with support trying to get it straightened out I sending screenshots and guess what I still didn't get my promotion and was told that it would take up to 72 hours to rectify I have been with the casino site for a while and you would think as a player who has been with them that long they would have manually added my bonus to the account I've had a problem with the casino site before and they did it this site don't go stay away from it because they don't know how to treat their customers you don't let someone stay on the phone for two hours with support and not at least give them a courtesy bonus just because what was supposed to be getting was not given so if that's how they treat their customers 2 hours of my time is as valuable as 2 hours anyone else this time I may not be a high roller but I know when I'm being made an ass out of. The representative said she saw that it was there and she was trying to fix it but because she couldn't fix it to make it actually appear in my account they will send it to some technical team which will take 72 hours after you stay on the phone for 2 hours they should just give it to you anyway it's supposed to be there and didn't show up and that's not my fault so I guess I just wasted 2 hours of my time for nothing like I said if you are loyal customers all the site they are supposed to favor on your side it's not like I was trying to get something for nothing I was approved for the bonus the bonus was activated but for some reason it wouldn't show up decide to make it so that if you're not eligible for a bonus it tells you you're not eligible so I know I was eligible because I was the first time poker player on that site and that's not good marketing for them stay away from there

good place had fun here, deposit cash out all good