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Blackjack counted 5% after the promo page said 10%.

Played here 14 months, the payout side has got slower every quarter.

My first cashout was approved by email, but the account moved back to pending later. Nobody explained why the status reversed.

signed up for the free spins, they landed, but every win was locked behind a x45 wagering not mentioned on the banner. Cleared a third, gave up. Disclosed, deep in the terms.

the money never reached my bank for four days, with no proper update.

email response, four days later.

password reset link for the casino expired before the email landed, twice friday

the FAQ contradicts the bonus terms page. One says x40, the other a different figure. When I asked which was right, someone on chat called Amy just said 'the terms apply'.

Live chat gave me the same answer three times, useless.

app updated and half my favourites were gone, plus Big Bass Bonanza wasn't in the catalogue at all any more. No note about games being pulled, just vanished.

the deposit limit page and the cashier disagree on the weekly figure

been nearly a fortnight waiting on the withdrawal without a single update

while using my second-hand phone, the status changed backwards to processing. Reloading helped briefly, then the same probelm came back.

Verification took a week and they still asked for more.