Bond Lovis yet again have provided an excellent level of service for the 8th consecutive year. The staff have always done a very efficient job at sourcing the the most appropriate policy, and have pro... Mehr ansehen
Unternehmen hat geantwortet

Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
Um die Integrität unseres Portals zu schützen, überprüft unsere automatisierte Software alle Bewertungen – unabhängig davon, ob sie verifiziert sind oder nicht – rund um die Uhr. Diese Technologie identifiziert und entfernt Inhalte, die gegen unsere Richtlinien verstoßen, wie zum Beispiel Bewertungen, die nicht auf einer wirklichen Erfahrungen basieren. Uns ist bewusst, dass wir möglicherweise nicht alles erfassen, doch Sie können uns jederzeit problematische Inhalte melden, die wir Ihrer Meinung nach übersehen haben. Mehr erfahren
Bond Lovis yet again have provided an excellent level of service for the 8th consecutive year. The staff have always done a very efficient job at sourcing the the most appropriate policy, and have pro... Mehr ansehen
Unternehmen hat geantwortet
Excellent service all the way through the process of providing a renewal House Insurance quote. Louise Vann, my contact at BondLovis, is very friendly, knowledgeable, and professional. She rang me to... Mehr ansehen
Unternehmen hat geantwortet
So helpful. Sorted everything out for me quickly and efficiently over the phone. I always have confidence in this company and highly recommend them.
We have used Bond Lovis for over a decade. When we compare prices with other companies BL is very competitive> More than that, we have always had a great service from them, so we see no need to go el... Mehr ansehen
Unternehmen hat geantwortet
Vom Unternehmen geschrieben
Alexander House, Honywood Road, SS14 3DS, Basildon, Vereinigtes Königreich
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 100 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
So nutzt dieses Unternehmen Trustpilot
Erfahren Sie, woher die Bewertungen stammen und wie sie ausgewertet und moderiert werden.
I’ve been going with Bond Lovis for about 15 years for my car, House & home contents insurances. The staff have always been very polite & helpful & always done their very best to get me the best quote possible especially with my car insurance where prices have increased considerably recently across the board. I have been very happy with their service over the years & would highly recommend them to anyone.
I’ve been using Bondlovis for some time now for my car insurance and I have always found them to be excellent and very professional, as well as being very competitive on price!
The team at Bondlovis totally understood my Home Insurance requirements when I contacted them for a quotation. They offered excellent advice to ensure I got the best policy meeting all my needs whilst making sure I received an excellent price. The customer service was excellent and I will now be using Bondlovis for all of my insurance needs.
I have using this company for at least a decade to insure multiple properties, some freehold, some lease hold and some where I'm just a party on the side but I've recommended Bond Lovis to insure the entire block. Unlike many other companies I always deal with the same person, so it means i do not have to explain the situation every time I call. The fact that I'm dealing with a named individual who knows who I am ('Client' Support not 'Customer' Support) and not a call centre is the main reason for retaining this company.
Please be very careful about insuring over the phone. My property had a burst pipe and when I claimed, I found out that the broker had entered the insured amount as £101,101 which changed to £111,111 due to renewals over a 4 year period. I was accused of misrepresentation. Also watch the statement asking if the premises are built of stone, brick or concrete block. This is a yes or no tick box. The broker asked if the main building was stone and I replied yes. The other building had cedar cladding and a glazed gable so they said it was not insured. Again, I was accused of misrepresentation. The payout was £1400 out of a £8500 claim. Be very careful.
Boris Lond made a difficult week much easier. A property requiring freeholder buildings insurance suddenly became complicated to cover especially following a small flood in the summer. Numerous insurers turned me down, or did not get back to me after making empty promises. Amy at Bovis Lond apparently loves that sort of risk and was able to sort me out in 24 hours. Quite a relief as I have obligations under the terms of the lease for the upstairs owner and I am in the process of selling the flat.
Oops Oops
It's a mess, customer service won't reply to messages, be careful not to get scammed.
Hard to deal with, expensive, Covids fault, staff working from home, and atrocious customer service. Moved to NFU Mutual and what a difference in every way! Stay away from Bondlovis!
Have been with Bond Lovis for over 5 years now and recently renewed my car insurance with them. Always someone helpful and friendly to talk to. Would highly recommend.
I have dealt with Bond Lovis for around 10 years - always by phone.
Very easy to do business with
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