I ordered 2 pieces and unfortunately they weren’t quite right, one was damaged, so I invoked the return process for both items, soon realising I had to pay $15 for each in postage (however I could’ve... Mehr ansehen
Unternehmen hat geantwortet
Wir überprüfen keine spezifischen Behauptungen, da die Meinungen der Bewerter ihre eigenen sind. Wir können Bewertungen jedoch als „verifiziert” kennzeichnen, wenn wir bestätigen können, dass eine geschäftliche Interaktion stattgefunden hat. Mehr erfahren
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Das sagen Bewerter
Bodycon have the most incredible online support. I had an issue with delivery and contacted them, they got back to me within 1 business day and had already rectified the issue. I will happily buy from... Mehr ansehen
Very sad that Bodycon does not have a way to exchange a size without the customer paying. Very disappointed especially since the shirts and skirts do NOT run true to size. I am a true size 4 in ever... Mehr ansehen
Unternehmen hat geantwortet
Elle and the team did everything I needed to make sure I was wearing the amazing dress I ordered for my 40th birthday celebrations Elle, I can't thank you enough for your understanding, commun... Mehr ansehen
Unternehmensdetails
Vom Unternehmen geschrieben
Welcome to BODYCON COLLECTION, your home for bandage and bodycon dresses, tops, skirts and outfit sets. From petite to plus size, find the perfect fit, for every figure. With worldwide shipping and 60-day returns, don't hesitate—step into the wardrobe you've always dreamed of today.
Kontaktinformationen
3,6
Akzeptabel
247 Bewertungen
Bittet Kunden um Bewertungen
Das Unternehmen lädt seine Kunden ein, Bewertungen zu hinterlassen – ob positive oder negative.
Hat 97 % seiner negativen Bewertungen beantwortet
Antwortet meist innerhalb von 24 Std.
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Das haben sich andere Leute angesehen
Never received and tracking is stale…
Never received and tracking is stale per Shop app without updates...
17. April 2026
Antwort von Bodycon Collection
Hi Darrin,
Sorry to hear this has happened. Our friendly customer service team has reached out to you to confirm your email address and order number, so we can locate your order and send through your order confirmation and the latest tracking details.
If you need any help in the meantime, please contact us at hello@bodyconcollection.com and we’ll get this sorted for you as quickly as possible.
Head Of Customer Service
Bodycon Collection
The website is so quick and easy to…
The website is so quick and easy to find a dress then place your order.
1. Mai 2026
Bewertung ohne vorherige Einladung
The dresses are absolute perfection
The dresses are absolute perfection! I ordered two dresses expecting to maybe keep one, if not return both. Fooled me! The quality is wonderful and the fit is amazing! Instead of returning one dress, I ordered a third.
20. April 2026
Bewertung ohne vorherige Einladung
Absolutely prompt customer service with…
Absolutely prompt customer service with a beautiful , stunning, high quality dress/s sent to my door. I definity will be returning to this store for my next event ✨✨✨✨
20. April 2026
Bewertung ohne vorherige Einladung
The dress I ordered was the incorrect…
The dress I ordered was the incorrect size (too small). I have never returned anything to Bodycon but imagine by disgust that I had to pay £15 to return the item. I won't be doing that again! You don't get the option to get a refund so you have to order with them again! This is not acceptable. After I place my order I will not be ordering again from Bodycon.
15. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Amanda,
Thank you for sharing your feedback, and we’re sorry to hear about your experience with your fifth order.
As outlined in our returns policy, customers are responsible for their return shipping costs. We provide discounted return labels directly through our courier, and it looks like the £15 is the direct cost from the courier for your label. You’re also welcome to arrange your return using your own preferred courier.
We offer a generous 60-day return window. Our team has reached out to you directly to see how else we can help you with your return.
Head of Customer Service
Bodycon Collection
Professional
Professional, knowledgeable, kind and understandable.
12. April 2026
Bewertung ohne vorherige Einladung
Clothing is a beautiful quality and…
Clothing is a beautiful quality and holds everything in. Very happy with purchase and returns made easy! (Ordered wrong size)
9. April 2026
Bewertung ohne vorherige Einladung
Bodycon Dress
Easy to order and delivered promptly.
Dress is one of my favorites, love the quality of the fabric, zipper and metal detail.
5. März 2026
Bewertung ohne vorherige Einladung
It feels like a scam
It feels like a scam. They make it so difficult to return items back. I just paid for the pre-paid label and didn't receive it. Now they say they will look into it because it involves another department. We'll see how long they will take to get back to me. They have a deadline for me to return the dress and this is an international return.
24. März 2026
Antwort von Bodycon Collection
Hi Nashyelli,
Thank you for your feedback, and we’re sorry to hear you’re experiencing technical difficulties getting your label.
Our team is absolutely here to help and is already looking into this for you. Return labels are sent directly via the courier, so it’s worth checking your junk or spam folder just in case it landed there.
Please don’t worry about timing. We offer a generous 60-day return window, so there’s plenty of time to get this resolved and your item returned smoothly.
We’re committed to making returns as easy as possible for our valued customers and helping you find the perfect fit. If you need any further assistance, please don’t hesitate to reach out to our friendly customer service team.
We’re here for you every step of the way.
Head of Customer Service
Bodycon Collection
I would give this place zero stars if…
I would give this place zero stars if that were an option. I ordered several dresses for an event so I could try them on, and when I reached out to ask when the rest of my split shipment would arrive, I also asked about their return policy. That is when they told me returns are only eligible for store credit within 60 days and pointed me to a note on their website.
It is 2026, and if an online store does not offer refunds to the original payment method, that should be displayed in huge, unavoidable text before you check out. Had I known, I never would have ordered from them, especially not multiple dresses to try on.
To make things worse, the quality is cheap, so everything is going back. Now I get to dispute the charge with my credit card company because this feels like a scam. I learned my lesson, and I hope you do not make the same mistake.
2. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Vitalia,
Thanks for taking the time to share your feedback.
We pride ourselves on the quality of our items, and we also ask customers to review our returns terms before checkout. We offer our valued customers the option of a credit or gift card valid for three years for change-of-mind returns. From what we can see, there hasn’t been any report of your items arriving faulty, but we understand personal preferences in fit and size vary.
We're here to understand your concerns around your order and make your return process as smooth as possible. I can see our friendly customer service team have already reached out to you to help you with a smooth return.
Head of Customer Service
Bodycon Collection
Order mailed expeditiously and the…
Order mailed expeditiously and the outfit is absolutely 💯.
1. April 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you so much for choosing Bodycon Collection, Anisa!
We’re thrilled your order arrived quickly and that you’re loving your Bodycon Collection outfit. Our aim is always to help you find the perfect fit, and we look forward to welcoming you back.
Head of Customer Service
Bodycon Collection
Overall experience
The materials, the customers support. Unfortunately you have to pay for return and shipping and discounts or credits don’t count for the shipping and is very unfortunate. Also I recommend to size up I wear 10/12 (M in any other shop) I had to reorder size XL.
23. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for your feedback and for choosing Bodycon Collection, Ileana.
We’re thrilled to hear you love the high qaulty materials of your looks and pleased to know our customer support team are supporting you as best as we can. Please note that customers are responsible for the return shipping costs as shared in our returns policy. Your comments are genuinely appreciated and will be shared with our team. We recognise that sizing and fit are personal, and our size guides recommend sizing up when selecting our figure-flattering bandage styles to ensure a comfortable fit.
Please know we’re always here to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
I've really enjoyed purchasing dresses…
I've really enjoyed purchasing dresses from this company. I discovered Bodycon Collection through a Google search for 'dresses for hourglass-shaped women.' It was the first site that appeared, and I've been a fan ever since. Every dress I've worn from Bodycon Collection has boosted my confidence, especially as I’m in my late 40s and experiencing menopause.
These dresses suit any body type. I've bought from other brands with cheaper fabrics, but Bodycon’s material is thick and doesn’t feel like fast fashion. Their customer service is outstanding; I’ve always received friendly, personalized responses. I'll keep ordering from Bodycon Collection for special events.
One tip for North American customers: remember that Bodycon Collection is based in Australia, so there might be some patience needed after placing an order. :)
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for your lovely review, Dani and for choosing Bodycon Collection.
We love hearing how confident you feel in your Bodycon Collection dresses, and your feedback on our high-quality bandage fabric. Helping you find the perfect fit (and feel amazing in it) is exactly what we aim for.
Head of Customer Service
Bodycon Collection
I love the Heidi Bodycon Mini Dress!
Ordering was easy and shipping was fast! I loved it so much that I ordered a second dress in the midi style for my event. Gorgeous dress and great quality!
27. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Miracle.
We’re so glad ordering was easy, shipping was fast, and that you loved your Heidi dress enough to order another. Our goal is always to help you find the perfect fit, and we can’t wait for you to wear your Bodyon Collection looks to your event.
Head of Customer Service
Bodycon Collection
Bodycon dress
Lovely clothing, and very lovely customer support
25. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you so much for choosing Bodycon Collection, Nia.
We’re so glad you’re loving your pieces and that our customer support made your experience even better. Our aim is to help you find the perfect fit.
Head of Customer Service
Bodycon Collection
Flattering fits
I have bought a couple of tops and a couple bodycon dresses. They all fit well and are very flattering
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Kat.
We’re so happy to hear your bodycon tops and dresses fit perfectly for you and feel flattering. Helping our valued customers find the perfect fit is always our goal.
Head of Customer Service
Bodycon Collection
Sizes are off!!
18. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Jumilyn,
We’re really sorry to hear the sizing wasn’t right for you. We know every body is unique, and our goal is always to help you find the perfect fit.
We’ve got detailed size guides on our site, and our friendly customer service team is always happy to help you choose the best size for your figure. If the size you chose isn’t quite right, we offer a generous 60-day return window for a store credit or gift card (valid for three years) for change of mind or size changes, so you can pick another size or style that suits you better.
Our friendly customer care team is always available to help you find the perfect fit.
Head Of Customer Service
Bodycon Collection
Very well made clothes
Very well made clothes! Easy to use and very likely I will order more items soon!
16. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Thank you for choosing Bodycon Collection, Chris.
We’re so glad you love the quality of your items and that you found your shopping experience easy. Our aim is always to help you find the perfect fit, and we can't wait to welcome you back for your next special occasion.
Head of Customer Service
Bodycon Collection
Do not recommend
Do not recommend. Takes forever to arrive. Return policy is terrible. They only offer a store credit and charge $30 to ship the stuff back
There is nothing easy about their returns. It requires sending 3 emails back and forth in order to get a return label.
My order arrived 18 days after it was placed
4. März 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi MD,
We’re sorry to read about your recent experience. Our aim is to help you find the perfect fit.
I've reviewed your order and can see that your order arrived within 6 days, which is within our standard 7–10 day shipping timeframe, but we understand how excited you would be to want your order sooner.
Please note, we offer easy returns within 60 days to our returns hubs in the USA and Australia. We offer unlimited returns, and customers are responsible only for their own return shipping costs.
We’re sorry for any confusion, and we're here to help you find the perfect fit. I can see our customer service team are working with you to clarify the above and support you with your return.
Head of Customer Service
Bodycon Collection
Don’t be fooled — DON’T buy from this scamming lowlife company
Don’t be fooled. I couldn’t give this company negative stars so had to mark one to allow me to move forward with my review. This place is an ABSOLUTE scam
and is a horrible company and customer service is useless. Don’t waste any of your money at this company. I ordered a shirt and one dress in two sizes. When I placed the order and then checked a few days later for shipment tracking only to see there was no order when I logged in, I contacted customer service. They couldn’t find my order to start and then the next day, they got back to me and said they had found it. I had spent $270 on the order so when they originally told me they didn’t have an order for me on file but I saw that the charge had gone through on my credit card, I disputed it right away. Once I got the email the next day saying they then found it, they asked that I call my back and notify them that the order was found and sent out for shipping. I did just that and got a letter confirming that I closed the dispute and that it was considered resolved. I went to go return the whole order for store credit because both dresses smelled (but one was too big) and the shirt came already faulty when the seam was already coming apart. This has all been WELL within the 60 day return policy they BS on their website. The system won’t allow me to return because it’s saying that my bank still has the dispute still open (even though I sent them the letter from my bank stating the dispute is officially closed as of 2/4/26). I also checked my bank account and they got paid again after I closed the dispute. They refuse to escalate the issue using the multiple examples of written verification and are dragging it out so that the 60 days passes and I can’t even return for store credit. This place is an absolute SHAM and you should stay FAR FAR away.
UPDATE AFTER BODYCON COLLECTION REPLY: the company’s response is not addressing the issue. I have given the company written documentation verifying that the bank dispute is officially closed (letter directly from my bank) and they still continue to incorrectly say that the dispute is still active which has been verified for them multiple times. They are looking to drag this out so the 60 day return window passes. AGAIN, don’t let them or their inaccurately fluffed response fool you. Their customer service team stops responding after each time I send the proof that the dispute is closed. It’s been since February 4th, 2026 since I closed the dispute with my bank and received written verification of such. They are doing nothing to help.
22. Februar 2026
Bewertung ohne vorherige Einladung
Antwort von Bodycon Collection
Hi Randi,
We’re sorry to hear about your experience and understand how frustrating this situation must feel. We always want our customers to have a positive experience with our brand.
I’ve reviewed your case and can see our team has been actively working with you regarding your order. We ask customers to carefully review their order details, including their email address, before placing an order so the confirmation can be received. Our team was able to assist you in updating your email shortly after.
Unfortunately, a bank dispute was raised during this time. While a bank dispute is active, our system is unable to process returns. We take pride in the quality of our items and each order is reviewed before dispatch, however we understand that personal preferences can vary.
Please know our friendly customer team is here to assist you with a smooth return. If you need any further assistance, please let us know. We’re here to help!
Head of Customer Service
Bodycon Collection
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