I used this company for the first time…
I used this company for the first time because of the buy one get one free offer. My first order took over 3 weeks to arrive. Each time I queried was told it was sent for testing. No certificates were provided. They do not mention anything about this on their website. If they do not have the product already tested and ready to dispatch then they should not be taking orders and payments. My 3rd order arrived again after 12 days and 2 viles of Bac water missing. My 2nd order has still not arrived and after several emails I have been informed that it has been sent for testing and will be dispatched next Friday when I have ordered and paid on the 5th of March. I am extremely disappointed and frustrated with their service and would never be using them again and advise think twice before using them. I have requested a refund from them yesterday and received a reply asking if I am a 100% sure if I want to cancel my order as it has already been sent for testing. Pardon my french but what BS.








